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  1. 7 points
    Official word is, "yes". We will give free license extensions to anyone who upgraded to Windows 10 and was unable to use the firewall. Once the issue has been resolved, please either submit a support ticket in our helpdesk system, or send a Private Message on the forums to me (English Support) or Thomas Ott (English/German Sales). Be sure to mention that you would like to have your license extended due to the Windows 10 issues and include in your message any license keys that were in use on a computer with Windows 10. Feel free to link to this forum post if you would like to.
  2. 6 points
    As announced earlier, we are changing our firewall strategy and will soon merge Emsisoft Internet Security with Emsisoft Anti-Malware, effective as of our next release in October. Instead of developing our own firewall module, we’re going to rely on the built-in Windows Firewall core that has proven to be powerful and reliable. Its only weak point is the fact that anyone can freely change the firewall configuration. In other words, if malware manages to run on the PC with sufficient administrator permissions, it’s able to allow itself to get through the firewall. To resolve this vulnerability, we’ve developed a new Firewall Fortification feature for Emsisoft Anti-Malware’s Behavior Blocker as part of our 2017.8 release. Firewall Fortification detects and intercepts malicious actions from non-trustworthy programs in real time before they can cause any damage. Behavior Blocker alert: Firewall manipulation All 2017.8 improvements in a nutshell Emsisoft Anti-Malware New: Firewall Fortification feature that blocks illegitimate manipulations of Windows Firewall rules. Improved: Forensics logging. Fixed: Rare program freezes on opening the forensics log, confirming of surf protection notifications and during malware detection. Fixed: Computer restart instead of computer shutdown executed, when set for a silent scan. Several minor tweaks and fixes. Emsisoft Enterprise Console Improved certificate handling to avoid connectivity issues. Several minor user interface improvements. Several minor tweaks and fixes. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great, well-protected day! View the full article
  3. 4 points
    Guten Tag, Wir haben mittlerweile mehrfach etabliert, dass Emsisoft nicht das Programm Ihrer Wahl ist. Sie haben sich bereits anderweitig ein Antivirus gesucht, dass auch noch dreißig weitere Funktionalitäten mitabdeckt. Fakt ist jedoch, dass viele Leute eben auch ein Antivirenprogramm suchen, dass nicht noch fünfzig Extras mitbringt, die man nicht will oder nicht braucht. Für diese Leute gibt es eben Emsisoft Anti-Malware und die meisten unserer Kunden sind mit der Tatsache, dass es eben 'nur' ein Rundumschutz für den Rechner ist und nicht mehr, zufrieden. Für all die angesprochenen Features - Passwortgenerator, Kinderschutz, etc - gibt es bereits gute Programme, die man sich bei Bedarf installieren kann. Viele Leute haben aber entweder keine Kinder oder wollen diesen den Zugang nicht beschränken, warum sollten wir diesen Leuten einen Kinderschutz mitinstallieren. Einige haben eben auch nicht RAM oder CPU im Überfluß, für diese Leute ist es noch ärgerlichr wenn das RAM durch ein AV belegt ist, dass aufgrund von ungenutzten Features die Ressourcen auffrisst. Fazit: Es gibt viele Antivirenprogramme, die die eierlegende Vollmilchsau sein wollen und versuchen alle Programme in einem zu vereinen. Es gibt User, die diesen Ansatz nicht mögen und nur ein Antivirenprogramm wollen. Nicht mehr. Für diese Leute gibt es, zum Beispiel Emsisoft Anti-Malware. Sie gehören nicht zu dieser Gruppe und das ist ok. Mit freundlichen Grüßen Kathrin
  4. 4 points
    Which for everything related to our core technologies (engine, behavior blocker, cleaning engine) would be me. Hi, nice to meet you! Next time someone looks strange at me for talking to myself I can now point them to this post and tell them you asked me to talk to me . Your argument is that we chose Bitdefender because it is "the best". Both Kaspersky as well as Avira consistently score higher in pure on-demand tests than Bitdefender does. If you consider PUP detection ESET is a superior contender as well. We considered all of them at one point or another but they were discarded for various reasons. The article is based on the submission we got through the "Submit information about detected Malware" option in all our products, which reports back meta data (infection names, number of infected objects) about all infections found by our products.
