Help, my PC is infected!

In case our software was unable to remove an infection, please ask our experts here.

Please read before posting!

To ensure the best malware removal help possible we require you to read the instruction posting carefully. If your malware removal help request doesn't conform with the guidelines outlined there, you will get send back to them. So preparing an initial posting that fully satisfies the requirements mentioned in the posting is the most important step you can do to receive timely help. In addition make sure your post complies with our current Terms of Service and especially our forum rules and policies.

3872 topics in this forum

  1. Google Translation Links for Forum Instructions

    By Kevin Zoll,
    • 0 replies
    • 16478 views

  2. START HERE, if you don't we are just going to send you back to this thread

    By Kevin Zoll,
    • 0 replies
    • 5062 views

  3. Computer crashes cant boot in safe mode 1 2

    By Joey,
    • 65 replies
    • 26744 views

  4. Microsoft Security Essential detected HackTool:Win32/Keygen, but it could not remove it.

    By ravipande,
    • 27 replies
    • 23070 views

  5. Hi - Antimalware can't delete or quarantine

    By lofberg,
    • 2 replies
    • 19644 views

  6. BIG HELP! My Laptop always restart when it start to boot os.

    By advirano,
    • 6 replies
    • 18722 views

  7. Unknown, persistent malware (3rd System) 1 2 3

    By pallino,
    • 117 replies
    • 17844 views

  8. Manual Removal for Trojan.win32.domaiq ?

    By arronk,
    • 11 replies
    • 17555 views

  9. "ebay Confirm Your Identity" pop up window asking for credit card and bank info

    By infected,
    • 12 replies
    • 15466 views

  10. explorer.exe virus

    By G-hot,
    • 29 replies
    • 14788 views

  11. Everything is gone 1 2 3 4 5

    By Gib,
    • 223 replies
    • 14694 views

  12. CLOSED Browser automatically opens a suspicious link

    By m3s4,
    • 10 replies
    • 13939 views

  13. ib.adnxs.com Browser Hijacker Within AOL Desktop Software

    By Lanny,
    • 36 replies
    • 13520 views

  14. how to remove TR/Rootkit.Gen?

    By bevra,
    • 25 replies
    • 13205 views

  15. Gen.Trojan.IK! 1 2

    By Hector,
    • 94 replies
    • 12736 views

  16. delete malware manually 1 2

    By Davidoo65,
    • 53 replies
    • 12519 views

  17. CLOSED Infected with Trojan:Win32/Socelars 1 2

    By AOH,
    • 68 replies
    • 11888 views

  18. Carbonite Won't Open et al

    By JerryEmerson,
    • 17 replies
    • 11781 views

  19. explorer.exe high memory usage

    By Nonuniqueness,
    • 40 replies
    • 11779 views

  20. Help, my PC is infected - Gw64.sys

    By DougT,
    • 2 replies
    • 11766 views

  21. Remove Baidu adware

    By baidukiller,
    • 38 replies
    • 11684 views

  22. is this malware?

