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  1. Note: It is recommended to make a backup of all important files before using the decrypter. Link to decrypter download page. <- The decrypter will tell you if your files are decryptable, whether you're dealing with an "old" or "new" variant of STOP/Djvu, and whether your ID is online or offline. Link to instructions for using the decrypter (PDF). Link to "file pair" submission form. Link to more information about the decrypter. <- Article at BleepingComputer.com Link to more detailed information about STOP ransomware (covers more than just STOP/Djvu). <- Forum post at BleepingComputer.com Can I report this encryption of my files as a crime? Yes. Distribution of malicious files and holding property for ransom are criminal acts in many countries, and we encourage all victims to report such incidents to the national law enforcement in the country where they reside as this helps them determine how best to prioritize investigations into such criminal activity. There is a list of national law enforcement agencies who are participating in the No More Ransom project at the following link with information on how to file a report (if you live in a country not on the list then feel free to report the incident to your local law enforcement): https://www.nomoreransom.org/en/report-a-crime.html Someone says they can decrypt my files, but I will have to pay them. Is this safe? Such individuals or companies are either scam artists, or they are paying the ransom without telling you and overcharging you for it. Either way we recommend avoiding any contact with those who claim they can decrypt your files for a fee. How do I remove the ransomware? The STOP/Djvu decrypter will stop the ransomware from running so that it can't continue encrypting your files, however it doesn't completely remove the ransomware. Most Anti-Virus software will detect STOP/Djvu if you run a scan for it, however if you don't have Anti-Virus software installed then you can run a Malware Scan with Emsisoft Emergency Kit (free for home/non-commercial use). Note that formatting the hard drive and reinstalling Windows will also remove the infection, however this ransomware is particularly easy to remove, so if a computer is only infected with STOP/Djvu then formatting the drive would be unnecessary. Will removing the infection unlock my files? No. Your files are encrypted. This encryption needs to be reversed (via a process called "decryption") before your files will be usable again. This encryption cannot be removed or undone simply by removing the STOP/Djvu ransomware infection. The decrypter can't decrypt my files? In most cases this means you have an online ID. It could also mean your files were encrypted by a newer variant of STOP/Djvu. See below for explanations. Why won't the decrypter run? The decrypter requires version 4.5.2 or newer of the Microsoft .NET Framework, so this could mean your version of the .NET Framework is out of date. We recommend installing the latest version of the .NET Framework (4.8 at the time of writing this), and then trying the decrypter again. What does "Remote name could not be resolved" mean? This can happen if your computer isn't connected to the Internet. If your Internet connection is working, then it can also be an indication of a DNS issue, and we recommend you reset your HOSTS file back to default if everything else seems fine. Microsoft has an article about this at the following link: https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default Why is the decrypter stuck on "Starting"? When you run the decrypter, it looks for encrypted files. It will say "Starting" until it is able to find some. If the decrypter remains stuck on "Starting" for a long period of time, then this means it is unable to find any encrypted files. Offline ID. When the ransomware can't connect to its command and control servers while encrypting your files, it uses a built-in encryption key and a built-in ID. Offline ID's generally end in t1 and are usually easy to identify. Since the offline key and ID only change with each variant/extension, everyone who has had their files encrypted by the same variant will have the same ID and the files will be decryptable by the same key (or "private key" in the case of RSA keys). Online ID. In most cases the ransomware is able to connect to its command and control servers when it encrypts files, and when this happens the servers respond by generating random keys for each infected computer. Since each computer has its own key, you can't use a key from another computer to decrypt your files. The decrypter is capable of working around this with older variants as long as it has some help, however for newer variants there is nothing that can be done to recover files. Old Variants. Old variants were those in distribution until near the end of August, 2019. Our decrypter supports offline ID's for almost all older variants, and can decrypt files for those with offline ID's without needing any help. For online ID's, it's necessary to supply file pairs to our online submission form so that the decrypter can be "trained" how to decrypt your files. A list of extensions from older variants can be found at the bottom of this post. Is it possible to change an online ID into an offline ID? Your files' ID serves to identify which private key is needed to decrypt your files. If you were to somehow change the ID that was added to your encrypted files, then all you would accomplish is making it impossible to decrypt your files at all, even if you paid the ransom. It is imperative that you don't attempt to modify your encrypted files if you want to make sure that they can be decrypted some day. New Variants. These use more secure RSA keys which are impervious to most types of attacks. Support for some offline ID's has