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  2. When can we have a new version to decrypt the NamPoHyu megalocker? I'm waiting this moment thanks
  3. That is more than likely a variant of the STOP ransomware. ID Ransomware can confirm that, and can let you know if STOPDecrypter can recover your files. Here's a link to ID Ransomware: https://id-ransomware.malwarehunterteam.com/ If STOPDecrypter can't recover your files, then note that it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  4. There is no free decrypter for this variant of Dharma. Anything claiming to decrypt files encrypted by Dharma for free is either intended for another variant, or is a fraud. Also note that if you feel you absolutely have to pay the ransom, it's best not to contact the criminals yourself. Find someone experienced in negotiating with criminals like this to assist you (Coveware for instance).
  5. Yesterday
  6. I've forwarded your information to the creator of STOPDecrypter so that he can archive it in case he is able to figure out your decryption key at some future point.
  7. He told me he hasn't been able to get his hands on a copy of this variant of STOP/Djvu yet, but as soon as he does he'll be able to pull the offline ID and key from it and add them to STOPDecrypter.
  8. At first glance, that looks like an offline ID. It's possible that support for it hasn't been added to STOPDecrypter yet. I'll ask the creator of STOPDecrypter about it.
  9. Not necessarily. It just depends on what kind of flaws the new variants of the ransomware have. We may find a way to update the decrypter at some point in the future.
  10. That is more than likely a variant of the STOP ransomware. ID Ransomware can confirm that, and can let you know if STOPDecrypter can recover your files. Here's a link to ID Ransomware: https://id-ransomware.malwarehunterteam.com/ If STOPDecrypter can't recover your files, then note that it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  11. That is more than likely a variant of the STOP ransomware. ID Ransomware can confirm that, and can let you know if STOPDecrypter can recover your files. Here's a link to ID Ransomware: https://id-ransomware.malwarehunterteam.com/ If STOPDecrypter can't recover your files, then note that it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  12. That is more than likely a variant of the STOP ransomware. ID Ransomware can confirm that, and can let you know if STOPDecrypter can recover your files. Here's a link to ID Ransomware: https://id-ransomware.malwarehunterteam.com/ If STOPDecrypter can't recover your files, then note that it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  13. To my knowledge it's an extremely rare feature request. It's also completely unnecessary these days, since you can detect and remove pretty much every modern threat while Windows is running normally. Safe Mode isn't even needed unless you can't start the scanner for some reason.
  14. I would believe that customers of resellers are handled differently. If you're a reseller, then please contact our partner support team for more information about how we handle things for resellers.
  15. After checking the PC (or only folders with encrypted files), you can use the free tool to decrypt files - STOPDecrypter (link) This process should be approached with caution. Read the attached text file. Due to the nature of encryption, only files that are encrypted with offline keys can be decrypted. We recommend that you make a test decryption of a small number of encrypted files and make copies of them in advance.
  16. Sophal You correctly think this site with kmspico is the source of the infection! Due to the launch of a malicious file from there STOP Ransomware encrypted your files. Before you decrypt the files, you need to make sure that there is neither this infection nor any other infection on the PC. We have seen cases when those who suffered from previous versions STOP Ransomware successfully decrypted files, but then they were attacked by the same encryptor, which encrypted files with a different extension, and used an encryption key that cannot be calculated. In punishment for haste and complacency, the user lost his files a second time and, possibly, forever. As experience shows, very often after encryption on a PC, this or another infection remains, which you could get together with the encryptor. Malicious programs often work in groups: trojans of a different type, password hijackers, backdoors, dormant malware, dangerous browser plugins. Therefore, I advise you to check your PC for active and dormant malware. This can be done here in the forum in the next section. You can also download the free tool Emsisoft Emergency Kit yourself and check the computer.
  17. Please help me to decrypt my file back. I got virus from this website. i think i got this virus from this website / app https://official-kmspico.com password official-kmspico.com Thanks before hand. ATTENTION! Don't worry my friend, you can return all your files! All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key. The only method of recovering files is to purchase decrypt tool and unique key for you. This software will decrypt all your encrypted files. What guarantees you have? You can send one of your encrypted file from your PC and we decrypt it for free. But we can decrypt only 1 file for free. File must not contain valuable information. You can get and look video overview decrypt tool: https://we.tl/t-mVSS8cJcv3 Price of private key and decrypt software is $980. Discount 50% available if you contact us first 72 hours, that's price for you is $490. Please note that you'll never restore your data without payment. Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours. To get this software you need write on our e-mail: [email protected] Reserve e-mail address to contact us: [email protected] Our Telegram account: @datarestore Your personal ID: 086Hjh74389hUSf83yJSDu5l4JvViyu408oZ0z2JDewnlpR6dttPgZt1
  18. Let's see it as a feature request for EMSI. Creating a RescueCD/USB or offering an external tool for that. People switching from other AV-Tools might expect such a feature. WinPE or Linuxbased are offered by competitors. But I'm not sure how many users/customers are waiting for such a feature. Without a backup tool, the rescue promise is often falling short. And endusers often skipping creating and updating the boot-cd/usbstick. Looks like a lot of work with little impact on the userbase.
  19. well if you're referring to this newsletter https://blog.emsisoft.com/en/32193/new-in-2018-10-new-home-and-business-license-plans/ there is nothing in this that mentions auto-renewal (nor incidently does it mention the removal of loyalty bonuses but I won't go there) thanks - I will pm you shortly
  20. You better need pay them and you get back all your files(I paying them 6000 USD and get key very quickly),If you try with another soft decrypted you most likely never get result.and after month or two if you ready to pay the kackers can ask price three times more expensive now :(
  21. Hello marko, we communicated our new license model to users suscribing to our newsletter early November 2018. Yes. we have a new shop partner and are working to improve the end user experience. Once again, we are reviewing our pricing communication and thank you for the input. As for the status of your personal license, feel free to drop me a PN or write an email to [email protected] and I will check it gladly.
  22. Hello Jeremy, we are thinking about it and we did report our colleagues the mismatched info from our website vs. order notification. In all truths, thank you for your feedback. We are looking at it and how to handle it.
  23. EMSI moves into the direction of the other Softwareproviders. Differentiating price model between home and enterprise. 30day trial only via account. Getting direct user contact via enduser accounts. Other AVs have done that before. As long as you're not a pure reseller, but let' your customers pay for the support it's fine. The promotion aspect might be no longer worth offering a free 30day option without account. EMSI will look at the stats of conversion rate. I would be surprised to see 30day Trialkeys for reseller soon.
  24. MACs: 50:7B:9D:42:68:F0, B6:6D:83:E0:81:FC, B6:6D:83:E0:81:FD, B4:6D:83:E0:81:FC No key for ID: TZJSkeJ4DTCXUnXpdCiXXExPiC8ea2s5LF4UOYOZ (.norvas )
  25. MACs: 50:7B:9D:42:68:F0, B6:6D:83:E0:81:FC, B6:6D:83:E0:81:FD, B4:6D:83:E0:81:FC No key for ID: TZJSkeJ4DTCXUnXpdCiXXExPiC8ea2s5LF4UOYOZ (.norvas )
  26. I managed to decode all files without any problem. Of course, I've also implemented all security recommendations for my NAS for the future. Thank you very much for your help! :))
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