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Showing content with the highest reputation since 03/22/18 in all areas

  1. 1 point
    Hallo Kathrin, ich habe die Beta-Version mal auf meinem HP-Notebook getestet. Sie lässt sich ohne Probleme deinstallieren. Der Neustart nach der Deinstallation verläuft ohne Probleme. Bemerkenswert ist vielleicht noch, dass die Deinstallation auf meinem HP-All-in-One-PC (Pavillon) auch mit der "Normalversion" von EAM keine Probleme bereitet hatte. Nach der Deinstallation und vor dem anschließenden Neustart sieht die Regristry im HP-Notebook wie folgt aus:
  2. 1 point
    Guten Tag Galaxy, Vielen Dank! Dies sind die neuen Installer, die das Problem behoben haben sollten: http://dl.emsisoft.com/EmsisoftAntiMalwarebetaSetup32.msi http://dl.emsisoft.com/EmsisoftAntiMalwarebetaSetup64.msi Mit freundlichen Grüßen Kathrin
  3. 1 point
    The old combined 32&64 bit installer you are referring to was using InnoSetup installer technology. Unfortunately Innosetup comes with a number of limitations and security concerns so we decided to switch to the more common MSI (Microsoft Installer) platform. MSI, however, does not support combined 32 and 64 bit installers, which is why we had to separate them. The second thing to mention is that the default download (big button) will now provide a very small web installer that determines the platform and then downloads the correct 32 or 64 bit MSI installer. You can still download the combined Innosetup version ("Combined EXE") but we can't make any guarantees on how long we will be able to provide it in the future.
  4. 1 point
    Hello! Thanks to the development team-in the current version (2018.3.1.8572), all the scans work without any problems!
  5. 1 point
    One of our malware analysts took a look at the copy of CerberTear that was mentioned in the Twitter post you linked to. He said it looks easily decryptable, however the only details he gave me were that the ransomware didn't transmit decryption keys back to whoever made it, so if someone were to pay the ransom they wouldn't get a working decrypter back from the criminals who made/distributed this ransomware (if the criminals responded to the victim at all). Michael Gillespie will also have access to the copy of the ransomware mentioned in the Twitter post, so he should have no trouble figuring out the encryption method.
  6. 1 point
    FYI: I've been told that the beta update to address this issue has not yet been published for EEK, and that for now you will have to either turn off Direct Disk Access or scanning for Alternative Data Streams in order for the scans to complete without issues.
  7. 1 point
    Our developers just confirmed that this is the issue we are already aware of, and that you can try installing the latest beta version to see if that resolves it: Open Emsisoft Emergency Kit. Click on Settings below the Scan tile. On the left, under Update Settings, click on the box to the right of Update feed and select Beta from the list. Return to the Overview screen by clicking Overview in the menu at the top. Have Emsisoft Emergency Kit check for updates.
  8. 1 point
    OK, that's more than likely a bug we're already aware of in Emsisoft Anti-Malware, and since EEK was updated at the same time they have the same root cause (even if the symptoms are a bit different). Hopefully we'll have a solution available soon. Some of our developers and malware analysts use Process Hacker. It's safe, and many find it more useful than Process Explorer from Sysinternals.
  9. 1 point
    Is the scan able to complete after disabling Direct Disk Access and/or the option to scan NTFS Alternate Data Streams?
  10. 1 point
    We'll probably need a memory dump from a2emergencykit.exe. You can save one by using Process Hacker. When the Emergency Kit Scanner crashes, simply open Process Hacker and look for a2emergencykit.exe in the list (there's a search field to make it easier). If you right-click on a2emergencykit.exe and select Create dump file it will allow you to save the memory dump. Just be sure to do this before clicking anything in the dialog that tells you the Emergency Kit Scanner crashed, other wise Windows will unload a2emergencykit.exe from memory and you won't be able to find it in Process Hacker. Once saved, you can ZIP the memory dump, and send it to us. If it's too big to attach to a reply then you can use a file sharing service to send it (send me a link in a private message).
  11. 1 point
    Hello Pars, thank you for contacting Emsisoft support. I am working with Emsisoft support of Iran on this, as they contacted me about your situation, and I have already replied to them. They should be in touch with you soon. Unfortunately, GandCrab2 is not decryptable without paying the ransom. I cannot of course recommend that, but it may be your only choice.
