1 reply to this topic

[ozzieb]

Windows XP Sp3 . Need to access A 2 Free to restore quarintined file prior to installing
Emsisoft Anti-Malware and uninstalling A-2 Free. When I attempt to open A-2 Free I get the
Emsis Anti-Malware down load Page. Assistance would be greatly appreciated. Ozzieb

[Lynx]

Hi ozzieb, welcome to the forum

This is not a question for "Malware Removal" section
We can move it into the Free section after your reply.

1st the title is "Unable to open A-squared free home page"
an the same time you are stating:

...I get the Emsis Anti-Malware down load Page

Can you please clarify the matter?

Meanwhile it seems like reinstall that was offered will leave the quarantined folder and its content...
... but to be in a more save position , please save the content of the \Quarantine\ folder ... all files with <>.A2Q extensions

After reinstalling the new version you will copy those back into the respective folder
It seems like after that you will be able to restore whatever is necessary since the format of the quarantine was not changed this time

Please try that

My regards