been added to the decrypter for newer variants, and support for new offline ID's will be added as we are able to figure out private keys (decryption keys) for them. As for online ID's, due to the usage of RSA keys, there's currently nothing the decrypter can do to help recover files. How long does it take to add support for new offline ID's to the decrypter? Private keys for offline ID's are donated by victims who paid the ransom, and there is no way for us to be able to estimate when this will happen. If you have an offline ID then try running the decrypter once every week or two, and if we have been able to add the private key for your ID then it will start decrypting files. Will it ever be possible to decrypt new variants with online ID's? That depends on whether or not law enforcement is able to catch the criminals who are behind this ransomware. If law enforcement is able to catch them and release their database of keys, then we can add those to our database for decryption. Are there any ways to recover/repair files that can't be decrypted? In most cases this is not possible, however there is a tool called DiskTuna that can help repair some videos that have been encrypted. This tool was made by a third-party, and they are not affiliated with us, however one of our developers has verified that it does work in at least some cases. You can find more information at this link. What is a file pair? This refers to a pair of files that are identical (as in they are the exact same file), except one copy is encrypted and the other is not. Our decryption service can analyze the differences between an encrypted file and an original unencrypted copy of the same file, allowing it to determine how to decrypt that type of file. For most victims with an older variant of STOP/Djvu, submitting file pairs will be the only way they will get their files back. File pairs only work for one type of file. Due to the way encryption works in STOP/Djvu, file pairs can only help the decryption service figure out how to decrypt one type of file. For instance, if you submit a file pair for an MP3 file, then the decrypter will be able to decrypt all of your other MP3 files, however it won't be able to decrypt any other type of file. There are some exceptions to this, such as certain newer Microsoft Office documents (such as DOCX and XLSX) since those files are technically ZIP archives. The decrypter can't decrypt all of my pictures even though I submitted file pairs for them? JPEG/JPG images have a format oddity that causes file pairs to be specific to each source of pictures, rather than the file format in general. As an example, if you have pictures from two different cameras, and submit a file pair from the group of pictures from one of the cameras, then the decrypter will only be able to decrypt files from the camera that the file pair came from. In order to decrypt all JPEG/JPG images, you will need to submit file pairs from every source you've obtained those pictures from. Extensions from older variants that the decrypter supports:
    13 points
  2. Official word is, "yes". We will give free license extensions to anyone who upgraded to Windows 10 and was unable to use the firewall. Once the issue has been resolved, please either submit a support ticket in our helpdesk system, or send a Private Message on the forums to me (English Support) or Thomas Ott (English/German Sales). Be sure to mention that you would like to have your license extended due to the Windows 10 issues and include in your message any license keys that were in use on a computer with Windows 10. Feel free to link to this forum post if you would like to.
    7 points
  3. As announced earlier, we are changing our firewall strategy and will soon merge Emsisoft Internet Security with Emsisoft Anti-Malware, effective as of our next release in October. Instead of developing our own firewall module, we’re going to rely on the built-in Windows Firewall core that has proven to be powerful and reliable. Its only weak point is the fact that anyone can freely change the firewall configuration. In other words, if malware manages to run on the PC with sufficient administrator permissions, it’s able to allow itself to get through the firewall. To resolve this vulnerability, we’ve developed a new Firewall Fortification feature for Emsisoft Anti-Malware’s Behavior Blocker as part of our 2017.8 release. Firewall Fortification detects and intercepts malicious actions from non-trustworthy programs in real time before they can cause any damage. Behavior Blocker alert: Firewall manipulation All 2017.8 improvements in a nutshell Emsisoft Anti-Malware New: Firewall Fortification feature that blocks illegitimate manipulations of Windows Firewall rules. Improved: Forensics logging. Fixed: Rare program freezes on opening the forensics log, confirming of surf protection notifications and during malware detection. Fixed: Computer restart instead of computer shutdown executed, when set for a silent scan. Several minor tweaks and fixes. Emsisoft Enterprise Console Improved certificate handling to avoid connectivity issues. Several minor user interface improvements. Several minor tweaks and fixes. How to obtain the new version As always, so long as you have auto-updates enabled in the software, you will receive the latest version automatically during your regularly scheduled updates, which are hourly by default. New users please download the full installer from our product pages. Note to Enterprise users: If you have chosen to receive “Delayed” updates in the Update settings for your clients, they will receive the new software version no earlier than 30 days after the regular “Stable” availability. This gives you time to perform internal compatibility tests before a new version gets rolled out to your clients automatically. Have a great, well-protected day! View the full article
