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  1. Today
  2. This is the result of the STOP Ransomware attack. I have been tracking the malicious work of this program since December 2017. Now on the forum a lot of victims from different variants of this Ransomware. In some cases, the files can be decrypted. @Demonslay335 (the developer of the STOPDecrypter) collects information from the victims, writes data and tries to update the STOP Decrypter. After that, victims can try to decrypt the files. A positive result and a lucky chance are not always possible.
  3. @sanico This is from your logs. After the attack of the crypto-ransomware who overwrites the original files with junk or zeros removes shadow copies of the files and the recovery points, of these programs will not help. Moreover, you set (install) the recovery programs on the same disk, where you have the system and where the original files were. This is the most popular mistake. @sanico I hope you will remember it or copy this text, so you don’t make the same mistakes in the future. If you need personal advice, now or in the future, then I'm in touch.
  4. @sanico This is from your logs. You have tried different decryptors. It is not recommended to use decryptors, that are designed to decrypt files after other crypto-ransomware. It is useless or may damage files. Just two mistakes: 1) using hacking tools to provide AV-protection. 2) using an outdated antivirus product.
  5. Hello @sanico So that in the future you will not make such a mistake, you need to read my recommendations. This is from your logs. SpyHunter - this tool will not decrypt files and will not protect against ransomware attacks. Remove first. Kaspersky Anti-Ransomware Tool for Business 4 is a good tool, it should prevent some ransomware attacks targeted at business users. Installing it after an attack is useless. In any case, it will not replace a full-fledged comprehensive antivirus product. So far I see more PR about him than real work are. Home users need to use Kaspersky Internet Security or Total Security. HitmanPro is an anti-virus scanner for checking according to your desire, can be used as an additional tool. Will not replace the full comprehensive antivirus product. GridinSoft Anti-Malware is an anti-virus utility for trial use, in the paid version it is Gridinsoft Internet Security. Fairly weak anti-virus protection, so that I not can be recommended it for full protection against ransomware. So far I see more PR about him than real work are. ESET Security - can be recommended as a full-fledged antivirus product, if the protection is legally purchased on the official website or in the online store partners. It is necessary to use only the latest legal version and annually renew the license for use. On the official English website, legal users are helped to decrypt files after the attack of the encryptors. Zemana AntiMalware is a cloud anti-virus scanner that uses several engines and detection technologies to remove complex threats. Not will replace the full-fledged comprehensive antivirus product. Malwarebytes Free will not replace a full-fledged comprehensive anti-virus product. You need to upgrade to the paid version of Malwarebytes Premium, which allows you to protect your PC in real time. Emsisoft Emergency Kit is needed to scan your PC for malware and files. For real-time security, you need to use Emsisoft Anti-Ransomware.
  6. Thanks to your efforts and other colleagues, After getting infected with malware, I tried to use the various recommended software on the same forum for cleanup, and now, according to your advice, I will remove all antiviruses from my computer and install Emsisoft Emergency Kit for the first time. I hope that you will be able to return my files in the shortest possible time. Good luck
  7. Yesterday
  8. That is more than likely a variant of the STOP/Djvu ransomware. You may verify that using ID Ransomware if you'd like to: https://id-ransomware.malwarehunterteam.com/ While STOPDecrypter probably won't be able to recover your files yet, it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter Important: STOP/Djvu now installs the Azorult trojan as well, which allows it to steal passwords. It is imperative that you change all passwords (for your computer and for online services you use) once your computer is clean. While most ransomwares will automatically delete themselves after they finish encrypting files, some are now leaving behind components on computers they infect that will encrypt any new files saved and will encrypt any files you manage to decrypt. It's best to check and make sure that no such components have been left behind, so I recommend following the instructions at the link below to get us logs from FRST so that one of our experts can make sure there is nothing malicious still on your computer (please attach the log files FRST saves to a reply to this topic on the forums): https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/ Note: If anything that appears suspicious is found in your logs, then your post will be moved into a new topic to facilitate better communication between you and whoever is assisting you. We'll also try to make sure that you are following the new topic so that you receive e-mail notifications when someone replies to it.
  9. While most ransomwares will automatically delete themselves after they finish encrypting files, some are now leaving behind components on computers they infect that will encrypt any new files saved and will encrypt any files you manage to decrypt. It's best to check and make sure that no such components have been left behind, so I recommend following the instructions at the link below to get us logs from FRST so that one of our experts can make sure there is nothing malicious still on your computer (please attach the log files FRST saves to a reply to this topic on the forums): https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/ Note: If anything that appears suspicious is found in your logs, then your post will be moved into a new topic to facilitate better communication between you and whoever is assisting you. We'll also try to make sure that you are following the new topic so that you receive e-mail notifications when someone replies to it.
