Leaderboard

  1. GT500

    GT500

    Emsisoft Employee


    • Points

      757

    • Content Count

      12543


  2. Kevin Zoll

    Kevin Zoll

    Emsisoft Employee


    • Points

      299

    • Content Count

      18821


  3. Fabian Wosar

    Fabian Wosar

    Emsisoft Employee


    • Points

      298

    • Content Count

      4405


  4. Elise

    Elise

    Emsisoft Employee


    • Points

      261

    • Content Count

      8305



Popular Content

Showing content with the highest reputation since 10/13/09 in all areas

  1. 7 points
    Official word is, "yes". We will give free license extensions to anyone who upgraded to Windows 10 and was unable to use the firewall. Once the issue has been resolved, please either submit a support ticket in our helpdesk system, or send a Private Message on the forums to me (English Support) or Thomas Ott (English/German Sales). Be sure to mention that you would like to have your license extended due to the Windows 10 issues and include in your message any license keys that were in use on a computer with Windows 10. Feel free to link to this forum post if you would like to.
  2. 6 points
    As announced earlier, we are changing our firewall strategy and will soon merge Emsisoft Internet Security with Emsisoft Anti-Malware, effective as of our next release in October. Instead of developing our own firewall module, we’re going to rely on the built-in Windows Firewall core that has proven to be powerful and reliable. Its only weak point is the fact that anyone can freely change the firewall configuration. In other words, if malware manages to run on the PC with sufficient administrator permissions, it’s able to allow itself to get through the firewall. To resolve this vulnerability, we’ve developed a new Firewall Fortification feature for Emsisoft Anti-Malware’s Behavior Blocker as part of our 2017.8 release. Firewall Fortification detects and intercepts malicious actions from non-trustworthy programs in real time before they can cause any damage. Behavior Blocker alert: Firewall manipulation All 2017.8 improvements in a nutshell Emsisoft Anti-Malware New: Firewall Fortification feature that blocks illegitimate manipulations of Windows Firewall rules. Improved: Forensics logging. Fixed: Rare program freezes on opening the forensics log, confirming of surf protection notifications and during malware detection. Fixed: Computer restart instead of computer shutdown executed, when set for a silent scan. Several minor tweaks and fixes. Emsisoft Enterprise Console Improved certificate handling to avoid connectivity issues. Several minor user interface improvements. Several minor tweaks and fixes. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great, well-protected day! View the full article
  3. 4 points
    Link to decrypter download page. <- The decrypter will tell you if your files are decryptable, whether you're dealing with an "old" or "new" variant of STOP/Djvu, and whether your ID is online or offline. Link to instructions for using the decrypter (PDF). Link to "file pair" submission form. Link to more information about the decrypter. <- Article at BleepingComputer.com Link to more detailed information about STOP ransomware (covers more than just STOP/Djvu). <- Forum post at BleepingComputer.com Can I report this encryption of my files as a crime? Yes. Distribution of malicious files and holding property for ransom are criminal acts in many countries, and we encourage all victims to report such incidents to the national law enforcement in the country where they reside as this helps them determine how best to prioritize investigations into such criminal activity. There is a list of national law enforcement agencies who are participating in the No More Ransom project at the following link with information on how to file a report (if you live in a country not on the list then feel free to report the incident to your local law enforcement): https://www.nomoreransom.org/en/report-a-crime.html How do I remove the ransomware? The STOP/Djvu decrypter will stop the ransomware from running so that it can't continue encrypting your files, however it doesn't completely remove the ransomware. Most Anti-Virus software will detect STOP/Djvu if you run a scan for it, however if you don't have Anti-Virus software installed then you can run a Malware Scan with Emsisoft Emergency Kit (free for home/non-commercial use). Note that formatting the hard drive and reinstalling Windows will also remove the infection, however this ransomware is particularly easy to remove, so if a computer is only infected with STOP/Djvu then formatting the drive would be unnecessary. Will removing the infection unlock my files? No. Your files are encrypted. This encryption needs to be reversed (via a process called "decryption") before your files will be usable again. This encryption cannot be removed or undone simply by removing the STOP/Djvu ransomware infection. The decrypter can't decrypt my files? In most cases this means you have an online ID. It could also mean your files were encrypted by a newer variant of STOP/Djvu. See below for explanations. Why won't the decrypter run? The decrypter requires version 4.5.2 or newer of the Microsoft .NET Framework, so this could mean your version of the .NET Framework is out of date. We recommend installing the latest version of the .NET Framework (4.8 at the time of writing this), and then trying the decrypter again. What does "Remote name could not be resolved" mean? It's an indication of a DNS issue. Our first recommendation is to reset your HOSTS file back to default. Microsoft has an article about this at the following link: https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default Why is the decrypter stuck on "Starting"? When you run the decrypter, it looks for encrypted files. It will say "Starting" until it is able to find some. If the decrypter remains stuck on "Starting" for a long period of time, then this means it is unable to find any encrypted files. Offline ID. When the ransomware can't