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Showing content with the highest reputation since 10/13/09 in all areas

  1. 7 points
    Official word is, "yes". We will give free license extensions to anyone who upgraded to Windows 10 and was unable to use the firewall. Once the issue has been resolved, please either submit a support ticket in our helpdesk system, or send a Private Message on the forums to me (English Support) or Thomas Ott (English/German Sales). Be sure to mention that you would like to have your license extended due to the Windows 10 issues and include in your message any license keys that were in use on a computer with Windows 10. Feel free to link to this forum post if you would like to.
  2. 6 points
    Note: It is recommended to make a backup of all important files before using the decrypter. Link to decrypter download page. <- The decrypter will tell you if your files are decryptable, whether you're dealing with an "old" or "new" variant of STOP/Djvu, and whether your ID is online or offline. Link to instructions for using the decrypter (PDF). Link to "file pair" submission form. Link to more information about the decrypter. <- Article at BleepingComputer.com Link to more detailed information about STOP ransomware (covers more than just STOP/Djvu). <- Forum post at BleepingComputer.com Can I report this encryption of my files as a crime? Yes. Distribution of malicious files and holding property for ransom are criminal acts in many countries, and we encourage all victims to report such incidents to the national law enforcement in the country where they reside as this helps them determine how best to prioritize investigations into such criminal activity. There is a list of national law enforcement agencies who are participating in the No More Ransom project at the following link with information on how to file a report (if you live in a country not on the list then feel free to report the incident to your local law enforcement): https://www.nomoreransom.org/en/report-a-crime.html Someone says they can decrypt my files, but I will have to pay them. Is this safe? Such individuals or companies are either scam artists, or they are paying the ransom without telling you and overcharging you for it. Either way we recommend avoiding any contact with those who claim they can decrypt your files for a fee. How do I remove the ransomware? The STOP/Djvu decrypter will stop the ransomware from running so that it can't continue encrypting your files, however it doesn't completely remove the ransomware. Most Anti-Virus software will detect STOP/Djvu if you run a scan for it, however if you don't have Anti-Virus software installed then you can run a Malware Scan with Emsisoft Emergency Kit (free for home/non-commercial use). Note that formatting the hard drive and reinstalling Windows will also remove the infection, however this ransomware is particularly easy to remove, so if a computer is only infected with STOP/Djvu then formatting the drive would be unnecessary. Will removing the infection unlock my files? No. Your files are encrypted. This encryption needs to be reversed (via a process called "decryption") before your files will be usable again. This encryption cannot be removed or undone simply by removing the STOP/Djvu ransomware infection. The decrypter can't decrypt my files? In most cases this means you have an online ID. It could also mean your files were encrypted by a newer variant of STOP/Djvu. See below for explanations. Why won't the decrypter run? The decrypter requires version 4.5.2 or newer of the Microsoft .NET Framework, so this could mean your version of the .NET Framework is out of date. We recommend installing the latest version of the .NET Framework (4.8 at the time of writing this), and then trying the decrypter again. What does "Remote name could not be resolved" mean? It's an indication of a DNS issue. Our first recommendation is to reset your HOSTS file back to default. Microsoft has an article about this at the following link: https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default Why is the decrypter stuck on "Starting"? When you run the decrypter, it looks for encrypted files. It will say "Starting" until it is able to find some. If the decrypter remains stuck on "Starting" for a long period of time, then this means it is unable to find any encrypted files. Offline ID. When the ransomware can't connect to its command and control servers while encrypting your files, it uses a built-in encryption key and a built-in ID. Offline ID's generally end in t1 and are usually easy to identify. Since the offline key and ID only change with each variant/extension, everyone who has had their files encrypted by the same variant will have the same ID and the files will be decryptable by the same key (or "private key" in the case of RSA keys). Online ID. In most cases the ransomware is able to connect to its command and control servers when it encrypts files, and when this happens the servers respond by generating random keys for each infected computer. Since each computer has its own key, you can't use a key from another computer to decrypt your files. The decrypter is capable of working around this with older variants as long as it has some help, however for newer variants there is nothing that can be done to recover files. Old Variants. Old variants were those in distribution until near the end of August, 2019. Our decrypter supports offline ID's for almost all older variants, and can decrypt files for those with offline ID's without needing any help. For online ID's, it's necessary to supply file pairs to our online submission form so that the decrypter can be "trained" how to decrypt your files. A list of extensions from older variants can be found at the bottom of this post. Is it possible to change an online ID into an offline ID? Your files' ID serves to identify which private key is needed to decrypt your files. If you were to somehow change the ID that was added to your encrypted files, then all you would accomplish is making it impossible to decrypt your files at all, even if you paid the ransom. It is imperative that you don't attempt to modify your encrypted files if you want to make sure that they can be decrypted some day. New Variants. These use more secure RSA keys which are impervious to most types of attacks. Support for some offline ID's has been added to the decrypter for newer variants, and support for new offline ID's will be added as we are able to figure out private keys (decryption keys) for them. As for online ID's, due to the usage of RSA keys, there's currently nothing the decrypter can do to help recover files. How long does it take to add support for new offline ID's to the decrypter? Private keys for offline ID's are donated by victims who paid the ransom, and there is no way for us to be able to estimate when this will happen. If you have an offline ID then try running the decrypter once every week or two, and if we have been able to add the private key for your ID then it will start decrypting files. Will it ever be possible to decrypt new variants with online ID's? That depends on whether or not law enforcement is able to catch the criminals who are behind this ransomware. If law enforcement is able to catch them and release their