  10. Your computer appears to be clean, however I did see signs that an activation bypass for either Windows or Office had previously been installed. I highly recommend removing anything like this, as this particular ransomware comes bundled with things like that. Also, I noticed software from several different Anti-Virus software companies installed on the computer. I recommend removing all of the software except for one, since having more than one installed can cause issues. Feel free to try free trials from various companies to decide what you like best of course, but I highly recommend only keeping one installed at a time. Feel free to run a scan with Emsisoft Emergency Kit as well: http://www.emsisoft.com/en/software/eek/
  11. I've forwarded your ID and MAC addresses to the creator of STOPDecrypter so that he can archive them in case he is able to figure out your decryption key at some point in the future. All you have to do now is give us some time, and we'll do what we can for you.
  12. That's correct. If there are third-party Anti-Virus softwares for Samsung televisions, then you'd need to search specifically for ones that say they support Samsung Smart TV's. Note that some VPN services do provide network-level malware protection, and while this is not 100% effective it does still help. They'll usually take over DNS settings, and at the very least will be able to block certain malicious domains via DNS filtering.
  13. The issue was more than likely that they forgot to digitally sign something. At least assuming you downloaded the installer from the official Brave Browser website.
  14. @rahuldhruvxxx the creator of STOPDecrypter has archived your information. @adityabatura please allow me to apologize for not replying earlier, however I have been told that your information was archived already. If the creator of STOPDecrypter is able to figure out either of your decryption keys, then he will send you a message privately to let you know, and tell you how to proceed. Right now all you have to do it wait.
  15. Your wizcase article says: "Samsung TVs run on Tizen OS". Tizen is not Windows, so EAM will not run on it. I can't think of any reason why a VPN would damage the TV, and that website suggests it's perfectly possible to do it. It's probbaly not legal/ethical though, if you're planning to circumvent georestrictions or licences. Using a VPN to stream video on a TV presumably won't put you at risk of, for example, losing financial information. But when people use VPNs (on eg a laptop, which can also run more general-purpose software) and then use them to connect to anything that involves payment systems (especially a bank), I wonder how one finds a VPN service one is sure is trustworthy. After all, they work by you sending your internet traffic to them and then they send it on to somewhere else. That sounds to me pretty similar to a man-in-the-middle attack... if one doesn't trust the service in the middle.
  16. I can't tell precisely, I've just bought this model: SAMSUNG 43" Class 4K (2160P) Ultra HD Smart LED HDR TV UN43NU6900. I've just read a very usevul article how to use VPNs with SmartTVs - https://www.wizcase.com/blog/how-to-use-a-vpn-on-smart-tv/ but I can't find anything determining are they safe for a device. Maybe I misread something, so I decided to ask for advice.
  17. My files are infected with this virus. can someone help?
  18. Hello @eikichibonizuka This is the result of the STOP Ransomware attack. I have been tracking the malicious work of this program since December 2017. Now on the forum a lot of victims from different variants of this Ransomware. In some cases, the files can be decrypted. @Demonslay335 (the developer of the STOPDecrypter) collects information from the victims, writes data and tries to update the STOP Decrypter. After that, victims can try to decrypt the files. A positive result and a lucky chance are not always possible. Download STOP Decrypter again >>> First you need to try to decrypt a small group of files, but first you need to make copies of these files. If STOPDecrypter won't be able to recover your files yet, it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  19. thank you for the reply stapp. I have already uploaded the required files. hoping for your next reply.
  20. I expect that's not possible, because EAM requires Windows to be running, and what's more it might need to be Windows on amd/intel cpus. What cpu and OS does the TV run?
  21. Dear Meri, Thank you for your reply with the requested information. I'll need to discuss the situation with my colleagues from our mobile development department now, and I'll come back to you as soon as I know more. I'm not sure if I can reply to you again before begin next week as our developers usually don't work on weekends. Thank you for your understanding, and please let me know if I can be of any help in the meanwhile.
  22. Thank You very much. I will wait.
  23. I'm a real fan of Hulu shows but living in Ukraine I doesn't see much of them because of georestrictions. But there's a will - there is a way, I've found how to install VPN on my Samsung SmartTV, it's not very difficult procedure. But I always think about safety and security - and I would like to install your anti-malware software altogether with VPN service. Can this become reality? And what VPN works better with Emsisoft products?
  24. I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ Paste a link to the results into a reply so one of our experts can review them.
  25. So I shouldn't worry about and keep using Brave Browser?
  26. The results of your proposed methods are as follows: 1. id-ransomware 2. STOPDecrypter v2.1.0.18 STOPDecrypter-log (1).txt
  27. I got infected by .skymap ranswomware. please help!
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