Leaderboard

  1. GT500

    GT500

    Emsisoft Employee


    • Points

      490

    • Content Count

      9795


  2. Fabian Wosar

    Fabian Wosar

    Emsisoft Employee


    • Points

      230

    • Content Count

      4403


  3. Elise

    Elise

    Emsisoft Employee


    • Points

      185

    • Content Count

      8131


  4. Kevin Zoll

    Kevin Zoll

    Emsisoft Employee


    • Points

      174

    • Content Count

      18435



Popular Content

Showing content with the highest reputation since 04/09/14 in all areas

  1. 7 points
    Official word is, "yes". We will give free license extensions to anyone who upgraded to Windows 10 and was unable to use the firewall. Once the issue has been resolved, please either submit a support ticket in our helpdesk system, or send a Private Message on the forums to me (English Support) or Thomas Ott (English/German Sales). Be sure to mention that you would like to have your license extended due to the Windows 10 issues and include in your message any license keys that were in use on a computer with Windows 10. Feel free to link to this forum post if you would like to.
  2. 6 points
    As announced earlier, we are changing our firewall strategy and will soon merge Emsisoft Internet Security with Emsisoft Anti-Malware, effective as of our next release in October. Instead of developing our own firewall module, we’re going to rely on the built-in Windows Firewall core that has proven to be powerful and reliable. Its only weak point is the fact that anyone can freely change the firewall configuration. In other words, if malware manages to run on the PC with sufficient administrator permissions, it’s able to allow itself to get through the firewall. To resolve this vulnerability, we’ve developed a new Firewall Fortification feature for Emsisoft Anti-Malware’s Behavior Blocker as part of our 2017.8 release. Firewall Fortification detects and intercepts malicious actions from non-trustworthy programs in real time before they can cause any damage. Behavior Blocker alert: Firewall manipulation All 2017.8 improvements in a nutshell Emsisoft Anti-Malware New: Firewall Fortification feature that blocks illegitimate manipulations of Windows Firewall rules. Improved: Forensics logging. Fixed: Rare program freezes on opening the forensics log, confirming of surf protection notifications and during malware detection. Fixed: Computer restart instead of computer shutdown executed, when set for a silent scan. Several minor tweaks and fixes. Emsisoft Enterprise Console Improved certificate handling to avoid connectivity issues. Several minor user interface improvements. Several minor tweaks and fixes. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great, well-protected day! View the full article
  3. 4 points
    Guten Tag, Wir haben mittlerweile mehrfach etabliert, dass Emsisoft nicht das Programm Ihrer Wahl ist. Sie haben sich bereits anderweitig ein Antivirus gesucht, dass auch noch dreißig weitere Funktionalitäten mitabdeckt. Fakt ist jedoch, dass viele Leute eben auch ein Antivirenprogramm suchen, dass nicht noch fünfzig Extras mitbringt, die man nicht will oder nicht braucht. Für diese Leute gibt es eben Emsisoft Anti-Malware und die meisten unserer Kunden sind mit der Tatsache, dass es eben 'nur' ein Rundumschutz für den Rechner ist und nicht mehr, zufrieden. Für all die angesprochenen Features - Passwortgenerator, Kinderschutz, etc - gibt es bereits gute Programme, die man sich bei Bedarf installieren kann. Viele Leute haben aber entweder keine Kinder oder wollen diesen den Zugang nicht beschränken, warum sollten wir diesen Leuten einen Kinderschutz mitinstallieren. Einige haben eben auch nicht RAM oder CPU im Überfluß, für diese Leute ist es noch ärgerlichr wenn das RAM durch ein AV belegt ist, dass aufgrund von ungenutzten Features die Ressourcen auffrisst. Fazit: Es gibt viele Antivirenprogramme, die die eierlegende Vollmilchsau sein wollen und versuchen alle Programme in einem zu vereinen. Es gibt User, die diesen Ansatz nicht mögen und nur ein Antivirenprogramm wollen. Nicht mehr. Für diese Leute gibt es, zum Beispiel Emsisoft Anti-Malware. Sie gehören nicht zu dieser Gruppe und das ist ok. Mit freundlichen Grüßen Kathrin
  4. 4 points
    Which for everything related to our core technologies (engine, behavior blocker, cleaning engine) would be me. Hi, nice to meet you! Next time someone looks strange at me for talking to myself I can now point them to this post and tell them you asked me to talk to me . Your argument is that we chose Bitdefender because it is "the best". Both Kaspersky as well as Avira consistently score higher in pure on-demand tests than Bitdefender does. If you consider PUP detection ESET is a superior contender as well. We considered all of them at one point or another but they were discarded for various reasons. The article is based on the submission we got through the "Submit information about detected Malware" option in all our products, which reports back meta data (infection names, number of infected objects) about all infections found by our products.
  5. 4 points
    Actually, there is a system behind it: My workstation computers are named after noble gases, like Krypton or Helium. Computers that I only use temporarily or belong to guests are named after transition metals like Titanium. Non-computer devices like smartphones are named after non-metals like Oxygen. All systems and VMs that are used for malware testing are named after radioactive elements like Uranium. Needless to say my WLAN and local workgroup is called "Periodic Table". And yes, I spent a significant amount of time coming up with that system and I am proud of it .
  6. 3 points