    By zee,
    • 39 replies
    • 11652 views

  23. Options\Arrakis3.exe detected: Trace.Registry.SmartVirusEliminator!A2 1 2

    By gregb204,
    • 76 replies
    • 11449 views

  24. Can't get rid of Search Browsing (www.searchbrowsing.com) from Internet Explorer 9

    By royost,
    • 29 replies
    • 11319 views

  25. Gen:Variant.Symmi.10822 (B)

    By sherilynn_1999,
    • 26 replies
    • 11141 views

  26. Unable to remove some malware file, need Administrative Authority 1 2

    By ajdebenedictis,
    • 53 replies
    • 10787 views

  27. trojan-BNK.Win32.Keylogger.gen 1 2

    By tuckeroo,
    • 52 replies
    • 10736 views

  28. Page Moves (Up & Down) without touching the mouse!

    By AYB2013,
    • 25 replies
    • 10590 views

  29. The decrypter could not determine a valid key for your system

    By ZX81,
    • 5 replies
    • 10572 views

  30. Trojan downloader agent2 1 2

    By miked,
    • 52 replies
    • 10283 views

  31. CLOSED Need help to remove greyed out exclusions and corrupted registry keys

    By Scrooge,
    • 28 replies
    • 10214 views

  32. A-Squared unable to delete files 1 2

    By ArT87,
    • 63 replies
    • 10074 views

  33. Unable to Run Anti-Malware 1 2

    By mikkimonkki,
    • 86 replies
    • 10014 views

  34. PC Agent Keeps popping up, can't get rid of the message.

    By EllKayEM93,
    • 19 replies
    • 9687 views

  35. Unknown, persistent malware (Laptop 1) 1 2

    By pallino,
    • 86 replies
    • 9579 views

  36. Need help with Manual removal of Trojan Ransom virus 1 2

    By Jendra,
    • 52 replies
    • 9498 views

  37. Setting.DisableRegistryTools found

    By Nikilet,
    • 10 replies
    • 9401 views

  38. SlimCleaner Plus Malware won't uninstall

    By MAnn,
    • 9 replies
    • 9372 views

  39. PC infected by Trojans 1 2

    By b-mic80,
    • 58 replies
    • 9304 views

  40. my pc dont run 1 2 3

    By reza,
    • 106 replies
    • 9195 views

  41. Gen.Trojan!IK-unable to remove

    By GuitarDreamer131,
    • 46 replies
    • 9064 views

  42. systemrequirementslab Stealth Trojan

    By scottls,
    • 4 replies
    • 8915 views

  43. pires user created automatially 1 2

    By smilingninja,
    • 60 replies
    • 8832 views

  44. possible rootkit 1 2

    By Hoovermoose,
    • 64 replies
    • 8646 views

  45. Many supposed windows temp 0000000xxxxxxxxxx.av$ detections for many days? 1 2

    By Lawrence_C,
    • 76 replies
    • 8595 views

  46. Tencent / Qvod / soso search ( + seems getting reinfected with possible trojans)

    By wenapee,
    • 36 replies
    • 8416 views

  47. Virus preventing me from downloading Malware updates

    By pselecky,
    • 20 replies
    • 8355 views

  48. I think my pc is infected.. 1 2 3

    By Stevo,
    • 122 replies
    • 8346 views

  49. Win VISTA services.exe infected by Trojan Horse Patched_C.LYT

    By thermistor,
    • 15 replies
    • 8323 views

  50. Can't Remove HKEY_LOCAL_MACHINE\software\AntiMalware

    By cubby,
    • 8 replies
    • 8297 views

  51. hacktool.win32/keygen infection?