database of keys, then we can add those to our database for decryption. Are there any ways to recover/repair files that can't be decrypted? In most cases this is not possible, however there is a tool that can help repair some videos that have been encrypted. This tool was made by a third-party, and they are not affiliated with us, however one of our developers has verified that it does work in at least some cases. You can find more information in the YouTube video at this link (there's a download link in the video's description). What is a file pair? This refers to a pair of files that are identical (as in they are the exact same file), except one copy is encrypted and the other is not. Our decryption service can analyze the differences between an encrypted file and an original unencrypted copy of the same file, allowing it to determine how to decrypt that type of file. For most victims with an older variant of STOP/Djvu, submitting file pairs will be the only way they will get their files back. File pairs only work for one type of file. Due to the way encryption works in STOP/Djvu, file pairs can only help the decryption service figure out how to decrypt one type of file. For instance, if you submit a file pair for an MP3 file, then the decrypter will be able to decrypt all of your other MP3 files, however it won't be able to decrypt any other type of file. There are some exceptions to this, such as certain newer Microsoft Office documents (such as DOCX and XLSX) since those files are technically ZIP archives. The decrypter can't decrypt all of my pictures even though I submitted file pairs for them? JPEG/JPG images have a format oddity that causes file pairs to be specific to each source of pictures, rather than the file format in general. As an example, if you have pictures from two different cameras, and submit a file pair from the group of pictures from one of the cameras, then the decrypter will only be able to decrypt files from the camera that the file pair came from. In order to decrypt all JPEG/JPG images, you will need to submit file pairs from every source you've obtained those pictures from. Extensions from older variants that the decrypter supports:
  3. 6 points
    As announced earlier, we are changing our firewall strategy and will soon merge Emsisoft Internet Security with Emsisoft Anti-Malware, effective as of our next release in October. Instead of developing our own firewall module, we’re going to rely on the built-in Windows Firewall core that has proven to be powerful and reliable. Its only weak point is the fact that anyone can freely change the firewall configuration. In other words, if malware manages to run on the PC with sufficient administrator permissions, it’s able to allow itself to get through the firewall. To resolve this vulnerability, we’ve developed a new Firewall Fortification feature for Emsisoft Anti-Malware’s Behavior Blocker as part of our 2017.8 release. Firewall Fortification detects and intercepts malicious actions from non-trustworthy programs in real time before they can cause any damage. Behavior Blocker alert: Firewall manipulation All 2017.8 improvements in a nutshell Emsisoft Anti-Malware New: Firewall Fortification feature that blocks illegitimate manipulations of Windows Firewall rules. Improved: Forensics logging. Fixed: Rare program freezes on opening the forensics log, confirming of surf protection notifications and during malware detection. Fixed: Computer restart instead of computer shutdown executed, when set for a silent scan. Several minor tweaks and fixes. Emsisoft Enterprise Console Improved certificate handling to avoid connectivity issues. Several minor user interface improvements. Several minor tweaks and fixes. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great, well-protected day! View the full article
  4. 4 points
    Ransomware infections are unique in many ways. Most importantly, a lot of the natural instincts which are usually correct when dealing with malware infections can make things worse when dealing with ransomware. Please see the following steps as a guideline when dealing with your ransomware infection. Do not delete the ransomware infection The natural instinct of most users is first to remove the infection as quickly as possible. This instinct is, unfortunately, wrong. In most cases, we will require the ransomware executable to figure out what exactly the ransomware did to your files. Finding the right ransomware sample becomes infinitely more challenging when you deleted the infection and can't provide us with the ransomware. It is okay to disable the infection by disabling any autorun entries pointing to it or by quarantining the infection. However, it is important not to delete it from quarantine or to remove the malicious files right away without a backup. Disable any system optimisation and cleanup software immediately A lot of ransomware will store either itself or necessary files in your temporary files folder. If you do use system cleanup or optimisation tools like CCleaner, BleachBit, Glary Utilities, Clean Master, Advanced SystemCare, Wise Disk/Registry Cleaner, Wise Care, Auslogics BoostSpeed, System Mechanic, or anything comparable, disable those tools immediately and make sure there are no automatic runs scheduled. Otherwise, these applications may remove the infection or necessary ransomware files from your system, which may be required to recover your data. Create a backup of your encrypted files Some ransomware has hidden payloads that will delete and overwrite encrypted files after a certain amount of time. Decrypters may also not be one hundred percent accurate, as ransomware is often updated or simply buggy and may damage files in the recovery process. In those cases, an encrypted backup is better than having no backup at all. So we urge you to create a backup of your encrypted files first, before doing anything else. Server victims: Figure out the point of entry and close it Especially recently we have seen a lot of compromises of servers. The usual way in is by brute-forcing user passwords via RDP/Remote Desktop. We firmly suggest you check your event logs for a large number of login attempts. If you find such entries or if you find your event log to be empty, your server was hacked via RDP. It is crucial that you change all user account passwords immediately. We also suggest to disable RDP if at all possible or at least change the port. Also, it is important to check all the user accounts on the server, to make sure the attackers didn't create any backdoor accounts on their own that would allow them to access the system later. Figure out what ransomware infected you Last but not least it is important to determine what ransomware infected you. Services like VirusTotal, which allows you to scan malicious files, and ID Ransomware, which lets you upload your ransom note and encrypted files to identify the ransomware family, are incredibly useful and we will probably end up asking you for the results of either of these services. So by providing them right away, you can speed up the process of getting back your files. If you struggle with any of these points, please feel free to ask for help. Our ransomware first aid service comes with no-strings-attached and is free for both customers and non-customers.