    It means that the tests done by AV-C and AV-T have a clear image of how they think AV software should work. The problem arises when your product doesn't fit the mould. Then you get penalized for not doing what everyone else does, even though what everyone else does may not be in the best interest of the user, to begin with. Best example: Snooping around in your encrypted connections, which literally every AV vendor screwed up at least once in the past and probably will continue to happen, exposing users to potentially greater risks than most malware does. For starters, the test sets aren't nearly as representative anymore. When we participated in AV-T and AV-C both tested with less than 200 samples a month on average. 200 samples out of literally tens of millions. The exact selection isn't clear and not representative of what users deal with either. None of them tests with PUPs for example, even though a simple look at any tech support community will tell you, that it is probably by far the biggest problem users are dealing with. So no, neither of those test scores represents real-life performance and it becomes blatantly obvious when you go to places like Bleeping Computer, GeeksToGo, Trojaner Board, Malekal, and all those other communities where people infected by malware show up for help and look at what products these victims used at the time they became infected. Then you will notice that a lot of these products with perfect scores don't look nearly as perfect in real-life conditions. The reason for this discrepancy is quite simple: Most AV vendors will specifically optimise their products for these tests. The most severe cases are where vendors end up outright cheating and detecting the test environments which then results in a change of behaviour of the product (think Dieselgate, but with anti-virus). But there are many ways you can game these tests. For example: you can try to figure out the threat intel feeds the companies use, then just buy those same threat intel feeds so you have all samples in advance you can track their licenses and supply different signatures to them or use your cloud to treat those test systems differently some particularly shady organisations literally also sell you their sample and malicious URL feed, so you can just outright buy the samples and URLs your product will get tested on later What you end up with as a result is a product that is optimised really really well for the exact scenario they are being tested under using the exact type of URLs and samples these testers use, but that is utterly useless when it comes to anything else. We just really don't want to create this type of product. So when we were asked whether we wanted to continue to participate this year, we discussed the matter internally, looked at what we get out of these tests (meaning: whether these tests have a discernable impact on our revenue) and decided that they are simply not worth it and that the tens of thousands of Euros we spent on them every year would be better spent on extending our team and building new ways of keeping our customers safe.
  7. 3 points
    Please note that Emsisoft Anti-Malware for Windows XP hasn't been updated (as in program updates) in over 2 years, and we never intended on continuing long-term database update support for it. In fact, we discontinued our own database updates for it over a year and a half ago, and those still running Emsisoft Anti-Malware on Windows XP have only been receiving BitDefender database updates. We've decided that it is time to stop redistributing those BitDefender updates for Windows XP, as all they are doing is giving those on Windows XP a false sense of security. In addition, it is extremely dangerous to continue using Windows XP. It has (for several years now) had well-known and major security vulnerabilities that Microsoft will never fix. These vulnerabilities make it trivial to infect a Windows XP system, and there is no security software in the world that is capable of preventing it. We can not, in good conscience, continue to provide any support for this version of Windows, as we announced on December 31st, 2015: https://blog.emsisoft.com/2015/12/02/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/ We highly recommend that you upgrade to a newer Operating System that is still supported. It doesn't matter if that's a newer version of Windows, or something free like Linux or BSD, as long as you'll be receiving security updates from whoever makes it. New vulnerabilities are discovered almost every day for every major Operating System (Windows, Linux, BSD, MacOS, Android, etc) so it is absolutely critical that you are able to receive security updates from whoever made the Operating System to help keep you and your data safe.
  8. 3 points
    Wenn alle Features eingebaut würden, die Galaxy wünscht, dann würde ich EAM sofort deinstallieren. Ich mag das Programm so wie es ist und hoffe, das bleibt auch so.
  9. 3 points
    Is this working OK now for everyone else? If it is, then there's no need for any more logs. All we needed was a traceroute to send to our CDN provider to help in identifying the server that was having the issue, and I managed to get one of those the other day.
  10. 3 points
    @achtsam Es wird eher langsam Zeit, dass Du deinen privaten Kreuzzug einstellst. Das nimmt ja wirklich paranoide Züge an.
  11. 3 points
    Hello, a2guard.exe is the visible protection process (to put it simple, the Emsisoft icon you see in the system tray). However actual protection drivers start a lot earlier. For example epp.sys (the Emsisoft Protection Platform driver) starts very early in the Windows boot process in order to ensure a protected system even when no user is logged in yet and no other programs have been started.
  12. 3 points