    By trakk,
    • 6 replies
    • 8126 views

  52. Malware has rendered my system unusable 1 2

    By wallmg,
    • 55 replies
    • 8035 views

  53. I'm back again 1 2

    By Gib,
    • 60 replies
    • 7987 views

  54. Computer seems to be infected, please help

    By dexter brown,
    • 17 replies
    • 7987 views

  55. How to delete: Rootkit.MBR.Vrabber.A 1 2

    By PeterPeter,
    • 88 replies
    • 7985 views

  56. Multiple explorer.exe processes, nearly 100% CPU usage

    By fenui,
    • 12 replies
    • 7978 views

  57. I think my computer may be infected 1 2

    By tanuki8,
    • 53 replies
    • 7927 views

  58. Manual removal of Malware 1 2

    By dentedpride,
    • 59 replies
    • 7822 views

  59. Trojan-Dropper.Win32.Sirefef!E2 1 2

    By greyhoundemore,
    • 63 replies
    • 7745 views

  60. OLMARIK TROJAN

    By ThigerMyste,
    • 17 replies
    • 7667 views

  61. Hotmail Issue in IE

    By dinster,
    • 48 replies
    • 7573 views

  62. Can not remove Trogjan.Generic.IS!K

    By Alvin Cruz,
    • 40 replies
    • 7562 views

  63. Trojan.Win32.Scar!IK

    By dont click the exe,
    • 10 replies
    • 7556 views

  64. UNABLE TO REMOVE: ProgramData/apn, Program/Data/conduit

    By wgandersonjr,
    • 6 replies
    • 7543 views

  65. Help, my PC is infected! 1 2

    By Angie Jones,
    • 53 replies
    • 7527 views

  66. Malware removal

    By eagleash,
    • 20 replies
    • 7499 views

  67. Malware

    By jglincman,
    • 31 replies
    • 7480 views

  68. NEED HELP WITH Trojan.Win32.Sirefef!E2 and Trojan.Win64!E2

    By jkool,
    • 37 replies
    • 7454 views

  69. Need to take a look at my system. 1 2

    By Guest T-back,
    • 64 replies
    • 7450 views

  70. problem acquiring OTL by OldTimer 1 2

    By emsikatt,
    • 61 replies
    • 7432 views

  71. Requesting Assistance to Remove PriceGong from Computer

    By SMStumphauzer,
    • 8 replies
    • 7406 views

  72. Serious Infection never seen this before. Help please.

    By Razel Magic,
    • 40 replies
    • 7370 views

  73. Rootkit found 1 2

    By xerographist,
    • 51 replies
    • 7335 views

  74. A2 free can't remove a poss Trojan

    By alban,
    • 36 replies
    • 7286 views

  75. Gen:Variant Malware 1 2

    By dinster,
    • 76 replies
    • 7235 views

  76. Help! Vista Firewall disabled 1 2

    By RatioCynic,
    • 57 replies
    • 7212 views

  77. Unable To Delete Gen.trojan!ik

    By Richard Williams,
    • 17 replies
    • 7210 views

  78. Anti-Child Porn Spam Protection - ACCDFISA Variant 5 ?

    By msvuze,
    • 3 replies
    • 7168 views

  79. ONLINE ARMOR NOT WORK 1 2 3

    By kamry2009,
    • 107 replies
    • 7159 views

  80. Help, infected by - Gen:Variant.Barys.536 (B)

    By karlmach1,
    • 13 replies
    • 7151 views

  81. potential threat detected

    By selzer,
    • 2 replies
    • 7150 views

  82. My pc is infected with Downloader.Dromedan!gm

    By Monco,
    • 17 replies
    • 7148 views

  83. CLOSED trojan report

    By blacknwhitegeorge,
    • 4 replies
    • 7121 views

  84. Bootkit. Is there help for this? 1 2

    By Momadice,
    • 55 replies
    • 7117 views

  85. help me to fix my problem.... 1 2

    By Guest T-back,
    • 54 replies
    • 7104 views

  86. Is this malware - Safesurf / Surfguard?

    By wallmg,
    • 18 replies
    • 7100 views

  87. Problem with Firefox & IE opening new tabs

    By leo1964,
    • 28 replies
    • 7070 views

  88. Where can I find the Decryption key

    By Rocco,
    • 7 replies
    • 7068 views

  89. luhe.fiha.a virus

    By aleoliste,
    • 2 replies
    • 7023 views

  90. C:\Windows\System32\Drivers\SPPD.sys

    By Devin Snyder,
    • 5 replies
    • 6973 views

  91. TR/Rootkit.Gen

    By 1kingshak,
    • 44 replies
    • 6940 views

  92. CLOSED Mysa1, Mysa2, Mysa3 and Ok Scheduled Tasks Keep Coming Back

    By robertsb41,
    • 5 replies
    • 6926 views

  93. MP3rocket malware removal Help please

    By Drake Ramore,
    • 12 replies
    • 6905 views

  94. Malware infected and now cannot run applications.... 1 2

    By spook45,
    • 51 replies
    • 6893 views

  95. Unable to install Windows update KB2724197

    By mehgah,
    • 19 replies
    • 6893 views

  96. Trojans in services.exe and desktop.ini [Vista] 1 2

    By Caranil,
    • 52 replies
    • 6860 views

  97. disabled registry, task manager, safe mode, can't boot through cd-rom, can's install antivirus

    By myname,
    • 42 replies
    • 6833 views

  98. 3590F75ABA9E485486C100C1A9D4FF06Z..Z....Z...ZZZZ

    By shaun279,
    • 2 replies
    • 6802 views

  99. Potentially harmful software detected (important)

    By 14#D,
    • 10 replies
    • 6794 views

  100. IRCNite and Krap

    By poppa jeff,
    • 38 replies
    • 6787 views

  • Recently Browsing   0 members

    No registered users viewing this page.