  5. 4 points
    Actually, there is a system behind it: My workstation computers are named after noble gases, like Krypton or Helium. Computers that I only use temporarily or belong to guests are named after transition metals like Titanium. Non-computer devices like smartphones are named after non-metals like Oxygen. All systems and VMs that are used for malware testing are named after radioactive elements like Uranium. Needless to say my WLAN and local workgroup is called "Periodic Table". And yes, I spent a significant amount of time coming up with that system and I am proud of it .
  6. 3 points
    It means that the tests done by AV-C and AV-T have a clear image of how they think AV software should work. The problem arises when your product doesn't fit the mould. Then you get penalized for not doing what everyone else does, even though what everyone else does may not be in the best interest of the user, to begin with. Best example: Snooping around in your encrypted connections, which literally every AV vendor screwed up at least once in the past and probably will continue to happen, exposing users to potentially greater risks than most malware does. For starters, the test sets aren't nearly as representative anymore. When we participated in AV-T and AV-C both tested with less than 200 samples a month on average. 200 samples out of literally tens of millions. The exact selection isn't clear and not representative of what users deal with either. None of them tests with PUPs for example, even though a simple look at any tech support community will tell you, that it is probably by far the biggest problem users are dealing with. So no, neither of those test scores represents real-life performance and it becomes blatantly obvious when you go to places like Bleeping Computer, GeeksToGo, Trojaner Board, Malekal, and all those other communities where people infected by malware show up for help and look at what products these victims used at the time they became infected. Then you will notice that a lot of these products with perfect scores don't look nearly as perfect in real-life conditions. The reason for this discrepancy is quite simple: Most AV vendors will specifically optimise their products for these tests. The most severe cases are where vendors end up outright cheating and detecting the test environments which then results in a change of behaviour of the product (think Dieselgate, but with anti-virus). But there are many ways you can game these tests. For example: you can try to figure out the threat intel feeds the companies use, then just buy those same threat intel feeds so you have all samples in advance you can track their licenses and supply different signatures to them or use your cloud to treat those test systems differently some particularly shady organisations literally also sell you their sample and malicious URL feed, so you can just outright buy the samples and URLs your product will get tested on later What you end up with as a result is a product that is optimised really really well for the exact scenario they are being tested under using the exact type of URLs and samples these testers use, but that is utterly useless when it comes to anything else. We just really don't want to create this type of product. So when we were asked whether we wanted to continue to participate this year, we discussed the matter internally, looked at what we get out of these tests (meaning: whether these tests have a discernable impact on our revenue) and decided that they are simply not worth it and that the tens of thousands of Euros we spent on them every year would be better spent on extending our team and building new ways of keeping our customers safe.
  7. 3 points
    Please note that Emsisoft Anti-Malware for Windows XP hasn't been updated (as in program updates) in over 2 years, and we never intended on continuing long-term database update support for it. In fact, we discontinued our own database updates for it over a year and a half ago, and those still running Emsisoft Anti-Malware on Windows XP have only been receiving BitDefender database updates. We've decided that it is time to stop redistributing those BitDefender updates for Windows XP, as all they are doing is giving those on Windows XP a false sense of security. In addition, it is extremely dangerous to continue using Windows XP. It has (for several years now) had well-known and major security vulnerabilities that Microsoft will never fix. These vulnerabilities make it trivial to infect a Windows XP system, and there is no security software in the world that is capable of preventing it. We can not, in good conscience, continue to provide any support for this version of Windows, as we announced on December 31st, 2015: https://blog.emsisoft.com/2015/12/02/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/ We highly recommend that you upgrade to a newer Operating System that is still supported. It doesn't matter if that's a newer version of Windows, or something free like Linux or BSD, as long as you'll be receiving security updates from whoever makes it. New vulnerabilities are discovered almost every day for every major Operating System (Windows, Linux, BSD, MacOS, Android, etc) so it is absolutely critical that you are able to receive security updates from whoever made the Operating System to help keep you and your data safe.
  8. 3 points
    Wenn alle Features eingebaut würden, die Galaxy wünscht, dann würde ich EAM sofort deinstallieren. Ich mag das Programm so wie es ist und hoffe, das bleibt auch so.
  9. 3 points
    Is this working OK now for everyone else? If it is, then there's no need for any more logs. All we needed was a traceroute to send to our CDN provider to help in identifying the server that was having the issue, and I managed to get one of those the other day.
  10. 3 points
    @achtsam Es wird eher langsam Zeit, dass Du deinen privaten Kreuzzug einstellst. Das nimmt ja wirklich paranoide Züge an.