    For the following ransomware, we have decrypters: Actively spreading ransomware: MRCR or Merry X-Mas Globe Globe 2 Globe 3 Nemucod Philadelphia Stampado Xorist Actively spreading ransomware, but the decrypter only works for older infections: Al-Namrood NMoreira LeChiffre PClock FenixLocker GlobeImposter Inactive ransomware: 777 Apocalypse ApocalypseVM AutoLocky BadBlock CrypBoss CryptInfinite CryptoDefense DMALocker DMALocker2 Fabiansomware Harasom HydraCrypt Gomasom KeyBTC Marlboro OpenToYou OzozaLocker Radamant
  13. 3 points
    Today, we've received information that our Dutch team member Rob R. passed away yesterday afternoon, after suffering from an unexpected heart attack last Wednesday. Rob was our lead software tester and we always admired him for his special eye to track down the most tricky bugs. He joined our team more than five years ago by voluntarily sending over a brand new and complete Dutch translation of our software. Shortly after he initiated our efforts in offering physical delivery of our software on CD boxes and USB sticks. He also demonstrated a great interest in testing security software which recently led him to becoming our lead tester for Emsisoft Anti-Malware and Emsisoft Internet Security. Rob will truly live on in our memories as a valued team member and friend.
  14. 3 points
    Hardik587 You are indeed becoming most wearisome. There is an old expression among diehard Texans. "No matter how much you kick a dead horse it won't get up" This is exactly what you are doing.
  15. 3 points
    Hello, please send me your license key via PM (personal message). I will add some days to your key as a sign of goodwill.
  16. 2 points
    Hi Marshall. To add the MVPS Hosts list to uBlock Origin, perform the following steps (see images for more details): (1) Go to the following link: https://filterlists.com/ (2) Enter "130" in the page field. (3) Click the blue "Details" button on the "MVPS Hosts" line. (4) Click the blue "Subscribe" button. You're all done! The MVPS Hosts file should now be added to uBlock Origin in your browser. To check you can look at the uBlock Origin "Options" page by right-clicking the uBlock Origin icon in your browser, as per images. Hope this helps. Best Regards, Steen
  17. 2 points
    Hallo Moreau, vielen Dank für Ihre positive Rückmeldung. Immer wieder gerne und vielen Dank für die freundliche Kommunikation. Ich wünsche Ihnen einen guten Start in die (noch fast) neue Woche!
  18. 2 points
    > Thanks how do I turn off the notification please ? See: Settings - Notifications - Browser Security verifications
  19. 2 points
    Are there any plans of introducing an anti-malware for Mac in the near future? I'm very curious. We see more and more interest of our customers that are demanding a good mac protection software. Now we deliver Emsisoft for Windows but we can't for MAC OS. By canceling development of EIS is there now more of a possibility for a new product?
  20. 2 points
    Hello RodPaulo! Over the last three months, we gradually rolled out new infrastructure for our behavior blocker as part of the monthly feature updates. We decided to introduce this new tech gradually as to avoid headaches when switching everything at once. In addition, just the infrastructure on its own had major benefits like fixing several long-standing compatibility issues with products like Kaspersky, Avast, AVG and some other products, that rendered systems unusable as no process could be started on systems running both EAM and their product in real-time. The rollout itself was pretty smooth and we didn't see anything unusual in our telemetry or continuous daily testing either. However, it turned out that there was a rare race condition with certain malware obfuscators that caused some 32-bit processes to not be monitored correctly on Windows 10 64-bit systems. AV-C did report the issue to us as part of their normal report at the end of March and we fixed and released it as an update during the 2018.3 lifecycle very shortly after, but by then we already had racked up a couple of misses in the April test period as well. You may also be interested in the AV-C business test series factsheet they just published, available here: https://www.av-comparatives.org/wp-content/uploads/2018/05/avc_biz_2018_03_factsheet_en.pdf
  21. 2 points
    The holiday season is not only a great opportunity to spend time with loved ones, but also to look back at the year gone by. For us at Emsisoft, we could finally take a brief moment to realize just how busy 2017 has been for the team and the wider security industry: from major ransomware outbreaks that took most (Emsisoft customers excluded) by surprise to constant product evolution to guarantee the best possible malware protection for our customers, this year has been anything but uneventful. Better surf protection: Both online and in the water Prevention is worth a pound of cure, so raising awareness of online security issues has always been close to our hearts. Back in November 2016 we started out with the world’s first surf protection research using drones and high technology drifters, teaming up with Surf Life Saving New Zealand to map currents and further understand threats and dangers that await unsuspecting surfers under the surface. The campaign results exceeded our highest expectations: not only was the project widely covered in media outlets across the country, but the insight gained formed the basis for future projects and was even presented at a conference sponsored by the World Health Organization. As our CEO Christian Mairoll put it: Whether online or in the water, Emsisoft always aims to observe dangerous environments, analyze specific threats and most importantly prevent dangerous situations that surfers suffer from everyday. Ransomware outbreaks take many by surprise Ransomware attacks are nothing new for our team, but the sheer size and speed of two major outbreaks this year caught many off guard. In May, Wannacry ransomware took advantage of the NSA