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  1. 7 points
    Official word is, "yes". We will give free license extensions to anyone who upgraded to Windows 10 and was unable to use the firewall. Once the issue has been resolved, please either submit a support ticket in our helpdesk system, or send a Private Message on the forums to me (English Support) or Thomas Ott (English/German Sales). Be sure to mention that you would like to have your license extended due to the Windows 10 issues and include in your message any license keys that were in use on a computer with Windows 10. Feel free to link to this forum post if you would like to.
  2. 6 points
    As announced earlier, we are changing our firewall strategy and will soon merge Emsisoft Internet Security with Emsisoft Anti-Malware, effective as of our next release in October. Instead of developing our own firewall module, we’re going to rely on the built-in Windows Firewall core that has proven to be powerful and reliable. Its only weak point is the fact that anyone can freely change the firewall configuration. In other words, if malware manages to run on the PC with sufficient administrator permissions, it’s able to allow itself to get through the firewall. To resolve this vulnerability, we’ve developed a new Firewall Fortification feature for Emsisoft Anti-Malware’s Behavior Blocker as part of our 2017.8 release. Firewall Fortification detects and intercepts malicious actions from non-trustworthy programs in real time before they can cause any damage. Behavior Blocker alert: Firewall manipulation All 2017.8 improvements in a nutshell Emsisoft Anti-Malware New: Firewall Fortification feature that blocks illegitimate manipulations of Windows Firewall rules. Improved: Forensics logging. Fixed: Rare program freezes on opening the forensics log, confirming of surf protection notifications and during malware detection. Fixed: Computer restart instead of computer shutdown executed, when set for a silent scan. Several minor tweaks and fixes. Emsisoft Enterprise Console Improved certificate handling to avoid connectivity issues. Several minor user interface improvements. Several minor tweaks and fixes. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great, well-protected day! View the full article
  3. 4 points
    Guten Tag, Wir haben mittlerweile mehrfach etabliert, dass Emsisoft nicht das Programm Ihrer Wahl ist. Sie haben sich bereits anderweitig ein Antivirus gesucht, dass auch noch dreißig weitere Funktionalitäten mitabdeckt. Fakt ist jedoch, dass viele Leute eben auch ein Antivirenprogramm suchen, dass nicht noch fünfzig Extras mitbringt, die man nicht will oder nicht braucht. Für diese Leute gibt es eben Emsisoft Anti-Malware und die meisten unserer Kunden sind mit der Tatsache, dass es eben 'nur' ein Rundumschutz für den Rechner ist und nicht mehr, zufrieden. Für all die angesprochenen Features - Passwortgenerator, Kinderschutz, etc - gibt es bereits gute Programme, die man sich bei Bedarf installieren kann. Viele Leute haben aber entweder keine Kinder oder wollen diesen den Zugang nicht beschränken, warum sollten wir diesen Leuten einen Kinderschutz mitinstallieren. Einige haben eben auch nicht RAM oder CPU im Überfluß, für diese Leute ist es noch ärgerlichr wenn das RAM durch ein AV belegt ist, dass aufgrund von ungenutzten Features die Ressourcen auffrisst. Fazit: Es gibt viele Antivirenprogramme, die die eierlegende Vollmilchsau sein wollen und versuchen alle Programme in einem zu vereinen. Es gibt User, die diesen Ansatz nicht mögen und nur ein Antivirenprogramm wollen. Nicht mehr. Für diese Leute gibt es, zum Beispiel Emsisoft Anti-Malware. Sie gehören nicht zu dieser Gruppe und das ist ok. Mit freundlichen Grüßen Kathrin
  4. 4 points
    Which for everything related to our core technologies (engine, behavior blocker, cleaning engine) would be me. Hi, nice to meet you! Next time someone looks strange at me for talking to myself I can now point them to this post and tell them you asked me to talk to me . Your argument is that we chose Bitdefender because it is "the best". Both Kaspersky as well as Avira consistently score higher in pure on-demand tests than Bitdefender does. If you consider PUP detection ESET is a superior contender as well. We considered all of them at one point or another but they were discarded for various reasons. The article is based on the submission we got through the "Submit information about detected Malware" option in all our products, which reports back meta data (infection names, number of infected objects) about all infections found by our products.