  11. 3 points
    Hello, a2guard.exe is the visible protection process (to put it simple, the Emsisoft icon you see in the system tray). However actual protection drivers start a lot earlier. For example epp.sys (the Emsisoft Protection Platform driver) starts very early in the Windows boot process in order to ensure a protected system even when no user is logged in yet and no other programs have been started.
  12. 3 points
    Today, we've received information that our Dutch team member Rob R. passed away yesterday afternoon, after suffering from an unexpected heart attack last Wednesday. Rob was our lead software tester and we always admired him for his special eye to track down the most tricky bugs. He joined our team more than five years ago by voluntarily sending over a brand new and complete Dutch translation of our software. Shortly after he initiated our efforts in offering physical delivery of our software on CD boxes and USB sticks. He also demonstrated a great interest in testing security software which recently led him to becoming our lead tester for Emsisoft Anti-Malware and Emsisoft Internet Security. Rob will truly live on in our memories as a valued team member and friend.
  13. 3 points
    Hardik587 You are indeed becoming most wearisome. There is an old expression among diehard Texans. "No matter how much you kick a dead horse it won't get up" This is exactly what you are doing.
  14. 3 points
    Hello, please send me your license key via PM (personal message). I will add some days to your key as a sign of goodwill.
  15. 2 points
    I've forwarded your ID and MAC addresses to the creator of STOPDecrypter so that he can archive them in case he is able to figure out your decryption key at some point in the future. All you have to do now is give us some time, and we'll do what we can for you.
  16. 2 points
    I've been told that the time window for being able to figure out keys for .kiratos has ended, however I will go ahead and pass this on to the developer of STOPDecrypter so that he can archive it just in case he's able to figure out the decryption key at some point in the future.
  17. 2 points
    If you’re a regular reader, you’ve probably noticed that something has changed about our blog… That’s right: everything has changed. When we started the original blog more than a decade ago, little did we know how popular it would become. From a few hundred visits per month back in 2004 to more than 100,000 now, the Emsisoft Security blog has become a major destination for people looking for straight-talking security advice from our team of malware and online security experts. Sadly, while the actual articles have progressed in leaps and bounds since the early days, the blog page itself has received little love and was starting to feel inadequate for the breadth of content we are now offering our readers. We decided to change that and embarked on the biggest redesign of our blog ever. After lots of brainstorming and gathering feedback, we are excited to show you what we’ve been working on and hope that it will make discovering, exploring and sharing our content even better. So, go ahead and check out our redesigned security blog now, or read on about the exciting changes you can look forward to. See what’s new Without further ado, below are some key highlights from the many improvements we have made to your Emsisoft Blog experience: Home page Visitors to Emsisoft’s Blog will now be greeted by a clearly structured home page, with a prominent “Featured Article” chosen by the team to highlight the latest insights into online security. The page itself is divided into clear categories with a selection of the latest articles for each, so it’s easy to browse through each section and dive into those that you find most interesting. From the latest videos, to Protection Guides and Enterprise Security, there’s something for every security-conscious reader. Category pages All posts are now grouped into clear categories and can be accessed from any part of the blog using the new category menu. Each main category page has been designed with a clear purpose and provides an intuitive way to browse the most relevant articles. While the Emsisoft News articles are organized in a timeline, the Protection Guides are grouped by topic to allow you to find the most relevant information in one place. Go ahead, have a look around! Readability First and foremost, a blog should be a pleasure to read. Once you’ve found what you’re looking for, reading should be a pleasant, distraction-free experience. We have reduced the clutter around the actual article text and adjusted the layout and typeface, creating the feeling of reading a high-quality book, whether it’s on a desktop or on your mobile phone on the go. Quick Search Find any article in a matter of seconds with our new search function. With hundreds of online security articles published over the years, our completely new search functionality makes finding that one article about ‘ransomware payment methods’ a breeze. Simply click on the magnifying glass in the header to bring up the search box, start typing and results will appears instantly. Sharing Options To achieve our ultimate goal of a malware-free world, it’s critical to share our insights and security advice with as many people as possible. We’ve now made it easier than ever to share articles or even sections of articles via social media or email: simply click on your favorite social network on our new sharing menu on the left-hand side to share the whole article with your friends and colleagues, or select a particularly insightful sentence or paragraph and share it via the new context menu that appears. We want to hear from you This article only touches the surface of all the changes we’ve made for you in our new Emsisoft Security blog, and we plan to continue developing it over the coming months. As excited as we are about the improvements, ultimately we have made them for you, our readers and customers. Let us know what you think about the new design, the functionality and the reading experience. The post Welcome to the all-new Emsisoft Security Blog appeared first on Emsisoft | Security Blog. View the full article
  18. 2 points
    You could also use a third-party DNS service that has DNS filtering and protects against DNS security issues. A popular example is OpenDNS (although there should be others as well): https://www.opendns.com/home-internet-security/
  19. 2 points
    Emsisoft Anti-Malware is compatible with the Windows update. We also just published an update that sets the compatibility flag for all users of the beta, stable and delayed update feed. Keep in mind, that Microsoft uses the same flag for all anti-virus vendors. That means if you are using multiple anti-viruses or anti-malware applications, you are risking one of those products, like Emsisoft Anti-Malware, flagging the system as compatible, even though one of your other products is not compatible. There is, unfortunately, nothing we can do to prevent this as Microsoft does not account for the scenario of multiple security products being installed on the same system. This is the perfect example why we are recommending against using multiple security products in parallel. For further information, feel free to stop by our blog.
