9 replies to this topic

[Ritm]

Anti-Malware 5.0 to 5.1.0.4 does not show progress indicator.
I mean, it show, but either "100%" or "0%" while scanning which is always incorrect.
Old versions of a² had no such problem as I recall.

My system environment: Win-7 Basic x86, Comodo IS Premium.

[Lynx]

Hi Ritm, welcome to the forum,

That was never reported and I never encountered such problem on win 7 x64.
Either older or current version of EAM (or EEK) perfectly showing the progress bar.
The gauge can be a bit out of sync for well known reasons but never just 0 and/or 100%

I am using Comodo firewall only . Mutual exclusions are made
Are you disabling Comodo's AV real-time resident during EAM's scan, which is recommended?

What else is running in the background?
What type of scan is performed when you are experiencing that, or that doesn't matter?

Can you confirm that EAM's scan finishes correctly despite of the described issue?

My regards

[Lynx]

Hi Ritm,

In addition to the above

I recall some cases where the indicator may stay at 0% and retested that

1) when using Shell Extension scan where the total size of scanned file(s) is not substantial.
2) when using Custom Scan with the similar condition re: the total size.

But the Quick Scan is a part of any scan except the Explorer Integration. Since Quick Scan has separate indications when Processes / Traces are scanned , those indicators are always working and showing correct percentage.

Then again, I never saw "just 100%" being displayed.

Hope users will add some info

My regards

[Ritm]

Yes, Comodo and Windows Defender's real-time file scan is disabled.

Attaching list of processes now...

Scan type doesn't matter. Indicator fills from "0%" to "100%"
right after preparations are made and it just started,
for processes, traces, cookies and file scans the same.

Here's for example two screenshots taken on same traces scan at beginning and close to end:


I've reinstalled my freeware EAM to see if it fix the problem; it didn't.

EAM completes every scan correctly with report saving.

EEK's progress indicator is working properly.

Attached Files

•  ProcessList.txt   3.04K   181 downloads

[Dinole]

Anti-Malware 5.0 to 5.1.0.4 does not show progress indicator.
I mean, it show, but either "100%" or "0%" while scanning which is always incorrect.
Old versions of a² had no such problem as I recall.

My system environment: Win-7 Basic x86, Comodo IS Premium.

Hi

it's a long time ago i had the same issue with the German version.
Pls have a look into "Start - Control Panel - Regional and Language Options" and check, whether the entries under "Samples" are correct. )It refers to Windows XP, i do not know the relevant panels in Windows 7)

I guess, as you have a english version and english set up of your pc the wrong settings of your nummber sparator causes the problem.

For example:
English version = 100,000.00
German version = 100.000,00

The same is with currency!!!

Michael

[Lynx]

...it's a long time ago i had the same issue with the German version...

Hi Michael,

Thanks for the input. That was an interesting point, no matter what

The "German version" sometimes can be very specific (we can find that all over the place),
but usually most problems reported were about "oriental localization" like Korean , Chinese, Japanese, etc.. where double-byte character codes involved
At the same time, none of the above were related to the gauge (progress bar)... yet

As was pointed above, I was able to reproduce only "0% indicator" but not "just 100%" neither on XP Pro 32bit nor on Win 7 x64 despite I do have English version of Windows but the language set as "matching the language of the non-Unicode" is Russian
I tested Ukrainian and other languages, plus making respective changes in the Registry regarding the Code Page settings.
None of my numerous tests could break correctly displayed indicator

The only test I am not able to perform is win7 32bit, which is the one that OP is using

My regards

[Ray]

Where are the German speaking developers here?They speak German and they should well know this case.

[Lynx]

Where are the German speaking developers here?They speak German and they should well know this case.

Hi Ray,
Can you please elaborate on this? The German version was mentioned as being used in the past
Cheers!

[Ritm]

Thank you, Dinole.
I've changed decimal separator (dot => comma).
Probably, in this progress bar used formula like 100-(x/y*100)
and if x/y*100 returned 0 because of I/O error, it indicates 100-0 or "100%".

[Lynx]

Greetings all, and thanks for all inputs

Thank you, Dinole...I've changed decimal separator (dot => comma)., it indicates 100-0 or "100%"...

Interesting points, Guys

But in order to test I've changed to German and "in reverse" changed (commas => dots)

Nahh! still cannot get it using any type of scans
All indicators involved one after another are working perfectly

Above is \system32\ folder scan. All previous scans : processes / traces went as supposed from 0 to 100% too

Cheers!