  5. 4 points
    Actually, there is a system behind it: My workstation computers are named after noble gases, like Krypton or Helium. Computers that I only use temporarily or belong to guests are named after transition metals like Titanium. Non-computer devices like smartphones are named after non-metals like Oxygen. All systems and VMs that are used for malware testing are named after radioactive elements like Uranium. Needless to say my WLAN and local workgroup is called "Periodic Table". And yes, I spent a significant amount of time coming up with that system and I am proud of it .
  6. 3 points
    It means that the tests done by AV-C and AV-T have a clear image of how they think AV software should work. The problem arises when your product doesn't fit the mould. Then you get penalized for not doing what everyone else does, even though what everyone else does may not be in the best interest of the user, to begin with. Best example: Snooping around in your encrypted connections, which literally every AV vendor screwed up at least once in the past and probably will continue to happen, exposing users to potentially greater risks than most malware does. For starters, the test sets aren't nearly as representative anymore. When we participated in AV-T and AV-C both tested with less than 200 samples a month on average. 200 samples out of literally tens of millions. The exact selection isn't clear and not representative of what users deal with either. None of them tests with PUPs for example, even though a simple look at any tech support community will tell you, that it is probably by far the biggest problem users are dealing with. So no, neither of those test scores represents real-life performance and it becomes blatantly obvious when you go to places like Bleeping Computer, GeeksToGo, Trojaner Board, Malekal, and all those other communities where people infected by malware show up for help and look at what products these victims used at the time they became infected. Then you will notice that a lot of these products with perfect scores don't look nearly as perfect in real-life conditions. The reason for this discrepancy is quite simple: Most AV vendors will specifically optimise their products for these tests. The most severe cases are where vendors end up outright cheating and detecting the test environments which then results in a change of behaviour of the product (think Dieselgate, but with anti-virus). But there are many ways you can game these tests. For example: you can try to figure out the threat intel feeds the companies use, then just buy those same threat intel feeds so you have all samples in advance you can track their licenses and supply different signatures to them or use your cloud to treat those test systems differently some particularly shady organisations literally also sell you their sample and malicious URL feed, so you can just outright buy the samples and URLs your product will get tested on later What you end up with as a result is a product that is optimised really really well for the exact scenario they are being tested under using the exact type of URLs and samples these testers use, but that is utterly useless when it comes to anything else. We just really don't want to create this type of product. So when we were asked whether we wanted to continue to participate this year, we discussed the matter internally, looked at what we get out of these tests (meaning: whether these tests have a discernable impact on our revenue) and decided that they are simply not worth it and that the tens of thousands of Euros we spent on them every year would be better spent on extending our team and building new ways of keeping our customers safe.
  7. 3 points
    Please note that Emsisoft Anti-Malware for Windows XP hasn't been updated (as in program updates) in over 2 years, and we never intended on continuing long-term database update support for it. In fact, we discontinued our own database updates for it over a year and a half ago, and those still running Emsisoft Anti-Malware on Windows XP have only been receiving BitDefender database updates. We've decided that it is time to stop redistributing those BitDefender updates for Windows XP, as all they are doing is giving those on Windows XP a false sense of security. In addition, it is extremely dangerous to continue using Windows XP. It has (for several years now) had well-known and major security vulnerabilities that Microsoft will never fix. These vulnerabilities make it trivial to infect a Windows XP system, and there is no security software in the world that is capable of preventing it. We can not, in good conscience, continue to provide any support for this version of Windows, as we announced on December 31st, 2015: https://blog.emsisoft.com/2015/12/02/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/ We highly recommend that you upgrade to a newer Operating System that is still supported. It doesn't matter if that's a newer version of Windows, or something free like Linux or BSD, as long as you'll be receiving security updates from whoever makes it. New vulnerabilities are discovered almost every day for every major Operating System (Windows, Linux, BSD, MacOS, Android, etc) so it is absolutely critical that you are able to receive security updates from whoever made the Operating System to help keep you and your data safe.
  8. 3 points
    Wenn alle Features eingebaut würden, die Galaxy wünscht, dann würde ich EAM sofort deinstallieren. Ich mag das Programm so wie es ist und hoffe, das bleibt auch so.