  5. 4 points
    Guten Tag, Wir haben mittlerweile mehrfach etabliert, dass Emsisoft nicht das Programm Ihrer Wahl ist. Sie haben sich bereits anderweitig ein Antivirus gesucht, dass auch noch dreißig weitere Funktionalitäten mitabdeckt. Fakt ist jedoch, dass viele Leute eben auch ein Antivirenprogramm suchen, dass nicht noch fünfzig Extras mitbringt, die man nicht will oder nicht braucht. Für diese Leute gibt es eben Emsisoft Anti-Malware und die meisten unserer Kunden sind mit der Tatsache, dass es eben 'nur' ein Rundumschutz für den Rechner ist und nicht mehr, zufrieden. Für all die angesprochenen Features - Passwortgenerator, Kinderschutz, etc - gibt es bereits gute Programme, die man sich bei Bedarf installieren kann. Viele Leute haben aber entweder keine Kinder oder wollen diesen den Zugang nicht beschränken, warum sollten wir diesen Leuten einen Kinderschutz mitinstallieren. Einige haben eben auch nicht RAM oder CPU im Überfluß, für diese Leute ist es noch ärgerlichr wenn das RAM durch ein AV belegt ist, dass aufgrund von ungenutzten Features die Ressourcen auffrisst. Fazit: Es gibt viele Antivirenprogramme, die die eierlegende Vollmilchsau sein wollen und versuchen alle Programme in einem zu vereinen. Es gibt User, die diesen Ansatz nicht mögen und nur ein Antivirenprogramm wollen. Nicht mehr. Für diese Leute gibt es, zum Beispiel Emsisoft Anti-Malware. Sie gehören nicht zu dieser Gruppe und das ist ok. Mit freundlichen Grüßen Kathrin
  6. 4 points
    Which for everything related to our core technologies (engine, behavior blocker, cleaning engine) would be me. Hi, nice to meet you! Next time someone looks strange at me for talking to myself I can now point them to this post and tell them you asked me to talk to me . Your argument is that we chose Bitdefender because it is "the best". Both Kaspersky as well as Avira consistently score higher in pure on-demand tests than Bitdefender does. If you consider PUP detection ESET is a superior contender as well. We considered all of them at one point or another but they were discarded for various reasons. The article is based on the submission we got through the "Submit information about detected Malware" option in all our products, which reports back meta data (infection names, number of infected objects) about all infections found by our products.
  7. 4 points
    Actually, there is a system behind it: My workstation computers are named after noble gases, like Krypton or Helium. Computers that I only use temporarily or belong to guests are named after transition metals like Titanium. Non-computer devices like smartphones are named after non-metals like Oxygen. All systems and VMs that are used for malware testing are named after radioactive elements like Uranium. Needless to say my WLAN and local workgroup is called "Periodic Table". And yes, I spent a significant amount of time coming up with that system and I am proud of it .
  8. 3 points
    Everything is clear, except the parts that are in Russian. I'm going to send you a private message with some instructions.
  9. 3 points
    It means that the tests done by AV-C and AV-T have a clear image of how they think AV software should work. The problem arises when your product doesn't fit the mould. Then you get penalized for not doing what everyone else does, even though what everyone else does may not be in the best interest of the user, to begin with. Best example: Snooping around in your encrypted connections, which literally every AV vendor screwed up at least once in the past and probably will continue to happen, exposing users to potentially greater risks than most malware does. For starters, the test sets aren't nearly as representative anymore. When we participated in AV-T and AV-C both tested with less than 200 samples a month on average. 200 samples out of literally tens of millions. The exact selection isn't clear and not representative of what users deal with either. None of them tests with PUPs for example, even though a simple look at any tech support community will tell you, that it is probably by far the biggest problem users are dealing with. So no, neither of those test scores represents real-life performance and it becomes blatantly obvious when you go to places like Bleeping Computer, GeeksToGo, Trojaner Board, Malekal, and all those other communities where people infected by malware show up for help and look at what products these victims used at the time they became infected. Then you will notice that a lot of these products with perfect scores don't look nearly as perfect in real-life conditions. The reason for this discrepancy is quite simple: Most AV vendors will specifically optimise their products for these tests. The most severe cases are where vendors end up outright cheating and detecting the test environments which then results in a change of behaviour of the product (think Dieselgate, but with anti-virus). But there are many ways you can game these tests. For example: you can try to figure out the threat intel feeds the companies use, then just buy those same threat intel feeds so you have all samples in advance you can track their licenses and supply different signatures to them or use your cloud to treat those test systems differently some particularly shady organisations literally also sell you their sample and malicious URL feed, so you can just outright buy the samples and URLs your product will get tested on later What you end up with as a result is a product that is optimised really really well for the exact scenario they are being tested under using the exact type of URLs and samples these testers use, but that is utterly useless when it comes to anything else. We just really don't want to create this type of product. So when we were asked whether we wanted to continue to participate this year, we discussed the matter internally, looked at what we get out of these tests (meaning: whether these tests have a discernable impact on our revenue) and decided that they are simply not worth it and that the tens of thousands of Euros we spent on them every year would be better spent on extending our team and building new ways of keeping our customers safe.
  10. 3 points
    Please note that Emsisoft Anti-Malware for Windows XP hasn't been updated (as in program updates) in over 2 years, and we never intended on continuing long-term database update support for it. In fact, we discontinued our own database updates for it over a year and a half ago, and those still running Emsisoft Anti-Malware on Windows XP have only been receiving BitDefender database updates. We've decided that it is time to stop redistributing those BitDefender updates for Windows XP, as all they are doing is giving those on Windows XP a false sense of security. In addition, it is extremely dangerous to continue using Windows XP. It has (for several years now) had well-known and major security vulnerabilities that Microsoft will never fix. These vulnerabilities make it trivial to infect a Windows XP system, and there is no security software in the world that is capable of preventing it. We can not, in good conscience, continue to provide any support for this version of Windows, as we announced on December 31st, 2015: https://blog.emsisoft.com/2015/12/02/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/ We highly recommend that you upgrade to a newer Operating System that is still supported. It doesn't matter if that's a newer version of Windows, or something free like Linux or BSD, as long as you'll be receiving security updates from whoever makes it. New vulnerabilities are discovered almost every day for every major Operating System (Windows, Linux, BSD, MacOS, Android, etc) so it is absolutely critical that you are able to receive security updates from whoever made the Operating System to help keep you and your data safe.
  11. 3 points
    Wenn alle Features eingebaut würden, die Galaxy wünscht, dann würde ich EAM sofort deinstallieren. Ich mag das Programm so wie es ist und hoffe, das bleibt auch so.
