Help, my files are encrypted!

In this forum, we provide first aid assistance in case of ransomware infections and attempt to provide victims with the tools to decrypt their files for free.

Please read before posting!

If your computer has been infected with ransomware, then we recommend reading our First steps when dealing with ransomware before taking any action. If you want to look for a decryption tool before asking for help, then please see our List of Emsisoft Ransomware Decrypters. When posting to ask questions or get help, we ask that all posts comply with our current Terms of Service and especially our forum rules and policies.

808 topics in this forum

  1. First steps when dealing with ransomware

    By David Biggar,
    • 0 replies
    • 5029 views

  2. Cry9 - Invalid CRYPTON file pair 1 2 3 4 5

    By Abhijit,
    • 218 replies
    • 39999 views

  3. .gerosan file encrypted, Please help 1 2 3

    By Luwie,
    • 142 replies
    • 7820 views

  4. MRCR/Merry X-Mas Ransomware (.PEGS1, .MRCR1, .RARE1, .MERRY, or .RMCM1; YOUR_FILES_ARE_DEAD.HTA, MERRY_I_LOVE_YOU_BRUCE.HTA) 1 2 3

    By Angel Aguilar,
    • 138 replies
    • 12681 views

  5. Megalocker Virus 1 2

    By haggard,
    • 99 replies
    • 7591 views

  6. Decrypter for variation of GlobeImposter 2.0 1 2

    By Andre M,
    • 98 replies
    • 23571 views

  7. nelasod infection 1 2

    By Tahir Moeen,
    • 60 replies
    • 3915 views

  8. .Kiratos Decryptor 1 2

    By Gurit Hamboro,
    • 54 replies
    • 6009 views

  9. Norvas decrypt 1 2

    By Anky,
    • 51 replies
    • 1302 views

  10. Infected with .cesar aka Dharma/CrySiS ransomware

    By JesseK,
    • 41 replies
    • 10036 views

  11. .Bufas ramsonware

    By Renzo,
    • 40 replies
    • 902 views

  12. Encrypted files "theva"

    By bflmpesseveze,
    • 40 replies
    • 3072 views

  13. Files encrypted by .TODAR and .LAPOI

    By Swarnav,
    • 39 replies
    • 1919 views

  14. New CryptON Ransomware

    By Maxim,
    • 39 replies
    • 9173 views

  15. [email protected]

    By Edward,
    • 35 replies
    • 4291 views

  16. Ransomware attack - (.DJVUR)

    By Eng_Chetan,
    • 35 replies
    • 1733 views

  17. Cry128 - Need HELP!!!!! Q_Q

    By JimmyJAPA,
    • 34 replies
    • 4891 views

  18. .muslat ransomware

    By Arx,
    • 33 replies
    • 2534 views

  19. .COPAN ransomware

    By AdMiRaL,
    • 32 replies
    • 861 views

  20. .DOCM ransomeware infected my laptop

    By Bright K,
    • 31 replies
    • 3075 views

  21. JSWORM 3.1 encrypted my data

    By depe,
    • 31 replies
    • 2098 views

  22. sir my files affected .roldat ransomware. ASAP please help me

    By manojsaha,
    • 31 replies
    • 1177 views

  23. MB

    By Mohsin,
    • 30 replies
    • 2691 views

  24. NEW Ransomware with no ID

    By Grishka,
    • 29 replies
    • 655 views

  25. MY PC INFECTED *.FORDAN RANSOMWARE

    By sunny parmar,
    • 28 replies
    • 782 views

  26. Nemty Ransomware

    By Didi,
    • 28 replies
    • 1018 views

  27. Apocalypse (new variant)

    By Ramsy,
    • 27 replies
    • 3412 views

  28. New Amnesia

    By Mr.47,
    • 26 replies
    • 3684 views

  29. Adame

    By romario roges,
    • 26 replies
    • 1629 views

  30. Files got encrypted

    By Stevie99,
    • 25 replies
    • 1120 views

  31. .DOCM Ransomware

    By Tawhid72,
    • 25 replies
    • 3673 views

  32. Someone has a decryptor for .chech

    By IVect,
    • 23 replies
    • 708 views

  33. .nacro ransomware attack need help

    By Gladstone,
    • 23 replies
    • 927 views

  34. .gerosan virus damaged

    By swarup anand,
    • 22 replies
    • 1474 views

  35. sir my files affected .roldat ransomware. please help me

    By manojsaha,
    • 22 replies
    • 978 views

  36. Files encrypted with Sodinokibi probably

    By Jibz,
    • 20 replies
    • 597 views

  37. Apocalypse

    By maurp75,
    • 20 replies
    • 984 views

  38. Seto Virus Ransomware

    By Richard,
    • 20 replies
    • 3437 views

  39. nampohyu NAS decrypt

    By Grzech,
    • 19 replies
    • 924 views

  40. Nozelesn

    By prestige2326,
    • 19 replies
    • 3147 views

  41. INFECTED BY Ransomware (.radman)

    By ARNEST,
    • 18 replies
    • 1072 views

  42. .kiratos decryption

    By q8asami,
    • 18 replies
    • 777 views

  43. .Mordor infection - Partially disinfected

    By Ian3469,
    • 18 replies
    • 1183 views

  44. .kroput new ransomware attack

    By amgad asker,
    • 18 replies
    • 673 views

  45. Apocalypse (New Variant) Ransom attack

    By Marian Dan,
    • 17 replies
    • 652 views

  46. ppkoaily

    By Jin Mustang,
    • 17 replies
    • 313 views

  47. .diller13

    By leeng,
    • 16 replies
    • 603 views

  48. .kiratos encrypted files

    By Lolo3916,
    • 16 replies
    • 1349 views

  49. Amnesia2 don't decrypt every files

    By inerc,
    • 16 replies
    • 1132 views

  50. STOP djvu Ransomware

    By rgerber,
    • 16 replies
    • 1605 views

  51. File encryption

    By Augustine Martin,
    • 16 replies
    • 587 views

  52. Encryted files with .MORGANOS

    By Tripp1000,
    • 16 replies
    • 1770 views

  53. Files encrypted (CryptoWire)

    By Carsten,
    • 15 replies
    • 659 views

  54. [email protected]

