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  2. It's not possible to add support for an ID to the decrypter if no one has the key for it.
  3. I've forwarded your ID and MAC addresses to the creator of STOPDecrypter so that he can archive them in case he is able to figure out your decryption key at some point in the future. All you have to do now is give us some time, and we'll do what we can for you.
  4. While most ransomwares will automatically delete themselves after they finish encrypting files, some are now leaving behind components on computers they infect that will encrypt any new files saved and will encrypt any files you manage to decrypt. It's best to check and make sure that no such components have been left behind, so I recommend following the instructions at the link below to get us logs from FRST so that one of our experts can make sure there is nothing malicious still on your computer (please attach the log files FRST saves to a reply to this topic on the forums): https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/ Note: If anything that appears suspicious is found in your logs, then your post will be moved into a new topic to facilitate better communication between you and whoever is assisting you. We'll also try to make sure that you are following the new topic so that you receive e-mail notifications when someone replies to it.
  5. Debug logs received. I'll go ahead and forward them to QA in case there's a bug report they'd like to add them to.
  6. my pc infected gusau ransomware, can someone help me? lampiran hukum online.xlsx.gusau
  7. Yesterday
  8. Thread ClosedReason: Lack of ResponsePM either Kevin, Elise, or Arthur to have this thread reopened.The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread
  9. My files have been encrypted by this ransomware. See attached note. Does anyone have or knows of a decrypter for this? If not, does anyone know whether Emsisoft is developing a decrypter? !!!CHEKYSHKA_DECRYPT_README.TXT
  10. ATTENTION! Don't worry, you can return all your files! All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key. The only method of recovering files is to purchase decrypt tool and unique key for you. This software will decrypt all your encrypted files. What guarantees you have? You can send one of your encrypted file from your PC and we decrypt it for free. But we can decrypt only 1 file for free. File must not contain valuable information. You can get and look video overview decrypt tool: https://we.tl/t-JBwR4re7bR Price of private key and decrypt software is $980. Discount 50% available if you contact us first 72 hours, that's price for you is $490. Please note that you'll never restore your data without payment. Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours. To get this software you need write on our e-mail: [email protected] Reserve e-mail address to contact us: [email protected] Our Telegram account: @datarestore Mark Data Restore Your personal ID: 119Asd3768237IhsdfkJ1gULNhQ2LQSxjDn4VT9YiYooR7tH2nl7UxFuvq
  11. The format of the encrypted file and a ransom note indicates that this is a new variant of Matrix Ransomware. I have no doubt in this case. But for the doubters, we can always use the service "ID Ransomware" and check the files. Result >>
  12. This is the result of the STOP Ransomware attack. I have been tracking the malicious work of this program since December 2017. Now on the forum a lot of victims from different variants of this Ransomware. In some cases, the files can be decrypted. You need to attach a ransom note _readme.txt to the message, or farther act by himself. @Demonslay335 (the developer of the STOPDecrypter) collects information from the victims, writes data and tries to update the STOP Decrypter. After that, victims can try to decrypt the files. A positive result and a lucky chance are not always possible. The .darus extension is added to encrypted files. This is a variant has not been added to the decryptor two days ago, but in some cases offline-keys may coincide. Download STOP Decrypter now >>> I recommend to you start decrypt with a small group of files, but first you need to make copies of these files. If STOPDecrypter won't be able to recover your files yet, it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  13. Good day, my files have been encypted with "QH24" extension. this happened around the beginning of July. I have attached a sample file and a word document left on the computer.[[email protected]].3qVkykwX-gxlMxapq.QH24 !QH24_INFO!.rtf [[email protected]].xv6ggZGG-K5FYCPoV.QH24
  14. ولدي هذه المشكلة
  15. My apologies for jumping aboard, but this happened to me too 2019-06-19 on both my computers. Later Firefox updates went OK, but today (2019-07-22) it happened again, when updating FF from 68 to 68.0.1 This time I had debug logging activated. Events were as follows: Turned on debug logging EAM updated itself (hadn't used the computer for several days) Restarted 13:03 Started Firefox but did nothing with it (home page is a local html file) 13:08 Got the update offer pop-up. Clicked “Download Update” 13:10 Restarted Firefox: it does the actual update on restarting Got the EAM BB warning . The ”Will quarantine in xx seconds” text seemed to stay at “in 6 seconds” Clicked “Wait, I think this is safe” and Firefox started 13:11 Closed Firefox and turned off EAM debugging 13:13 Restarted the computer. Computer is an old HP EliteBook 8440p running under Windows 7 Pro, 32-bit Debug logs sent as described above, referring to this post.