  9. 3 points
    Is this working OK now for everyone else? If it is, then there's no need for any more logs. All we needed was a traceroute to send to our CDN provider to help in identifying the server that was having the issue, and I managed to get one of those the other day.
  10. 3 points
    @achtsam Es wird eher langsam Zeit, dass Du deinen privaten Kreuzzug einstellst. Das nimmt ja wirklich paranoide Züge an.
  11. 3 points
    Hello, a2guard.exe is the visible protection process (to put it simple, the Emsisoft icon you see in the system tray). However actual protection drivers start a lot earlier. For example epp.sys (the Emsisoft Protection Platform driver) starts very early in the Windows boot process in order to ensure a protected system even when no user is logged in yet and no other programs have been started.
  12. 3 points
    Today, we've received information that our Dutch team member Rob R. passed away yesterday afternoon, after suffering from an unexpected heart attack last Wednesday. Rob was our lead software tester and we always admired him for his special eye to track down the most tricky bugs. He joined our team more than five years ago by voluntarily sending over a brand new and complete Dutch translation of our software. Shortly after he initiated our efforts in offering physical delivery of our software on CD boxes and USB sticks. He also demonstrated a great interest in testing security software which recently led him to becoming our lead tester for Emsisoft Anti-Malware and Emsisoft Internet Security. Rob will truly live on in our memories as a valued team member and friend.
  13. 3 points
    Hardik587 You are indeed becoming most wearisome. There is an old expression among diehard Texans. "No matter how much you kick a dead horse it won't get up" This is exactly what you are doing.
  14. 3 points
    Hello, please send me your license key via PM (personal message). I will add some days to your key as a sign of goodwill.
  15. 2 points
    Hallo Moreau, vielen Dank für Ihre positive Rückmeldung. Immer wieder gerne und vielen Dank für die freundliche Kommunikation. Ich wünsche Ihnen einen guten Start in die (noch fast) neue Woche!
  16. 2 points
    Hello RodPaulo! Over the last three months, we gradually rolled out new infrastructure for our behavior blocker as part of the monthly feature updates. We decided to introduce this new tech gradually as to avoid headaches when switching everything at once. In addition, just the infrastructure on its own had major benefits like fixing several long-standing compatibility issues with products like Kaspersky, Avast, AVG and some other products, that rendered systems unusable as no process could be started on systems running both EAM and their product in real-time. The rollout itself was pretty smooth and we didn't see anything unusual in our telemetry or continuous daily testing either. However, it turned out that there was a rare race condition with certain malware obfuscators that caused some 32-bit processes to not be monitored correctly on Windows 10 64-bit systems. AV-C did report the issue to us as part of their normal report at the end of March and we fixed and released it as an update during the 2018.3 lifecycle very shortly after, but by then we already had racked up a couple of misses in the April test period as well. You may also be interested in the AV-C business test series factsheet they just published, available here: https://www.av-comparatives.org/wp-content/uploads/2018/05/avc_biz_2018_03_factsheet_en.pdf
  17. 2 points
    You can see this on several programs. Service and drivers are up, but GUI hasn't caught up. It's not a problem.
  18. 2 points
    Emsisoft Anti-Malware is compatible with the Windows update. We also just published an update that sets the compatibility flag for all users of the beta, stable and delayed update feed. Keep in mind, that Microsoft uses the same flag for all anti-virus vendors. That means if you are using multiple anti-viruses or anti-malware applications, you are risking one of those products, like Emsisoft Anti-Malware, flagging the system as compatible, even though one of your other products is not compatible. There is, unfortunately, nothing we can do to prevent this as Microsoft does not account for the scenario of multiple security products being installed on the same system. This is the perfect example why we are recommending against using multiple security products in parallel. For further information, feel free to stop by our blog.
  19. 2 points
    Thanks Umbra. I've also done step 2, and I suspect your right that is good enough.