shadow broker exploits to rapidly spread to hundreds of thousands of machines, including major corporations in Europe and beyond. A mere month later, Petya used the same exploits to wreak havoc across high-profile businesses in dozens of countries and exposed, despite repeated warnings from security experts, the general lack of basic protective measures, including up-to-date operating systems, regular backups and the use of reputable anti-malware software. Our customers were safe from these attacks thanks to Emsisoft Anti-Malware’s multi-layered protection. Yet it’s events like these that remind us of the need to constantly improve our technology and awareness to stay one step ahead of cybercriminals. Emsisoft evolves to stay ahead of malware Malware attacks of this nature require an immediate response. Luckily, one of our main advantages over many competitors is our ability to adapt quickly. Starting in January, we introduced a new product versioning scheme that aligns with our development month and laid the foundation to bring protection and usability features to our customers faster than ever, rather than waiting for a major release. Making great protection even better Our customers choose Emsisoft first and foremost for one reason: to be protected from all types of malware threats. It’s a job we take seriously, which is why we have launched a number of improvements throughout 2017. Our personal highlights: We made our Behavior Blocker even more capable, detecting malware and ransomware threats that try to disable antivirus software. We promoted our existing ransomware protection into a dedicated “Anti-Ransomware” layer. We added Double Pulsar exploit mitigation in response to the increase in ransomware outbreaks. This doesn’t include the countless under-the-hood changes to the Surf Guard to detect even more phishing scams and the performance improvements we have launched month after month to ensure your protection does not get in the way of your day. Keeping things simple Simplicity is one of our core values here at Emsisoft, and the product team made it a clear focus to deliver against it in 2017. We looked at all aspects of our software and listened to a lot of customer feedback to learn how we can make things better, faster, and simpler. The result was a raft of new and improved features that we released over the last 12 months, including: a simplified user permissions system based on 2 groups; a brand-new feature to exclude specific programs from scanning and protection; an extended Forensic Log to better reproduce malware-related events on your machine; an auto-resolve mode for the behavior blocker to reduce user-dependencies; email notifications. Merging Emsisoft Internet Security with Emsisoft Anti-Malware But perhaps the biggest change in terms of our product development has been the merging of Emsisoft Internet Security with Emsisoft Anti-Malware in October this year. What may have seemed like a sudden decision was the result of a careful evaluation of our core competencies, the realities of a changing malware landscape and the preparation for things to come. To ensure customers dependent on a firewall would receive a comparable level of protection, we released a Fortification feature for the Windows Firewall to ensure that malware will not be able to tamper with it. Business-grade security that just works As we’ve touched on earlier, this year in particular exposed just how devastating ransomware attacks can be for companies both large and small if they do not have reliable endpoint protection in place. We always believed that sophisticated, enterprise-level endpoint protection does not need to be complex, and we have continued to refine the experience of our business customers, whether that’s enhanced Emsisoft Enterprise Console connection features or new MSI setup files for time-efficient group policy deployment in larger Windows networks. Our efforts did not go unnoticed either, as independent test lab AV-Comparatives praised our business solution for its ease of use, clean design and fast deployment capabilities in this year’s Business Security Report 2017. Combined with a stellar malware protection rate powered by Emsisoft Anti-Malware, we walked away with the “Approved Business Product Award” for the second year running. The feedback that counts: yours While it’s great to get recognized with industry awards for our malware protection performance, it’s the messages we receive from our customers and partners that put a smile on our faces and give us the motivation to get up in the morning to fight the good fight. I wanted to take a moment of your time and let you know that there just isn’t a better anti-malware company than Emsisoft. Your dedication to the world of online protection is the best in the business. I have 100% confidence in Emsisoft to keep me safe on line no matter what. It’s just something I never have to think about. Joel Gardner, Switzerland Emsisoft is about security. Looks good, works good, is light and what is most important, Emsisoft is about trust. My is over 8 years as paid customer, without any single security PC problem. Franky via Twitter Another gold star for Emsisoft! I’ve been with you since a-squared, and it’s always been prompt, professional and excellent service all the way, not to mention the superb software solutions. These days, companies that care are unfortunately few and far between. Douglas Sharp, Germany I own a brick and mortar retail computer repair shop. We have sold hundreds if not thousands of copies of Emsisoft through our retail business. I have to say Emsisoft works so well that I feel like it may be hurting our repair business. Our customers like it and that’s what matters. David Gentry, Lantean Systems LLC, USA What lies ahead in 2018? Ransomware once again dominated the year, and we are expecting