  12. 3 points
    Is this working OK now for everyone else? If it is, then there's no need for any more logs. All we needed was a traceroute to send to our CDN provider to help in identifying the server that was having the issue, and I managed to get one of those the other day.
  13. 3 points
    @achtsam Es wird eher langsam Zeit, dass Du deinen privaten Kreuzzug einstellst. Das nimmt ja wirklich paranoide Züge an.
  14. 3 points
    Hello, a2guard.exe is the visible protection process (to put it simple, the Emsisoft icon you see in the system tray). However actual protection drivers start a lot earlier. For example epp.sys (the Emsisoft Protection Platform driver) starts very early in the Windows boot process in order to ensure a protected system even when no user is logged in yet and no other programs have been started.
  15. 3 points
    Today, we've received information that our Dutch team member Rob R. passed away yesterday afternoon, after suffering from an unexpected heart attack last Wednesday. Rob was our lead software tester and we always admired him for his special eye to track down the most tricky bugs. He joined our team more than five years ago by voluntarily sending over a brand new and complete Dutch translation of our software. Shortly after he initiated our efforts in offering physical delivery of our software on CD boxes and USB sticks. He also demonstrated a great interest in testing security software which recently led him to becoming our lead tester for Emsisoft Anti-Malware and Emsisoft Internet Security. Rob will truly live on in our memories as a valued team member and friend.
  16. 3 points
    Hardik587 You are indeed becoming most wearisome. There is an old expression among diehard Texans. "No matter how much you kick a dead horse it won't get up" This is exactly what you are doing.
  17. 3 points
    Hello, please send me your license key via PM (personal message). I will add some days to your key as a sign of goodwill.
  18. 2 points
    Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future. We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/ If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/ There is no way to know for certain, however it is theoretically possible that someone may be able to obtain private keys for decryption. Unfortunately it isn't possible to know if or when that may happen.
  19. 2 points
    DrWeb support usually do not use international names of ransomware.
  20. 2 points
    Results of checking your files: https://id-ransomware.malwarehunterteam.com/identify.php?case=9da99e33569fe0af64a43b520f35bababd09ad3c https://id-ransomware.malwarehunterteam.com/identify.php?case=2e2e29f85fe2918c33683e2faeade22e51cf81ec https://id-ransomware.malwarehunterteam.com/identify.php?case=2f1a3356c8705f995285ab41e9456bc61f11d20e
  21. 2 points
    This is the general all decryptors page from Emsisoft. There is no decryptor for files encrypted by this ransomware yet. https://www.emsisoft.com/ransomware-decryption-tools/free-download
  22. 2 points
    Specialists of several companies (Emsisoft, DrWeb) are working on decryption of files that are encrypted by Avaddon. There are currently no decryptors and successful decryption methods without paying a pay for ransom.
  23. 2 points
    That means you have files encrypted by an offline key. They can be decrypted WHEN/IF Emsisoft recovers the offline/ private key. Suggest you run the decrypter on a test bed of some of these files every week or so to check. Emsisoft doesn't announce key recoveries. Suggest you run the decrypter NOW.
  24. 2 points
    @Amigo-A All variants of ChernoLocker do not leave a ransom note. It is a Python compiled script that just displays a message box when done, and opens a URL in the browser. url = f.decrypt('gAAAAABd5uHecSzXalJbhS48cQlhKynkcDotLAv8c3TD0jBkUvDQb-Z5snS7XgONHXqiNd5Czd94vCQix280kyHSjNnAwzgl66vYj_-YyTtPnNxTN3YjP-tZdQtd1bqe1WyRwrD-2m0xvruurd37CbHVSf2cTy-yCDCTN-MadttLITlVisEFMcKstpwHOUi-KV6YZ-7MmWcz2aaB1WmgSDNs_SN2buoKTg==') # url = 'https://platinumdatasolutionsltd.co.ke/wp-content/uploads/2018/11/landing-screenshot-img-9-768.jpg' webbrowser.open_new_tab(url) win32ui.MessageBox("All Your Files have now been encrypted with the strongest encryption\nYou need to purchase the encryption key otherwise\nyou won't recover your files\nRead the Browser tab on ways to recover your files\nMake Sure you dont loose this Email as you it will be loosing it will be fatal \nWrite it in a notepad and keep it safe \nEmail: [email protected]", 'YOUR FILES HAVE BEEN ENCRYPTED') @Raúl Try re-downloading the decryptor for v1.0.0.2 now. I've added support for your variant.
  25. 2 points
    I've been told that the time window for being able to figure out keys for .kiratos has ended, however I will go ahead and pass this on to the developer of STOPDecrypter so that he can archive it just in case he's able to figure out the decryption key at some point in the future.
  26. 2 points
    Hello, This is legitimate. You can read more about it here: https://blog.emsisoft.com/en/32517/new-in-2018-12-safe-web-browsing-with-emsisoft-browser-security/
  27. 2 points
    It is not the UI doing the protection, it is the service/driver, and they are the first things to be loaded during boot even before your desktop appears.
  28. 2 points
    Guten Tag, Bei Schwachstellen in einer Software ist es eigentlich immer am Besten wenn der Softwarehersteller die Schwachstelle behebt. Er ist der einzige, der Zugriff auf den Quellcode hat und diesen direkt verändern kann. Selbst der Patch von Microsoft ist ein wenig eine Krücke in diesem Sinne, da er nur den Zugriff verhindert und nicht wirklich die Schwachstelle behebt. Intel hat jedoch angekündigt innerhalb einer Woche eine Patch zu veröffentlichen und spätestens bis Ende Januar für alle zur Verfügung zu stellen. Emsisoft kann hier nicht dasselbe leiste wie Microsoft oder Intel, da wir weder den Quellcode von Windows noch für die Intelprozessoren haben. Wir werden jedoch, wie immer, unsere Verhaltensanalyse und den Dateiwächter mit allen Signaturen ausrüsten um Malware die diese Schwachstelle nutzen will zu blockieren. Besser ist es jedoch so schnell wie möglich sämtliche Sicherheitsupdates zu installieren. Ein Antivirenprogramm ist keine Alternative zu Sicherheitupdates. Mit freundlichen Grüßen Kathrin
  29. 2 points
    If you change the setting (for Malware hosts) on that screen (eg to Block silently) then all instances of malware-host alerts would become silent. That's not necessarily sensible - yes, fewer alerts, but also you'd be less aware of sites that maybe you shouldn't trust so much. If you see alerts for that specific malware host frequently, you could add a rule to treat it differently eg just silently blocking it. But again, you'd then not be warned that such sites had embeded links to that host. Is that wise?