  20. 2 points
    The holiday season is not only a great opportunity to spend time with loved ones, but also to look back at the year gone by. For us at Emsisoft, we could finally take a brief moment to realize just how busy 2017 has been for the team and the wider security industry: from major ransomware outbreaks that took most (Emsisoft customers excluded) by surprise to constant product evolution to guarantee the best possible malware protection for our customers, this year has been anything but uneventful. Better surf protection: Both online and in the water Prevention is worth a pound of cure, so raising awareness of online security issues has always been close to our hearts. Back in November 2016 we started out with the world’s first surf protection research using drones and high technology drifters, teaming up with Surf Life Saving New Zealand to map currents and further understand threats and dangers that await unsuspecting surfers under the surface. The campaign results exceeded our highest expectations: not only was the project widely covered in media outlets across the country, but the insight gained formed the basis for future projects and was even presented at a conference sponsored by the World Health Organization. As our CEO Christian Mairoll put it: Whether online or in the water, Emsisoft always aims to observe dangerous environments, analyze specific threats and most importantly prevent dangerous situations that surfers suffer from everyday. Ransomware outbreaks take many by surprise Ransomware attacks are nothing new for our team, but the sheer size and speed of two major outbreaks this year caught many off guard. In May, Wannacry ransomware took advantage of the NSA shadow broker exploits to rapidly spread to hundreds of thousands of machines, including major corporations in Europe and beyond. A mere month later, Petya used the same exploits to wreak havoc across high-profile businesses in dozens of countries and exposed, despite repeated warnings from security experts, the general lack of basic protective measures, including up-to-date operating systems, regular backups and the use of reputable anti-malware software. Our customers were safe from these attacks thanks to Emsisoft Anti-Malware’s multi-layered protection. Yet it’s events like these that remind us of the need to constantly improve our technology and awareness to stay one step ahead of cybercriminals. Emsisoft evolves to stay ahead of malware Malware attacks of this nature require an immediate response. Luckily, one of our main advantages over many competitors is our ability to adapt quickly. Starting in January, we introduced a new product versioning scheme that aligns with our development month and laid the foundation to bring protection and usability features to our customers faster than ever, rather than waiting for a major release. Making great protection even better Our customers choose Emsisoft first and foremost for one reason: to be protected from all types of malware threats. It’s a job we take seriously, which is why we have launched a number of improvements throughout 2017. Our personal highlights: We made our Behavior Blocker even more capable, detecting malware and ransomware threats that try to disable antivirus software. We promoted our existing ransomware protection into a dedicated “Anti-Ransomware” layer. We added Double Pulsar exploit mitigation in response to the increase in ransomware outbreaks. This doesn’t include the countless under-the-hood changes to the Surf Guard to detect even more phishing scams and the performance improvements we have launched month after month to ensure your protection does not get in the way of your day. Keeping things simple Simplicity is one of our core values here at Emsisoft, and the product team made it a clear focus to deliver against it in 2017. We looked at all aspects of our software and listened to a lot of customer feedback to learn how we can make things better, faster, and simpler. The result was a raft of new and improved features that we released over the last 12 months, including: a simplified user permissions system based on 2 groups; a brand-new feature to exclude specific programs from scanning and protection; an extended Forensic Log to better reproduce malware-related events on your machine; an auto-resolve mode for the behavior blocker to reduce user-dependencies; email notifications. Merging Emsisoft Internet Security with Emsisoft Anti-Malware But perhaps the biggest change in terms of our product development has been the merging of Emsisoft Internet Security with Emsisoft Anti-Malware in October this year. What may have seemed like a sudden decision was the result of a careful evaluation of our core competencies, the realities of a changing malware landscape and the preparation for things to come. To ensure customers dependent on a firewall would receive a comparable level of protection, we released a Fortification feature for the Windows Firewall to ensure that malware will not be