this trend to continue into 2018. Wannacry and Petya attacks made sure that even the most technophobic among us have at least a basic level of awareness. But they also laid bare the ample opportunities for cyber crime as too many business still don’t have credible security strategies in place. We covered the emergence and increasing sophistication of Ransomware-as-a-Service (RaaS) business models, allowing anyone with malicious intentions to execute their own ransomware attack and share the ill-gotten gains with the RaaS creators. Given the ease of using these services and the proliferation of cryptocurrencies, we at Emsisoft expect the ransomware campaigns to continue unabated into the new year. The other trend to keep an eye on is also connected to the rise of digital currencies: Cryptomining. Online criminals and even some „legitimate“ websites are experimenting with the use of crypto-miners to extract revenue from users. Whether it will evolve into a legitimate alternative to the established ad model or remain mostly a tactic by malware authors remains to be seen. Whatever the outcome, as long as cryptocurrencies continue to rise, we expect to come across increasingly sophisticated variants. But what will Emsisoft look like in 2018? We plan to continue our efforts to declutter Emsisoft Anti-Malware to make it the easiest to use protection software on the market. Our Malware Lab is working relentlessly on a new malware detection and protection system that is going to raise the bar in the industry. In addition, our product development teams have started working on a major project a couple of months ago that is expected to be launched no earlier than mid 2018. We can’t wait to share more details as we get closer to the actual release and to hear what you think. But until then, you can count on Emsisoft to protect you from all the current and future threats that may lurk out there. Malware never sleeps, and nor do we. Have a brilliant, malware-free 2018! View the full article
  22. 2 points
    Thanks Umbra. I've also done step 2, and I suspect your right that is good enough.
  23. 2 points
    Just for fun (and reference) I took a screenshot of the visitor stats from my own private server. The screenshot is censored so it doesn't show IP addresses, the names of files visitors accessed, or what websites they were referred from. Here's a link if anyone wants to see it: https://www.gt500.org/images/http_stats.png This is just general statistics compiled from server logs, and you can actually get a little more information than what you see there from those logs. I guess what I'm trying to say is simply that if website owners really want to track you, they don't don't need Google or other analytics services to do it. Especially since there's no way to prevent the server from logging all of this data (since the servers do that automatically and have access to all of that data when your web browser loads anything from the server). If this is something you're concerned about then TOR, VPN's, and Virtual Machines are going to do you much more good than worrying about what "trackers" are being used by any individual webpage. TOR and VPN's help keep your IP address private and make it very difficult to determine where you actually are, and of course Virtual Machine's give a generic system for you to browse on and you can restore to a snapshot to reset everything to the condition it was in before you started browsing. Some things may be unique to your Virtual Machine, such as the combination of your CPU and the amount of RAM and disk space, so in theory it would still be possible to "fingerprint" it, however does it really matter if a website "fingerprints" a Virtual Machine (especially when they can't determine the geographical location)? Also note that "browser fingerprinting" isn't something that I tend to worry much about. It's unfortunate that it's possible, but it's also benign in the vast majority of cases, and the lengths you have to go to in order to prevent it are... well... more that I would be willing to do for something that isn't going to effect me enough for me to care. uBlock Origin blocks most advertising and tracking stuff, so the amount of money that advertisers can make by "fingerprinting" my browser and targeting me is minimal, and if the NSA wants to monitor me then I expect the only way to truly prevent that is to live in a lead box and never connect to the Internet again.
  24. 2 points
    Wenn man seriöse Seiten aufruft, Programme nur aus verlässlichen Quellen verwendet und installiert und auch mal liest was da bei einer Installation alles so steht und an Haken gesetzt ist, dass Gehirn einschaltet und auch nicht immer alle Links in E-Mail anklickt, dann ist man EAM bestens gerüstete! Denn die Router Firewall sollte ihren Dienst auch ausreichend verrichten. Ich verwende seit 2006 keine Firewall mehr, wie z.B. Zonealarm und habe seit dem auch nicht mehr Probleme, im Gegenteil, dass System läuft wesentlich flüssiger! Im großen und ganzen muss man feststellen, dass Emsisoft seine Hausaufgaben sehr gut erledigt, auf Kunden Beanstandungen Zeitnah reagiert und vor allem im direkten Kontakt zum Kunden steht! Dass kenne ich von keinem anderen Hersteller und ich habe schon viele AV-Programme getestet! Von daher sollte man sich ernsthaft überlegen, ob man Emsi verlassen sollte.
  25. 2 points
    For reinstallation media, always use the Media Creation tool to ensure as much updates as possible are included (this is generally a good idea because it also reduces the amount of updates you'll have to install after installation): https://www.microsoft.com/en-gb/software-download/windows10 As for the rest, the vulnerability is/was in the SMB (server message block) protocol, which is not something an average home user requires, if you are concerned you can just reinstall Windows without network connection, go to Programs and Features > Turn Windows Features On and Off and in the populated list locate SMB1, uninstall this before continuing.
