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#1 sensualspirit

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Posted 14 June 2012 - 07:03 PM

Hi there,

I'm new to Online Armor & a couple of things:

1. My computer has started freezing for like 1-2 minutes & I have to assume it's OA since that's the only new thing I have on my computer although I have been watching a lot of video TV shows lately.

2. I had problems with the update portion of OA since almost the beginning. Now I'm getting this error message in my toolbar...
"OA: File help_ena.chm is compted".

I hope I wrote it correctly LOL, I can't read my own hand writing LOL :(

Thanks & hope everyone is doing well!


Michelle

#2 stapp

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Posted 14 June 2012 - 07:15 PM

Please try the fix suggested in post 2 of this thread here


http://support.emsis...-error-message/

Using Win XP 32bit, Win 7 64bit, Win 8.1 64bit.


#3 sensualspirit

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Posted 05 July 2012 - 06:53 AM

Sorry for the delay.

This isn't going to remove all the settings I already did is it? I spent a lot of time allowing programs that I use.

Thanks


Michelle

#4 stapp

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Posted 05 July 2012 - 08:19 AM

It shouldn't do as it is an upgrade not a new install.

Using Win XP 32bit, Win 7 64bit, Win 8.1 64bit.


#5 sensualspirit

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Posted 05 July 2012 - 09:53 AM

Well it's the same thing I did when I orignially installed it. DL the file & run it. I don't think it's specific to upgrading.

#6 stapp

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Posted 05 July 2012 - 07:52 PM

OA will know it's already installed and will offer you the choice to upgrade over original install, this preserves the settings you have made.

Using Win XP 32bit, Win 7 64bit, Win 8.1 64bit.





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