Help, my files are encrypted!

In this forum, we provide first aid assistance in case of ransomware infections and attempt to provide victims with the tools to decrypt their files for free.

Please read before posting!

If your computer has been infected with ransomware, then we recommend reading our First steps when dealing with ransomware before taking any action. If you want to look for a decryption tool before asking for help, then please see our List of Emsisoft Ransomware Decrypters. When posting to ask questions or get help, we ask that all posts comply with our current Terms of Service and especially our forum rules and policies.

752 topics in this forum

  1. First steps when dealing with ransomware

    By David Biggar,
    • 0 replies
    • 3668 views

  2. Cry9 - Invalid CRYPTON file pair 1 2 3 4 5

    By Abhijit,
    • 218 replies
    • 39187 views

  3. MRCR/Merry X-Mas Ransomware (.PEGS1, .MRCR1, .RARE1, .MERRY, or .RMCM1; YOUR_FILES_ARE_DEAD.HTA, MERRY_I_LOVE_YOU_BRUCE.HTA) 1 2 3

    By Angel Aguilar,
    • 138 replies
    • 12380 views

  4. .gerosan file encrypted, Please help 1 2 3

    By Luwie,
    • 117 replies
    • 5079 views

  5. Megalocker Virus 1 2

    By haggard,
    • 96 replies
    • 6732 views

  6. Decrypter for variation of GlobeImposter 2.0 1 2

    By Andre M,
    • 93 replies
    • 20264 views

  7. .Kiratos Decryptor 1 2

    By Gurit Hamboro,
    • 54 replies
    • 3548 views

  8. Norvas decrypt 1 2

    By Anky,
    • 51 replies
    • 1088 views

  9. nelasod infection

    By Tahir Moeen,
    • 42 replies
    • 1739 views

  10. .Bufas ramsonware

    By Renzo,
    • 40 replies
    • 757 views

  11. Encrypted files "theva"

    By bflmpesseveze,
    • 40 replies
    • 2993 views

  12. Infected with .cesar aka Dharma/CrySiS ransomware

    By JesseK,
    • 39 replies
    • 9563 views

  13. New CryptON Ransomware

    By Maxim,
    • 39 replies
    • 8855 views

  14. Files encrypted by .TODAR and .LAPOI

    By Swarnav,
    • 37 replies
    • 996 views

  15. [email protected]

    By Edward,
    • 35 replies
    • 4103 views

  16. Ransomware attack - (.DJVUR)

    By Eng_Chetan,
    • 35 replies
    • 1524 views

  17. Cry128 - Need HELP!!!!! Q_Q

    By JimmyJAPA,
    • 34 replies
    • 4698 views

  18. .COPAN ransomware

    By AdMiRaL,
    • 32 replies
    • 623 views

  19. .muslat ransomware

    By Arx,
    • 31 replies
    • 1362 views

  20. .DOCM ransomeware infected my laptop

    By Bright K,
    • 31 replies
    • 2321 views

  21. JSWORM 3.1 encrypted my data

    By depe,
    • 31 replies
    • 1290 views

  22. sir my files affected .roldat ransomware. ASAP please help me

    By manojsaha,
    • 31 replies
    • 1003 views

  23. NEW Ransomware with no ID

    By Grishka,
    • 29 replies
    • 581 views

  24. MY PC INFECTED *.FORDAN RANSOMWARE

    By sunny parmar,
    • 28 replies
    • 686 views

  25. MB

    By Mohsin,
    • 27 replies
    • 1665 views

  26. Apocalypse (new variant)

    By Ramsy,
    • 27 replies
    • 3217 views

  27. New Amnesia

    By Mr.47,
    • 26 replies
    • 3493 views

  28. .DOCM Ransomware

    By Tawhid72,
    • 25 replies
    • 2744 views

  29. Someone has a decryptor for .chech

    By IVect,
    • 23 replies
    • 580 views

  30. .gerosan virus damaged

    By swarup anand,
    • 22 replies
    • 987 views

  31. sir my files affected .roldat ransomware. please help me

    By manojsaha,
    • 22 replies
    • 896 views

  32. Files got encrypted

    By Stevie99,
    • 21 replies
    • 392 views

  33. Files encrypted with Sodinokibi probably

    By Jibz,
    • 20 replies
    • 488 views

  34. Apocalypse

    By maurp75,
    • 20 replies
    • 854 views

  35. nampohyu NAS decrypt

    By Grzech,
    • 19 replies
    • 816 views

  36. Nozelesn

    By prestige2326,
    • 19 replies
    • 3065 views

  37. .kiratos decryption

    By q8asami,
    • 18 replies
    • 623 views

  38. .Mordor infection - Partially disinfected

    By Ian3469,
    • 18 replies
    • 965 views

  39. .kroput new ransomware attack

    By amgad asker,
    • 18 replies
    • 578 views

  40. Apocalypse (New Variant) Ransom attack

    By Marian Dan,
    • 17 replies
    • 189 views

  41. ppkoaily

    By Jin Mustang,
    • 17 replies
    • 244 views

  42. .diller13

    By leeng,
    • 16 replies
    • 397 views

  43. INFECTED BY Ransomware (.radman)

    By ARNEST,
    • 16 replies
    • 705 views

  44. .kiratos encrypted files

    By Lolo3916,
    • 16 replies
    • 929 views

  45. Amnesia2 don't decrypt every files

    By inerc,
    • 16 replies
    • 1054 views

  46. File encryption

    By Augustine Martin,
    • 16 replies
    • 504 views

  47. Files encrypted (CryptoWire)

    By Carsten,
    • 15 replies
    • 273 views

  48. [email protected]