    6 points
  4. Ransomware infections are unique in many ways. Most importantly, a lot of the natural instincts which are usually correct when dealing with malware infections can make things worse when dealing with ransomware. Please see the following steps as a guideline when dealing with your ransomware infection. Do not delete the ransomware infection The natural instinct of most users is first to remove the infection as quickly as possible. This instinct is, unfortunately, wrong. In most cases, we will require the ransomware executable to figure out what exactly the ransomware did to your files. Finding the right ransomware sample becomes infinitely more challenging when you deleted the infection and can't provide us with the ransomware. It is okay to disable the infection by disabling any autorun entries pointing to it or by quarantining the infection. However, it is important not to delete it from quarantine or to remove the malicious files right away without a backup. Disable any system optimisation and cleanup software immediately A lot of ransomware will store either itself or necessary files in your temporary files folder. If you do use system cleanup or optimisation tools like CCleaner, BleachBit, Glary Utilities, Clean Master, Advanced SystemCare, Wise Disk/Registry Cleaner, Wise Care, Auslogics BoostSpeed, System Mechanic, or anything comparable, disable those tools immediately and make sure there are no automatic runs scheduled. Otherwise, these applications may remove the infection or necessary ransomware files from your system, which may be required to recover your data. Create a backup of your encrypted files Some ransomware has hidden payloads that will delete and overwrite encrypted files after a certain amount of time. Decrypters may also not be one hundred percent accurate, as ransomware is often updated or simply buggy and may damage files in the recovery process. In those cases, an encrypted backup is better than having no backup at all. So we urge you to create a backup of your encrypted files first, before doing anything else. Server victims: Figure out the point of entry and close it Especially recently we have seen a lot of compromises of servers. The usual way in is by brute-forcing user passwords via RDP/Remote Desktop. We firmly suggest you check your event logs for a large number of login attempts. If you find such entries or if you find your event log to be empty, your server was hacked via RDP. It is crucial that you change all user account passwords immediately. We also suggest to disable RDP if at all possible or at least change the port. Also, it is important to check all the user accounts on the server, to make sure the attackers didn't create any backdoor accounts on their own that would allow them to access the system later. Figure out what ransomware infected you Last but not least it is important to determine what ransomware infected you. Services like VirusTotal, which allows you to scan malicious files, and ID Ransomware, which lets you upload your ransom note and encrypted files to identify the ransomware family, are incredibly useful and we will probably end up asking you for the results of either of these services. So by providing them right away, you can speed up the process of getting back your files. If you struggle with any of these points, please feel free to ask for help. Our ransomware first aid service comes with no-strings-attached and is free for both customers and non-customers.
    4 points
  5. Guten Tag, Wir haben mittlerweile mehrfach etabliert, dass Emsisoft nicht das Programm Ihrer Wahl ist. Sie haben sich bereits anderweitig ein Antivirus gesucht, dass auch noch dreißig weitere Funktionalitäten mitabdeckt. Fakt ist jedoch, dass viele Leute eben auch ein Antivirenprogramm suchen, dass nicht noch fünfzig Extras mitbringt, die man nicht will oder nicht braucht. Für diese Leute gibt es eben Emsisoft Anti-Malware und die meisten unserer Kunden sind mit der Tatsache, dass es eben 'nur' ein Rundumschutz für den Rechner ist und nicht mehr, zufrieden. Für all die angesprochenen Features - Passwortgenerator, Kinderschutz, etc - gibt es bereits gute Programme, die man sich bei Bedarf installieren kann. Viele Leute haben aber entweder keine Kinder oder wollen diesen den Zugang nicht beschränken, warum sollten wir diesen Leuten einen Kinderschutz mitinstallieren. Einige haben eben auch nicht RAM oder CPU im Überfluß, für diese Leute ist es noch ärgerlichr wenn das RAM durch ein AV belegt ist, dass aufgrund von ungenutzten Features die Ressourcen auffrisst. Fazit: Es gibt viele Antivirenprogramme, die die eierlegende Vollmilchsau sein wollen und versuchen alle Programme in einem zu vereinen. Es gibt User, die diesen Ansatz nicht mögen und nur ein Antivirenprogramm wollen. Nicht mehr. Für diese Leute gibt es, zum Beispiel Emsisoft Anti-Malware. Sie gehören nicht zu dieser Gruppe und das ist ok. Mit freundlichen Grüßen Kathrin
    4 points
  6. Which for everything related to our core technologies (engine, behavior blocker, cleaning engine) would be me. Hi, nice to meet you! Next time someone looks strange at me for talking to myself I can now point them to this post and tell them you asked me to talk to me . Your argument is that we chose Bitdefender because it is "the best". Both Kaspersky as well as Avira consistently score higher in pure on-demand tests than Bitdefender does. If you consider PUP detection ESET is a superior contender as well. We considered all of them at one point or another but they were discarded for various reasons. The article is based on the submission we got through the "Submit information about detected Malware" option in all our products, which reports back meta data (infection names, number of infected objects) about all infections found by our products.
