Help, my files are encrypted!

In this forum, we provide first aid assistance in case of ransomware infections and attempt to provide victims with the tools to decrypt their files for free.

Please read before posting!

If your computer has been infected with ransomware, then we recommend reading our First steps when dealing with ransomware before taking any action. If you want to look for a decryption tool before asking for help, then please see our List of Emsisoft Ransomware Decrypters. When posting to ask questions or get help, we ask that all posts comply with our current Terms of Service and especially our forum rules and policies.

810 topics in this forum

  1. .ITLOCK Ransomware

    By rr991,
    • 6 replies
    • 773 views

  2. PC infected by DJVU ransomware

    By anjella,
    • 2 replies
    • 329 views

  3. lukitus

    By tommy iowa,
    • 3 replies
    • 2236 views

  4. Someone has a decryptor for .chech

    By IVect,
    • 23 replies
    • 710 views

  5. Please help to decrypt my files

    By kingpc,
    • 4 replies
    • 352 views

  6. .kroput new ransomware attack

    By amgad asker,
    • 18 replies
    • 674 views

  7. GandCrab V5.2 Ransomware

    By Moe,
    • 8 replies
    • 979 views

  8. D-Link NAS infected by Cr1pt0r ransomware

    By kiloman,
    • 2 replies
    • 1004 views

  9. Has anyone decrypted Dharma .heets variant?

    By ChrisFurey,
    • 10 replies
    • 674 views

  10. Angie

    By Angie98,
    • 1 reply
    • 987 views

  11. My system has been infected with a .DOPLES ransomware.

    By OzmitesOak,
    • 4 replies
    • 522 views

  12. Help My PC been Infected

    By Brian Baker,
    • 5 replies
    • 283 views

  13. Office PC and Network Shares encrypted. Asking for your assitance

    By Cheesetoast,
    • 1 reply
    • 259 views

  14. Hey my computer infected "Globe Imposter 2.0"

    By N4z4r1o,
    • 5 replies
    • 819 views

  15. Anyone come across '.qweuirtksd' ransomware?

    By JimTraveller,
    • 1 reply
    • 246 views

  16. my pc is infected,plz help

    By artisticfable,
    • 5 replies
    • 268 views

  17. My PC is infected. Please Help!

    By dereklai8,
    • 13 replies
    • 423 views

  18. ransomware .promorad2

    By Sandro,
    • 2 replies
    • 310 views

  19. I can not open any files which is encrypted by GANDCRAB V5.2

    By Manoj,
    • 1 reply
    • 235 views

  20. Cry36: infinite keys available with the right working Decrypter available

    By tomnic,
    • 1 reply
    • 241 views

  21. My PC is infected. Please Help!

    By Guenther,
    • 5 replies
    • 285 views

  22. Promorad Infection.

    By Comanche,
    • 3 replies
    • 269 views

  23. Eng

    By Wael,
    • 1 reply
    • 217 views

  24. Help needed New Dharma Variant

    By Cin Lung,
    • 2 replies
    • 258 views

  25. Help! [email protected] .qwex

    By oldrat,
    • 3 replies
    • 1106 views

  26. FenixLocker 2.0 "[email protected] !! Attack

    By K1500SBC,
    • 5 replies
    • 583 views

  27. ppkoaily

    By Jin Mustang,
    • 17 replies
    • 314 views

  28. GANDCRAB V5.1

    By Tonyol,
    • 6 replies
    • 806 views

  29. .[[email protected]].phobos INFECTION

    By tsankov,
    • 6 replies
    • 1585 views

  30. Bitdefender GandCrab advice please

    By GOALSEEKER,
    • 2 replies
    • 430 views

  31. Ransomeware 5.0.4 gandcrab extension .mcovm

    By ENGRAHMAD,
    • 2 replies
    • 506 views

  32. Ransomware attack - .hdhjkoqdu

    By Peterkong,
    • 2 replies
    • 259 views

  33. GANDCRAB 5.1

    By Pranil Karna,
    • 4 replies
    • 955 views

  34. EC79D225.[[email protected]].betta.

    By JJay,
    • 2 replies
    • 250 views

  35. GlobeImposter 2.0 Infection

    By CSRTech,
    • 15 replies
    • 7196 views

  36. Ayuda!!! ransomware extensión .writeme

    By JOSE LUIS TIGUILA,
    • 7 replies
    • 568 views

  37. Need Help, Files infected with .ADOBEE

    By mazzy,
    • 1 reply
    • 217 views

  38. PPTX Ransomeware

    By Himanshu,
    • 7 replies
    • 539 views

  39. Globalmposter 2.0 (.lol) (perhaps)

    By Infctd,
    • 1 reply
    • 365 views

  40. Nemesis decryptor - New Strain?

    By qquestel,
    • 1 reply
    • 338 views

  41. I think I have a new kind of ransomware

    By notsoavgjoe,
    • 4 replies
    • 286 views

  42. TFUDE Attack

    By Kamal Jayanath,
    • 5 replies
    • 718 views

  43. Infected servers - probably GlobeImposter 2.0

    By sonar_avalon,
    • 9 replies
    • 978 views

  44. Files Encrypted with extension .combo

    By Bradley,
    • 4 replies
    • 332 views

  45. Files Encrypted With 2 Different Extensions

    By Jerica Schvolter,
    • 5 replies
    • 360 views

  46. GEFEST 3.0 RANSOMWARE encrypted using RSA2048 algorithm

    By rian20009,
    • 2 replies
    • 1007 views

  47. Urgent: PC is infected with .zzzzzzzz Ransomware Virus

    By Safa,
    • 11 replies
    • 1356 views

  48. .rumba Ransomware Attack

    By GotRansomedGuy,
    • 2 replies
    • 756 views

  49. KEYPASS Decryptor

    By naga1165,
    • 1 reply
    • 286 views

  50. Cry128 (maybe) decrypt tool

    By landozzo,
    • 2 replies
    • 222 views

  51. djvur

    By bilalCsUol,
    • 6 replies
    • 751 views

  52. infected with encrypted files.

