Help, my files are encrypted!

In this forum, we provide first aid assistance in case of ransomware infections and attempt to provide victims with the tools to decrypt their files for free.

Please read before posting!

If your computer has been infected with ransomware, then we recommend reading our First steps when dealing with ransomware before taking any action. If you want to look for a decryption tool before asking for help, then please see our List of Emsisoft Ransomware Decrypters. When posting to ask questions or get help, we ask that all posts comply with our current Terms of Service and especially our forum rules and policies.

808 topics in this forum

  1. locky ransomeware

    By jimbomont,
    • 1 reply
    • 480 views

  2. Your files are encrypted! - - To decrypt, follow the instructions below. - To recover data you need decrypt tool. To get the decrypt tool you should: Send 1 crypted test image or text file or document to [email protected] (Or alternate mail big

    By VictorS,
    • 6 replies
    • 2333 views

  3. WTF randsomware infection

    By Jquis,
    • 5 replies
    • 669 views

  4. i help me

    By nquangnghia,
    • 1 reply
    • 775 views

  5. GandCrab 3 Ransomware Decrypter

    By PC WORKS,
    • 0 replies
    • 1441 views

  6. decrypt_Xorist.exe can't generate key

    By Mario2045,
    • 2 replies
    • 796 views

  7. Please Urgent.. All Files .rapid can you help me?

    By erkalkan,
    • 2 replies
    • 1279 views

  8. Sir My PC is infected with Crypton ransomware ...And having the extension [email protected] for all files ... please help me to decrypt my files

    By Shameem,
    • 3 replies
    • 516 views

  9. recover crab encrypted files

    By jm.lora,
    • 4 replies
    • 1425 views

  10. I located them using IP tracker

    By Acelooc,
    • 1 reply
    • 481 views

  11. NEW CryptOn May 2018

    By Tvrtko Grgic,
    • 5 replies
    • 523 views

  12. Scarab filename.paymeme

    By johanRav,
    • 5 replies
    • 853 views

  13. I found him

    By Acelooc,
    • 4 replies
    • 587 views

  14. Infected with nmcrypt

    By Alan Standerwick,
    • 9 replies
    • 1417 views

  15. Cryakl Ransomware

    By Qurro007,
    • 1 reply
    • 445 views

  16. my pc have ransome ware virus

    By rahulpanday,
    • 2 replies
    • 972 views

  17. Can't decrypt my files

    By babiharan,
    • 2 replies
    • 965 views

  18. Need [email protected] Decrypting Tool

    By ajkiosd,
    • 6 replies
    • 1373 views

  19. Is it really the Stampado virus that has attacked me?

    By Bravo737,
    • 3 replies
    • 496 views

  20. My Manager will kick me out - RansomWare - MS-DOS Application (.com) - [email protected]

    By engineer92,
    • 3 replies
    • 1115 views

  21. Amnesia Encryption on Laptop & NAS drive

    By Alanr,
    • 7 replies
    • 685 views

  22. Rapid cryptolocker

    By raffeo,
    • 3 replies
    • 2854 views

  23. Emsisoft + ESET

    By JoeP,
    • 6 replies
    • 1083 views

  24. GandCrab2 ransomware

    By Pars,
    • 1 reply
    • 501 views

  25. Amnesia Infection

    By Ernestorem,
    • 1 reply
    • 603 views

  26. All my file encrypted with extension .arrow

    By Shady Magdy,
    • 3 replies
    • 3119 views

  27. Locker from 2014, still unable to find a solution! Help please

    By Ammce,
    • 2 replies
    • 406 views

  28. Dharma Ransomware Assist Request

    By BartW_Portland,
    • 3 replies
    • 1032 views

  29. Server hacked by Remote Access and crypted by a ''sort' of Amnesia ransomware with .please extension

    By clapton82,
    • 3 replies
    • 737 views

  30. Decoder files, crypted extension.

    By Ed_888,
    • 1 reply
    • 722 views

  31. All my files extensions have .keepcalm

    By BASit,
    • 3 replies
    • 697 views

  32. id-ACDA3C4B.[[email protected]].java

    By Darren Lau,
    • 3 replies
    • 3968 views

  33. New type of .amnesia

    By GiftHorsesMouth,
    • 3 replies
    • 4430 views

  34. Identifying Ransomware

    By milopware,
    • 12 replies
    • 1494 views

  35. Nemucod .crypted failed, need help to decrypt

    By Borgdrone,
    • 12 replies
    • 1763 views

  36. .amnesia

    By Manish,
    • 1 reply
    • 433 views

  37. cannot connect to malware onion website / cry36 solved?

    By Nova,
    • 3 replies
    • 567 views

  38. Decrypt this file

    By cesaret_2000,
    • 5 replies
    • 660 views

  39. All your important files were FROZEN on this computer.

    By VENKATESAN,
    • 1 reply
    • 591 views

  40. new version of amnesia ?!