able to tamper with it. Business-grade security that just works As we’ve touched on earlier, this year in particular exposed just how devastating ransomware attacks can be for companies both large and small if they do not have reliable endpoint protection in place. We always believed that sophisticated, enterprise-level endpoint protection does not need to be complex, and we have continued to refine the experience of our business customers, whether that’s enhanced Emsisoft Enterprise Console connection features or new MSI setup files for time-efficient group policy deployment in larger Windows networks. Our efforts did not go unnoticed either, as independent test lab AV-Comparatives praised our business solution for its ease of use, clean design and fast deployment capabilities in this year’s Business Security Report 2017. Combined with a stellar malware protection rate powered by Emsisoft Anti-Malware, we walked away with the “Approved Business Product Award” for the second year running. The feedback that counts: yours While it’s great to get recognized with industry awards for our malware protection performance, it’s the messages we receive from our customers and partners that put a smile on our faces and give us the motivation to get up in the morning to fight the good fight. I wanted to take a moment of your time and let you know that there just isn’t a better anti-malware company than Emsisoft. Your dedication to the world of online protection is the best in the business. I have 100% confidence in Emsisoft to keep me safe on line no matter what. It’s just something I never have to think about. Joel Gardner, Switzerland Emsisoft is about security. Looks good, works good, is light and what is most important, Emsisoft is about trust. My is over 8 years as paid customer, without any single security PC problem. Franky via Twitter Another gold star for Emsisoft! I’ve been with you since a-squared, and it’s always been prompt, professional and excellent service all the way, not to mention the superb software solutions. These days, companies that care are unfortunately few and far between. Douglas Sharp, Germany I own a brick and mortar retail computer repair shop. We have sold hundreds if not thousands of copies of Emsisoft through our retail business. I have to say Emsisoft works so well that I feel like it may be hurting our repair business. Our customers like it and that’s what matters. David Gentry, Lantean Systems LLC, USA What lies ahead in 2018? Ransomware once again dominated the year, and we are expecting this trend to continue into 2018. Wannacry and Petya attacks made sure that even the most technophobic among us have at least a basic level of awareness. But they also laid bare the ample opportunities for cyber crime as too many business still don’t have credible security strategies in place. We covered the emergence and increasing sophistication of Ransomware-as-a-Service (RaaS) business models, allowing anyone with malicious intentions to execute their own ransomware attack and share the ill-gotten gains with the RaaS creators. Given the ease of using these services and the proliferation of cryptocurrencies, we at Emsisoft expect the ransomware campaigns to continue unabated into the new year. The other trend to keep an eye on is also connected to the rise of digital currencies: Cryptomining. Online criminals and even some „legitimate“ websites are experimenting with the use of crypto-miners to extract revenue from users. Whether it will evolve into a legitimate alternative to the established ad model or remain mostly a tactic by malware authors remains to be seen. Whatever the outcome, as long as cryptocurrencies continue to rise, we expect to come across increasingly sophisticated variants. But what will Emsisoft look like in 2018? We plan to continue our efforts to declutter Emsisoft Anti-Malware to make it the easiest to use protection software on the market. Our Malware Lab is working relentlessly on a new malware detection and protection system that is going to raise the bar in the industry. In addition, our product development teams have started working on a major project a couple of months ago that is expected to be launched no earlier than mid 2018. We can’t wait to share more details as we get closer to the actual release and to hear what you think. But until then, you can count on Emsisoft to protect you from all the current and future threats that may lurk out there. Malware never sleeps, and nor do we. Have a brilliant, malware-free 2018! View the full article
  21. 2 points
    Ich kann EMSI-Soft nur bestärken bei dem bloatfreien Konzept zu bleiben. Jeder der Ahnung von der Materie hat, weiß dass diese extra Features Mist sind und nur die Angriffsfläche erhöhen. Siehe diverse Project Zero (google) Security-Bugs bei AV-Herstellern.... EMSISOFT scheinen der einzigen AV Hersteller mit Verstand zu sein, dem man sogar in diesem sensiblen Bereich die Achtung der Privatsphäre abnimmt. Das wissen genug Leute zu schätzen!