connect to its command and control servers while encrypting your files, it uses a built-in encryption key and a built-in ID. Offline ID's generally end in t1 and are usually easy to identify. Since the offline key and ID only change with each variant/extension, everyone who has had their files encrypted by the same variant will have the same ID and the files will be decryptable by the same key (or "private key" in the case of RSA keys). Online ID. In most cases the ransomware is able to connect to its command and control servers when it encrypts files, and when this happens the servers respond by generating random keys for each infected computer. Since each computer has its own key, you can't use a key from another computer to decrypt your files. The decrypter is capable of working around this with older variants as long as it has some help, however for newer variants there is nothing that can be done to recover files. Old Variants. Old variants were those in distribution until near the end of August, 2019. Our decrypter supports offline ID's for almost all older variants, and can decrypt files for those with offline ID's without needing any help. For online ID's, it's necessary to supply file pairs to our online submission form so that the decrypter can be "trained" how to decrypt your files. A list of extensions from older variants can be found at the bottom of this post. Is it possible to change an online ID into an offline ID? Your files' ID serves to identify which private key is needed to decrypt your files. If you were to somehow change the ID that was added to your encrypted files, then all you would accomplish is making it impossible to decrypt your files at all, even if you paid the ransom. It is imperative that you don't attempt to modify your encrypted files if you want to make sure that they can be decrypted some day. New Variants. These use more secure RSA keys which are impervious to most types of attacks. Support for some offline ID's has been added to the decrypter for newer variants, and support for new offline ID's will be added as we are able to figure out private keys (decryption keys) for them. As for online ID's, due to the usage of RSA keys, there's currently nothing the decrypter can do to help recover files. How long does it take to add support for new offline ID's to the decrypter? Private keys for offline ID's are donated by victims who paid the ransom, and there is no way for us to be able to estimate when this will happen. If you have an offline ID then try running the decrypter once every week or two, and if we have been able to add the private key for your ID then it will start decrypting files. Will it ever be possible to decrypt new variants with online ID's? That depends on whether or not law enforcement is able to catch the criminals who are behind this ransomware. If law enforcement is able to catch them and release their database of keys, then we can add those to our database for decryption. Are there any ways to recover/repair files that can't be decrypted? In most cases this is not possible, however there is a tool that can help repair some videos that have been encrypted. This tool was made by a third-party, and they are not affiliated with us, however one of our developers has verified that it does work in at least some cases. You can find more information in the YouTube video at this link (there's a download link in the video's description). What is a file pair? This refers to a pair of files that are identical (as in they are the exact same file), except one copy is encrypted and the other is not. Our decryption service can analyze the differences between an encrypted file and an original unencrypted copy of the same file, allowing it to determine how to decrypt that type of file. For most victims with an older variant of STOP/Djvu, submitting file pairs will be the only way they will get their files back. File pairs only work for one type of file. Due to the way encryption works in STOP/Djvu, file pairs can only help the decryption service figure out how to decrypt one type of file. For instance, if you submit a file pair for an MP3 file, then the decrypter will be able to decrypt all of your other MP3 files, however it won't be able to decrypt any other type of file. There are some exceptions to this, such as certain newer Microsoft Office documents (such as DOCX and XLSX) since those files are technically ZIP archives. The decrypter can't decrypt all of my pictures even though I submitted file pairs for them? JPEG/JPG images have a format oddity that causes file pairs to be specific to each source of pictures, rather than the file format in general. As an example, if you have pictures from two different cameras, and submit a file pair from the group of pictures from one of the cameras, then the decrypter will only be able to decrypt files from the camera that the file pair came from. In order to decrypt all JPEG/JPG images, you will need to submit file pairs from every source you've obtained those pictures from. Extensions from older variants that the decrypter supports:
  4. 4 points
    Ransomware infections are unique in many ways. Most importantly, a lot of the natural instincts which are usually correct when dealing with malware infections can make things worse when dealing with ransomware. Please see the following steps as a guideline when dealing with your ransomware infection. Do not delete the ransomware infection The natural instinct of most users is first to remove the infection as quickly as possible. This instinct is, unfortunately, wrong. In most cases, we will require the ransomware executable to figure out what exactly the ransomware did to your files. Finding the right ransomware sample becomes infinitely more challenging when you deleted the infection and can't provide us with the ransomware. It is okay to disable the infection by disabling any autorun entries pointing to it or by quarantining the infection. However, it is important not to delete it from quarantine or to remove the malicious files right away