  30. 2 points
    From (very) humble beginnings in a Windows XP Service Pack update, the Windows Firewall has evolved into a capable security tool. Today, its performance is on par with – if not better than – any modern third-party desktop firewall on the market. In light of this, and after a lot of careful consideration, the Emsisoft team made a very conscious decision to rely on the Windows Firewall moving forward, which ultimately led to us merging Emsisoft Internet Security with Emsisoft Anti-Malware. This will allow us to concentrate our efforts on building a bulletproof product while using our Behavior Blocker technology to further strengthen the already rock-solid Windows Firewall. To put it simply, using Windows Firewall in conjunction with Emsisoft Anti-Malware will provide better protection for our users, and that is our number one objective above all else. Since our announcement of the Emsisoft Internet Security and Emsisoft Anti-Malware merger, we have received a lot of positive feedback. However, we also got a lot of questions. We want to take the time to answer the most frequently asked questions in a bit more detail: So are you going to remove the firewall completely? The answer to that question is not as simple as it may seem at first. Firewalls are usually divided into two parts: A so-called packet filter, which usually deals with incoming packets and is therefore often called an inbound firewall; and an application filter that deals with applications wanting to access the network or internet, which is why it is often also referred to as an outbound firewall. Emsisoft Anti-Malware has always had an application filter as part of its Behavior Blocker and that will continue to be true. The difference between the outbound firewall in Emsisoft Anti-Malware and Emsisoft Internet Security is that the former makes decisions autonomously, while the later, at least in theory, allowed you to also use your manual rules. In practice, the default for Emsisoft Internet Security was to automatically allow all outbound connections and the majority of all our users never changed it. Why did you make the change? Was Emsisoft Internet Security less secure than the Windows Firewall? No. All firewalls on modern versions of Windows are based on the same technologies provided by Microsoft. In addition, inbound firewalls in particular are incredibly straightforward to implement, as they only block or allow access based on simple rules. That is why there is absolutely no difference in protection provided between any of the inbound firewalls on the market, including the Windows Firewall. However, the Windows Firewall does have some benefits: Support for Windows Networking like Home Groups is a lot better in the Windows Firewall out of the box. There is no need to tweak any rules manually as was often the case for Emsisoft Internet Security. It is easier to use. This is mostly because third-party applications will take care of creating all necessary firewall rules for you. That is not an option that Emsisoft Internet Security could provide, as most software vendors don’t care about third-party firewalls. The Windows Firewall also provides much better compatibility. Third-party software vendors usually test their products with the Windows Firewall as it is part of Windows, but almost never test their product’s compatibility with aftermarket firewall products. Last but not least, the Windows Firewall also provides a lot more configuration possibilities to expert users and allows for much more complex rulesets than the inbound firewall offered as part of Emsisoft Internet Security. But there are also a couple of disadvantages, which is where Emsisoft Anti-Malware 2017.8 comes in: Intelligent outbound firewall: The outbound firewall part of the Windows Firewall will by default allow every application to connect. This behaviour is actually identical with Emsisoft Internet Security, which also allowed any application to connect to the network or the internet unhindered by default. While both products can be manually configured to block programs from accessing the internet, most users don’t want to deal with this responsibility. This is where the intelligent outbound firewall that is part of our Behavior Blocker comes in, which will prevent malicious applications from communicating with the internet automatically while not getting in the way of benign applications. Enhanced malware protection: The Windows Firewall on its own does not provide any protection against more sophisticated attempts to bypass its outbound firewall through advanced techniques like code injection. Code injection essentially allows malware to take over a trusted program in order for its internet communication to pass through the firewall unhindered. Again, the Behavior Blocker in Emsisoft Anti-Malware is incredibly good at detecting and preventing these kinds of attacks. Windows Firewall Fortification: The functions Windows Firewall provides to software vendors to automatically create rules for their applications in the Windows Firewall for ease of use are also pretty much unprotected. That means that malware can and does create rules for itself automatically. In version 2017.8, we extended our Behavior Blocker technology to protect the exposed Windows Firewall functions from malicious usage. This gives you control over which of your applications are allowed to create Windows Firewall rules for you and which aren’t. This is what we refer to as “Windows Firewall Fortification”. To sum things up, for inbound filtering, the Windows Firewall is just as solid a choice as any other firewall product on the market, including Emsisoft Internet Security. It provides better compatibility and is easier to use for the majority of users. Its drawbacks mostly revolve around its outbound filtering capabilities, which are perfectly complemented by the enhanced Behavior Blocker that is part of Emsisoft Anti-Malware 2017.8 and later. Where can I find the new Windows Firewall Fortification options? The new options are part of the Emsisoft Anti-Malware Behavior Blocker. As such, you can find them under Protection/Application Rules: In addition, whenever the Behavior Blocker sees any application it doesn’t know to be trustworthy attempting to create new firewall rules or change the firewall status, it will attempt to auto-resolve the situation by blocking the attempt: If you have auto-resolve disabled, it will simply ask. Where can I find the “advanced configuration possibilities” you talk about? My Windows Firewall only has a couple of options! The default dialog to configure the Windows Firewall can be incredibly deceptive at first. The advanced configuration dialog is stashed away behind an innocuous looking link in the normal Windows Firewall configuration dialog: Windows Firewall dialog with link to Advanced settings Clicking that link will expose the real configuration of the Windows Firewall where you have full access to all the rules it adheres by. That looks awfully complicated. Are there easier methods? There exist a slew of additional applications that sit on top of the Windows Firewall and attempt to enhance it by making rule creation and management easier. Some of the most popular are: TinyWall (Free) – http://tinywall.pados.hu/ Windows Firewall Control (Freemium) – https://www.binisoft.org/wfc.php Glasswire (Paid) – https://www.glasswire.com/ That being said, we think that the majority of users probably won’t find these tools to be necessary. That is also why we decided against creating our own Windows Firewall front-end and focus our development efforts on improving the complementary and enhanced technology in our Behavior Blocker instead. So what do you recommend I should do? We strongly believe that the combination of Emsisoft Anti-Malware and the Windows Firewall is the best