    By none,
    • 15 replies
    • 1737 views

  55. .Kiratos Virus

    By Sai,
    • 15 replies
    • 571 views

  56. .Kiratos decrypter

    By Ahmed Emara,
    • 15 replies
    • 1762 views

  57. GlobeImposter 2.0 Infection

    By CSRTech,
    • 15 replies
    • 7175 views

  58. Urgent help with ransomware attack

    By Deepankar Pradhan,
    • 15 replies
    • 347 views

  59. .HERAD Extension File Ransom Virus

    By sanico,
    • 14 replies
    • 778 views

  60. Etols Ransomware

    By Nasir80,
    • 14 replies
    • 809 views

  61. .dutan decrypter

    By mario.rossi,
    • 14 replies
    • 1179 views

  62. External Hard Drives Are Infected By Ransomware!

    By bryanclemente,
    • 14 replies
    • 631 views

  63. Infected with Amnesia2 Ransomware, and decrypt tool will not load

    By HowardM,
    • 14 replies
    • 1921 views

  64. It says Amnesia on the screen backround, but...

    By lordgarthsliver,
    • 14 replies
    • 727 views

  65. .nasoh file encrypted, Please help

    By Din,
    • 14 replies
    • 1870 views

  66. .Sys Ransomware (DLL Cryptomix variant)

    By BJammin,
    • 13 replies
    • 809 views

  67. .lapoi

    By brunokitano,
    • 13 replies
    • 1128 views

  68. Need Help for Gerosan Files Encrypted

    By Carterzudo,
    • 13 replies
    • 352 views

  69. .stone

    By ehab mariam,
    • 13 replies
    • 478 views

  70. .sarut extension malware

    By hellhound08,
    • 13 replies
    • 2244 views

  71. Merry Christmas infected, Decrypter v 1.0.0.50 not working

    By gostevie,
    • 13 replies
    • 2251 views

  72. Help, my pc is infected!

    By Robinnnn,
    • 13 replies
    • 2318 views

  73. Help with stampado decrypter

    By Neby,
    • 13 replies
    • 1103 views

  74. Craig Rider AU .nem3end RANSOMWARE

    By Craig Rider,
    • 13 replies
    • 2102 views

  75. My PC is infected. Please Help!

    By dereklai8,
    • 13 replies
    • 422 views

  76. JS/TrojanDownloader.Nemucod.EGM

    By Beaver,
    • 12 replies
    • 631 views

  77. Ransom Virus [still problematic after research]

    By Shang Maull,
    • 12 replies
    • 1681 views

  78. infected by .radman

    By Sophal,
    • 12 replies
    • 756 views

  79. Infected by a ransomware

    By Mr. Ahmed,
    • 12 replies
    • 2497 views

  80. Locky Ransomware (.locky, .zepto, .odin, .shit, .thor, .aesir, .zzzzz or .osiris)

    By Sarah W,
    • 12 replies
    • 2424 views

  81. Nemucod .crypted failed, need help to decrypt

    By Borgdrone,
    • 12 replies
    • 1762 views

  82. Identifying Ransomware

    By milopware,
    • 12 replies
    • 1494 views

  83. Server files encrypted by ransomware of GlobeImposter family (.RESERVE)

    By Hui,
    • 12 replies
    • 1302 views

  84. STOP Ransomware infected my PC

    By Banji,
    • 12 replies
    • 503 views

  85. CHEKYSHKA Ransomware - Decryption

    By Dave D Man,
    • 11 replies
    • 1568 views

  86. Please I need .acute decrypter tool

    By gp2019,
    • 11 replies
    • 698 views

  87. gerosan encryption

    By Yassine,
    • 11 replies
    • 415 views

  88. I need decrypt for Kiratos

    By Alvnn,
    • 11 replies
    • 1153 views

  89. Files have .crypt extension

    By PS98,
    • 11 replies
    • 1252 views

  90. i need help.rasomware

    By josevm700,
    • 11 replies
    • 1561 views

  91. Decrypt nemucod worked perfectly

    By Davepens,
    • 11 replies
    • 1485 views

  92. Urgent: PC is infected with .zzzzzzzz Ransomware Virus

    By Safa,
    • 11 replies
    • 1352 views

  93. I got a hit from [email protected]

    By oOYaraOo,
    • 11 replies
    • 321 views

  94. Second ransomware

    By CharlesTalk,
    • 10 replies
    • 1388 views

  95. .vir ransomware

    By pteradon,
    • 10 replies
    • 641 views

  96. Files encrypted with extension .cheetah

    By Amadeus Nevohteeb,
    • 10 replies
    • 917 views

  97. .gerosan decryption ransomware

    By MadHawk,
    • 10 replies
    • 250 views

  98. Nusar files encryption

    By IDXearo,
    • 10 replies
    • 348 views

  99. .dotmap

    By Shehan,
    • 10 replies
    • 370 views

  100. My computer is infected with a virus (.qpdqr)

    By abdulrhman,
    • 10 replies
    • 408 views

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