  22. 2 points
    If you change the setting (for Malware hosts) on that screen (eg to Block silently) then all instances of malware-host alerts would become silent. That's not necessarily sensible - yes, fewer alerts, but also you'd be less aware of sites that maybe you shouldn't trust so much. If you see alerts for that specific malware host frequently, you could add a rule to treat it differently eg just silently blocking it. But again, you'd then not be warned that such sites had embeded links to that host. Is that wise?
  23. 2 points
    You don't need an account on the website; you just copy & paste the licence code into the application. Keep the details in case you need them again.
  24. 2 points
    Hello, When it comes to surfing: keep it simple, a browser is only as safe as it's user. I'd advice against using any browser "security" that intercepts https traffic, for an explanation see here: http://blog.emsisoft.com/2017/02/09/https-interception-what-emsisoft-customers-need-to-know/ Choose the browser that suits you best en practice safe surfing (use an adblocker, use a password manager as alternative to using easy to guess or identical passwords), don't visit shady sites and if you're not sure about a site, scan the URL on http://www.virustotal.com Personally I use Google Chrome with uBlock origin, Lastpass, and a few small add-ons that help facilitate certain routine tasks. never had any browser-related security issues.
  25. 2 points
    For reinstallation media, always use the Media Creation tool to ensure as much updates as possible are included (this is generally a good idea because it also reduces the amount of updates you'll have to install after installation): https://www.microsoft.com/en-gb/software-download/windows10 As for the rest, the vulnerability is/was in the SMB (server message block) protocol, which is not something an average home user requires, if you are concerned you can just reinstall Windows without network connection, go to Programs and Features > Turn Windows Features On and Off and in the populated list locate SMB1, uninstall this before continuing.
  26. 2 points
    Hi LandLord323, Unfortunately, we can't decrypt your files for free. I suggest either making sure you change the RDP password to be more secure or disabling it if you do not use it as that is how they get access. Regards, Sarah
  27. 2 points
    That would help in this particular instance (alerts during an uninstall), however every rule that exists can decrease performance, so rules are generally not kept if they are not needed.
  28. 2 points
    Zum AV-C Test: Bei dem Test gab es ein Problem mit dem Testsetup. Es ist nicht ganz klar ob entweder das automatische Testsystem von AV-C oder EAM versagt hat. Allerdings gab es 13 Samples die als nicht erkannt klassifiziert wurden. Weder AV-C noch wir konnten das Problem reproduzieren, weshalb nach einem Nachtest alle "misses" in "user decisions" umgeklariert wurden. Allerdings ist auch die Klassifizierung irrefuehrend. Das Problem ist, dass unsere Cloud die meisten Anfragen automatisch haette beantworten koennen. Allerdings wurden alle Nachtests ohne Cloud durchgefuehrt, weil wir halt schummeln und alle Dateien in der Cloud haetten Blacklisten koennen und AV-C keine Moeglichkeit hat, unsere Cloud zum Zeitpunkt des Originaltests zurueck zu drehen. Fehlalarme wurden durch Setups verursacht die Double Signed sind. EAM hatte in dem Fall Probleme die digitalen Signaturen korrekt zu erkennen. Das Problem wurde mittlerweile allerdings behoben.