  20. 2 points
    Wenn man seriöse Seiten aufruft, Programme nur aus verlässlichen Quellen verwendet und installiert und auch mal liest was da bei einer Installation alles so steht und an Haken gesetzt ist, dass Gehirn einschaltet und auch nicht immer alle Links in E-Mail anklickt, dann ist man EAM bestens gerüstete! Denn die Router Firewall sollte ihren Dienst auch ausreichend verrichten. Ich verwende seit 2006 keine Firewall mehr, wie z.B. Zonealarm und habe seit dem auch nicht mehr Probleme, im Gegenteil, dass System läuft wesentlich flüssiger! Im großen und ganzen muss man feststellen, dass Emsisoft seine Hausaufgaben sehr gut erledigt, auf Kunden Beanstandungen Zeitnah reagiert und vor allem im direkten Kontakt zum Kunden steht! Dass kenne ich von keinem anderen Hersteller und ich habe schon viele AV-Programme getestet! Von daher sollte man sich ernsthaft überlegen, ob man Emsi verlassen sollte.
  21. 2 points
    Local is your machine, "this end" of a conversation. Remote is whatever machine's at the other end.
  22. 2 points
    I think you have made your point of view crystal clear for everyone, iwarren. Do we really nede more posts?
  23. 2 points
    Ah, I see everyone already saw the stable build. You're welcome.
  24. 2 points
    Hello, When it comes to surfing: keep it simple, a browser is only as safe as it's user. I'd advice against using any browser "security" that intercepts https traffic, for an explanation see here: http://blog.emsisoft.com/2017/02/09/https-interception-what-emsisoft-customers-need-to-know/ Choose the browser that suits you best en practice safe surfing (use an adblocker, use a password manager as alternative to using easy to guess or identical passwords), don't visit shady sites and if you're not sure about a site, scan the URL on http://www.virustotal.com Personally I use Google Chrome with uBlock origin, Lastpass, and a few small add-ons that help facilitate certain routine tasks. never had any browser-related security issues.
  25. 2 points
    For reinstallation media, always use the Media Creation tool to ensure as much updates as possible are included (this is generally a good idea because it also reduces the amount of updates you'll have to install after installation): https://www.microsoft.com/en-gb/software-download/windows10 As for the rest, the vulnerability is/was in the SMB (server message block) protocol, which is not something an average home user requires, if you are concerned you can just reinstall Windows without network connection, go to Programs and Features > Turn Windows Features On and Off and in the populated list locate SMB1, uninstall this before continuing.
  26. 2 points
    The secure connection (HTTPS vs HTTP) has nothing to do with whether or not the website is secure. It has to do with whether or not your connection to the website is secure, which is intended to prevent snooping on communication between you and the server more than it is anything else. Man-in-the-middle attacks can still expose the contents of secure connections, but if a website is configured correctly then it is extremely difficult to do that. A hacker can compromise a website and replace legitimate downloads with infected copies, and this has happened before (ClassicShell and AmmyAdmin are a couple of examples). With popular software (7-Zip for instance) there shouldn't be a BB alert, since it would be trusted by our Anti-Malware Network. With less popular software, it does become more problematic, however a user can search for the SHA-1 hash provided in the alert and try to find information about the file in question.
  27. 2 points
    Hi LandLord323, Unfortunately, we can't decrypt your files for free. I suggest either making sure you change the RDP password to be more secure or disabling it if you do not use it as that is how they get access. Regards, Sarah
  28. 2 points
    Fabian who works on the decrypters has been ill recently, but we are looking into this. Please be patient. Regards, Sarah
  29. 2 points
    Hi Deco, You can get the beta version of our software by switching to "Beta" feedback in Settings > Update settings, you can choose it from the dropdown menu. You can switch back to the "Stable" version at any time. We give a free license to the testers that participate actively in reporting any bugs or feedback. Orlando
  30. 2 points
    Hi CBMan, Thank you for your suggestion. As the idea seems fair to me, I added your suggestion in our tracker. Will be discussed soon and then we will decide if discard or work on it. Thanks again, Orlando
  31. 2 points
    Thanks, works great, thanks for all the feedback in this thread and for getting it sorted.
