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  1. Yesterday
  2. The personal id you posted indicates that you have files encrypted with the ,lloo STOP variant, not the .voom variant. Perhaps you have two encryptions?
  3. Hi, have been infected with VOOM virus on 26rd Jun, 2022. Received ransome note like below: ATTENTION! Don't worry, you can return all your files! All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key. The only method of recovering files is to purchase decrypt tool and unique key for you. This software will decrypt all your encrypted files. What guarantees you have? You can send one of your encrypted file from your PC and we decrypt it for free. But we can decrypt only 1 file for free. File must not contain valuable information. You can get and look video overview decrypt tool: https://we.tl/t-OIgf49CYf3 Price of private key and decrypt software is $980. Discount 50% available if you contact us first 72 hours, that's price for you is $490. Please note that you'll never restore your data without payment. Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours. To get this software you need write on our e-mail: [email protected] Reserve e-mail address to contact us: [email protected] Your personal ID: 0505JhyjdbxaJLkDvEkwcpwXcIbEfoyu5NZKZUq6OrxZW1rGr can you help me un błock my files? there is anything what i can do to help? send more data, report this to someone? i will be grateful for any advice. thanks in advance.
  4. https://support.emsisoft.com/forum/83-help-my-files-are-encrypted/ Hello. Read this guide to understand when you can decrypt files.
  5. You need to upload the malware file to the VirusTotal website. Later paste the resulting link into your message here. You can also attach only a ransom note and 2-3 encrypted files here. Only archive them first in the zip archive.
  6. Hello, I've found that my system was damaged by ransomware. And as this is my first experience, I didn't know how to solve this. So I tried to download the executable file which deletes malware or ransomware application and executed it without knowing that the message from the hacker is so important so I couldn't get the information about how to get the decryption key from the hacker. The extension file ends with ".ubcdhhm". Could you help me with how to solve this?
  7. My files got encrypted by .eijy extension .... id is offine Can anyone help me out I want to recover my tally prime data
  8. Last week
  9. Hello. According to this guide, this 't1' usually means that the files can be decrypted when the decryptor has get the key for that variant. We cannot speed up this process. Usually someone buys a key and volunteers it to help other people.
  10. both types .zpps and .nnuz are here... also have some dbf file decrypted... need help... Your personal ID: 0486JIjdmbhefaJhhkBKByi8kyvRn2Twg0jGbeIzjJkx2kLLo OLD AGE BENIFIT.xls.nnuz TDR detail.xlsx.zpps
  11. Hello everyone There has been a new strain for eijy (djvu family) ransomware which has infected someone i know who runs a lawfirm, only thing i have is the offline ID and i wanted to know if there will be a tool available soon? lv5lFITtCQ5MTPZqMpFzOBv3OyqV1wPlnQQKdqt1 <-- Ofline ID picked up by the decrypt tool by emsisoft. Please see the attached images, one is the note from ransomware and one showing file extension its using
  12. Hello. Read this guide to check if can decrypt files.
  13. Hello. Read this guide to check if can decrypt files.
  14. Help, my files was encrypted with .eijy extension It is message: ATTENTION! Don't worry, you can return all your files! All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key. The only method of recovering files is to purchase decrypt tool and unique key for you. This software will decrypt all your encrypted files. What guarantees you have? You can send one of your encrypted file from your PC and we decrypt it for free. But we can decrypt only 1 file for free. File must not contain valuable information. You can get and look video overview decrypt tool: https://we.tl/t-fzE4MWf0Dg Price of private key and decrypt software is $980. Discount 50% available if you contact us first 72 hours, that's price for you is $490. Please note that you'll never restore your data without payment. Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours. To get this software you need write on our e-mail: [email protected] Reserve e-mail address to contact us: [email protected] Your personal ID: 0501JhyjddK8YRMd1IjviaAAT4cgwxQhrwJjMds2UleDUlrvD
  15. Hello, Please find encrypted and original files attached. Kind regards, David delllogo.gif.lock64 pg-id.css.lock64 pg-id.css WARNING.TXT
  16. Hello @mohammed99, Welcome to the Emsisoft Support Forums. That extension is used by STOP(DJVU). Unfortunately, we no longer have any method to decrypt STOP(DJVU) unless the encryption occurred before the 29th of August 2019. Please refer to this blog post for information about a decrypter that may work, and also for support instructions if it does not: https://blog.emsisoft.com/en/34375/emsisoft-releases-new-decryptor-for-stop-djvu-ransomware/ I understand it is frustrating, but currently, we cannot decrypt files that we do not have the Private Encryption Key in our Database. There's the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using the tool in a few weeks in case something changed. We do not recommend paying the ransom unless there is absolutely no other choice. 22% of those who paid a ransom never got access to their data. 9% said they got hit with additional ransom demands after paying. We’re talking about criminals, after all. Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future. Please review our Protection Guides at your leisure, they contain several tips on protecting your computer and data. https://blog.emsisoft.com/en/category/protection-guides/ We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/ If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/ Please consider subscribing to a reliable anti-malware application to avoid similar issues in the future. You can get our full version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/pricing/ I know it’s a big loss for you. We are glad to offer this service for free and help as much as we can, but there is not always an immediate resolution for all the cases.