option for almost every user. For the past 12 years while developing our product, we used this exact combination in all of our internal performance evaluations of our technology. Our malware research team works hard to make sure that even the most advanced threats are blocked immediately across all our products. So yes, Emsisoft Anti-Malware blocks the same malware that Emsisoft Internet Security blocks out of the box – no configuration, paying extra or jumping through hoops needed. If you do feel the need to make sure that certain legitimate applications can’t access the internet, the Windows Firewall does offer the ability to do so via its Advanced Settings. If you find that method to be too inconvenient, going with one of the many front-ends may be an option for you. We do know that a small minority of Emsisoft Internet Security users believe that the Windows Firewall must have backdoors implemented by Microsoft to allow them to spy on their users. In all our research, we haven’t found one and neither have hundreds of other security professionals that constantly review Windows for possible backdoors and vulnerabilities. We also think it is important to keep in mind that every single firewall product for Windows Vista and later uses the very same frameworks to implement packet and application filtering. There is no difference between the Windows Firewall, Emsisoft Internet Security and any other third party firewall from a technical point of view. If Microsoft were to backdoor their products to allow unhindered communication, this backdoor would probably be part of the Windows Filter Platform or the NDIS Lightweight Filter Framework, which are the underlying technologies all firewall products are built upon, and affect every firewall product equally. If you still prefer to use a firewall product other than the Windows Firewall, we recommend you contact the software company creating your new firewall product of choice beforehand to ask them whether they implement their own firewall or rely on the Windows Firewall as well. Most firewalls and internet security suites dropped their own implementation in favour of the Windows Firewall many years ago. So we suggest you ask them first to make sure you don’t end up with a Windows Firewall front-end instead. Do you have more questions? Post them in the comments and we’ll answer them. Have an excellent (malware-free) day! View the full article
  31. 2 points
    Hello to you all, l don't know how some of you are going to react to my post but the end is what matters. On Friday morning we (company) where infected from the Cry36 Virus(Ransom). Our Server 2008R2 was with anti-virus and with Windows Update.. up to date.. At the time we had a external Hard drive connected to the server (the only one we had) since we didn't have a duplicate due the second one failed on us. Due to hard times here in Greece we thought that one hard drive was enough. Since our server was under repair with a raid problem we had an live backup. All our files where encrypted.. Most you will probably understand. We called local Police, Internet Crime Center Greece and Interpol. We had support for a number o techs, antivirus profs in Greece and around the world. We had no choice but to gamble with the hackers. They asked for $800 in bit coin. We had nearly every day email exchange with them. The process to obtain bit coin was a long and stressing time. The amount of money we where loosing day by day was nightmare. After 8 days we had the bit coin, we transferred them to the people responsible and in 15min we had the unlock.exe we our ID and a password from Greece to US. They even gave us instructions and warnings not to damage the files. We got all our files back!!!!!!!!!!!!!! Yes we did the wrong thing and payed. In the end we lost a lot of money and lived 10 days of hell!!!!! The virus was infected from a personal email...
  32. 2 points
    The secure connection (HTTPS vs HTTP) has nothing to do with whether or not the website is secure. It has to do with whether or not your connection to the website is secure, which is intended to prevent snooping on communication between you and the server more than it is anything else. Man-in-the-middle attacks can still expose the contents of secure connections, but if a website is configured correctly then it is extremely difficult to do that. A hacker can compromise a website and replace legitimate downloads with infected copies, and this has happened before (ClassicShell and AmmyAdmin are a couple of examples). With popular software (7-Zip for instance) there shouldn't be a BB alert, since it would be trusted by our Anti-Malware Network. With less popular software, it does become more problematic, however a user can search for the SHA-1 hash provided in the alert and try to find information about the file in question.
  33. 2 points
    Fabian who works on the decrypters has been ill recently, but we are looking into this. Please be patient. Regards, Sarah
  34. 2 points
    Thanks, works great, thanks for all the feedback in this thread and for getting it sorted.
  35. 2 points
    Perhaps add to EAM an option to disable this feature? Not all of us are gamers ..............................
  36. 2 points
    Hi, So I think, change the text is better. Thank You!
  37. 2 points
    hi, as you know Online Armor and the latest Emsisoft Internet security v9 can't be installed when Virtual box is present (it will generates a BSOD) ; so there is the procedure to to have them both. If Virtual Box is not installed yet (and was never installed) 1- Install OA/ EIS 2- install Vbox If Virtual Box was installed before but removed 2- open "Regedit" (via Run) 3- check this registry key : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt 4- if it's still present, delete it 5- reboot (not necessary, but better if done) 6- install OA/EIS 7- install Vbox If Virtual Box is already installed 1- uninstall Vbox 2- open "Regedit" (via Run) 3- check this registry key : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt 4- if it's still present, delete it 5- reboot (not necessary, but better if done) 6- install OA/EIS 7- install Vbox hope this will help you note: i did this procedure since ages so it really works ^^
  38. 2 points
    You can go ahead and have EEK safely delete: Value: HKEY_USERS\S-1-5-21-3104866962-3908348715-1408370962-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR detected: Setting.DisableTaskMgr (A) Value: HKEY_USERS\S-1-5-21-3104866962-3908348715-1408370962-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS detected: Setting.DisableRegistryTools (A)Everything else looks good.Unless you are having problems, it is time to do the final steps. Now to remove most of the tools that we have used in fixing your machine: Download Delfix from here and save it to your desktop. Ensure Remove disinfection tools is checked.Also place a checkmark next to:Create registry backupPurge system restoreClick the Run button.When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.Empty the Recycle Bin Download to your Desktop: - CCleaner Portable UnZip CCleaner Portable to a folder on your Desktop named CCleanerRun CCleanerOpen the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit) Click "Options" and choose "Advanced" Uncheck "Only delete files in Windows Temp folders older than 24 hours" Then go back to "Cleaner" and click the "RunCleaner" button. Exit CCleaner. Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Run Windows Update and update your Windows Operating System. Install and run the , this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. Articles to read: How to Protect Your Computer From Malware How to keep you and your Windows PC happy Web , email, chat, password and kids safety 10 Sources of Malware Infections That should take care of everything. Safe Surfing!
