19 replies to this topic

[mart67]

last week i got hit by the ukash virus. removed it with karspersky rescue disk.

my pc is still infected by Trojan.Win32.Sirefef!E2.

AVG anti-virus tells me the file windows\system32services.exe is infeceted. I can not remove it, because it is a system file.

I ran EEK and OTL.
OTL gives only 1 txt file (not the Extras.txt - I ran it twice to check).

What is the next step?
I tried Combofix but no result.

Can you help please? Thank you.

I attached the EEK log and the OTL log.

Attached Files

•  OTL.Txt   120.04K   40 downloads
•  a2scan_120627-142506.txt   838bytes   26 downloads

[ShadowPuterDude]

Download Hitman Pro to your Desktop. Download the 32-bit version.

Press the CTRL key and double-click on Hitman Pro. Hitman Pro will shut down all unnecessary processes when ran this way.

If Hitman Pro wants to update, let it.

If Hitman Pro wants to download signatures, let it.

If Hitman Pro wants to remove something, let it.

Attach any logs produced by Hitman Pro.

[mart67]

I ran Hitman pro. it found the infections. system file was replaced by a clean version.

hitman log (.xml) attached.  log.xml   3.29K   49 downloads


after reboot everything works as normal, no warnings by AVG.
only windows firewall can not be turned on.
i have ad-aware firewall as well, but 'sleeping'.
what can i do.

thank you so far! :)

[ShadowPuterDude]

Hitman Pro deactivated to RootKit. Now we have to find and remove the rest of the infection.

Download ComboFix from one of these locations:

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1
Link 2

* IMPORTANT !!! Save Combo-Fix to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  See HERE for help
• Double click on ComboFix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: (This applies to Windows XP systems only) If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:
1. Do not mouseclick combofix's window while it's running. That may cause it to stall!
2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

• ComboFix (C:\combofix.txt)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

[mart67]

ran combofix (after disabling anti-virus and anti-spyware apps).
no problems.
after reboot everything works fine.
i add the combofix log:  combofix log.txt   22.51K   23 downloads

[i enabled the anti-virus apps again]

thanks again!

[ShadowPuterDude]

Run OTL.exe

• Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
  

  :OTLO2 - BHO: (no name) - {D87EE89B-96DB-31C0-B1B8-9D65D4EC2122} - No CLSID value found.O2 - BHO: (no name) - AutorunsDisabled - No CLSID value found.O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.O4 - HKLM..\Run: [DXDllRegExe] dxdllreg.exe File not foundO4 - HKCU..\Run: [asvfilkpjxhbriu] C:\ProgramData\asvfilkp.exe File not foundO13 - gopher Prefix: missingO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540001} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Reg Error: Value error.)O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Value error.)O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1O32 - AutoRun File - [2009-12-17 15:44:25 | 000,000,031 | -HS- | M] () - N:\autorun.inf -- [ NTFS ]O37 - HKCU\...com [@ = comfile] -- Reg Error: Key error. File not foundO37 - HKCU\...exe [@ = exefile] -- Reg Error: Key error. File not found[2012-06-20 19:25:25 | 000,000,000 | ---D | C] -- C:\ProgramData\hvrroptyisaixnq[2012-06-06 18:05:13 | 000,000,000 | -HSD | C] -- C:\Windows\System32\%APPDATA%[1 C:\Users\Martijn\AppData\Roaming\*.tmp files -> C:\Users\Martijn\AppData\Roaming\*.tmp -> ][2012-06-20 19:25:26 | 000,000,052 | ---- | M] () -- C:\ProgramData\nlryppqpqgmnjxi @Alternate Data Stream - 138 bytes -> C:\ProgramData\TEMP:63238B95:Commands[Purity][EmptyTemp][EmptyFlash][EmptyJava][Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

[mart67]

i ran the custom fix log attached:  otl log 07022012_102650.txt   16.45K   21 downloads.

BUT when i started my pc this morning - before running OTL - i noticed that now my internet connection is unstable/not working (typing this on another pc).

I have a restricted connection that deactivates to no connection, than starts looking for an IP-adres, finds it, restricted connection again, deactivates again etc. etc.