  17. Hello @Abedmoti, Welcome to the Emsisoft Support Forums. Unfortunately, there is no known method that I am aware of to decrypt files encrypted by MAKOP Ransomware without paying the ransom and obtaining the private keys from the criminals who created the ransomware unless they are leaked or seized & released by authorities. Without the master private RSA key that can be used to decrypt your files, decryption is impossible. That usually means the key is unique (specific) for each victim and generated in a secure way that cannot be brute-forced. If feasible, your best option is to restore from backups, try file recovery software, or backup/save your encrypted data as is and wait for a possible solution at a later time. Ransomware victims should ignore all Google searches which provide numerous links to bogus and untrustworthy removal/decryption guides. After our experts tweet or write about a new variant, junk articles with misinformation are quickly written in order to goad victims into purchasing sham removal and decryption software. Only use trusted sources when searching for information.
  18. Hello @tony martinez, Welcome to the Emsisoft Support Forums. That extension is used by STOP(DJVU). Unfortunately, we no longer have any method to decrypt STOP(DJVU) unless the encryption occurred before the 29th of August 2019. Please refer to this blog post for information about a decrypter that may work, and also for support instructions if it does not: https://blog.emsisoft.com/en/34375/emsisoft-releases-new-decryptor-for-stop-djvu-ransomware/ I understand it is frustrating, but currently, we cannot decrypt files that we do not have the Private Encryption Key in our Database. There's the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using the tool in a few weeks in case something changed. We do not recommend paying the ransom unless there is absolutely no other choice. 22% of those who paid a ransom never got access to their data. 9% said they got hit with additional ransom demands after paying. We’re talking about criminals, after all. Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future. Please review our Protection Guides at your leisure, they contain several tips on protecting your computer and data. https://blog.emsisoft.com/en/category/protection-guides/ We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/ If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/ Please consider subscribing to a reliable anti-malware application to avoid similar issues in the future. You can get our full version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/pricing/ I know it’s a big loss for you. We are glad to offer this service for free and help as much as we can, but there is not always an immediate resolution for all the cases.
  19. Hello @Syed Ansar Ali Shah, Welcome to the Emsisoft Support Forums. I understand it is frustrating, but currently, we cannot decrypt files with an Offline-ID that we do not have the Private Encryption Key in our Database. Currently, we cannot decrypt files that we do not have the Private Encryption Key in our Database. There's the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using the tool in a few weeks in case something changed. We do not recommend paying the ransom unless there is absolutely no other choice. 22% of those who paid a ransom never got access to their data. 9% said they got hit with additional ransom demands after paying. We’re talking about criminals, after all. Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future. Please review our Protection Guides at your leisure, they contain several tips on protecting your computer and data. https://blog.emsisoft.com/en/category/protection-guides/ We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/ If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/ Please consider subscribing to a reliable anti-malware application to avoid similar issues in the future. You can get our full version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/pricing/ I know it’s a big loss for you. We are glad to offer this service for free and help as much as we can, but there is not always an immediate resolution for all the cases.
  20. My files have been infected with ransomware type (.fgui) and my files and photos have been encrypted please help me
  21. Habrá manera de recuperar mis archivos por rasonware .bbii
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