  32. 2 points
    Actually, as I am reading some information I was sent about the changes to Game Mode, we no longer check for fullscreen applications periodically, so there should no longer be GPU spikes regardless of the state of the above option. We now check if it is appropriate to display notifications in a completely different way, which shouldn't have any bearing on GPU activity or clock speed. There's also an option in the settings for Notifications to toggle displaying notifications when in Game Mode.
  33. 2 points
    We have made a workaround for the above mentioned incompatibility. If you are experiencing the above behavior, please try the following build (no need to uninstall first). HitmanPro.Alert 3.1.7 Build 357 PreRelease Changelog Fixed incompatibility with Emsisoft Internet Security 11.0.0.6131Download http://test.hitmanpro.com/hmpalert3b357.exe Please let me know if this update fixes the incompatibility.
  34. 2 points
    just click the 'more reply options' button and attach any file to your post.
  35. 2 points
    Hallo Thomas, vielen Dank für die ganzen Informationen, ich bin begeistert von der Reaktion des Supportteams hier im Forum, bei Avast hat es Tage gedauert und die ganzen Moderatoren haben sich schon nicht mehr ins Forum getraut grade bei dem Thema Win 10 Update erst 6 Monate nach Veröffentlichung von Win 10 ..... und das für zahlende Kunde... der Witz daran die Consumer Version ist von Anfang an win 10 kompatibel ... Egal das Thema ist Geschichte aber es ärgert mich immer noch ;-) Es freut mich auch schon direkt ein Key im Postfach zu haben ich mach mich an die Arbeit zu testen, der Großteil aller Fragen ist schon von dir beantwortet worden eine Wichtige wär für mich noch das Thema Rückmeldung der Updates und Notebooks extern. 6) Wie bekommen Notebook Clients Updates die nur selten im Netzwerk sind vielleicht 2-10 mal im Jahr ? Wie kommen die Informationen von den Clients zurück in die Console wird eine VPN Verbindung benötigt ? Gibt es dazu ein Best practice? Ich hoffe ihr geht immer mehr in die Richtung Business Lösung mit einer sehr guten Console und guten Support könnt ihr da ganz viele Kunden generieren mache da gerne Werbung für wenn ich mit eurem Produkt zufrieden bin. Fangt bitte nur nicht an die alle anderen AV Hersteller alles in die Cloud zu packen das sehe ich bei dem Thema AV sehr kritisch wenn dann jmd. mal an den Account kommt. Klar ne art proxy für Rückmeldung andere Clients ist ja ok aber die komplette Kontrolle der Console sollte immer im geschützten Netzwerk bleiben! Irgendwie freu mich mich jetzt aufs testen Gruß Zwergenmeister
  36. 2 points
    I would only recommend one Sandboxing program, Sandboxie. I have used it for years, and it works fine with Emsisoft products. When you install it, Sandboxie will detect the presence of Emsisoft products and ask you if you want to enable compatibility settings. You would want to do this. Any questions, feel free to ask. Pete
  37. 2 points
    You can go ahead and have EEK safely delete: Value: HKEY_USERS\S-1-5-21-3104866962-3908348715-1408370962-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR detected: Setting.DisableTaskMgr (A) Value: HKEY_USERS\S-1-5-21-3104866962-3908348715-1408370962-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS detected: Setting.DisableRegistryTools (A)Everything else looks good.Unless you are having problems, it is time to do the final steps. Now to remove most of the tools that we have used in fixing your machine: Download Delfix from here and save it to your desktop. Ensure Remove disinfection tools is checked.Also place a checkmark next to:Create registry backupPurge system restoreClick the Run button.When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.Empty the Recycle Bin Download to your Desktop: - CCleaner Portable UnZip CCleaner Portable to a folder on your Desktop named CCleanerRun CCleanerOpen the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit) Click "Options" and choose "Advanced" Uncheck "Only delete files in Windows Temp folders older than 24 hours" Then go back to "Cleaner" and click the "RunCleaner" button. Exit CCleaner. Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Run Windows Update and update your Windows Operating System. Install and run the , this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. Articles to read: How to Protect Your Computer From Malware How to keep you and your Windows PC happy Web , email, chat, password and kids safety 10 Sources of Malware Infections That should take care of everything. Safe Surfing!