  12. 1 point
    Hi onbox, thanks for your feedback. this issue is known and will be fixed soon.
  13. 1 point
    Sorry, I don't know. We'll need to wait for EMSI Support to comment. If it's really a bad choice for whole-disk scans maybe the GUI should prevent it from being ticked in such circumstances. If it's been speedy in the past and isn't now that does suggest either a problem in the newest version, or something that wasn't working properly in older versions has just been fixed and slowed things right down.
  14. 1 point
    Which version of EEK? Is it one you downloaded, or one you created using a new option in EAM? What OS were you running it on?
  15. 1 point
    Yes i even made a joke about Emsisoft buying it.
  16. 1 point
    Yes, that is the default. We don't recommend automatically quarantining things, as it could cause problems if there's a false positive and no one was able to review the scan results before detected items were quarantined.
  17. 1 point
    Emsisoft Emergency Kit is a free malware scanner that allows you to scan and clean infected machines. It’s fully portable, which means it doesn’t require installation and can be run directly from portable devices such as USB drives. It uses the same scanner technology as Emsisoft Anti-Malware, so we thought: Why not make a feature to build your own Emergency Kit on the fly directly from within the main product, using the already available components? You can find the brand new Emergency Kit Maker in the “Scan” menu in Emsisoft Anti-Malware. Let us know what you think in the comments below. Emsisoft Emergency Kit Maker in Emsisoft Anti-Malware The Emsisoft Emergency Kit Maker is very simple to use: Select the target platform (x86 or x64 Windows). Specify a portable device to save the files to. Hit the “Create Emergency Kit” button. Then you can use your kit to scan and clean computers of malware infections without having to download the entire package from our website. Your newly created kit includes the latest detection updates. All 2018.3 improvements in a nutshell Emsisoft Anti-Malware New: Emergency Kit Maker in “Scan” menu. Improved: Compatibility with Kaspersky, Avast, AVG and several other third-party antivirus applications. Improved: Detection and handling of malware. Improved: Handling of various malware-abusing command line tools performing malicious actions. Improved: Handling of Windows Store applications. Improved: Simplified program installation for .exe installer. Several minor tweaks and fixes. Note: This update requires a computer restart. Emsisoft Enterprise Console New: Option to hide the Emergency Kit maker via policies. Several minor tweaks and fixes. Emsisoft Emergency Kit New: Emsisoft Emergency Kit — the only fully portable dual-engine scanner available — is now available for download as a Portable Apps package. New: We’re proud to announce our partnership with PortableApps.com and integration with the PortableApps Launcher. Fixed: Occasional crash on Windows Server. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users, please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great and well-protected day! The post New in 2018.3: Create your own Emergency Kit appeared first on Emsisoft | Security Blog. View the full article
  18. 1 point
    Not the famous MemCompression again
  19. 1 point
    That may be the surprise
  20. 1 point
    Hi! Thanks for the answer! I have no problems with access to sites, as well as problems with blocking unreliable! I thought it was a general, global recommendation to turn off AppContainer in Chrome. p.s. Thanks, GT500, but of course I know how to create and edit rules.
  21. 1 point
    I would believe this has to do with AppContainer (our DNS filtering works via hooks, and AppContainer prevents hooks). If you have the option in chrome://flags for AppContainer turned on, then turn it off. There's no way that I know of to turn it off for Edge, so you'll have to wait until we can fix this issue (which will hopefully be soon).