without a backup. Disable any system optimisation and cleanup software immediately A lot of ransomware will store either itself or necessary files in your temporary files folder. If you do use system cleanup or optimisation tools like CCleaner, BleachBit, Glary Utilities, Clean Master, Advanced SystemCare, Wise Disk/Registry Cleaner, Wise Care, Auslogics BoostSpeed, System Mechanic, or anything comparable, disable those tools immediately and make sure there are no automatic runs scheduled. Otherwise, these applications may remove the infection or necessary ransomware files from your system, which may be required to recover your data. Create a backup of your encrypted files Some ransomware has hidden payloads that will delete and overwrite encrypted files after a certain amount of time. Decrypters may also not be one hundred percent accurate, as ransomware is often updated or simply buggy and may damage files in the recovery process. In those cases, an encrypted backup is better than having no backup at all. So we urge you to create a backup of your encrypted files first, before doing anything else. Server victims: Figure out the point of entry and close it Especially recently we have seen a lot of compromises of servers. The usual way in is by brute-forcing user passwords via RDP/Remote Desktop. We firmly suggest you check your event logs for a large number of login attempts. If you find such entries or if you find your event log to be empty, your server was hacked via RDP. It is crucial that you change all user account passwords immediately. We also suggest to disable RDP if at all possible or at least change the port. Also, it is important to check all the user accounts on the server, to make sure the attackers didn't create any backdoor accounts on their own that would allow them to access the system later. Figure out what ransomware infected you Last but not least it is important to determine what ransomware infected you. Services like VirusTotal, which allows you to scan malicious files, and ID Ransomware, which lets you upload your ransom note and encrypted files to identify the ransomware family, are incredibly useful and we will probably end up asking you for the results of either of these services. So by providing them right away, you can speed up the process of getting back your files. If you struggle with any of these points, please feel free to ask for help. Our ransomware first aid service comes with no-strings-attached and is free for both customers and non-customers.
  5. 4 points
    Guten Tag, Wir haben mittlerweile mehrfach etabliert, dass Emsisoft nicht das Programm Ihrer Wahl ist. Sie haben sich bereits anderweitig ein Antivirus gesucht, dass auch noch dreißig weitere Funktionalitäten mitabdeckt. Fakt ist jedoch, dass viele Leute eben auch ein Antivirenprogramm suchen, dass nicht noch fünfzig Extras mitbringt, die man nicht will oder nicht braucht. Für diese Leute gibt es eben Emsisoft Anti-Malware und die meisten unserer Kunden sind mit der Tatsache, dass es eben 'nur' ein Rundumschutz für den Rechner ist und nicht mehr, zufrieden. Für all die angesprochenen Features - Passwortgenerator, Kinderschutz, etc - gibt es bereits gute Programme, die man sich bei Bedarf installieren kann. Viele Leute haben aber entweder keine Kinder oder wollen diesen den Zugang nicht beschränken, warum sollten wir diesen Leuten einen Kinderschutz mitinstallieren. Einige haben eben auch nicht RAM oder CPU im Überfluß, für diese Leute ist es noch ärgerlichr wenn das RAM durch ein AV belegt ist, dass aufgrund von ungenutzten Features die Ressourcen auffrisst. Fazit: Es gibt viele Antivirenprogramme, die die eierlegende Vollmilchsau sein wollen und versuchen alle Programme in einem zu vereinen. Es gibt User, die diesen Ansatz nicht mögen und nur ein Antivirenprogramm wollen. Nicht mehr. Für diese Leute gibt es, zum Beispiel Emsisoft Anti-Malware. Sie gehören nicht zu dieser Gruppe und das ist ok. Mit freundlichen Grüßen Kathrin
  6. 4 points
    Which for everything related to our core technologies (engine, behavior blocker, cleaning engine) would be me. Hi, nice to meet you! Next time someone looks strange at me for talking to myself I can now point them to this post and tell them you asked me to talk to me . Your argument is that we chose Bitdefender because it is "the best". Both Kaspersky as well as Avira consistently score higher in pure on-demand tests than Bitdefender does. If you consider PUP detection ESET is a superior contender as well. We considered all of them at one point or another but they were discarded for various reasons. The article is based on the submission we got through the "Submit information about detected Malware" option in all our products, which reports back meta data (infection names, number of infected objects) about all infections found by our products.
  7. 4 points
    Actually, there is a system behind it: My workstation computers are named after noble gases, like Krypton or Helium. Computers that I only use temporarily or belong to guests are named after transition metals like Titanium. Non-computer devices like smartphones are named after non-metals like Oxygen. All systems and VMs that are used for malware testing are named after radioactive elements like Uranium. Needless to say my WLAN and local workgroup is called "Periodic Table". And yes, I spent a significant amount of time coming up with that system and I am proud of it .
  8. 3 points