  38. 2 points
    Upgrade from EIS 10.0.0.5735 to EIS 11.0.0.5847 (Beta) I currently have for the 'Advanced Firewall Settings' to "Ask" to allow incoming/outgoing firewall rules. (all 4 options are set to Ask) Application Rules did not Update after Upgrade ----------------------------------------------------------- After the upgrade/restart i deleted the custom rules to allow ports 80/443 and yet it still allowed the connection even after restarting firefox and did not prompt me to allow it again either. So I went to Settings -> "Factory Defaults" this seemed to do the trick, and this time asked me to allow the port connections 80 / 443. Real-Time Firewall Blocking ------------------------------------ At first I allowed port 80 / 443, and then tried adding a BLOCK TCP/UDP 0-65535 (below to the first rule) i could still browse successfully (where before in v10, 0-65535 was over-riding everything) However then i removed the rules, then tried this time to "block" the connections, except it was still allowing the connection, even though 80 / 443 were blocked. It wasn't until I restarted firefox that the blocking rule took effect. so it appears real-time firewall blocking of the application is not quite working. Real-time Application Blocking (or Suggestion) ------------------------------------------------------------------- Another issue ,prevalent in v10 also, is when you block an application in Application Rules or Behaviour Blocker, it does not close the application once blocked, it just prevents it from running the next time. Where in v9 i remember it used to close the application immediately once blocked. Automatic Custom Montioring (Suggestion) ------------------------------------------------------------------- Even though I have automatic firewall settings set to "Ask" about trustworthy applications, the behaviour blocker still sets everything to "All Allowed", so each time I do say.. a Factory Reset or new install, I have to reset each application to "Custom Monitoring" if I want to be confronted with potential behavioural threats. The behavioural blocking is the pride and joy of EIS, so I think it should be an option in "Advanced Firewall Settings" to set "All Allowed" to "Custom Monitoring" by default. Which will warn you about code injection and such. Automatic Behavior Blocking Template(Suggestion) ----------------------------------------------------- Also think you should be able to create something like a Template that applies to all applications by default, for example.. "Block Backdoor Related Activity" "Block Spyware Related Activity" could be set by default, based on your template you created. More Detailed Information About Intrusions (Suggestion) ---------------------------------------------------------------------------------- I mentioned in the previous suggestion about behavioural blocking, and how it warns you about code injection and potential intrusions. These errors can come from system applications, for example... when changing personalize settings, a message appears saying Explorer.exe wants to change something, or when Firefox tries to run a program from the downloads menu, it will say something along the lines that Firefox is acting like a trojan or something to that nature. These are scenarios where it was likely a false detection, but was warning of a potential problem, which is great! However, there are also scenarios where Explorer.exe or Firefox.exe may be doing something it shouldn't, and yet the options are to Allow something potentially bad, or Block, which closes the application, not really knowing what you just blocked. So what i'd really love to see.... is the offending command, i believe v9 had it right... when it popped up the behaviour, it gave you much more verbose input, like Explorer.exe -> Shell32.dll -> hotdog.dll -> somethingweird.exe then i could tell the difference between, a simple desktop entry being modified, or of an actual threat that needs to be dealt with. So would really really love to see an option in "Advanced rule settings" for [ X ] verbose behaviour messages Application Rules & Behavior Rules Merging (Suggestion) ---------------------------------------------------------------------- I think v9 also had it right in this case.... all of the application rules were all in one neat tidy window, maybe i'm a little daft, but i don't quite understand why these two are seperated, and why some applications will show up in Behavior Blocker and not in Application Rules, and if i want one in the other, i have to create the rule myself. Then tediously set everything to Custom Monitored, to get it to monitor its behavior. Theming (Suggestion) ---------------------------- I know i've said this before, but i'll say it again... i'd love to have an option to theme/skin the EIS application, maybe to something with more neutral colors. Insights ---------- If everything gets automatically allowed, then its only passively protecting the system for the sake of letting Windows run smoothly, The goal here is easy to use security, i think its important not to let security take a back seat for the sake of making it easy to use. In the Blog you make mention that everything should be kind of behind the scenes without much intervention and fiddling around with settings, however I think a lot of people don't really mind the extra popups as long as they know their system is actually being protected. Special Thanks -------------------- I'd like to thank the emsisoft team for their dedication and hard work on this amazing application. I hope everything i've said has not been discouraging but has inspired you to keep working to make this program even better. Keep up the good work, and please tell Santa about everything on my wish list.