  39. 2 points
    Upgrade from EIS to EIS (Beta) I currently have for the 'Advanced Firewall Settings' to "Ask" to allow incoming/outgoing firewall rules. (all 4 options are set to Ask) Application Rules did not Update after Upgrade ----------------------------------------------------------- After the upgrade/restart i deleted the custom rules to allow ports 80/443 and yet it still allowed the connection even after restarting firefox and did not prompt me to allow it again either. So I went to Settings -> "Factory Defaults" this seemed to do the trick, and this time asked me to allow the port connections 80 / 443. Real-Time Firewall Blocking ------------------------------------ At first I allowed port 80 / 443, and then tried adding a BLOCK TCP/UDP 0-65535 (below to the first rule) i could still browse successfully (where before in v10, 0-65535 was over-riding everything) However then i removed the rules, then tried this time to "block" the connections, except it was still allowing the connection, even though 80 / 443 were blocked. It wasn't until I restarted firefox that the blocking rule took effect. so it appears real-time firewall blocking of the application is not quite working. Real-time Application Blocking (or Suggestion) ------------------------------------------------------------------- Another issue ,prevalent in v10 also, is when you block an application in Application Rules or Behaviour Blocker, it does not close the application once blocked, it just prevents it from running the next time. Where in v9 i remember it used to close the application immediately once blocked. Automatic Custom Montioring (Suggestion) ------------------------------------------------------------------- Even though I have automatic firewall settings set to "Ask" about trustworthy applications, the behaviour blocker still sets everything to "All Allowed", so each time I do say.. a Factory Reset or new install, I have to reset each application to "Custom Monitoring" if I want to be confronted with potential behavioural threats. The behavioural blocking is the pride and joy of EIS, so I think it should be an option in "Advanced Firewall Settings" to set "All Allowed" to "Custom Monitoring" by default. Which will warn you about code injection and such. Automatic Behavior Blocking Template(Suggestion) ----------------------------------------------------- Also think you should be able to create something like a Template that applies to all applications by default, for example.. "Block Backdoor Related Activity" "Block Spyware Related Activity" could be set by default, based on your template you created. More Detailed Information About Intrusions (Suggestion) ---------------------------------------------------------------------------------- I mentioned in the previous suggestion about behavioural blocking, and how it warns you about code injection and potential intrusions. These errors can come from system applications, for example... when changing personalize settings, a message appears saying Explorer.exe wants to change something, or when Firefox tries to run a program from the downloads menu, it will say something along the lines that Firefox is acting like a trojan or something to that nature. These are scenarios where it was likely a false detection, but was warning of a potential problem, which is great! However, there are also scenarios where Explorer.exe or Firefox.exe may be doing something it shouldn't, and yet the options are to Allow something potentially bad, or Block, which closes the application, not really knowing what you just blocked. So what i'd really love to see.... is the offending command, i believe v9 had it right... when it popped up the behaviour, it gave you much more verbose input, like Explorer.exe -> Shell32.dll -> hotdog.dll -> somethingweird.exe then i could tell the difference between, a simple desktop entry being modified, or of an actual threat that needs to be dealt with. So would really really love to see an option in "Advanced rule settings" for [ X ] verbose behaviour messages Application Rules & Behavior Rules Merging (Suggestion) ---------------------------------------------------------------------- I think v9 also had it right in this case.... all of the application rules were all in one neat tidy window, maybe i'm a little daft, but i don't quite understand why these two are seperated, and why some applications will show up in Behavior Blocker and not in Application Rules, and if i want one in the other, i have to create the rule myself. Then tediously set everything to Custom Monitored, to get it to monitor its behavior. Theming (Suggestion) ---------------------------- I know i've said this before, but i'll say it again... i'd love to have an option to theme/skin the EIS application, maybe to something with more neutral colors. Insights ---------- If everything gets automatically allowed, then its only passively protecting the system for the sake of letting Windows run smoothly, The goal here is easy to use security, i think its important not to let security take a back seat for the sake of making it easy to use. In the Blog you make mention that everything should be kind of behind the scenes without much intervention and fiddling around with settings, however I think a lot of people don't really mind the extra popups as long as they know their system is actually being protected. Special Thanks -------------------- I'd like to thank the emsisoft team for their dedication and hard work on this amazing application. I hope everything i've said has not been discouraging but has inspired you to keep working to make this program even better. Keep up the good work, and please tell Santa about everything on my wish list.
  40. 2 points
    You have to be careful if you are behind a router. You may just be testing that.
  41. 2 points
    Similar issue here. I had strayed and had been using a trial of another product. Reinstalled the latest EMIS very early this AM - 3AM EST. Tonight I have been unable to download the 1 new Important Windows Update for 8.1. Have tried several times. Can see that there is zero incoming traffic. Finally get an error that Windows Update failed. I suppose it is possible that the issue is on the Microsoft side.
  42. 2 points
    At the moment it is not possible to delete multiple lines at once. I have made a suggestion internally to add it though.
