Help, my files are encrypted!

In this forum, we provide first aid assistance in case of ransomware infections and attempt to provide victims with the tools to decrypt their files for free.

Please read before posting!

If your computer has been infected with ransomware, then we recommend reading our First steps when dealing with ransomware before taking any action. If you want to look for a decryption tool before asking for help, then please see our List of Emsisoft Ransomware Decrypters. When posting to ask questions or get help, we ask that all posts comply with our current Terms of Service and especially our forum rules and policies.

754 topics in this forum

  1. Scarab Ransomware Help Needed

    By Alempratoor,
    • 4 replies
    • 388 views

  2. Notebook infected by ransomware with .rap extension

    By Sorand95,
    • 5 replies
    • 521 views

  3. My computer affected by new ransomware virus

    By Siva Creed,
    • 3 replies
    • 431 views

  4. Tôi cần giúp đỡ giãi mã virus tống tiền

    By minh pha,
    • 1 reply
    • 411 views

  5. infected files with the extension .pumax

    By manuruiz,
    • 8 replies
    • 1785 views

  6. Infected files with the extension .pumax

    By Florin,
    • 2 replies
    • 319 views

  7. PPTX decrytion

    By Lokesh Shrivas,
    • 1 reply
    • 320 views

  8. my files encdrypted by [email protected] .AUDIT file

    By ajaysekhar,
    • 2 replies
    • 593 views

  9. Need to recover the files encrypted by cryptolocker

    By buakbuak,
    • 4 replies
    • 1014 views

  10. Globeimposter 2.0

    By E2t,
    • 4 replies
    • 502 views

  11. My PC infactedwith .divine

    By jatin,
    • 1 reply
    • 304 views

  12. Vírus add extencion .PPTX (global imposte?)

    By Luke Crow,
    • 1 reply
    • 417 views

  13. Need Help Decrypting

    By Scott2613,
    • 2 replies
    • 493 views

  14. Nozelesn

    By prestige2326,
    • 19 replies
    • 3066 views

  15. Ransomware decrypter

    By krzysiek92,
    • 3 replies
    • 496 views

  16. Cry9 - Invalid CRYPTON file pair 1 2 3 4 5

    By Abhijit,
    • 218 replies
    • 39222 views

  17. .weaplogize ransomware

    By paulolemungai,
    • 1 reply
    • 298 views

  18. Ransomware: .[janetcurley]

    By PacPoolPLBG,
    • 7 replies
    • 460 views

  19. Help, ransomware attack

    By kain,
    • 3 replies
    • 342 views

  20. Infected by GANDCRAB V4

    By ompi,
    • 3 replies
    • 734 views

  21. Files photos video not open due to .KEYPASS

    By nepalnepali,
    • 6 replies
    • 852 views

  22. Need Help to Decrypt the GANDCRAB 5.0.3 Encrypted Files

    By Jayasiri,
    • 2 replies
    • 773 views

  23. Who can help with the ransomware

    By xuan923,
    • 1 reply
    • 382 views

  24. Ransomeware Infection

    By Peter.cfcs,
    • 3 replies
    • 409 views

  25. Please Help: [[email protected]].gamma

    By Thi,
    • 2 replies
    • 1464 views

  26. Please help! Ransomware virus with .exe encrypted

    By Ke Xu,
    • 5 replies
    • 736 views

  27. .aes file extensions

    By unkaleong,
    • 9 replies
    • 693 views

  28. .bip file extensions

    By karan,
    • 10 replies
    • 4013 views

  29. Bytecoin_Foreve

    By ComputerGuy_SD,
    • 2 replies
    • 861 views

  30. CRYPTON RANSOMEWARE

    By ARUNSNT,
    • 3 replies
    • 562 views

  31. [email protected]_email - how to decryt?

    By Andrzej,
    • 3 replies
    • 1149 views

  32. Detecting ransomware location (emergency)

    By element03,
    • 8 replies
    • 648 views

  33. The files on my computer are encrypted

    By makserin,
    • 5 replies
    • 567 views

  34. my pc was infected from downloading a file containing malware

    By willyG,
    • 5 replies
    • 621 views

  35. all my files is encrypted

    By cnshark,
    • 1 reply
    • 888 views

  36. Globeimposter 2.0

    By natelee7,
    • 1 reply
    • 1123 views

  37. Infected With [email protected]

    By Abdelrahman Tawfik,
    • 5 replies
    • 1084 views

  38. [email protected]

    By Edward,
    • 35 replies
    • 4107 views

  39. .locked + .readme_txt please help...

    By JonPre,
    • 6 replies
    • 937 views

  40. It says Amnesia on the screen backround, but...

    By lordgarthsliver,
    • 14 replies
    • 672 views

  41. .crab ransom virus problem

    By jagmeet,
    • 3 replies
    • 757 views

  42. ransomware with file ext .recme

    By Kevin C,
    • 1 reply
    • 590 views

  43. Craig Rider AU .nem3end RANSOMWARE

    By Craig Rider,
    • 13 replies
    • 1972 views

  44. Anti Ransomware settings

    By Mick Maidens,
    • 3 replies
    • 494 views

  45. locky ransomeware

    By jimbomont,
    • 1 reply
    • 454 views

  46. Your files are encrypted! - - To decrypt, follow the instructions below. - To recover data you need decrypt tool. To get the decrypt tool you should: Send 1 crypted test image or text file or document to [email protected] (Or alternate mail big