    It means that the tests done by AV-C and AV-T have a clear image of how they think AV software should work. The problem arises when your product doesn't fit the mould. Then you get penalized for not doing what everyone else does, even though what everyone else does may not be in the best interest of the user, to begin with. Best example: Snooping around in your encrypted connections, which literally every AV vendor screwed up at least once in the past and probably will continue to happen, exposing users to potentially greater risks than most malware does. For starters, the test sets aren't nearly as representative anymore. When we participated in AV-T and AV-C both tested with less than 200 samples a month on average. 200 samples out of literally tens of millions. The exact selection isn't clear and not representative of what users deal with either. None of them tests with PUPs for example, even though a simple look at any tech support community will tell you, that it is probably by far the biggest problem users are dealing with. So no, neither of those test scores represents real-life performance and it becomes blatantly obvious when you go to places like Bleeping Computer, GeeksToGo, Trojaner Board, Malekal, and all those other communities where people infected by malware show up for help and look at what products these victims used at the time they became infected. Then you will notice that a lot of these products with perfect scores don't look nearly as perfect in real-life conditions. The reason for this discrepancy is quite simple: Most AV vendors will specifically optimise their products for these tests. The most severe cases are where vendors end up outright cheating and detecting the test environments which then results in a change of behaviour of the product (think Dieselgate, but with anti-virus). But there are many ways you can game these tests. For example: you can try to figure out the threat intel feeds the companies use, then just buy those same threat intel feeds so you have all samples in advance you can track their licenses and supply different signatures to them or use your cloud to treat those test systems differently some particularly shady organisations literally also sell you their sample and malicious URL feed, so you can just outright buy the samples and URLs your product will get tested on later What you end up with as a result is a product that is optimised really really well for the exact scenario they are being tested under using the exact type of URLs and samples these testers use, but that is utterly useless when it comes to anything else. We just really don't want to create this type of product. So when we were asked whether we wanted to continue to participate this year, we discussed the matter internally, looked at what we get out of these tests (meaning: whether these tests have a discernable impact on our revenue) and decided that they are simply not worth it and that the tens of thousands of Euros we spent on them every year would be better spent on extending our team and building new ways of keeping our customers safe.
  9. 3 points
    Please note that Emsisoft Anti-Malware for Windows XP hasn't been updated (as in program updates) in over 2 years, and we never intended on continuing long-term database update support for it. In fact, we discontinued our own database updates for it over a year and a half ago, and those still running Emsisoft Anti-Malware on Windows XP have only been receiving BitDefender database updates. We've decided that it is time to stop redistributing those BitDefender updates for Windows XP, as all they are doing is giving those on Windows XP a false sense of security. In addition, it is extremely dangerous to continue using Windows XP. It has (for several years now) had well-known and major security vulnerabilities that Microsoft will never fix. These vulnerabilities make it trivial to infect a Windows XP system, and there is no security software in the world that is capable of preventing it. We can not, in good conscience, continue to provide any support for this version of Windows, as we announced on December 31st, 2015: https://blog.emsisoft.com/2015/12/02/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/ We highly recommend that you upgrade to a newer Operating System that is still supported. It doesn't matter if that's a newer version of Windows, or something free like Linux or BSD, as long as you'll be receiving security updates from whoever makes it. New vulnerabilities are discovered almost every day for every major Operating System (Windows, Linux, BSD, MacOS, Android, etc) so it is absolutely critical that you are able to receive security updates from whoever made the Operating System to help keep you and your data safe.
  10. 3 points
    Wenn alle Features eingebaut würden, die Galaxy wünscht, dann würde ich EAM sofort deinstallieren. Ich mag das Programm so wie es ist und hoffe, das bleibt auch so.
  11. 3 points
    Is this working OK now for everyone else? If it is, then there's no need for any more logs. All we needed was a traceroute to send to our CDN provider to help in identifying the server that was having the issue, and I managed to get one of those the other day.
  12. 3 points
    @achtsam Es wird eher langsam Zeit, dass Du deinen privaten Kreuzzug einstellst. Das nimmt ja wirklich paranoide Züge an.
  13. 3 points
    Hello, a2guard.exe is the visible protection process (to put it simple, the Emsisoft icon you see in the system tray). However actual protection drivers start a lot earlier. For example epp.sys (the Emsisoft Protection Platform driver) starts very early in the Windows boot process in order to ensure a protected system even when no user is logged in yet and no other programs have been started.
  14. 3 points
    Today, we've received information that our Dutch team member Rob R. passed away yesterday afternoon, after suffering from an unexpected heart attack last Wednesday. Rob was our lead software tester and we always admired him for his special eye to track down the most tricky bugs. He joined our team more than five years ago by voluntarily sending over a brand new and complete Dutch translation of our software. Shortly after he initiated our efforts in offering physical delivery of our software on CD boxes and USB sticks. He also demonstrated a great interest in testing security software which recently led him to becoming our lead tester for Emsisoft Anti-Malware and Emsisoft Internet Security. Rob will truly live on in our memories as a valued team member and friend.
  15. 3 points
