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Showing content with the highest reputation on 05/16/17 in all areas

  1. Please send these files. I cannot download from original post. Thanks.
    1 point
  2. A few things. First of all, we are a 30 people team, hardly the scale of most antivirus vendors with 500+ employees. This means that many of us have to work multiple roles and we offer the decrypters for free, meaning that we don't directly profit from them (however, we appreciate anyone who considers our products based on them), so they have to be balanced around the other work we have to do. Giving a timeline would not be a good idea, we rarely know how long it will take. We would not like to give a set time and then fail to meet it because we came across a problem we didn't expect. In the end, we do understand if you have to pay the ransom, however, we try to warn against doing so as this is what makes ransomware profitable. We already have the malware file, so whilst you can upload the file to a post, it's not necessary to do so. I do admit communication could be better and more regular but in general, if we have something new we will update. I will try to update more now. I do have one suggestion whilst people are waiting, and that is using file/data recovery tools. I don't know how effective this will be but may provide some results for some people. Regards, Sarah
    1 point
  3. I will check.. i know their IT uses pcanywhere but they might have left RDP open.. they don't seem to bright honestly.. they haven't had it backing up since 2014.. just wtf... and it's foxpro database.. not real hard to backup
    1 point
  4. Just an opinion here, but the folks at Emsisoft are doing what they can to provide a FREE service to restore peoples' files, and for that no one has any reasonable ground on which to complain. I too have wondered as to their status, but with updates like Sarah's, I know that it's not being ignored. How much could they possibly share on a topic that most would likely not understand? For my own situation, I have reached out to a specialist recovery service, and they claim to be able to restore my files for ~2000$, but I am waiting for the folks at Emsisoft because I'm confident they'll come up with something in a reasonable amount of time. And also because no matter the cost to my company, I refuse to negotiate with terrorists. Meanwhile I have been redoing lost work as needed. All in all, still probably less cost than the $2k being quoted. If Fabian and the rest of Emsisoft's brain trust can fix this, you better believe I'm buying their product!
    1 point
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