    4 points
  7. Actually, there is a system behind it: My workstation computers are named after noble gases, like Krypton or Helium. Computers that I only use temporarily or belong to guests are named after transition metals like Titanium. Non-computer devices like smartphones are named after non-metals like Oxygen. All systems and VMs that are used for malware testing are named after radioactive elements like Uranium. Needless to say my WLAN and local workgroup is called "Periodic Table". And yes, I spent a significant amount of time coming up with that system and I am proud of it .
    4 points
  8. You've not yet adequately answered my questions. I have however noticed that EAM hasn't nagged me recently; does that mean that someone's tweaked the code to stop the nagging, or is it just coincidence (since the nags seemed to be at irregular intervals)? If the nagging is going to continue, then please explain once and for all WHY this authentication is needed for a user who is not using the website-based console. Please also address all the other points I've raised here, namely: - the possibility (if there's not multiple instances) that your backend server is a single point of failure - the possibility (if someone manages to hack into those server(s)) of the security of customers' systems being at risk. I'm sure you won't have forgotten that an Emsisoft server was breached in Jan-Feb 2021. I know that was reported as a fairly minor data leak, but that doesn't mean that other kinds of breach are impossible. I wonder how much thought Emsisoft have given to how they'd mitigate effects (on customers' systems) if such a breach were to occur. And, do you run disaster-recovery tests on your infrastructure? If eg a data-centre which houses your servers burns down (as did OVHcloud, Strasbourg, France, in March 2021) how long will your customers be affected for? - the point about the website console, if one chooses to change to "Local Only" resetting my (private) PC's EAM configuration to default - two problems there: why would it reset anything, and secondly how/why (if my PC is not authenticated to the workspace) does it have the right to perform a reset? - the tooltip text for the "Local Only" option I do not think I have muddied the waters with conjecture. But note that "conjecture" means speculation based on inadequate information. The very fact that I've been asking the initial question here (about the nagging) over and over again without a proper answer being given has not helped. Questions about single points of failure etc might have been less relevant before when your customers' systems were less tightly integrated with your servers; I mean all of us could cope with occasional absences of signature updates. But centralised control of our copies of EAM by your servers considerably heightens risk for customers. I would like you to understand that I ask about these things based on my professional experiences in a UK bank's datacentre.
    3 points
  9. Everything is clear, except the parts that are in Russian. I'm going to send you a private message with some instructions.
    3 points
  10. Hello @SalasKafa, Thank you for contacting Emsisoft Support. TOPI is a newer variant of the STOP/DJVU family of ransomware and is not supported by our decryption tool. Any ID ending in t1 is an Offline ID anything else is an Online ID. This is important as it tells us how the encryption key was generated. There may be multiple Ids, especially if communication between the target system and the command & control server is interrupted for any reason, or because the file encryption was done in stages to avoid detection. An Offline ID means that the encryption key pair was generated locally and the encryption key is encoded in a file. An Online ID means the encryption key pair was generated and stored on a remote command & control server under the control of the ransomware gang responsible for encrypting your files. Why is this important? The ID of the file(s) is how private encryption keys are identified. If we have a private encryption key matching the ID for a file(s) then that can be used to decrypt the file(s). However, this is all contingent on us having a matching private encryption key in our database. The downside of all this is that we are not currently in possession of private encryption keys for the TOPI variant of STOP/DJVU.
