Help, my files are encrypted!

In this forum, we provide first aid assistance in case of ransomware infections and attempt to provide victims with the tools to decrypt their files for free.


Please read before posting!

If your computer has been infected with ransomware, then we recommend reading our First steps when dealing with ransomware before taking any action. You can check and see what ransomware has encrypted your files on our decryption tool page, and you can see what ransomware decrypters we offer here. When posting to ask questions or get help, we ask that all posts comply with our current Terms of Service and especially our forum rules and policies.

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