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  1. No AV solution monitors what is executed inside the browser. That is not only a massive violation of privacy, it presents security issues. JavaScript never executes outside of the browser. If the JavaScirpt performs a file operation such as initiating a download or examining files on the drive we would intercept that activity.
    1 point
  2. Only after neutralizing all malicious files ... I recommend this following method only when there is no other way... This is not the decryption, it is the recovery of certain types of files using the features of these files. 1) If you have encrypted ZIP/RAR archives, you can partially recover them. Only 1-2 files are damaged there. Remove the extension that the ransomware added to the archives, and extract the files in the usual way. Everything except 1-2 files will be fixed. If there is only 1 file in the archive, then it will most likely be unrecoverable. 2) There is an alternative (additional) way to recover some media files: WAV, MP3, MP4, M4V, MOV, 3GP. https://www.disktuna.com/media_repair-file-repair-for-stop-djvu-mp3-mp4-3gp But before trying the alternative variant with media files, it is recommended that you make a copy of the encrypted files. Something will be restored better, something will be restored worse. Some types of files can be opened (restored) using the application in which they were created. To do this, you must first remove the extension added by the ransomware. Then can try to open the file from the program in which it was created. If you open audio and video files in the editor, it will restore the structure, and upon closing it will offer to save the changes in the file. 3) If you have PDFs or files of other e-books, then they may suffer in part if they were not protected from manual modification. Therefore, after removing the added extension, they can be partially read (~ 80%). Unfortunately, it is not yet possible to recover files created in MS Office applications due to their sensitivity to any damage. They can be easily damaged without encryption. It is easier to recover and read text written on paper or on the stone than one created in MS Office. An alternative method for other files has not yet been found. I understand that this will not be enough, but recovering some of the files is better than to lose everything...
    1 point
  3. Why did this happen? This 'STOP Ransomware' enters the PC due to the fact that computer is poorly protected. People often use free antivirus programs with the 'Free' label in the name. None of these programs will protect PC from programs similar to 'STOP Ransomware', because basic protection is not capable of this feat. If users used comprehensive protection of the 'Internet Security' class, then it would help protect PC from ransomware attacks. There is no 100% protection against malware, but what the 'Free' antivirus gives is 1-2 percent protection. After this attack, PCs could have stayed other malware elements. This maybe is an info-stealer and something else. Therefore, it is urgent to conduct a full check and destroy malware. Use an comprehensive anti-virus software such as Emsisoft Anti-Malware to effectively remove the malware. You can get a free trial 30-days version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/home/antimalware/ It will help you clean your PC from other malware for free. !!! You need to neutralize all malicious files in the system. This should be done as quickly as possible. Otherwise, the files may be encrypted using the online ID and decryption will never be possible.
    1 point
  4. There's the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using tool in few weeks in case something changed. We do not recommend paying the ransom unless there is absolutely no other choice. 22% of those who paid a ransom never got access to their data. 9% said they got hit with additional ransom demands after paying. We’re talking about criminals, after all. Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future. Please review our Protection Guides at your leisure, they contain several tips on protecting your computer and data. https://blog.emsisoft.com/en/category/protection-guides/ We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/ If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/
    1 point
  5. Hello @[email protected] Thanks for your answer. My first 4 digits in _readme.txt -> personal ID are 0339.
    1 point
  6. Technical support for older operating systems has everything to do with human resources. It takes people to maintain the various code bases needed to support older versions of windows on multiple architectures. Which in turn costs Emsisoft money. The number of users on those older copies of windows is not sufficient enough to cover the development costs of maintaining those code bases.
    1 point
  7. 1 point
  8. Hello @feras, Welcome to the Emsisoft Support Forums. Please read this Topic. It contains information about your situation and whether or not your files can be decrypted. https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
    1 point
  9. Only after neutralizing all malicious files ... I recommend this following method only when there is no other way... This is not the decryption, it is the recovery of certain types of files using the features of these files. 1) If you have encrypted ZIP/RAR archives, you can partially recover them. Only 1-2 files are damaged there. Remove the extension that the ransomware added to the archives, and extract the files in the usual way. Everything except 1-2 files will be fixed. If there is only 1 file in the archive, then it will most likely be unrecoverable. 2) There is an alternative (additional) way to recover some media files: WAV, MP3, MP4, M4V, MOV, 3GP. https://www.disktuna.com/media_repair-file-repair-for-stop-djvu-mp3-mp4-3gp But before trying the alternative variant with media files, it is recommended that you make a copy of the encrypted files. Something will be restored better, something will be restored worse. Some types of files can be opened (restored) using the application in which they were created. To do this, you must first remove the extension added by the ransomware. Then can try to open the file from the program in which it was created. If you open audio and video files in the editor, it will restore the structure, and upon closing it will offer to save the changes in the file. 3) If you have PDFs or files of other e-books, then they may suffer in part if they were not protected from manual modification. Therefore, after removing the added extension, they can be partially read (~ 80%). Unfortunately, it is not yet possible to recover files created in MS Office applications due to their sensitivity to any damage. They can be easily damaged without encryption. It is easier to recover and read text written on paper or on the stone than one created in MS Office. An alternative method for other files has not yet been found. I understand that this will not be enough, but recovering some of the files is better than to lose everything...