    By k sashank,
    • 3 replies
    • 440 views

  53. Ransomware .no_more_ransom

    By Ilir Daka,
    • 5 replies
    • 1003 views

  54. .lost ransomware

    By backir,
    • 1 reply
    • 323 views

  55. .wq2k possible B2DR ransomware

    By Marco1234,
    • 8 replies
    • 711 views

  56. Can I decrypt *.udjvu files?

    By nemo74,
    • 10 replies
    • 997 views

  57. Supposed Microsoft notification of computer blocked

    By holdingthehead,
    • 4 replies
    • 562 views

  58. Infection .[[email protected]].adobe

    By JusT,
    • 9 replies
    • 2085 views

  59. Scarab Ransomware Help Needed

    By Alempratoor,
    • 4 replies
    • 425 views

  60. Notebook infected by ransomware with .rap extension

    By Sorand95,
    • 5 replies
    • 546 views

  61. My computer affected by new ransomware virus

    By Siva Creed,
    • 3 replies
    • 472 views

  62. Tôi cần giúp đỡ giãi mã virus tống tiền

    By minh pha,
    • 1 reply
    • 449 views

  63. infected files with the extension .pumax

    By manuruiz,
    • 8 replies
    • 1891 views

  64. Infected files with the extension .pumax

    By Florin,
    • 2 replies
    • 354 views

  65. PPTX decrytion

    By Lokesh Shrivas,
    • 1 reply
    • 344 views

  66. my files encdrypted by [email protected] .AUDIT file

    By ajaysekhar,
    • 2 replies
    • 627 views

  67. Need to recover the files encrypted by cryptolocker

    By buakbuak,
    • 4 replies
    • 1037 views

  68. Globeimposter 2.0

    By E2t,
    • 4 replies
    • 528 views

  69. My PC infactedwith .divine

    By jatin,
    • 1 reply
    • 326 views

  70. Vírus add extencion .PPTX (global imposte?)

    By Luke Crow,
    • 1 reply
    • 436 views

  71. Need Help Decrypting

    By Scott2613,
    • 2 replies
    • 527 views

  72. Nozelesn

    By prestige2326,
    • 19 replies
    • 3149 views

  73. Ransomware decrypter

    By krzysiek92,
    • 3 replies
    • 539 views

  74. Cry9 - Invalid CRYPTON file pair 1 2 3 4 5

    By Abhijit,
    • 218 replies
    • 40013 views

  75. .weaplogize ransomware

    By paulolemungai,
    • 1 reply
    • 322 views

  76. Ransomware: .[janetcurley]

    By PacPoolPLBG,
    • 7 replies
    • 482 views

  77. Help, ransomware attack

    By kain,
    • 3 replies
    • 362 views

  78. Infected by GANDCRAB V4

    By ompi,
    • 3 replies
    • 765 views

  79. Files photos video not open due to .KEYPASS

    By nepalnepali,
    • 6 replies
    • 892 views

  80. Need Help to Decrypt the GANDCRAB 5.0.3 Encrypted Files

    By Jayasiri,
    • 2 replies
    • 820 views

  81. Who can help with the ransomware

    By xuan923,
    • 1 reply
    • 422 views

  82. Ransomeware Infection

    By Peter.cfcs,
    • 3 replies
    • 452 views

  83. Please Help: [[email protected]].gamma

    By Thi,
    • 2 replies
    • 1514 views

  84. Please help! Ransomware virus with .exe encrypted

    By Ke Xu,
    • 5 replies
    • 804 views

  85. .aes file extensions

    By unkaleong,
    • 9 replies
    • 757 views

  86. .bip file extensions

    By karan,
    • 10 replies
    • 4172 views

  87. Bytecoin_Foreve

    By ComputerGuy_SD,
    • 2 replies
    • 893 views

  88. CRYPTON RANSOMEWARE

    By ARUNSNT,
    • 3 replies
    • 601 views

  89. [email protected]_email - how to decryt?

    By Andrzej,
    • 3 replies
    • 1217 views

  90. Detecting ransomware location (emergency)

    By element03,
    • 8 replies
    • 690 views

  91. The files on my computer are encrypted

    By makserin,
    • 5 replies
    • 603 views

  92. my pc was infected from downloading a file containing malware

    By willyG,
    • 5 replies
    • 655 views

  93. all my files is encrypted

    By cnshark,
    • 1 reply
    • 916 views

  94. Globeimposter 2.0

    By natelee7,
    • 1 reply
    • 1179 views

  95. Infected With [email protected]

    By Abdelrahman Tawfik,
    • 5 replies
    • 1151 views

  96. [email protected]

    By Edward,
    • 35 replies
    • 4295 views

  97. .locked + .readme_txt please help...

    By JonPre,
    • 6 replies
    • 977 views

  98. It says Amnesia on the screen backround, but...

    By lordgarthsliver,
    • 14 replies
    • 728 views

  99. .crab ransom virus problem

    By jagmeet,
    • 3 replies
    • 811 views

  100. ransomware with file ext .recme

    By Kevin C,
    • 1 reply
    • 626 views

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