  29. 2 points
    Ich kann diesen beinahe hysterischen Umgang mit dem Virenschutz ohnehin nicht nachvollziehen. Ich vertraue Emsisoft, weil es im Unterschied zu sehr vielen anderen nicht spioniert und keinen Crap mitinstalliert bzw. anbietet. Das ist fast ein - und mir persönlich sehr wichtiges - Alleinstellungsmerkmal. Außerdem arbeiten an der Software Menschen, da kann es durchaus vorkommen, daß jemand temporär mal ein Brett vorm Kopf hat, es urlaubsbedingt oder aus anderen Gründen (Todesfall) zu personeller Unterbesetzung kommt oder man kurz hinter einer Erkennungsrate herhinkt, weil da jemand bei XXX einen Geistesblitz hatte oder besonders empathisch war. In solchen Fällen wird dann schnellstmöglich "aufgeholt". Folglich kein Problem und bei jedem Hersteller so vorkommend. Außerdem soll und kann jeder Schutz ja auch nur "Spitzen kappen". In erster Linie ist bei jeder Maschine derjenige gefragt, der davor sitzt, also brain.exe. In Grunde hat dieses permanente Vergleichen der Tests mit etwas Abstand betrachtet so'n Beigeschmack von Pimmellängevergleichen - oder auch dieser Anspruch, daß Deutschland gefälligst die Goldmedaillen holen muß, das ist eine verzerrte Sicht aus der gleichen Ecke. Gelassenheit und ehrliche Fairness, daran mangelt's immer häufiger. Und das obwohl das ständige "cool" doch in aller Munde ist...
  30. 2 points
    Thanks, works great, thanks for all the feedback in this thread and for getting it sorted.
  31. 2 points
    just click the 'more reply options' button and attach any file to your post.
  32. 2 points
    I would only recommend one Sandboxing program, Sandboxie. I have used it for years, and it works fine with Emsisoft products. When you install it, Sandboxie will detect the presence of Emsisoft products and ask you if you want to enable compatibility settings. You would want to do this. Any questions, feel free to ask. Pete
  33. 2 points
    I know, that is why I only counted signature updates. Whenever you see an exact signature count in the change log above, one of our signatures was updated. Sorry, what you ask is impossible. It should be obvious to anyone, that if you have a scan engine that already detects 95% of all malware out there, that the other engine can't suddenly detect more than that without causing gross redundancy. In general we can choose to waste hundreds of megabytes of RAM on hundreds of thousands of systems to keep duplicate signatures around so you feel validated in your purchase, or we can choose not to do that, not to waste everyone's resources. To be honest, that's not even a choice really.
  34. 2 points
    Hallo Marian, Testberichte die sich mit unseren Softwareprodukten befassen können gesammelt unter http://www.anti-malware-testberichte.de/ eingesehen werden. Die Entscheidung "nur" an den AV-Comparatives und VirusBulletin - Tests als große Testanbieter teilzunehmen hatte rein wirtschaftliche Gründe. Wir investieren unsere begrenzten Ressourcen in die weitere Entwicklung unserer Produkte anstatt durch weitere Tests Bestätigungen unserer Leistungsfähigkeit zu generieren.
  35. 2 points
    Dear nine9s, Thank you for contacting our support. If you change hardware when your license key is still active our system will make no troubles if you simply install Emsisoft Anti-Malware on the new computer and activate it with your existing license key. If the old system should still be in use at this point you would need to remove Emsisoft Anti-Malware from the old computer before you use your existing license key to unlock the full version on the new system, otherwise no additional actions would be necessary. Thank you for using our software solutions! Should you have any further questions, please just let us know.
  36. 2 points
    A summary of the improvements in version 11 can be found in our blog as usual: http://blog.emsisoft.com/2015/10/24/a-sneak-peek-on-emsisofts-version-11-series/ Keep in mind that it is currently only available via the Beta updates option.
  37. 2 points
    I appreciate the honesty but I hope you understand that a bug like this needs to be fixed on top priority. It prevents the download of critical updates unless the Firewall is deactivated but deactivating the firewall can make the system vulnerable. I mean an issue as critical as this should be treated as soon as possible.
  38. 2 points
    It's been more than a week now since the issue was reported here. Is there a deadline to get this issue fixed?
  39. 2 points
    Good morning. Can we expect to get a fix for the updates not working soon, please? Having to disable the firewall to get updates seems an important bug to me. Thanks in advance and best regards, François
  40. 2 points
    Looks like my system is still the fastest: Emsisoft Internet Security - Version 10.0 Last update: 4/12/2015 12:05:17 AM User account: Krypton\Fabian Scan settings: Scan type: Malware Scan Objects: Rootkits, Memory, Traces, Files Detect PUPs: On Scan archives: Off ADS Scan: On File extension filter: Off Advanced caching: Off Direct disk access: Off Scan start: 4/12/2015 12:06:09 AM C:\Users\Fabian\AppData\Roaming\tmpUQC0.exe detected: Trojan.MSIL.Inject (A) Scanned 74807 Found 1 Scan end: 4/12/2015 12:06:27 AM Scan time: 0:00:18 This is the first scan after a cold boot. Later scans go down to 11 seconds .