    Hardik587 You are indeed becoming most wearisome. There is an old expression among diehard Texans. "No matter how much you kick a dead horse it won't get up" This is exactly what you are doing.
  16. 3 points
    Hello, please send me your license key via PM (personal message). I will add some days to your key as a sign of goodwill.
  17. 2 points
    This is the general all decryptors page from Emsisoft. There is no decryptor for files encrypted by this ransomware yet. https://www.emsisoft.com/ransomware-decryption-tools/free-download
  18. 2 points
    The ransomware doesn't need to put important information on the same hard drive/partition as the files it encrypted. This is why I recommend waiting to reinstall Windows.
  19. 2 points
    OK. I am very glad that you were able to decrypt the files. Now you need to better protect your computer in order to prevent a new attack.
  20. 2 points
    Hello. This link can help! https://labs.bitdefender.com/2019/02/new-gandcrab-v5-1-decryptor-available-now/ Bitdefender Labs has made a decryption tool.
  21. 2 points
    Such tests aren't reliable. They aren't actually malicious, and may not be blocked by our Behavior Blocker like real ransomware would.
  22. 2 points
    This is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  23. 2 points
    I am running decrypter in every 2 days. I hope...! I will have my files decrypted one day soon. I hope...! :) Thank you
  24. 2 points
    We just added the private key for .reha offline ID's on Thursday, which is why it suddenly was able to decrypt your files. Thanks for letting us know that it worked. 👍
  25. 2 points
    Emsisoft Anti-Malware earns VB100 in December 2019 tests by certification body Virus Bulletin. The post Emsisoft earns VB100 in December 2019 tests appeared first on Emsisoft | Security Blog. View the full article
  26. 2 points
    I've forwarded your ID and MAC addresses to the creator of STOPDecrypter so that he can archive them in case he is able to figure out your decryption key at some point in the future. All you have to do now is give us some time, and we'll do what we can for you.
  27. 2 points
    Hi Marshall. Not sure, but I do know that I recognize the URL of "MVPS Hosts" and I recognize the list. I don't recognize the list attached to MVPS Hosts (Domains). To view the list, click the blue "Details", "View" & "Original" buttons - see image. Sorry I couldn't offer a better explanation.
  28. 2 points
    Hi Marshall. To add the MVPS Hosts list to uBlock Origin, perform the following steps (see images for more details): (1) Go to the following link: https://filterlists.com/ (2) Enter "130" in the page field. (3) Click the blue "Details" button on the "MVPS Hosts" line. (4) Click the blue "Subscribe" button. You're all done! The MVPS Hosts file should now be added to uBlock Origin in your browser. To check you can look at the uBlock Origin "Options" page by right-clicking the uBlock Origin icon in your browser, as per images. Hope this helps. Best Regards, Steen
  29. 2 points
    Personally I think following the tests is a waste of time. If you are really concerned then you will need to make the effort to do your own testing. that is what I did. Also the tests don't tell you a thing about the nature of the company. I will stick with Emsisoft because I think it's the best
  30. 2 points
    FYI: https://blog.emsisoft.com/en/32110/emsisoft-anti-malware-2018-9-beta/
  31. 2 points
    https://www.bleepingcomputer.com/news/google/google-will-block-third-party-software-from-injecting-code-into-chrome/ Our Surf Protection works by filtering DNS requests made by running applications. Since EAM doesn't use network filter drivers, it has to achieve this using code injection. Now that Chromium is blocking code injection by third-party applications, our Surf Protection will not work with it until we are able to make some changes. My recommendation is to install uBlock Origin and uBlock Origin Extra (both work in Google Chrome and Vivaldi) to supplement until we can get our Surf Protection working in Chrome again. uBlock Origin is a free content blocker that not only blocks ads, but also used the extensive blacklists of malicious domains available from Malware Domain List and Malware Domains to block malicious content. Note: Vivaldi 1.15 (the current stable version) is based on Chromium 65 with backported security fixes from Chromium 66, 67, and 68. Vivaldi 2.0 is based on Chromium 69, and is currently available in testing builds. Anyone with the stable version of Vivaldi installed will not be effected by this issue. Anyone using a Vivaldi 2.0 snapshot will also experience this issue with Surf Protection. Also note: Due to the added protection of an ad blocker, we recommend uBlock Origin (with uBlock Origin Extra for Chromium based browsers like Google Chrome, Vivaldi, and Opera) regardless of whether or not our Surf Protection is working with your web browser. Anti-Virus/Anti-Malware does not block ads by default (doing so can break some websites), and the companies that sell online advertising do not do a good enough job of preventing their ads from being abused by their clients, and there have been many cases of serious threats in advertisements even on legitimate websites. Please be aware that there is another content blocker called "uBlock". This is not the same thing as uBlock Origin, and is not recommended. The main reason for recommending uBlock Origin is due to its performance and memory usage being better than popular ad blockers (AdBlock, Adblock Plus, AdGuard, etc). If you wish to use one of those instead, then please feel free to do so, however I do not know if they are configured to use Malware Domain List and Malware Domains by default and recommend checking their configuration to ensure they are offering the same level of protection as uBlock Origin. If they are not configured to use these lists of malicious websites, then you should be able to add them through FilterLists.com. Note that this site was down at the time I posted this, so I was not able to check and verify that, however this site lists almost every popular filter list for ad and content blockers and it should include important blacklists like these.