    By none,
    • 15 replies
    • 784 views

  49. .Kiratos Virus

    By Sai,
    • 15 replies
    • 475 views

  50. GlobeImposter 2.0 Infection

    By CSRTech,
    • 15 replies
    • 6951 views

  51. Urgent help with ransomware attack

    By Deepankar Pradhan,
    • 15 replies
    • 289 views

  52. .HERAD Extension File Ransom Virus

    By sanico,
    • 14 replies
    • 411 views

  53. .dutan decrypter

    By mario.rossi,
    • 14 replies
    • 1016 views

  54. External Hard Drives Are Infected By Ransomware!

    By bryanclemente,
    • 14 replies
    • 449 views

  55. Infected with Amnesia2 Ransomware, and decrypt tool will not load

    By HowardM,
    • 14 replies
    • 1718 views

  56. It says Amnesia on the screen backround, but...

    By lordgarthsliver,
    • 14 replies
    • 671 views

  57. .lapoi

    By brunokitano,
    • 13 replies
    • 620 views

  58. Need Help for Gerosan Files Encrypted

    By Carterzudo,
    • 13 replies
    • 297 views

  59. .stone

    By ehab mariam,
    • 13 replies
    • 398 views

  60. .sarut extension malware

    By hellhound08,
    • 13 replies
    • 2057 views

  61. .Kiratos decrypter

    By Ahmed Emara,
    • 13 replies
    • 1230 views

  62. Merry Christmas infected, Decrypter v 1.0.0.50 not working

    By gostevie,
    • 13 replies
    • 2176 views

  63. Help, my pc is infected!

    By Robinnnn,
    • 13 replies
    • 2213 views

  64. Help with stampado decrypter

    By Neby,
    • 13 replies
    • 986 views

  65. Craig Rider AU .nem3end RANSOMWARE

    By Craig Rider,
    • 13 replies
    • 1972 views

  66. My PC is infected. Please Help!

    By dereklai8,
    • 13 replies
    • 358 views

  67. JS/TrojanDownloader.Nemucod.EGM

    By Beaver,
    • 12 replies
    • 219 views

  68. Ransom Virus [still problematic after research]

    By Shang Maull,
    • 12 replies
    • 1137 views

  69. infected by .radman

    By Sophal,
    • 12 replies
    • 640 views

  70. Infected by a ransomware

    By Mr. Ahmed,
    • 12 replies
    • 2425 views

  71. Locky Ransomware (.locky, .zepto, .odin, .shit, .thor, .aesir, .zzzzz or .osiris)

    By Sarah W,
    • 12 replies
    • 2371 views

  72. Nemucod .crypted failed, need help to decrypt

    By Borgdrone,
    • 12 replies
    • 1688 views

  73. Identifying Ransomware

    By milopware,
    • 12 replies
    • 1379 views

  74. Server files encrypted by ransomware of GlobeImposter family (.RESERVE)

    By Hui,
    • 12 replies
    • 1175 views

  75. .nasoh file encrypted, Please help

    By Din,
    • 12 replies
    • 789 views

  76. Please I need .acute decrypter tool

    By gp2019,
    • 11 replies
    • 493 views

  77. gerosan encryption

    By Yassine,
    • 11 replies
    • 347 views

  78. I need decrypt for Kiratos

    By Alvnn,
    • 11 replies
    • 732 views

  79. Files have .crypt extension

    By PS98,
    • 11 replies
    • 1192 views

  80. i need help.rasomware

    By josevm700,
    • 11 replies
    • 1468 views

  81. Decrypt nemucod worked perfectly

    By Davepens,
    • 11 replies
    • 1413 views

  82. Urgent: PC is infected with .zzzzzzzz Ransomware Virus

    By Safa,
    • 11 replies
    • 1230 views

  83. Second ransomware

    By CharlesTalk,
    • 10 replies
    • 825 views

  84. .vir ransomware

    By pteradon,
    • 10 replies
    • 300 views

  85. Files encrypted with extension .cheetah

    By Amadeus Nevohteeb,
    • 10 replies
    • 308 views

  86. .gerosan decryption ransomware

    By MadHawk,
    • 10 replies
    • 165 views

  87. Nusar files encryption

    By IDXearo,
    • 10 replies
    • 262 views

  88. .dotmap

    By Shehan,
    • 10 replies
    • 295 views

  89. My computer is infected with a virus (.qpdqr)

    By abdulrhman,
    • 10 replies
    • 361 views

  90. Files Encrypted with .cheetah Extension

    By Thurmus,
    • 10 replies
    • 409 views

  91. .IGAMI encryption

    By GAMI,
    • 10 replies
    • 335 views

  92. help with ransomeware

    By pk24,
    • 10 replies
    • 429 views

  93. Help to decrypt my files please!

    By ImBruce,
    • 10 replies
    • 443 views

  94. All my files encrypted with .global - Help Me -

    By vettalex,
    • 10 replies
    • 1215 views

  95. My files are infection/ with CryptoLocker / Pclock

    By rooterz,
    • 10 replies
    • 1519 views

  96. .crypted problem

    By Dean Stotesbury,
    • 10 replies
    • 1238 views

  97. I am one of the victims of the (.guvara) ransomeware

    By mahmo,
    • 10 replies
    • 387 views

  98. 725 ransomware

    By bentzi,
    • 10 replies
    • 867 views

  99. All files got encrypted and showing *.etols* extension

    By Nabil Nawaz,
    • 10 replies
    • 351 views

  100. .bip file extensions

    By karan,
    • 10 replies
    • 4007 views

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