  26. 2 points
    I believe everyone here are all frustrated that we still can't recover our file back. So am I. I'm also thinking the possibility to pay to the terrorists to get my file saved. But I still have some hope that Emsisoft Team can make the decryptor . I hate cry36.
  27. 2 points
    The secure connection (HTTPS vs HTTP) has nothing to do with whether or not the website is secure. It has to do with whether or not your connection to the website is secure, which is intended to prevent snooping on communication between you and the server more than it is anything else. Man-in-the-middle attacks can still expose the contents of secure connections, but if a website is configured correctly then it is extremely difficult to do that. A hacker can compromise a website and replace legitimate downloads with infected copies, and this has happened before (ClassicShell and AmmyAdmin are a couple of examples). With popular software (7-Zip for instance) there shouldn't be a BB alert, since it would be trusted by our Anti-Malware Network. With less popular software, it does become more problematic, however a user can search for the SHA-1 hash provided in the alert and try to find information about the file in question.
  28. 2 points
    Hi LandLord323, Unfortunately, we can't decrypt your files for free. I suggest either making sure you change the RDP password to be more secure or disabling it if you do not use it as that is how they get access. Regards, Sarah
  29. 2 points
    Hi Deco, You can get the beta version of our software by switching to "Beta" feedback in Settings > Update settings, you can choose it from the dropdown menu. You can switch back to the "Stable" version at any time. We give a free license to the testers that participate actively in reporting any bugs or feedback. Orlando
  30. 2 points
    Vielen Dank für die Antwort. Ein Lösegeld ist geflossen, aber die Entschlüsselung funktioniert nicht sauber. Am Ende der meisten Dateien bleiben Codereste übrig, die natürlich die Funktion des Systemes stark einschränken und die ganze Aktion ist für die Katz. Ich kann die Dateien teilweise per Hand bereinigen, aber das ist keine Lösung. Sollte eine saubere Entschlüsselung möglich sein, wäre ich sehr dankbar, da sonst alle Patientendaten einfach mal weg sind. Das wäre ein Totalschaden. Im Moment setze ich das System neu auf und versuche die Oracledatenbank wiederherzustellen und brauchbar zu machen. Wenn es von Interesse ist, kann ich die Entschlüsselungsdatei zur Verfügung stellen. Aber bei diesem Trojaner ist eine Zahlung sinnlos.
  31. 2 points
    Perhaps add to EAM an option to disable this feature? Not all of us are gamers ..............................
  32. 2 points
    hi, as you know Online Armor and the latest Emsisoft Internet security v9 can't be installed when Virtual box is present (it will generates a BSOD) ; so there is the procedure to to have them both. If Virtual Box is not installed yet (and was never installed) 1- Install OA/ EIS 2- install Vbox If Virtual Box was installed before but removed 2- open "Regedit" (via Run) 3- check this registry key : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt 4- if it's still present, delete it 5- reboot (not necessary, but better if done) 6- install OA/EIS 7- install Vbox If Virtual Box is already installed 1- uninstall Vbox 2- open "Regedit" (via Run) 3- check this registry key : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt 4- if it's still present, delete it 5- reboot (not necessary, but better if done) 6- install OA/EIS 7- install Vbox hope this will help you note: i did this procedure since ages so it really works ^^
  33. 2 points
    Yes, this is normal. It's possible that there may be something we can do to prevent the extra notification, so I'll talk to our QA team and see what they think about this.
  34. 2 points
    The option in the McAfee product that was showcased runs a scan on startup, which is wasteful of system resources and needlessly slows down computer startup without adding any extra protection. The protection in our products starts before the user has logged in to Windows, and if the option in the File Guard settings called "Protect the computer even if no user is logged in" is enabled (this is the default configuration), then our protection will be running and monitoring anything that is executing on the computer during at least part of the startup process.
  35. 2 points
    We published our fix as a beta update a couple of minutes ago. So if you are affected by it, switching the update feed to Beta under Settings/Updates should get you the new build.
  36. 2 points
    Hallo und vielen Dank für die Anfrage bei uns im Support-Forum. Bitte vielmals um entschuldigung, bei einem Upgrade zu Emsisoft Internet Security wurde scheinbar die Rabattstufe nicht richtig auf den neuen Lizenzschlüssel übertragen. Ich habe das nun für Sie nachgeholt und eine Verlängerung mit angemessenen Kunden- und Mengen-Rabatt ist nun über unsere Verlängerungsseite möglich: http://www.emsisoft.de/de/order/renew/ Da das Lizenzende schon sehr bald eingetreten wäre habe ich die Lizenz ein wenig verlängert so dass genügend Zeit für eine Verlängerung übrig bleibt. Vielen Dank dass Sie unsere Softwarelösungen verwenden. Sollten noch weitere Fragen bestehen, so stehe ich gerne dafür zur Verfügung.
  37. 2 points