  32. 2 points
    We had to turn off XP updates because the latest scan engine and its signatures are no longer compatible with it. Instead of pretending that we could protect you from malware (which we effectively can't because XP is full of holes and flaws that aren't gonna be fixed at all) we would rather strongly recommend you to upgrade your computer. If that is for any reason impossible and means that you can't use our software anymore at all, we're happy to issue a refund for the remaining period.
  33. 2 points
    Guten Tag, Bei Schwachstellen in einer Software ist es eigentlich immer am Besten wenn der Softwarehersteller die Schwachstelle behebt. Er ist der einzige, der Zugriff auf den Quellcode hat und diesen direkt verändern kann. Selbst der Patch von Microsoft ist ein wenig eine Krücke in diesem Sinne, da er nur den Zugriff verhindert und nicht wirklich die Schwachstelle behebt. Intel hat jedoch angekündigt innerhalb einer Woche eine Patch zu veröffentlichen und spätestens bis Ende Januar für alle zur Verfügung zu stellen. Emsisoft kann hier nicht dasselbe leiste wie Microsoft oder Intel, da wir weder den Quellcode von Windows noch für die Intelprozessoren haben. Wir werden jedoch, wie immer, unsere Verhaltensanalyse und den Dateiwächter mit allen Signaturen ausrüsten um Malware die diese Schwachstelle nutzen will zu blockieren. Besser ist es jedoch so schnell wie möglich sämtliche Sicherheitsupdates zu installieren. Ein Antivirenprogramm ist keine Alternative zu Sicherheitupdates. Mit freundlichen Grüßen Kathrin
  34. 2 points
    Ich kann EMSI-Soft nur bestärken bei dem bloatfreien Konzept zu bleiben. Jeder der Ahnung von der Materie hat, weiß dass diese extra Features Mist sind und nur die Angriffsfläche erhöhen. Siehe diverse Project Zero (google) Security-Bugs bei AV-Herstellern.... EMSISOFT scheinen der einzigen AV Hersteller mit Verstand zu sein, dem man sogar in diesem sensiblen Bereich die Achtung der Privatsphäre abnimmt. Das wissen genug Leute zu schätzen!
  35. 2 points
    I think you have made your point of view crystal clear for everyone, iwarren. Do we really nede more posts?
  36. 2 points
    Ah, I see everyone already saw the stable build. You're welcome.
  37. 2 points
    For reinstallation media, always use the Media Creation tool to ensure as much updates as possible are included (this is generally a good idea because it also reduces the amount of updates you'll have to install after installation): https://www.microsoft.com/en-gb/software-download/windows10 As for the rest, the vulnerability is/was in the SMB (server message block) protocol, which is not something an average home user requires, if you are concerned you can just reinstall Windows without network connection, go to Programs and Features > Turn Windows Features On and Off and in the populated list locate SMB1, uninstall this before continuing.
  38. 2 points
    Yes, this is normal. It's possible that there may be something we can do to prevent the extra notification, so I'll talk to our QA team and see what they think about this.
  39. 2 points
    Upgrade from EIS 10.0.0.5735 to EIS 11.0.0.5847 (Beta) I currently have for the 'Advanced Firewall Settings' to "Ask" to allow incoming/outgoing firewall rules. (all 4 options are set to Ask) Application Rules did not Update after Upgrade ----------------------------------------------------------- After the upgrade/restart i deleted the custom rules to allow ports 80/443 and yet it still allowed the connection even after restarting firefox and did not prompt me to allow it again either. So I went to Settings -> "Factory Defaults" this seemed to do the trick, and this time asked me to allow the port connections 80 / 443. Real-Time Firewall Blocking ------------------------------------ At first I allowed port 80 / 443, and then tried adding a BLOCK TCP/UDP 0-65535 (below to the first rule) i could still browse successfully (where before in v10, 0-65535 was over-riding everything) However then i removed the rules, then tried this time to "block" the connections, except it was still allowing the connection, even though 80 / 443 were blocked. It wasn't until I restarted firefox that the blocking rule took effect. so it appears real-time firewall blocking of the application is not quite working. Real-time Application Blocking (or Suggestion) ------------------------------------------------------------------- Another issue ,prevalent in v10 also, is when you block an application in Application Rules or Behaviour Blocker, it does not close the application once blocked, it just prevents it from running the next time. Where in v9 i remember it used to close the application immediately once blocked. Automatic Custom Montioring (Suggestion) ------------------------------------------------------------------- Even though I have automatic firewall settings set to "Ask" about trustworthy applications, the behaviour blocker still sets everything to "All Allowed", so each time I do say.. a Factory Reset or new install, I have to reset each application to "Custom Monitoring" if I want to be confronted with potential behavioural threats. The behavioural blocking is the pride and joy of EIS, so I think it should be an option in "Advanced Firewall Settings" to set "All Allowed" to "Custom Monitoring" by default. Which will warn you about code injection and such. Automatic Behavior Blocking Template(Suggestion) ----------------------------------------------------- Also think you should be able to create something like a Template that applies to all applications by default, for example.. "Block Backdoor Related Activity" "Block Spyware Related Activity" could be set by default, based on your template you created. More Detailed Information About Intrusions (Suggestion) ---------------------------------------------------------------------------------- I mentioned in the previous suggestion about behavioural blocking, and how it warns you about code injection and potential