  39. 2 points
    Dear nine9s, Thank you for contacting our support. If you change hardware when your license key is still active our system will make no troubles if you simply install Emsisoft Anti-Malware on the new computer and activate it with your existing license key. If the old system should still be in use at this point you would need to remove Emsisoft Anti-Malware from the old computer before you use your existing license key to unlock the full version on the new system, otherwise no additional actions would be necessary. Thank you for using our software solutions! Should you have any further questions, please just let us know.
  40. 2 points
  41. 2 points
    A summary of the improvements in version 11 can be found in our blog as usual: http://blog.emsisoft.com/2015/10/24/a-sneak-peek-on-emsisofts-version-11-series/ Keep in mind that it is currently only available via the Beta updates option.
  42. 2 points
    I appreciate the honesty but I hope you understand that a bug like this needs to be fixed on top priority. It prevents the download of critical updates unless the Firewall is deactivated but deactivating the firewall can make the system vulnerable. I mean an issue as critical as this should be treated as soon as possible.
  43. 2 points
    Similar issue here. I had strayed and had been using a trial of another product. Reinstalled the latest EMIS very early this AM - 3AM EST. Tonight I have been unable to download the 1 new Important Windows Update for 8.1. Have tried several times. Can see that there is zero incoming traffic. Finally get an error that Windows Update failed. I suppose it is possible that the issue is on the Microsoft side.
  44. 2 points
    I don't have any insight in the test-methodology apart from what the article states, but a few observations make me doubt the relevancy of this test: The test compares a number of different products: antirootkit scanners and anti-malware scanners. This makes no sense to me. TDSSkiller is an excellent Antirootkit scanner in my opinion, but it is a limited tool, you cannot compare this with a anti-malware scanner like EEK or MBAM because its simply a different product. The tested malware is for the most part very, very old and not seen in the wild anymore, even though the article states 2015 and "in the wild" in the title. To give a few examples: Alureon/TDL3/4 hasn't been around "in the wild" for at least 3 years (and thats estimating it very loosely) The article listed is from 2010 (!) http://contagiodump.blogspot.gr/2011/02/tdss-tdl-4-alureon-32-bit-and-64-bit.html?m=1 The same goes for ZeroAccess/Max++. The latest usermode version of that rootkit was active in 2013 and after the botnet was taken down for a large part, there has been no re-emergence of this malware. However, its kernelmode version was quite a bit older, this was last seen in 2011. Sure, its interesting to see how products perform against such rootkits, but how useful is it? Those rootkits were "retired" for a very good reason, they can no longer infected today's OS versions. Finally, I'm not one to make accusations, but I don't like "sponsored by..." tests. I'm fully willing to believe that Zemana was indeed the best product to remove all these infections, but I just think its not the best strategy for any testing lab to let a sponsor also participate in the tests, just to avoid any possible doubt as to the objectiveness of the test results.
  45. 2 points
    Dies ist die Kernaussage des m.M.n exzellenten Artikels auf der offiz. HP: http://blog.emsisoft.com/de/2015/06/26/antivirensoftware-schutz-fuer-ihre-dateien-aber-auf-kosten-ihrer-privatsphaere/ Ich finde, dieser wichtige Aspekt wird viel zu wenig gewürdigt, sei es in den Tests der ganzen Testinstitute, die meist nur nach Erkennung, Beseitigung und Performance unterteilen oder in den ganzen "Fach"zeitschriften wie computerbild oder chip, etc. Aber auch bei den Usern: Wenn ich mir anschaue, dass auf dem beliebtesten Donwload-Portal Deutschlands Avira über 400.000 Mal diesen Monat heruntergeladen wurde, dann muss man sich fragen, ob es den meisten Usern nicht schlichtweg egal ist, was mit Ihren Daten passiert oder sie wissen es erst gar nicht: Motto, Hauptsache, es ist umsonst. Erschwerend dazu kommt der Herdentrieb: Soviele User können sich ja gar nicht irren. Umsonst soll ja heute sowieso alles am besten sein; wer bezahlt die Malware-Analysten, die Developer, die an den Erkennungsroutinen und am Selbstschutz des Programms arbeiten, die normale Verwaltung und die angebundene Hardware/Server u.v.m? Das alles wird ausgeblendet. Wirklich umsonst ist heute fast nichts mehr, sei es Avast (in o.a. Artikel ja erwähnt), AVG (Toolbar) oder Avira - lange Jahre Ask-Toolbar in Verwendung, heute angeblich eine eigenständig entwickelte ("Hust"!). Hier bezahlt man m.M.n indirekt mit den persönlichen Daten. Ich finde, jede Software ist heute immer Vertrauenssache, das trifft vor allem auf AV Programme zu. In dem Kontext finde ich Emsisoft und seine Datenschutzpolitik klasse , neben der sehr guten Erkennung war das für mich das Hauptkriterium bei der Kaufentscheidung! Weiter so Emsisoft!