    1 point
  10. It may not happen soon or unexpectedly. Usually, victims cannot wait that long, they want to return everything as soon as possible. Emsisoft is the only company trying to create and provide decryptors to victims for free. If it can be done, it will be done. If the victim is a business company, then there is another solution for this. A detailed investigation of the incident will be required. In some cases, when there is no other way to return files, I suggest the following methods. You can try them now.
    1 point
  11. t1 at the end of the identifier usually tells us that the files can be decrypted, but only in the future when someone with a generous hand send a decryption key with the developers of the decryptor.
    1 point
  12. This is my key and the program hasn't broken the encryption 329rF572Y03XTIUZSBUVIV9YksFOEsylfGx58yt1
    1 point
  13. Read this Guide, there is a link to the Emsisoft Decryptor at the beginning of the article. Run it, it will tell you the result. There may be 1 shared key for several different variants. But you didn't tell us the extension that was added to the files after encryption.
    1 point
  14. I understand it is frustrating, but currently, we cannot decrypt files with an Offline-ID that we do not have the Private Encryption Key in our Database. Please read this Topic. It contains information about your situation and whether or not your files can be decrypted. https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
    1 point
  15. 1 point
  16. 1 point
  17. Backing up the encrypted files is something that you should do. There is always the possibility that law enforcement may be able to catch the criminals and release their database of private keys, meaning that you could try again using tool in few weeks in case something changed. Removing the infection that is installed by the latest variants can be somewhat difficult to remove. No all of it is showing in logs or being detected by an AV.
    1 point
  18. File pairs can only be used with the "old variant" STOP ransomware. The .tisc variant @Cyberguy has is a "new variant" version and cannot be decrypted by this method.
    1 point
  19. Very little personal data is collected. I am one of three people here who can access attachments in this part of the forum.
    1 point
  20. Hello @cjfp, Welcome to the Emsisoft Support Forums. Malware maybe interfering with the decryption tool. All users of the Emsisoft Support Forums who are in need of Malware Removal assistance are required to complete the procedures listed below: NOTE: You will want to print these instructions for reference, as you will perform all scans with all browsers closed. The majority of our support staff work Monday-Friday. We try very hard to answer all posts within 24-hours of the posting, but be aware that if you post anytime in the late afternoon or evening on Friday, or anytime on Saturday or Sunday, you will not receive an answer until Monday. Also, be aware that our support technicians may not be in the same time zone as you, therefore there could be several hours difference between when you post and the technician working your support case is available. The below guidelines are for the Help, my PC is infected! Support Forum. They are intended to help you provide the technician, working your thread, with enough information to start formulating a plan to clean your machine; and for you to leave the Emsisoft Support Forums with a safe, secure, functioning computer. Emsisoft does not condone the use of Pirated/Illegal software. If such software is found on your computer, the technician assisting you will insist that the Pirated/Illegal software be removed. We insist that anyone receiving help, here at the Emsisoft Support Forums, install an Anti-Malware program at a minimum to protect their system. Start only one thread requesting help. Keep all your questions in your thread. DO NOT start a new topic. If you don't know, stop and ask! Don't keep going on. Continue to respond until you are given "All Clear" (Just because you can't see a problem doesn't mean it isn't there) Once your case has been solved, the thread will be closed. Your thread will be closed after 72-hours of no activity. DO NOT use any form of Haxor, Leetspeak, Netspeak, IM speak and such in any postings on this forum. Use only proper spelling, grammar, punctuation, and capitalization. The more time the person helping you has to spend trying to figure out what you are saying, the longer it will take them to formulate a response. DO NOT post any logs without first completing the steps in this guide, they will be deleted. DO NOT copy and paste logs into your threads. All logs are to be attached to your post. Download to your Desktop: Emsisoft Emergency Kit Farbar Recovery Scan Tool NOTE: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. NOTE: If you are unable to download the tools from the infected system, the tools can be saved to and run from a USB flash drive. All scans are to be run in Normal Mode. WARNING: The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on a system, other than the one they were written for, could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. Let's get started: Install and Run Emsisoft Emergency Kit (EEK): IMPORTANT If you have Emsisoft Anti-Malware (EAM) Installed do not install and use EEK. Instead run a custom scan with EAM and provided the EAM Scan report. Double click EmergencyKitScanner.exe to install EEK When the installation of EEK is complete the Emergency Kit scanner will run. NOTE: Make sure to enable PUPs detection. Click "Yes" to Update Emsisoft Emergency Kit Under "Scan" click-on "Malware Scan". IMPORTANT: Do not quarantine or delete anything. We just want the scan log without anything being quarantined or deleted. Save the scan log somewhere that you can find it. Exit Emsisoft Emergency Kit. Run Farbar Recovery Scan Tool (FRST): Double-click to run it. When the tool opens click Yes to the disclaimer. NOTE: DO NOT change any of the default settings. If you do we will just close your logs and ask for new ones ran with FRST's default settings. Press the Scan button. Farbar Recovery Scan Tool will produce the following logs: FRST.txt Addition.txt Attach the following logs to your reply: Emsisoft Emergency Kit log (C:\EEK\Reports) FRST.txt Addition.txt IMPORTANT NOTE: Any logs that are copied and pasted to a post will be removed from the post without being read. Do not alter or change the logs in any way. Once a Malware Removal Specialist has replied to your request for malware removal, they will handle your case from start to finish. You will have 72 hours to reply to any instructions given by the Malware Removal Specialist handling your case. Failure to comply with requests for information or instructions from the Malware Removal Specialist handling your case will result in the locking of your thread.