  16. hi , my pc was effected with darus virus i cleaned the pc but i cant able to open the files guys please help me in this can i get my data restored
  17. https://www.virustotal.com/gui/file/4b007073586ededba08b535b724703e0ac59806fae66bbfdb5a098e4d8cc5d29/detection https://www.hybrid-analysis.com/sample/4b007073586ededba08b535b724703e0ac59806fae66bbfdb5a098e4d8cc5d29
  18. This is the result of the STOP Ransomware attack. I have been tracking the malicious work of this program since December 2017. Now on the forum a lot of victims from different variants of this Ransomware. In some cases, the files can be decrypted. You need to attach a ransom note _readme.txt to the message, or farther act by himself. @Demonslay335 (the developer of the STOPDecrypter) collects information from the victims, writes data and tries to update the STOP Decrypter. After that, victims can try to decrypt the files. A positive result and a lucky chance are not always possible. The .madek extension is added to encrypted files. If this is a variant has not been added to the decryptor two days ago, but in some cases offline-keys may coincide. Download STOP Decrypter now >>> I recommend to you start decrypt with a small group of files, but first you need to make copies of these files. If STOPDecrypter won't be able to recover your files yet, it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  19. This is the result of the STOP Ransomware attack. I have been tracking the malicious work of this program since December 2017. Now on the forum a lot of victims from different variants of this Ransomware. In some cases, the files can be decrypted. You need to attach a ransom note _readme.txt to the message, or farther act by himself. @Demonslay335 (the developer of the STOPDecrypter) collects information from the victims, writes data and tries to update the STOP Decrypter. After that, victims can try to decrypt the files. A positive result and a lucky chance are not always possible. The .berosuce extension is added to encrypted files. If this is a variant has not been added to the decryptor two days ago, but in some cases offline-keys may coincide. Download STOP Decrypter now >>> I recommend to you start decrypt with a small group of files, but first you need to make copies of these files. If STOPDecrypter won't be able to recover your files yet, it can still be used to get information that may be able to help the creator of STOPDecrypter figure out your decryption key. Here's a link to instructions on how to get this information with STOPDecrypter: https://kb.gt500.org/stopdecrypter
  20. This is reported by extortionists in the reply letter. Addresses are in the note. It will be expensive.
  21. What would be the cost for the decryptor?
  22. No free decryptor for Dharma. Only extortioners have a paid decryptor.
  23. Sorry, my bad. I may have pretended the name from the extension. So what's the possible solution of this issue?
  24. Hello @Ethel You did not answer about the name. Why did you decide that this is called the Planetarium Ransomware? The format of the encrypted file and a ransom note indicates that this is a variant of Dharma Ransomware. This extension appeared in the Dharma arsenal in May 2019 with another email. I have no doubt in this case. But for the doubters, we can always use the service "ID Ransomware" and check the files. Result >>
  25. Hello, Here's the sample 2 encrypted files and the original ransom note. Kindly take a look and let me know you feedback. Regards Ethel customer support survey.xlsx.id-0A9A33E1.[[email protected]].PLUT written test question-customer support executive.doc.id-0A9A33E1.[[email protected]].PLUT RETURN FILES.txt
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