    Generell basiert der Mechanismus des Quarantaene Rescans darauf, dass wir Elemente in der Quarantaene nach jedem Update neu scannen. Sollte eine Datei dann ploetzlich nicht laenger erkannt sein, gehen wir davon aus, dass es sich um einen Fehlalarm handelte. Wir justieren Erkennungen konstant. Entsprechend kann es vorkommen, dass insbesondere bei Erkennungen, die von generischen Signaturen ausgeloest wurden, selbst kleine Modifikationen dazu fuehren, dass ein bestimmtes Sample einer Malware Familie nicht laenger erkannt wird. Falls man generell nicht moechte, dass EAM oder EIS die Quarantaene bei jedem Update neu scanned, dann kann man unter Einstellungen/Allgemein den Quarantaene-Scan von "Automatisch" auf "Kein erneutes Scannen" aendern. Haette sie definitiv. Tesla ist im Grunde nicht wirklich neu. Die ersten Versionen gehen auf Mai diesen Jahres zurueck. Das hier wuerde passieren, wenn man versucht TeslaCrypt auf einem von EAM or EIS geschuetzten PC auszufuehren: Sollte man die Cloud Unterstuetzung deaktiviert haben oder in dem unwahrscheinlichen Falle, dass die Cloud das Sample noch nicht kennt, dann bekommt man folgende Warnungen zu sehen: Erst nachdem man jede dieser Warnhinweise ignoriert und die weitere Ausfuehrung erlaubt hat, wird ueberhaupt irgendeine Datei auf dem PC verschluesselt.
  38. 2 points
    I know, that is why I only counted signature updates. Whenever you see an exact signature count in the change log above, one of our signatures was updated. Sorry, what you ask is impossible. It should be obvious to anyone, that if you have a scan engine that already detects 95% of all malware out there, that the other engine can't suddenly detect more than that without causing gross redundancy. In general we can choose to waste hundreds of megabytes of RAM on hundreds of thousands of systems to keep duplicate signatures around so you feel validated in your purchase, or we can choose not to do that, not to waste everyone's resources. To be honest, that's not even a choice really.
  39. 2 points
    Upgrade from EIS 10.0.0.5735 to EIS 11.0.0.5847 (Beta) I currently have for the 'Advanced Firewall Settings' to "Ask" to allow incoming/outgoing firewall rules. (all 4 options are set to Ask) Application Rules did not Update after Upgrade ----------------------------------------------------------- After the upgrade/restart i deleted the custom rules to allow ports 80/443 and yet it still allowed the connection even after restarting firefox and did not prompt me to allow it again either. So I went to Settings -> "Factory Defaults" this seemed to do the trick, and this time asked me to allow the port connections 80 / 443. Real-Time Firewall Blocking ------------------------------------ At first I allowed port 80 / 443, and then tried adding a BLOCK TCP/UDP 0-65535 (below to the first rule) i could still browse successfully (where before in v10, 0-65535 was over-riding everything) However then i removed the rules, then tried this time to "block" the connections, except it was still allowing the connection, even though 80 / 443 were blocked. It wasn't until I restarted firefox that the blocking rule took effect. so it appears real-time firewall blocking of the application is not quite working. Real-time Application Blocking (or Suggestion) ------------------------------------------------------------------- Another issue ,prevalent in v10 also, is when you block an application in Application Rules or Behaviour Blocker, it does not close the application once blocked, it just prevents it from running the next time. Where in v9 i remember it used to close the application immediately once blocked. Automatic Custom Montioring (Suggestion) ------------------------------------------------------------------- Even though I have automatic firewall settings set to "Ask" about trustworthy applications, the behaviour blocker still sets everything to "All Allowed", so each time I do say.. a Factory Reset or new install, I have to reset each application to "Custom Monitoring" if I want to be confronted with potential behavioural threats. The behavioural blocking is the pride and joy of EIS, so I think it should be an option in "Advanced Firewall Settings" to set "All Allowed" to "Custom Monitoring" by default. Which will warn you about code injection and such. Automatic Behavior Blocking Template(Suggestion) ----------------------------------------------------- Also think you should be able to create something like a Template that applies to all applications by default, for example.. "Block Backdoor Related Activity" "Block Spyware Related Activity" could be set by default, based on your template you created. More Detailed Information About Intrusions (Suggestion) ---------------------------------------------------------------------------------- I mentioned in the previous suggestion about behavioural blocking, and how it warns you about code injection and potential intrusions. These errors can come from system applications, for example... when changing personalize settings, a message appears saying Explorer.exe wants to change something, or when Firefox tries to run a program from the downloads menu, it will say something along the lines that Firefox is acting like a trojan or something to that nature. These are scenarios where it was likely a false detection, but was warning of a potential problem, which is great! However, there are also scenarios where Explorer.exe or Firefox.exe may be doing something it shouldn't, and yet the options are to Allow something potentially bad, or Block, which closes the application, not really knowing what you just blocked. So what i'd really love to see.... is the offending command, i believe v9 had it right... when it popped up the behaviour, it gave you much more verbose input, like Explorer.exe -> Shell32.dll -> hotdog.dll -> somethingweird.exe then i could tell the difference between, a simple desktop entry being modified, or of an actual threat that needs to be dealt with. So would really really love to see an option in "Advanced rule settings" for [ X ] verbose behaviour messages Application Rules & Behavior Rules Merging (Suggestion) ---------------------------------------------------------------------- I think v9 also had it right in this case.... all of the application rules were all in one neat tidy window, maybe i'm a little daft, but i don't quite understand why these two are seperated, and why some applications will show up in Behavior Blocker and not in Application Rules, and if i want one in the other, i have to create the rule myself. Then tediously set everything to Custom Monitored, to get it to monitor its behavior. Theming (Suggestion) ---------------------------- I know i've said this before, but i'll say it again... i'd love to have an option to theme/skin the EIS application, maybe to something with more neutral colors. Insights ---------- If everything gets automatically allowed, then its only passively protecting the system for the sake of letting Windows run smoothly, The goal here is easy to use security, i think its important not to let security take a back seat for the sake of making it easy to use. In the Blog you make mention that everything should be kind of behind the scenes without much intervention and fiddling around with settings, however I think a lot of people don't really mind the extra popups as long as they know their system is actually being protected. Special Thanks -------------------- I'd like to thank the emsisoft team for their dedication and hard work on this amazing application. I hope everything i've said has not been discouraging but has inspired you to keep working to make this program even better. Keep up the good work, and please tell Santa about everything on my wish list.
  40. 2 points
    Dear nine9s, Thank you for contacting our support. If you change hardware when your license key is still active our system will make no troubles if you simply install Emsisoft Anti-Malware on the new computer and activate it with your existing license key. If the old system should still be in use at this point you would need to remove Emsisoft Anti-Malware from the old computer before you use your existing license key to unlock the full version on the new system, otherwise no additional actions would be necessary. Thank you for using our software solutions! Should you have any further questions, please just let us know.
  41. 2 points
  42. 2 points
    You must have had Beta Updates enabled as EIS 11 is still beta, and that kind of problems can happen with Betas Remedy. Uninstall 11 and then install 10 again and make sure that "Beta Updates" is disabled (unchecked)
  43. 2 points
    A summary of the improvements in version 11 can be found in our blog as usual: http://blog.emsisoft.com/2015/10/24/a-sneak-peek-on-emsisofts-version-11-series/ Keep in mind that it is currently only available via the Beta updates option.
  44. 2 points
    Good morning. Can we expect to get a fix for the updates not working soon, please? Having to disable the firewall to get updates seems an important bug to me. Thanks in advance and best regards, François
  45. 2 points
    Hallo, Ja das ist kein Problem. Vermieden werden sollte lediglich zwei Desktopfirewalls parallel zu installieren. Zum Beispiel Emsisoft Internet Security und Bitdefender Internet Security gleichzeitig zu installieren. Sollten weitere Fragen bestehen kontaktieren Sie uns bitte erneut.
  46. 2 points
    I don't have any insight in the test-methodology apart from what the article states, but a few observations make me doubt the relevancy of this test: The test compares a number of different products: antirootkit scanners and anti-malware scanners. This makes no sense to me. TDSSkiller is an excellent Antirootkit scanner in my opinion, but it is a limited tool, you cannot compare this with a anti-malware scanner like EEK or MBAM because its simply a different product. The tested malware is for the most part very, very old and not seen in the wild anymore, even though the article states 2015 and "in the wild" in the title. To give a few examples: Alureon/TDL3/4 hasn't been around "in the wild" for at least 3 years (and thats estimating it very loosely) The article listed is from 2010 (!) http://contagiodump.blogspot.gr/2011/02/tdss-tdl-4-alureon-32-bit-and-64-bit.html?m=1 The same goes for ZeroAccess/Max++. The latest usermode version of that rootkit was active in 2013 and after the botnet was taken down for a large part, there has been no re-emergence of this malware. However, its kernelmode version was quite a bit older, this was last seen in 2011. Sure, its interesting to see how products perform against such rootkits, but how useful is it? Those rootkits were "retired" for a very good reason, they can no longer infected today's OS versions. Finally, I'm not one to make accusations, but I don't like "sponsored by..." tests. I'm fully willing to believe that Zemana was indeed the best product to remove all these infections, but I just think its not the best strategy for any testing lab to let a sponsor also participate in the tests, just to avoid any possible doubt as to the objectiveness of the test results.
  47. 2 points
    Here's how to reset the Global Firewall Rules to factory defaults: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on the Factory defaults button near the upper-right. Make sure that only the option labeled Global firewall rules is selected. Click the OK button to apply the changes.
  48. 2 points
    The Shariff solution looks very elegant and I'm watching the project for quite some time. They released a new version a few months ago https://github.com/heiseonline/shariff It doesn't 100% meet our requirements but we may adapt some things from it and replace our current social media buttons. It's already in the works.
  49. 2 points
    As long as you restart the guard process after it crashed, it shouldn't make a difference.
  50. 2 points
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