    By VictorS,
    • 6 replies
    • 2200 views

  47. WTF randsomware infection

    By Jquis,
    • 5 replies
    • 601 views

  48. i help me

    By nquangnghia,
    • 1 reply
    • 744 views

  49. GandCrab 3 Ransomware Decrypter

    By PC WORKS,
    • 0 replies
    • 1406 views

  50. decrypt_Xorist.exe can't generate key

    By Mario2045,
    • 2 replies
    • 745 views

  51. Please Urgent.. All Files .rapid can you help me?

    By erkalkan,
    • 2 replies
    • 1164 views

  52. Sir My PC is infected with Crypton ransomware ...And having the extension [email protected] for all files ... please help me to decrypt my files

    By Shameem,
    • 3 replies
    • 493 views

  53. recover crab encrypted files

    By jm.lora,
    • 4 replies
    • 1338 views

  54. I located them using IP tracker

    By Acelooc,
    • 1 reply
    • 444 views

  55. NEW CryptOn May 2018

    By Tvrtko Grgic,
    • 5 replies
    • 499 views

  56. Scarab filename.paymeme

    By johanRav,
    • 5 replies
    • 780 views

  57. I found him

    By Acelooc,
    • 4 replies
    • 564 views

  58. Infected with nmcrypt

    By Alan Standerwick,
    • 9 replies
    • 1311 views

  59. Cryakl Ransomware

    By Qurro007,
    • 1 reply
    • 417 views

  60. my pc have ransome ware virus

    By rahulpanday,
    • 2 replies
    • 919 views

  61. Can't decrypt my files

    By babiharan,
    • 2 replies
    • 925 views

  62. Need [email protected] Decrypting Tool

    By ajkiosd,
    • 6 replies
    • 1278 views

  63. Is it really the Stampado virus that has attacked me?

    By Bravo737,
    • 3 replies
    • 463 views

  64. Recover encrypted files after Ranion ransom

    By Flacaruie,
    • 3 replies
    • 468 views

  65. My Manager will kick me out - RansomWare - MS-DOS Application (.com) - [email protected]

    By engineer92,
    • 3 replies
    • 1024 views

  66. Amnesia Encryption on Laptop & NAS drive

    By Alanr,
    • 7 replies
    • 635 views

  67. Rapid cryptolocker

    By raffeo,
    • 3 replies
    • 2802 views

  68. Emsisoft + ESET

    By JoeP,
    • 6 replies
    • 977 views

  69. GandCrab2 ransomware

    By Pars,
    • 1 reply
    • 465 views

  70. Amnesia Infection

    By Ernestorem,
    • 1 reply
    • 580 views

  71. All my file encrypted with extension .arrow

    By Shady Magdy,
    • 3 replies
    • 3042 views

  72. Locker from 2014, still unable to find a solution! Help please

    By Ammce,
    • 2 replies
    • 380 views

  73. Dharma Ransomware Assist Request

    By BartW_Portland,
    • 3 replies
    • 951 views

  74. Server hacked by Remote Access and crypted by a ''sort' of Amnesia ransomware with .please extension

    By clapton82,
    • 3 replies
    • 664 views

  75. Decoder files, crypted extension.

    By Ed_888,
    • 1 reply
    • 678 views

  76. All my files extensions have .keepcalm

    By BASit,
    • 3 replies
    • 637 views

  77. id-ACDA3C4B.[[email protected]].java

    By Darren Lau,
    • 3 replies
    • 3835 views

  78. New type of .amnesia

    By GiftHorsesMouth,
    • 3 replies
    • 3080 views

  79. Identifying Ransomware

    By milopware,
    • 12 replies
    • 1381 views

  80. Nemucod .crypted failed, need help to decrypt

    By Borgdrone,
    • 12 replies
    • 1690 views

  81. .amnesia

    By Manish,
    • 1 reply
    • 392 views

  82. cannot connect to malware onion website / cry36 solved?

    By Nova,
    • 3 replies
    • 530 views

  83. Decrypt this file

    By cesaret_2000,
    • 5 replies
    • 564 views

  84. All your important files were FROZEN on this computer.

    By VENKATESAN,
    • 1 reply
    • 556 views

  85. new version of amnesia ?!

    By zariomahn,
    • 8 replies
    • 1201 views

  86. Saturn Ransomware help me recover files

    By Mark Atanacio,
    • 1 reply
    • 477 views

  87. GandCrab ransomware

    By MrLOL,
    • 6 replies
    • 2692 views

  88. Ransomware

    By Dorrick,
    • 1 reply
    • 465 views

  89. Amnesia2 don't decrypt every files

    By inerc,
    • 16 replies
    • 1056 views

  90. Paradise Ransoware (new variant)

    By mySIGNATURE,
    • 1 reply
    • 724 views

  91. .java

    By Werner1234,
    • 4 replies
    • 1164 views

  92. Apocalypse (new variant)

    By Ramsy,
    • 27 replies
    • 3283 views

  93. Your files are locked !!!!!

    By sayeed4,
    • 0 replies
    • 487 views

  94. Amnesia Ransomware problem

    By Davidmac,
    • 5 replies
    • 760 views

  95. Help with stampado decrypter

    By Neby,
    • 13 replies
    • 989 views

  96. Problem about ransomware [[email protected]].java

    By techtoy,
    • 5 replies
    • 1674 views

  97. 725 ransomware

    By bentzi,
    • 10 replies
    • 870 views

  98. Nemesis : Infected data on .vhdx file from 2012 Server

    By Chippy2112,
    • 1 reply
    • 639 views

  99. Rapid Ransomware

    By LUPike,
    • 5 replies
    • 1174 views

  100. Dharma Ransomware (.write extension) - Please Help

    By alejonunez21,
    • 1 reply
    • 925 views

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