    3 points
  11. It means that the tests done by AV-C and AV-T have a clear image of how they think AV software should work. The problem arises when your product doesn't fit the mould. Then you get penalized for not doing what everyone else does, even though what everyone else does may not be in the best interest of the user, to begin with. Best example: Snooping around in your encrypted connections, which literally every AV vendor screwed up at least once in the past and probably will continue to happen, exposing users to potentially greater risks than most malware does. For starters, the test sets aren't nearly as representative anymore. When we participated in AV-T and AV-C both tested with less than 200 samples a month on average. 200 samples out of literally tens of millions. The exact selection isn't clear and not representative of what users deal with either. None of them tests with PUPs for example, even though a simple look at any tech support community will tell you, that it is probably by far the biggest problem users are dealing with. So no, neither of those test scores represents real-life performance and it becomes blatantly obvious when you go to places like Bleeping Computer, GeeksToGo, Trojaner Board, Malekal, and all those other communities where people infected by malware show up for help and look at what products these victims used at the time they became infected. Then you will notice that a lot of these products with perfect scores don't look nearly as perfect in real-life conditions. The reason for this discrepancy is quite simple: Most AV vendors will specifically optimise their products for these tests. The most severe cases are where vendors end up outright cheating and detecting the test environments which then results in a change of behaviour of the product (think Dieselgate, but with anti-virus). But there are many ways you can game these tests. For example: you can try to figure out the threat intel feeds the companies use, then just buy those same threat intel feeds so you have all samples in advance you can track their licenses and supply different signatures to them or use your cloud to treat those test systems differently some particularly shady organisations literally also sell you their sample and malicious URL feed, so you can just outright buy the samples and URLs your product will get tested on later What you end up with as a result is a product that is optimised really really well for the exact scenario they are being tested under using the exact type of URLs and samples these testers use, but that is utterly useless when it comes to anything else. We just really don't want to create this type of product. So when we were asked whether we wanted to continue to participate this year, we discussed the matter internally, looked at what we get out of these tests (meaning: whether these tests have a discernable impact on our revenue) and decided that they are simply not worth it and that the tens of thousands of Euros we spent on them every year would be better spent on extending our team and building new ways of keeping our customers safe.
    3 points
  12. Please note that Emsisoft Anti-Malware for Windows XP hasn't been updated (as in program updates) in over 2 years, and we never intended on continuing long-term database update support for it. In fact, we discontinued our own database updates for it over a year and a half ago, and those still running Emsisoft Anti-Malware on Windows XP have only been receiving BitDefender database updates. We've decided that it is time to stop redistributing those BitDefender updates for Windows XP, as all they are doing is giving those on Windows XP a false sense of security. In addition, it is extremely dangerous to continue using Windows XP. It has (for several years now) had well-known and major security vulnerabilities that Microsoft will never fix. These vulnerabilities make it trivial to infect a Windows XP system, and there is no security software in the world that is capable of preventing it. We can not, in good conscience, continue to provide any support for this version of Windows, as we announced on December 31st, 2015: https://blog.emsisoft.com/2015/12/02/why-we-believe-its-not-ethical-to-sell-antivirus-software-for-windows-xp-any-longer/ We highly recommend that you upgrade to a newer Operating System that is still supported. It doesn't matter if that's a newer version of Windows, or something free like Linux or BSD, as long as you'll be receiving security updates from whoever makes it. New vulnerabilities are discovered almost every day for every major Operating System (Windows, Linux, BSD, MacOS, Android, etc) so it is absolutely critical that you are able to receive security updates from whoever made the Operating System to help keep you and your data safe.
    3 points
  13. Wenn alle Features eingebaut würden, die Galaxy wünscht, dann würde ich EAM sofort deinstallieren. Ich mag das Programm so wie es ist und hoffe, das bleibt auch so.
    3 points
  14. Is this working OK now for everyone else? If it is, then there's no need for any more logs. All we needed was a traceroute to send to our CDN provider to help in identifying the server that was having the issue, and I managed to get one of those the other day.
    3 points
  15. @achtsam Es wird eher langsam Zeit, dass Du deinen privaten Kreuzzug einstellst. Das nimmt ja wirklich paranoide Züge an.
    3 points
  16. Hello, a2guard.exe is the visible protection process (to put it simple, the Emsisoft icon you see in the system tray). However actual protection drivers start a lot earlier. For example epp.sys (the Emsisoft Protection Platform driver) starts very early in the Windows boot process in order to ensure a protected system even when no user is logged in yet and no other programs have been started.