    By zariomahn,
    • 8 replies
    • 1254 views

  41. Saturn Ransomware help me recover files

    By Mark Atanacio,
    • 1 reply
    • 521 views

  42. GandCrab ransomware

    By MrLOL,
    • 6 replies
    • 2765 views

  43. Ransomware

    By Dorrick,
    • 1 reply
    • 501 views

  44. Amnesia2 don't decrypt every files

    By inerc,
    • 16 replies
    • 1133 views

  45. Paradise Ransoware (new variant)

    By mySIGNATURE,
    • 1 reply
    • 776 views

  46. .java

    By Werner1234,
    • 4 replies
    • 1230 views

  47. Apocalypse (new variant)

    By Ramsy,
    • 27 replies
    • 3412 views

  48. Your files are locked !!!!!

    By sayeed4,
    • 0 replies
    • 517 views

  49. Amnesia Ransomware problem

    By Davidmac,
    • 5 replies
    • 801 views

  50. Help with stampado decrypter

    By Neby,
    • 13 replies
    • 1104 views

  51. Problem about ransomware [[email protected]].java

    By techtoy,
    • 5 replies
    • 1736 views

  52. 725 ransomware

    By bentzi,
    • 10 replies
    • 933 views

  53. Nemesis : Infected data on .vhdx file from 2012 Server

    By Chippy2112,
    • 1 reply
    • 690 views

  54. Rapid Ransomware

    By LUPike,
    • 5 replies
    • 1247 views

  55. Dharma Ransomware (.write extension) - Please Help

    By alejonunez21,
    • 1 reply
    • 979 views

  56. My network got infected with ransonware

    By Jeff Gandi,
    • 1 reply
    • 563 views

  57. Hermes 2.1 Ransomware decrypters

    By Murat Apti,
    • 3 replies
    • 4067 views

  58. cry36 attack, RDP logs intact

    By svenzok,
    • 6 replies
    • 1927 views

  59. nemesis cry36

    By TekGai,
    • 8 replies
    • 5478 views

  60. [email protected] ransomware

    By jairo,
    • 1 reply
    • 1224 views

  61. Encryption of all files in System

    By Santy,
    • 1 reply
    • 617 views

  62. Ramsonware .Java

    By Daniel Silva,
    • 1 reply
    • 2283 views

  63. Add Drive / folders to decrypt files

    By Nicksus,
    • 4 replies
    • 578 views

  64. Ransomeware .block file extention

    By kdwh30,
    • 1 reply
    • 816 views

  65. I need help with file encrypted by a Ransomware virus

    By isma.gdl,
    • 1 reply
    • 619 views

  66. Ransomware with .wtf extension

    By Dsherer,
    • 8 replies
    • 1807 views

  67. .Mordor infection - Partially disinfected

    By Ian3469,
    • 18 replies
    • 1183 views

  68. Stampado Issues

    By TechSup11,
    • 1 reply
    • 678 views

  69. .losers cry36

    By youyouripaire,
    • 9 replies
    • 1571 views

  70. Ramsonware New extension .java

    By Raju Devender,
    • 3 replies
    • 3271 views

  71. Infectado por ACCDFISA 2.0 como brcode2017

    By aquilesvidal,
    • 6 replies
    • 1552 views

  72. files extension .[[email protected]]

    By mtzgraul,
    • 1 reply
    • 1123 views

  73. .black extension

    By Ricardo,
    • 9 replies
    • 1587 views

  74. Ransomware .ntfs extension appended

    By ComputerDirect,
    • 5 replies
    • 1233 views

  75. Ransomaware Ext ..doc

    By ginowar,
    • 1 reply
    • 922 views

  76. [email protected] (Extension Virus) Ransomware

    By Frank Baylor,
    • 3 replies
    • 2028 views

  77. Damage Decryption Tool

    By Mr-X,
    • 1 reply
    • 715 views

  78. VIRUS CRYPTED MY FILES .LOSERS CRY36

    By youyouripaire,
    • 4 replies
    • 1175 views

  79. Need Help with Potentially Cry36

    By rstockham23,
    • 7 replies
    • 1843 views

  80. Kimchenyn

    By ced2001,
    • 3 replies
    • 839 views

  81. Infected with fucku ransom ware

    By Emsifans,
    • 3 replies
    • 931 views

  82. GlobeImposter 2.0

    By joelcbonaldi,
    • 1 reply
    • 1760 views

  83. ransomware crypted my files in *.cpt

    By steleal,
    • 5 replies
    • 1098 views

  84. Server hit by Amnesia Ransome

    By ALIVCC,
    • 4 replies
    • 974 views

  85. МОЙ СЕРВЕР ЗАРАЖЕН МОЙ КОМПЬЮТЕР ЗАРАЖЕН [email protected]

    By Valery,
    • 1 reply
    • 807 views

  86. Ransomware Amnesia/Amnesia 2 help

    By axelyma,
    • 6 replies
    • 1011 views

  87. Stampado - no email or id

    By jhorlamu,
    • 6 replies
    • 1675 views

  88. infected by ransomware

    By fritzfm,
    • 1 reply
    • 987 views

  89. Infected with a damage ransomware

    By SJanzen,
    • 3 replies
    • 849 views

  90. Amnesia Decryption taking Months.

    By Big Viking,
    • 4 replies
    • 1089 views

  91. Lukitus. How to recover information?

    By santiago,
    • 1 reply
    • 762 views

  92. .losers

    By secograf,
    • 5 replies
    • 1352 views

  93. Help My computer is infected with .lock

    By Herminia Rosario,
    • 1 reply
    • 746 views

  94. .ARENA _ Need 1 Main File Decrypted

    By ugss_ITSupport,
    • 1 reply
    • 1447 views

  95. .losers

    By iyad,
    • 1 reply
    • 981 views

  96. My PC infected with [email protected]

    By Dolma,
    • 2 replies
    • 2467 views

  97. CESAR (.cesar) Ransomware Decryptors tools required

    By Anurag,
    • 1 reply
    • 1607 views

  98. x3m ransomeware infected my pc and also my complete server.

    By shahryar,
    • 1 reply
    • 768 views

  99. .cesar Ransomware Encrypted our files. pls help me!!!

    By veNOmer,
    • 1 reply
    • 1295 views

  100. virus .reaGAN [email protected]

    By VDV1985,
    • 4 replies
    • 1721 views

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