  43. 2 points
    The Shariff solution looks very elegant and I'm watching the project for quite some time. They released a new version a few months ago https://github.com/heiseonline/shariff It doesn't 100% meet our requirements but we may adapt some things from it and replace our current social media buttons. It's already in the works.
  44. 2 points
    Bitte das alles deinstallieren. Vor allem LPT, dann geht auch das Internet wieder. Downloade Dir bitte AdwCleaner auf deinen Desktop. Starte die adwcleaner.exe mit einem Doppelklick. Klicke auf Suche, dann Löschen. Nach Ende des Suchlaufs öffnet sich eine Textdatei. Poste mir den Inhalt mit deiner nächsten Antwort. Die Logdatei findest du auch unter C:\AdwCleaner[s1].txt. Zum Schluss bitte einen frischen Scan mit FRST machen und das Logfile anhängen.
  45. 2 points
    It appears you are mixing up Malwarebytes Anti-Malware (current version is and Emsisoft Anti-Malware (current version is Since Malwarebytes and Emsisoft are entirely different companies, the license keys aren't interchangeable. However, if you want I can send you a free 1 year license of our product .
  46. 2 points
    there is option all gamer need enter game mode automatically in full screen(games,movies,..) like bitdefender antivirus
  47. 2 points
    Hi und Herzlich Willkommen beim Emsisoft Support Forum! Systemscan mit FRST Bitte lade dir die passende Version von Farbar's Recovery Scan Tool auf deinen Desktop: FRST 32-Bit | FRST 64-Bit (Wenn du nicht sicher bist: Start > Computer (Rechtsklick) > Eigenschaften) Starte jetzt FRST. Ändere ungefragt keine der Checkboxen und klicke auf Scan. Die Logdateien werden nun erstellt und befinden sich danach auf deinem Desktop. Bitte beide Logfiles in der nächsten Anwort anhängen.
  48. 2 points
    Nee, alles in Ordnung Downloade dir bitte Combofix vom folgenden Downloadspiegel Link 1 WICHTIG - Speichere Combofix auf deinem Desktop Deaktiviere bitte all deine Anti Viren sowie Anti Malware/Spyware Scanner. Diese können Combofix bei der Arbeit stören.Starte die Combofix.exe und folge den Anweisungen auf dem Bildschirm. Wenn Combofix fertig ist, wird es eine Logfile erstellen. Bitte poste die C:\Combofix.txt in deiner nächsten Antwort. Hinweis: Solltest du nach dem Neustart folgende Fehlermeldung erhalten starte den Rechner einfach neu. Dies sollte das Problem beheben.
  49. 2 points
    Good morning, korben First, instead of just shutting down whole Guard try separately disabling “onExecution Scan” scan only and then “Malware-IDS” only. The reason for testing “onExecution” being disabled, despite that is a long shot: In the past there were reports that opening large media files of certain type by double-clicking will cause scanning the media too with substantial delay. But when I asked the user to test invoking the the Player 1st and after that opening the media file - that worked perfectly fast. You answered already that “opening from inside” doesn't help. Still please test disabling “onExecution”. ======= Nobody insisting on deeper investigation, that's your choice but “cutting off net connection” is not all. That may not be the case, but if you are testing that - there are ways to check whether there still are attempts to “connect” if suspected... Just out curiosity for testing you may try different free notepad. Set association with .TXT and observe its behaviour Here is one of the lists of Notepad Alternatives Those have many additional features, most of them, if not all are multi-document. You may not need all that, but that's just for testing or use it if that's working fine & fast. You always can go back when & if the cause of the main problem was found. Notepad ++ can be installed as Portable Application , so you don't mess with the Registry (just delete the folder later and that's all) That's interesting and innovative method to solve “small problem” by getting new laptop and OS (we all should try that ) Just a reminder. Since I mentioned temporary shutting down ThreadFire (TF) in order to test – if you will uninstall A-M from old PC in order to reinstall on a new system, you can save/leave TF, otherwise I would suggest not using it alongside with A-M. Cheers! P.S. 1) after having the morning coffee I looked back to the image you provided. It is not the best quality, but most importantly that is the overall view What was asked to look at is – drill deeper into Applications, etc. and see whether there are events at the time of running Notepad. 2) I had no time yet to find your uncle
  50. 2 points
    Wow! That would be small thing to forget "ThreatFire"... you mean (?) And?... Please tell if you found the cause related to that. ====== most likely redundant info below Anyway since I prepared some after reading your previous reply I will post it ... even if nothing applies it may help in other situations ======= I am not sure I can see how that related to A-M at the moment from the description, except you are saying that disabling the guard helps. I am not using Vista but I hope that H_D may help to provide Properties info for the standard Notepad and you can do the same. a side note: that may not relate but still … If you search out there there are reports for Vista slow file opening (notepad included) but as I briefly noticed that was in time of SP1 Any reasons that you are still using SP1 but not SP2? You didn't answer the question about the size of files you are opening and whether that matters? Can you try to open any other file with Notepad like .log/ .ini. Will you experience the same effect? Are you using any add-ons / typing enhancements for Notepad? Well, again not really A-M related but there are several things that improve file opening and in Notepad in particular: - try to uncheck Word Wrapping – that really reduces opening time, but for big files. - In Explorer / File Options / View Tab find and uncheck "automaticaly search for network folders and printers " Have you ever connected this PC to the LAN? There is a weird thing: when you do the above some associations for opening files can be changed for network names “\\” in the Registry and another interesting article comes to mind (but I cannot find it right now) programs' network rules could be set that they are accessing particular IP addresses and when PC is disconnected that is still happening until that times out. Therefore, there is a delay that could be around 30 seconds before the file opens normally. You may check if there are network activities when you are opening files with Notepad. Any logged events in the System/Application Event viewer at the moments when you are using Notepad? You can clean IDS Log and check what is logged there as well at that time. Not much help and no more ideas at this point. My regards
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