Windows tells me Apple Push is not working.

What now?

[mart67]

I restarted my modem & router (have a wireless connection) now everything seems to be working as normal.

[ShadowPuterDude]

Let's double check and make sure there is nothing left that needs to be dealt with.

Run fresh scans with EEK & OTL, attach the new logs to your next reply.

[mart67]

EEK found something:  a2scan_120702-220124.txt   910bytes   30 downloads

OTL log:  OTL.Txt   108.7K   29 downloads


thanks again!

[ShadowPuterDude]

Run OTL.exe

• Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
  

  :OTLDRV - (SBRE) -- C:\Windows\system32\drivers\SBREdrv.sys File not foundDRV - (RTL8187B) -- system32\DRIVERS\RTL8187B.sys File not foundDRV - (PcdrNdisuio) -- system32\DRIVERS\pcdrndisuio.sys File not foundDRV - (PCANDIS5) --  File not foundDRV - (NwlnkFwd) -- system32\DRIVERS\nwlnkfwd.sys File not foundDRV - (NwlnkFlt) -- system32\DRIVERS\nwlnkflt.sys File not foundDRV - (MRESP50a64) --  File not foundDRV - (MRENDIS5) --  File not foundDRV - (MREMPR5) --  File not foundDRV - (MREMP50a64) --  File not foundDRV - (Lbd) -- system32\DRIVERS\Lbd.sys File not foundDRV - (Lavasoft Kernexplorer) --  File not foundDRV - (IpInIp) -- system32\DRIVERS\ipinip.sys File not foundDRV - (catchme) -- C:\Combo-Fix\catchme.sys File not foundDRV - (blbdrive) -- C:\Windows\system32\drivers\blbdrive.sys File not foundDRV - (RkHit) -- C:\Windows\System32\drivers\RKHit.sys ()O4 - HKLM..\Run: [UsbBoost] Disable_By_C:\Program Files\UsbBoost\TurboHddUsb.exe File not foundO6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions presentO7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO8 - Extra context menu item: Zoeken op eBay - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html File not foundO9 - Extra Button: Unibet Poker - {C53BFCFC-7A54-4627-AEBA-2CD4871FCA97} - C:\Microgaming\Poker\UnibetpokerMPP\MPPoker.exe File not found[2012-07-02 21:09:40 | 000,034,736 | ---- | C] () -- C:\Windows\System32\drivers\RKHit.sys:Commands[Purity][EmptyTemp][EmptyFlash][EmptyJava][Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

[mart67]

OTL log:  OTL 07032012_175222.txt   3.61K   24 downloads

[ShadowPuterDude]

The OTL fix did not execute properly. When you copy & paste the fix to OTL make sure that it looks exactly like the fix I posted.

Run the fix again and attach the resulting log.

[mart67]

new OTL log:  07042012_151709.log   9.88K   26 downloads

(copy/paste does not work directly, i have to paste fix into Word, then save it in txt-format)

[ShadowPuterDude]

OK, that appeared to run correctly.

Do a fresh scan with OTL, attach the new OTL log to your next reply.

[mart67]

new OTL:  OTL.Txt   104.51K   22 downloads

[ShadowPuterDude]

Your log looks fine. How are things running?

[mart67]

everything works fine.
thanks a lot.

[ShadowPuterDude]

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

• Download OTC to your desktop and run it
• A list of tool components used in the cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
• Click Yes to begin the cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

Delete the following from your Desktop (If they exist)
CFscript.txt
Anything else I had you use

Delete the following files: (If they exist)
C:\ComboFix.txt

Delete the following folders: (If they exist)
C:\ComboFix
C:\Qoobox

Empty the Recycle Bin

Download to your Desktop:
- CCleaner Portable

• UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

• Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
• The following should be selected by default, if not, please select:
  
• Click and choose
• Uncheck
• Then go back to and click to run it.
• Exit CCleaner.

Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:
How to Protect Your Computer From Malware
How to keep you and your Windows PC happy
Web, email, chat, password and kids safety
10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

[ShadowPuterDude]

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.