  41. 2 points
    We have offered it to some of our business contacts and we definitely wouldn't charge too much. But it's not only about compiling a set of code files. The product requires some online backend infrastructure that can't be developed within a few days. A good part of its power relies on the server side databases and algorithms that require ongoing maintenance and improvements. To be future proof, the product also requires some code changes. Just to name a few: IPv6, full unicode support, Windows 8 driver model changes, etc. These all are doable but not trivial I'm afraid. Only a very small number of software developers have the required skills to code firewall drivers that don't crash all day long. Based on our experience firewall development is one of the most challenging areas of software development you can think about. Windows API documentation is generally poor and you have to expect to find bugs in Windows that Microsoft doesn't even know about (had a few cases in the last year).
  42. 2 points
    As long as you restart the guard process after it crashed, it shouldn't make a difference.
  43. 2 points
    Supi, AdwCleaner bitte öffnen und Deinstallieren drücken. FRST samt Logfiles, sowie den Ordner C:\FRST, einfach löschen.
  44. 2 points
    Hi Legend, You bring up a good question, but unfortunately there isn't one answer here. That is because a lot of definitions are being used for the same term. See for example also Fabian's explanation here. For Emsisoft you can just say its about the same thing, just a different term. Behavior blocking or IDS both can have user interaction, its the fact that the program is able to recognize a certain intrusion or behavior that counts, after that its the user or program settings that decide what is actually done with it. The issue is, IDS implies already something malicious is going on. That is sometimes misleading, because not each alert is generated by malware. Behavior blocking covers it better IMO, because it suggests it is behavior that causes an alert, which doesn't necessarily mean this behavior is also malicious (and here community based input plays a role, in Emsisoft products you usually will see that plain malware will be auto-blocked by community input (90% of the users blocked it, so EAM will block it) while questionable or even legitimate programs will respectively prompt for action or be automatically allowed. That system isn't 100% fail safe, but will help quite a bit reducing alerts. Advanced heuristics is really a very general term as well. In most cases (as explained also in the post I linked you to above) it implies some sort of emulation is going on. That sounds quite good, but malware can also protect itself against this type o emulation (and refuse to be executed when it detects emulation for example). Yes, EAM does not use emulation. Again, this is really a generalization, each security program may have their own definitions of these terms and/or use this in their own way. EAM's behavior blocker works quite well as you can also see by observing for example AVC's real world protection tests. In EAM9 some additional functionality has been added (static is nice, but that doesn't mean we're not continuously working to find new ways to block malware as early as possible ). I hope this answers your questions (and didn't cause more confusion).
  45. 2 points
    Derzeit bieten wir Email Support auf Deutsch, Englisch, Franzoesisch, Spanisch, Niederlaendisch, Russisch und Italienisch an.
  46. 2 points
    The value listed in msconfig is a registry value, so if you feel comfortable editing the Windows registry then yes you can change it. The entry you are seeing is for the Guard (the part of Emsisoft Anti-Malware that draws the System Tray icon and handles displaying notifications). It needs to wait for the service the be running before it tries to start, and since the server takes longer to load than it does it is best to have a small delay to prevent issues.
  47. 2 points
    there is option all gamer need enter game mode automatically in full screen(games,movies,..) like bitdefender antivirus
  48. 2 points
    If a license key for Emsisoft Anti-Malware is remapped more than 5 times in a day, then our system will lock out any further remaps for 24 hours. If you contact support, we can clear the mapping history manually if needed. In your case, this shouldn't end up being an issue.
  49. 2 points
    Hi und Herzlich Willkommen beim Emsisoft Support Forum! Systemscan mit FRST Bitte lade dir die passende Version von Farbar's Recovery Scan Tool auf deinen Desktop: FRST 32-Bit | FRST 64-Bit (Wenn du nicht sicher bist: Start > Computer (Rechtsklick) > Eigenschaften) Starte jetzt FRST. Ändere ungefragt keine der Checkboxen und klicke auf Scan. Die Logdateien werden nun erstellt und befinden sich danach auf deinem Desktop. Bitte beide Logfiles in der nächsten Anwort anhängen.
  50. 2 points
    Hello, please take a look in the Registryeditor for the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt and remove it. If you have any more questions or problems, just let me know.
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