intrusions. These errors can come from system applications, for example... when changing personalize settings, a message appears saying Explorer.exe wants to change something, or when Firefox tries to run a program from the downloads menu, it will say something along the lines that Firefox is acting like a trojan or something to that nature. These are scenarios where it was likely a false detection, but was warning of a potential problem, which is great! However, there are also scenarios where Explorer.exe or Firefox.exe may be doing something it shouldn't, and yet the options are to Allow something potentially bad, or Block, which closes the application, not really knowing what you just blocked. So what i'd really love to see.... is the offending command, i believe v9 had it right... when it popped up the behaviour, it gave you much more verbose input, like Explorer.exe -> Shell32.dll -> hotdog.dll -> somethingweird.exe then i could tell the difference between, a simple desktop entry being modified, or of an actual threat that needs to be dealt with. So would really really love to see an option in "Advanced rule settings" for [ X ] verbose behaviour messages Application Rules & Behavior Rules Merging (Suggestion) ---------------------------------------------------------------------- I think v9 also had it right in this case.... all of the application rules were all in one neat tidy window, maybe i'm a little daft, but i don't quite understand why these two are seperated, and why some applications will show up in Behavior Blocker and not in Application Rules, and if i want one in the other, i have to create the rule myself. Then tediously set everything to Custom Monitored, to get it to monitor its behavior. Theming (Suggestion) ---------------------------- I know i've said this before, but i'll say it again... i'd love to have an option to theme/skin the EIS application, maybe to something with more neutral colors. Insights ---------- If everything gets automatically allowed, then its only passively protecting the system for the sake of letting Windows run smoothly, The goal here is easy to use security, i think its important not to let security take a back seat for the sake of making it easy to use. In the Blog you make mention that everything should be kind of behind the scenes without much intervention and fiddling around with settings, however I think a lot of people don't really mind the extra popups as long as they know their system is actually being protected. Special Thanks -------------------- I'd like to thank the emsisoft team for their dedication and hard work on this amazing application. I hope everything i've said has not been discouraging but has inspired you to keep working to make this program even better. Keep up the good work, and please tell Santa about everything on my wish list.
  40. 2 points
    Dear nine9s, Thank you for contacting our support. If you change hardware when your license key is still active our system will make no troubles if you simply install Emsisoft Anti-Malware on the new computer and activate it with your existing license key. If the old system should still be in use at this point you would need to remove Emsisoft Anti-Malware from the old computer before you use your existing license key to unlock the full version on the new system, otherwise no additional actions would be necessary. Thank you for using our software solutions! Should you have any further questions, please just let us know.
  41. 2 points
    A summary of the improvements in version 11 can be found in our blog as usual: http://blog.emsisoft.com/2015/10/24/a-sneak-peek-on-emsisofts-version-11-series/ Keep in mind that it is currently only available via the Beta updates option.
  42. 2 points
    I appreciate the honesty but I hope you understand that a bug like this needs to be fixed on top priority. It prevents the download of critical updates unless the Firewall is deactivated but deactivating the firewall can make the system vulnerable. I mean an issue as critical as this should be treated as soon as possible.
  43. 2 points
    Hallo, Ja das ist kein Problem. Vermieden werden sollte lediglich zwei Desktopfirewalls parallel zu installieren. Zum Beispiel Emsisoft Internet Security und Bitdefender Internet Security gleichzeitig zu installieren. Sollten weitere Fragen bestehen kontaktieren Sie uns bitte erneut.
  44. 2 points
    Here's how to reset the Global Firewall Rules to factory defaults: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on the Factory defaults button near the upper-right. Make sure that only the option labeled Global firewall rules is selected. Click the OK button to apply the changes.
  45. 2 points
    As long as you restart the guard process after it crashed, it shouldn't make a difference.
  46. 2 points
    Hi Legend, You bring up a good question, but unfortunately there isn't one answer here. That is because a lot of definitions are being used for the same term. See for example also Fabian's explanation here. For Emsisoft you can just say its about the same thing, just a different term. Behavior blocking or IDS both can have user interaction, its the fact that the program is able to recognize a certain intrusion or behavior that counts, after that its the user or program settings that decide what is actually done with it. The issue is, IDS implies already something malicious is going on. That is sometimes misleading, because not each alert is generated by malware. Behavior blocking covers it better IMO, because it suggests it is behavior that causes an alert, which doesn't necessarily mean this behavior is also malicious (and here community based input plays a role, in Emsisoft products you usually will see that plain malware will be auto-blocked by community input (90% of the users blocked it, so EAM will block it) while questionable or even legitimate programs will respectively prompt for action or be automatically allowed. That system isn't 100% fail safe, but will help quite a bit reducing alerts. Advanced heuristics is really a very general term as well. In most cases (as explained also in the post I linked you to above) it implies some sort of emulation is going on. That sounds quite good, but malware can also protect itself against this type o emulation (and refuse to be executed when it detects emulation for example). Yes, EAM does not use emulation. Again, this is really a generalization, each security program may have their own definitions of these terms and/or use this in their own way. EAM's behavior blocker works quite well as you can also see by observing for example AVC's real world protection tests. In EAM9 some additional functionality has been added (static is nice, but that doesn't mean we're not continuously working to find new ways to block malware as early as possible ). I hope this answers your questions (and didn't cause more confusion).