  22. 1 point
  23. 1 point
    The only thing I would like is to know what ports are used on the remote computer for it to work through the Internet. Indeed on my local network I have no problem. It's through the Internet that it does not work. The ideal would be to create a brochure specific to the installation and setting up only Especially a procedure for setting up through the internet on remote computers is where the big problem. Ideally, provide detailed examples with port numbers so that you can understand. Understand what are the settings on the remote machine. ** For example if I install the antivirus locally no problem I find it on my interface as soon as the computer leaves my network and he goes to another place I do not see it anymore ....... Sorry for my English I do not speak a word at all I use the translator Thank you for your help because I do not find the appropriate settings
  24. 1 point
    Guten Tag, Bei Schwachstellen in einer Software ist es eigentlich immer am Besten wenn der Softwarehersteller die Schwachstelle behebt. Er ist der einzige, der Zugriff auf den Quellcode hat und diesen direkt verändern kann. Selbst der Patch von Microsoft ist ein wenig eine Krücke in diesem Sinne, da er nur den Zugriff verhindert und nicht wirklich die Schwachstelle behebt. Intel hat jedoch angekündigt innerhalb einer Woche eine Patch zu veröffentlichen und spätestens bis Ende Januar für alle zur Verfügung zu stellen. Emsisoft kann hier nicht dasselbe leiste wie Microsoft oder Intel, da wir weder den Quellcode von Windows noch für die Intelprozessoren haben. Wir werden jedoch, wie immer, unsere Verhaltensanalyse und den Dateiwächter mit allen Signaturen ausrüsten um Malware die diese Schwachstelle nutzen will zu blockieren. Besser ist es jedoch so schnell wie möglich sämtliche Sicherheitsupdates zu installieren. Ein Antivirenprogramm ist keine Alternative zu Sicherheitupdates. Mit freundlichen Grüßen Kathrin
  25. 1 point
    Guten Tag, Wie bereits von eric cartman und Optimist erwähnt ist Emsisoft Anti-Malware mit dem Update kompatibel und hat den Registryschlüssel bereits gesetzt. Windows hat mittlerweile die Auslieferung des Updates an Systemen mit AMD Prozessoren gestoppt, da es da zu Inkompatibilitäten gekommen ist. Wenn Sie das Update noch nicht erhalten haben, liegt das eventuell daran: https://www.golem.de/news/spectre-und-meltdown-microsoft-stoppt-update-auslieferung-fuer-amd-systeme-1801-132056.html Mit freundlichen Grüßen Kathrin
  26. 1 point
    EAM hat schon vor einigen Tagen den fraglichen Schlüssel in die Registry eingefügt. Das Windows-Update wird daher - jedenfalls bei Windows-Systemen mit Intelprozessoren - installiert. Für AMD-Prozessoren hat MS das entsprechende Update zurückgenommen. Weitere Informationen hier: https://blog.emsisoft.com/de/2018/01/04/cpu-sicherheitsluecke-meltdown-spectre/ Hier ein kleines Programm, das den Sicherheitsstatus des Computers hinsichtlich Meltdown und Spectre prüft: https://www.deskmodder.de/blog/2018/01/10/ashampoo-spectre-meltdown-cpu-checker-erschienen/ Bei mir wird angezeigt, dass die Meltdown-Lücke geschlossen ist, Spectre ist noch offen.
  27. 1 point
    Moin! Naja, so neu ist das nicht. Guckst du hier: https://support.emsisoft.com/topic/28985-gravierende-prozessor-sicherheitsl%C3%BCcke-kompatibilit%C3%A4t-von-eam-mit-dem-sicherheitsupdate/
  28. 1 point
    Hi Castor, vielen Dank für deinen Beitrag. Warum war Adam der glücklichste Mensch der Welt? Ich würde meinen das ist durchaus Ansichtssache
  29. 1 point
    Also wenn das kein guter Service ist, dann weis ich auch nicht mehr. Das macht keiner so unkompliziert wie das hier praktiziert wird, Top Daumen hoch . Allerdings muss ich fairerweise gestehen, dass das Symantec vor 12 Jahren bei meiner Lizenz auch mal gemacht hat. Da war plötzlich die Restlaufzeit von 90 Tagen plötzlich verschwunden, habe dann eine neue Jahreslizenz bekommen. MfG
  30. 1 point
    Hallo und vielen Dank für die Anfrage bei uns im Support-Forum. Bitte vielmals um entschuldigung, bei einem Upgrade zu Emsisoft Internet Security wurde scheinbar die Rabattstufe nicht richtig auf den neuen Lizenzschlüssel übertragen. Ich habe das nun für Sie nachgeholt und eine Verlängerung mit angemessenen Kunden- und Mengen-Rabatt ist nun über unsere Verlängerungsseite möglich: http://www.emsisoft.de/de/order/renew/ Da das Lizenzende schon sehr bald eingetreten wäre habe ich die Lizenz ein wenig verlängert so dass genügend Zeit für eine Verlängerung übrig bleibt. Vielen Dank dass Sie unsere Softwarelösungen verwenden. Sollten noch weitere Fragen bestehen, so stehe ich gerne dafür zur Verfügung.