Leaderboard

all my data has been encrypted by this new variant of stop djuv ransomware with (.jope extension) and I was not able to decrypt is using your software as it has an online key .Please find a solution as soon as possible

@SeriousHoax apparently there was more than one issue that was causing high CPU usage, and the one you're experiencing is different than the one that was patched. If we need any more debug info than what we have already, then I'll let you know.

Thanks. I've downloaded your logs and forwarded them to QA.

We just released a stable update with changes that we believe will fix this issue: https://blog.emsisoft.com/en/36069/emsisoft-anti-malware-2020-4-1/ If anyone who had this issue is still on the Delayed update feed, please feel free to switch back to the Stable update feed.

It released at the same time as Emsisoft Anti-Malware 2020.4, and I don't think a separate changelog was posted for it. The only real change I am aware of was a fix for the issue with the EPP driver not unloading and preventing the EEK folder from being deleted. Note that the computer still needs to be restarted after installing this update before the changes to the EPP driver will take effect.

@adityagede99, @Chinnhoo Computer, and @Kotari koteswararao this is a newer variant of STOP/Djvu, and your ID's are online ID's, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ @Surasri this is a newer variant of STOP/Djvu. Fortunately your ID is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ @Nouman this is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. The STOP/Djvu ransomware will encrypt files on any drive connected to your computer. Yes. It requires a connection to our servers to function. We don't "develop" private keys. Those are created by the servers operated by the criminals. With offline ID's, since everyone's files who have offline ID's for the same variant of STOP/Djvu have been encrypted with the same public key, their files can all be decrypted with the same private key. We get those private keys when someone who has an offline ID pays the ransom and donates the decrypter the criminals sent them to us so that we can extract the private key from it. This process takes time, as it relies on the generosity of victims who have enough money and don't mind paying the ransom in order to make a donation like that.

Run the decrypter once every week or two. Once the private keys for this variant have been added, it should start decrypting your files.

I've been told that it's not counting the number of settings you change, but rather the number of groups created under "Protection groups".

https://www.emsisoft.com/ransomware-decryption-tools/stop-djvu - Emsisoft Decryptor for STOP Djvu

The _readme.txt file isn't hidden. The ransomware drops it all over the place. The file to look for is the SystemID/PersonalID.txt file usually located on the C:drive It contains all of the ID's involved in the encryption. If one of the ID's listed therein ends in 't1', you should be able to recover SOME files WHEN/IF the offline/private key is recovered by Emsisoft. IF none do, ALL of your files were encrypted by an online key and cannot be recovered.

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

@jalal this is a newer variant of STOP/Djvu. Fortunately your ID is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ @Mamun were your files encrypted?

We currently have no plans to add any plugins for mail clients such as Outlook, however Emsisoft Anti-Malware supports AMSI and IOfficeAntiVirus which allows third-party programs to ask Emsisoft Anti-Malware to scan files for them. Most Microsoft software (Internet Explorer, Microsoft Edge, Windows Explorer, Microsoft Office applications, etc) implements one of these API's to pass files to Anti-Virus software for scanning so that files you are downloading, extracting, or opening can be scanned automatically for threats. Unpacking archives (including mail archives) to scan their contents is a feature of the BitDefender Anti-Virus scanning engine, which Emsisoft Anti-Malware uses alongside of our own scanning technology. ACE archives at least were on the list of supported archive formats (the list I haven't hasn't been updated recently), as are a significant number of other archive formats both common and uncommon. I just tested to verify, and Emsisoft Anti-Malware does unpack ZIP archives that are passed to it via IOfficeAntiVirus for scanning. It should unpack any other supported archives as well.

Shouldnt AMSI or iOfficeAntivirus cover this? Or EAM doesnt support scanning inside winace archive? Maybe an outlook addin will do the trick? An auto-learn spam filter. Mark subject/title with infected when attachment is malware. Add signature 'Scanned by Emsisoft' for outgoing (I really like this one).

This is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Some things we classify as PUP have been known to install STOP ransomware if the computers they're run on are located in certain countries. Regardless, the website is blocked for most of our customer now, and our products have always detected the STOP ransomware (it's very easy to detect). This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ The decrypter sends your ID to our servers, which reply with information on whether or not we have the key for it. If we do, the key is sent to allow decryption. No updates to the decrypter are necessary. This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

.id[XXXXXXXX-2704].[[email protected]].Devos - this is the file format encrypted by Phobos Ransomware file. Probably Michael wanted to say Phobos Ransomware is not decryptable without paying a ransom, which we do not recommend.

This is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ There's no need to format hard drives or reinstall Windows. Most Anti-Virus software can remove this ransomware with very little trouble. That's correct, it's one of the latest variants of the STOP/Djvu ransomware.

Thanks for letting us know. 👍

Good to hear you are sorted now

Turns out just a simple reboot fixed the problem with the beta and the stable build! Thanks for the help!

That's usually the best way to handle it when more than one person needs access. 👍

This is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Hello, @Behnia This will be possible after the decryptor supports this variant. To do this, you first need to get the key and add it to the decryptor. Check once a week.

This is a newer variant of STOP Ransomware , and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Dear, friends, 2 days ago i got infected with this ransomware Jope all my files are encrypted, i talked with the people from this company thet say still there is no Key, so i hope soon we get a positive news, all the best to everyone infected, please if you know something new let me know, all the best. Gonzalo

And mine with Jope and not the good one, more than infected they are encrypted, i hope soon they find the Key, good luck

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/