    3 points
  17. Today, we've received information that our Dutch team member Rob R. passed away yesterday afternoon, after suffering from an unexpected heart attack last Wednesday. Rob was our lead software tester and we always admired him for his special eye to track down the most tricky bugs. He joined our team more than five years ago by voluntarily sending over a brand new and complete Dutch translation of our software. Shortly after he initiated our efforts in offering physical delivery of our software on CD boxes and USB sticks. He also demonstrated a great interest in testing security software which recently led him to becoming our lead tester for Emsisoft Anti-Malware and Emsisoft Internet Security. Rob will truly live on in our memories as a valued team member and friend.
    3 points
  18. Hardik587 You are indeed becoming most wearisome. There is an old expression among diehard Texans. "No matter how much you kick a dead horse it won't get up" This is exactly what you are doing.
    3 points
  19. Hello, please send me your license key via PM (personal message). I will add some days to your key as a sign of goodwill.
    3 points
  20. The issue appears to be due to non-Latin characters in workspace names. We're implemented a workaround for this, so hopefully that resolves the update issues.
    2 points
  21. EAM's debug logging (which is completely different from the Forensic log) creates a lot of extra log data. It's a continual trace of what EAM is doing internally. It has to be on before the problem happens so that those logs show the logic of what EAM was doing when it hit the problem, and what it did next. Some people (me, for example) almost always have debug logging on... but I stop and start it every three or four days and throw away the accumulated log files. However whenever I have a problem I already have the logs to send to Emsisoft. Debug logging will slow your machine down though, especially if your disks are spinning rust; it's not so bad with SSDs. And, if you turn the logs on and forget about it, they could fill up your disk. FRST's logs are quite different. They're a snapshot of the machine state (critical registry keys, DLLs, eventlog records etc) at the time that FRST is run.
    2 points
  22. In theory it's possible. If private keys are released that be can use to decrypt files, or if someone finds a vulnerability in the way the ransomware encrypts files.
    2 points
  23. This information may help specialists. I have added even more samples on my article. We will try to analyze all incoming samples in the hope that something will change. You need to collect all encrypted files. If decryption becomes possible, information will be published and you will receive a message from support specialists. A rare specialist works on weekends. I work daily, but unfortunately my strength and desire to help you is not enough to decrypt.
    2 points
  24. DrWeb support usually do not use international names of ransomware.
    2 points
  25. Hello. Information was sent to virus monitoring team, please, wait for reply. I received such a message from Dr.Web specialists. They are working on decryption.
    2 points
  26. Password protected archives work, as long as the password isn't posted with the link. Personally I prefer malicious files to be uploaded to VirusTotal and the link to the analysis posted, as we can download from VirusTotal but the average person who comes across our forums can't. Just keep in mind that all it takes to be allowed to download from VirusTotal is a premium account there, so technically anyone can get access to download files and thus you don't want to upload anything confidential there. We've started an analysis on it as well, however I don't think our malware analysts have had a chance to finish yet. I'll pass your links on in case they come in handy.
    2 points
  27. Such tests aren't reliable. They aren't actually malicious, and may not be blocked by our Behavior Blocker like real ransomware would.
    2 points
  28. When law enforcement arrests the criminals and releases their database of private keys for inclusion in decryption tools.
    2 points
  29. Yes, that should be an offline ID. Make a backup of your files, and try running the decrypter once every week or two to see if we've been able to add the private key for this variant to our database. Once it's added to the database, the decrypter should be able to decrypt your files.
    2 points
  30. Emsisoft Anti-Malware earns VB100 in December 2019 tests by certification body Virus Bulletin. The post Emsisoft earns VB100 in December 2019 tests appeared first on Emsisoft | Security Blog. View the full article
    2 points
  31. Hallo Moreau, vielen Dank für Ihre positive Rückmeldung. Immer wieder gerne und vielen Dank für die freundliche Kommunikation. Ich wünsche Ihnen einen guten Start in die (noch fast) neue Woche!