  46. 2 points
    The Shariff solution looks very elegant and I'm watching the project for quite some time. They released a new version a few months ago https://github.com/heiseonline/shariff It doesn't 100% meet our requirements but we may adapt some things from it and replace our current social media buttons. It's already in the works.
  47. 2 points
    Hi Legend, You bring up a good question, but unfortunately there isn't one answer here. That is because a lot of definitions are being used for the same term. See for example also Fabian's explanation here. For Emsisoft you can just say its about the same thing, just a different term. Behavior blocking or IDS both can have user interaction, its the fact that the program is able to recognize a certain intrusion or behavior that counts, after that its the user or program settings that decide what is actually done with it. The issue is, IDS implies already something malicious is going on. That is sometimes misleading, because not each alert is generated by malware. Behavior blocking covers it better IMO, because it suggests it is behavior that causes an alert, which doesn't necessarily mean this behavior is also malicious (and here community based input plays a role, in Emsisoft products you usually will see that plain malware will be auto-blocked by community input (90% of the users blocked it, so EAM will block it) while questionable or even legitimate programs will respectively prompt for action or be automatically allowed. That system isn't 100% fail safe, but will help quite a bit reducing alerts. Advanced heuristics is really a very general term as well. In most cases (as explained also in the post I linked you to above) it implies some sort of emulation is going on. That sounds quite good, but malware can also protect itself against this type o emulation (and refuse to be executed when it detects emulation for example). Yes, EAM does not use emulation. Again, this is really a generalization, each security program may have their own definitions of these terms and/or use this in their own way. EAM's behavior blocker works quite well as you can also see by observing for example AVC's real world protection tests. In EAM9 some additional functionality has been added (static is nice, but that doesn't mean we're not continuously working to find new ways to block malware as early as possible ). I hope this answers your questions (and didn't cause more confusion).
  48. 2 points
    Hi und Herzlich Willkommen beim Emsisoft Support Forum! Systemscan mit FRST Bitte lade dir die passende Version von Farbar's Recovery Scan Tool auf deinen Desktop: FRST 32-Bit | FRST 64-Bit (Wenn du nicht sicher bist: Start > Computer (Rechtsklick) > Eigenschaften) Starte jetzt FRST. Ändere ungefragt keine der Checkboxen und klicke auf Scan. Die Logdateien werden nun erstellt und befinden sich danach auf deinem Desktop. Bitte beide Logfiles in der nächsten Antwort anhängen.
  49. 2 points
    Hi und Herzlich Willkommen beim Emsisoft Support Forum! Systemscan mit FRST Bitte lade dir die passende Version von Farbar's Recovery Scan Tool auf deinen Desktop: FRST 32-Bit | FRST 64-Bit (Wenn du nicht sicher bist: Start > Computer (Rechtsklick) > Eigenschaften) Starte jetzt FRST. Ändere ungefragt keine der Checkboxen und klicke auf Scan. Die Logdateien werden nun erstellt und befinden sich danach auf deinem Desktop. Bitte beide Logfiles in der nächsten Anwort anhängen.
  50. 2 points
    Hello, please take a look in the Registryeditor for the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt and remove it. If you have any more questions or problems, just let me know.
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