  47. 2 points
    In general the behavior blocker ignores most scripting hosts, as it is not possible to distinguish which actions are triggered by the script and which are triggered by the scripting host. The File Guard however does trigger when trying to execute the scripts you uploaded.
  48. 2 points
    Hi und Herzlich Willkommen beim Emsisoft Support Forum! Systemscan mit FRST Bitte lade dir die passende Version von Farbar's Recovery Scan Tool auf deinen Desktop: FRST 32-Bit | FRST 64-Bit (Wenn du nicht sicher bist: Start > Computer (Rechtsklick) > Eigenschaften) Starte jetzt FRST. Ändere ungefragt keine der Checkboxen und klicke auf Scan. Die Logdateien werden nun erstellt und befinden sich danach auf deinem Desktop. Bitte beide Logfiles in der nächsten Anwort anhängen.
  49. 2 points
    Good morning, korben First, instead of just shutting down whole Guard try separately disabling “onExecution Scan” scan only and then “Malware-IDS” only. The reason for testing “onExecution” being disabled, despite that is a long shot: In the past there were reports that opening large media files of certain type by double-clicking will cause scanning the media too with substantial delay. But when I asked the user to test invoking the the Player 1st and after that opening the media file - that worked perfectly fast. You answered already that “opening from inside” doesn't help. Still please test disabling “onExecution”. ======= Nobody insisting on deeper investigation, that's your choice but “cutting off net connection” is not all. That may not be the case, but if you are testing that - there are ways to check whether there still are attempts to “connect” if suspected... Just out curiosity for testing you may try different free notepad. Set association with .TXT and observe its behaviour Here is one of the lists of Notepad Alternatives Those have many additional features, most of them, if not all are multi-document. You may not need all that, but that's just for testing or use it if that's working fine & fast. You always can go back when & if the cause of the main problem was found. Notepad ++ can be installed as Portable Application , so you don't mess with the Registry (just delete the folder later and that's all) That's interesting and innovative method to solve “small problem” by getting new laptop and OS (we all should try that ) Just a reminder. Since I mentioned temporary shutting down ThreadFire (TF) in order to test – if you will uninstall A-M from old PC in order to reinstall on a new system, you can save/leave TF, otherwise I would suggest not using it alongside with A-M. Cheers! P.S. 1) after having the morning coffee I looked back to the image you provided. It is not the best quality, but most importantly that is the overall view What was asked to look at is – drill deeper into Applications, etc. and see whether there are events at the time of running Notepad. 2) I had no time yet to find your uncle
  50. 2 points
    Wow! That would be small thing to forget "ThreatFire"... you mean (?) And?... Please tell if you found the cause related to that. ====== most likely redundant info below Anyway since I prepared some after reading your previous reply I will post it ... even if nothing applies it may help in other situations ======= I am not sure I can see how that related to A-M at the moment from the description, except you are saying that disabling the guard helps. I am not using Vista but I hope that H_D may help to provide Properties info for the standard Notepad and you can do the same. a side note: that may not relate but still … If you search out there there are reports for Vista slow file opening (notepad included) but as I briefly noticed that was in time of SP1 Any reasons that you are still using SP1 but not SP2? You didn't answer the question about the size of files you are opening and whether that matters? Can you try to open any other file with Notepad like .log/ .ini. Will you experience the same effect? Are you using any add-ons / typing enhancements for Notepad? Well, again not really A-M related but there are several things that improve file opening and in Notepad in particular: - try to uncheck Word Wrapping – that really reduces opening time, but for big files. - In Explorer / File Options / View Tab find and uncheck "automaticaly search for network folders and printers " Have you ever connected this PC to the LAN? There is a weird thing: when you do the above some associations for opening files can be changed for network names “\\” in the Registry and another interesting article comes to mind (but I cannot find it right now) programs' network rules could be set that they are accessing particular IP addresses and when PC is disconnected that is still happening until that times out. Therefore, there is a delay that could be around 30 seconds before the file opens normally. You may check if there are network activities when you are opening files with Notepad. Any logged events in the System/Application Event viewer at the moments when you are using Notepad? You can clean IDS Log and check what is logged there as well at that time. Not much help and no more ideas at this point. My regards
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