    1 point
  21. @Kokiem, That technique is discussed in this pinned topic About the STOP/Djvu Decrypter
    1 point
  22. Im no IT expert, but i red on BC forum that a guy was able to recover 50% of his data using header bytes from decrypted file on encrypted files. Not sure what you guys have been talking about, just wanted to put info here.
    1 point
  23. Why did this happen? This 'STOP Ransomware' enters the PC due to the fact that computer is poorly protected. People often use free antivirus programs with the 'Free' label in the name. None of these programs will protect PC from programs similar to 'STOP Ransomware', because basic protection is not capable of this feat. If users used comprehensive protection of the 'Internet Security' class, then it would help protect PC from ransomware attacks. There is no 100% protection against malware, but what the 'Free' antivirus gives is 1-2 percent protection. After this attack, PCs could have stayed other malware elements. This maybe is an info-stealer and something else. Therefore, it is urgent to conduct a full check and destroy malware. Use an comprehensive anti-virus software such as Emsisoft Anti-Malware to effectively remove the malware. You can get a free trial 30-days version of Emsisoft Anti-Malware here: https://www.emsisoft.com/en/home/antimalware/ It will help you clean your PC from other malware for free. !!! You need to neutralize all malicious files in the system. This should be done as quickly as possible. Otherwise, the files may be encrypted using the online ID and decryption will never be possible.
    1 point
  24. Hello. Yes, it is probably true. The Emsisoft Decryptor defines this fact very accurately. What to do? Everything is lost? No. It is recommended that you save the encrypted files to an external drive. It is possible that in the future the decryption method will change or the extortionists will publish the decryption keys. There have been several such unexpected cases recently when others extortionists shut down their ransomware projects and published decryption keys and master keys for everyone who got encrypted. The percentage of such happy cases is small, but it still exists. Next, I'll tell you what you need to do now, immediately, and what you can try after that.
    1 point
  25. Only after neutralizing all malicious files ... I recommend this following method only when there is no other way... This is not the decryption, it is the recovery of certain types of files using the features of these files. 1) If you have encrypted ZIP/RAR archives, you can partially recover them. Only 1-2 files are damaged there. Remove the extension that the ransomware added to the archives, and extract the files in the usual way. Everything except 1-2 files will be fixed. If there is only 1 file in the archive, then it will most likely be unrecoverable. 2) There is an alternative (additional) way to recover some media files: WAV, MP3, MP4, M4V, MOV, 3GP. https://www.disktuna.com/media_repair-file-repair-for-stop-djvu-mp3-mp4-3gp But before trying the alternative variant with media files, it is recommended that you make a copy of the encrypted files. Something will be restored better, something will be restored worse. Some types of files can be opened (restored) using the application in which they were created. To do this, you must first remove the extension added by the ransomware. Then can try to open the file from the program in which it was created. If you open audio and video files in the editor, it will restore the structure, and upon closing it will offer to save the changes in the file. 3) If you have PDFs or files of other e-books, then they may suffer in part if they were not protected from manual modification. Therefore, after removing the added extension, they can be partially read (~ 80%). Unfortunately, it is not yet possible to recover files created in MS Office applications due to their sensitivity to any damage. They can be easily damaged without encryption. It is easier to recover and read text written on paper or on the stone than one created in MS Office. An alternative method for other files has not yet been found.
    1 point
  26. Yes, it is probably true. The Emsisoft Decryptor defines this fact very accurately. What to do? Everything is lost? No. It is recommended that you save the encrypted files to an external drive. It is possible that in the future the decryption method will change or the extortionists will publish the decryption keys. There have been several such unexpected cases recently when others extortionists shut down their ransomware projects and published decryption keys and master keys for everyone who got encrypted. The percentage of such happy cases is small, but it still exists. Next, I'll tell you what you need to do now, immediately, and what you can try after that.
    1 point
  27. Your files cannot be decrypted without the private encryption key. You have been told that numerous times. If you interpreted "Original" to be anything other that the original variant of STOP(DJVU) that is not my dong. Continue to clutter this forum with your posts seeking a solution that does not exist, and I will suspend your posting privileges. That pinned post exists for a reason, and if you take the time to read it, and not skim it, the answers you have been seeking are in that pinned post.
    -1 points
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