    2 points
  32. Hello, This is legitimate. You can read more about it here: https://blog.emsisoft.com/en/32517/new-in-2018-12-safe-web-browsing-with-emsisoft-browser-security/
    2 points
  33. I could only confirm David's post - on both my computers with Comodo (Win 7 64 bit, SSD HDD - as this probably had some impact on that unpleasant EAM behaviour) I switched to stable version and all seem to work. So yes, the problem with Comodo on some comps is probably over. I want to add my two cents to discusion above. I work with computer more than 25 years. A lot years ago I worked as programmer. This is all over now (even as I sometimes write a few lines of code in php and MySQL). My main work is with graphics software, but for a few of my customers I do also some kind of computer servis. Not that I'm any expert in LAN's or such but I could help individual users with some computer problems. So my computer knowledges are a little bit above standard. Usually I could help myself with any and all hardware or software troubles, but this time it was very frustrating and it took me a lot of precious time (which I should have spent differently) to revert my work and home computers back to working state. And it was because of EAM "no user asking" PROGRAM update (unfortunately it even didn't create system restore point - why this isn't standard upon bigger program update is above my understanding). This is why I ask you for avoiding such program behaviour. I understand your points but you should hear our opinions also. Maybe it's not wise to let some users decide about something they don't understand but I don't ask you to do this. You can let default EAM settings on stable version update but I'd appreciate the possibility for some of us to switch off this behaviour. Why couldn't you add to setup/actualization menu two choices: 1) update program without asking user 2) update program only after user confirmation? First choice could be the default one - I don't care. This would be enough. And (not only) after this experience I'd immediately switch it to the "update program only after user confirmation". And a few words to Neneduty post: no, I won't uninstall ANY of my programs only because ANY antivirus software couldn't work with it. All programs are in my computers for good reasons (this is true especially for Comodo firewall). This could end that Emsisoft (or any other antivirus producer for that reason) could ask me not to use my graphics programs, because they could be in conflict with EAM (btw. there was situation Adobe Acrobat didn't start because of conflict with EAM one time - I resolved it with Emsisoft help then - fortunately Emsisoft helpdesk didn't want me to uninstall it :-) ). Antivirus software is in any computer to help not to be infected by computer virus; it's not there to block users to work with their programs... Any other debate about this is ridiculous. Uffff. Enough from me.
    2 points
  34. Hello RodPaulo! Over the last three months, we gradually rolled out new infrastructure for our behavior blocker as part of the monthly feature updates. We decided to introduce this new tech gradually as to avoid headaches when switching everything at once. In addition, just the infrastructure on its own had major benefits like fixing several long-standing compatibility issues with products like Kaspersky, Avast, AVG and some other products, that rendered systems unusable as no process could be started on systems running both EAM and their product in real-time. The rollout itself was pretty smooth and we didn't see anything unusual in our telemetry or continuous daily testing either. However, it turned out that there was a rare race condition with certain malware obfuscators that caused some 32-bit processes to not be monitored correctly on Windows 10 64-bit systems. AV-C did report the issue to us as part of their normal report at the end of March and we fixed and released it as an update during the 2018.3 lifecycle very shortly after, but by then we already had racked up a couple of misses in the April test period as well. You may also be interested in the AV-C business test series factsheet they just published, available here: https://www.av-comparatives.org/wp-content/uploads/2018/05/avc_biz_2018_03_factsheet_en.pdf
    2 points
  35. Other companies have 10 to 100 times the number of employees we do. Having one person there that fixes bugs in Windows Insider builds isn't much of an issue there. However, us doing that would mean ~30% of all development time disappears to keep a couple of hobbyists happy who use a system that is not intended for use in production systems on their production system. We do include insider builds in our QA runs, so we know if or what is broken so we can fix it in time for a release. But unless something is fundamentally broken, risking system security or stability, we won't fix bugs specific to insider builds before a release to web is close.
    2 points
  36. The holiday season is not only a great opportunity to spend time with loved ones, but also to look back at the year gone by. For us at Emsisoft, we could finally take a brief moment to realize just how busy 2017 has been for the team and the wider security industry: from major ransomware outbreaks that took most (Emsisoft customers excluded) by surprise to constant product evolution to guarantee the best possible malware protection for our customers, this year has been anything but uneventful. Better surf protection: Both online and in the water Prevention is worth a pound of cure, so raising awareness of online security issues has always been close to our hearts. Back in November 2016 we started out with the world’s first surf protection research using drones and high technology drifters, teaming up with Surf Life Saving New Zealand to map currents and further understand threats and dangers that await unsuspecting surfers under the surface. The campaign results exceeded our highest expectations: not only was the project widely covered in media outlets across the country, but the insight gained formed the basis for future projects and was even presented at a conference sponsored by the World Health Organization. As our CEO Christian Mairoll put it: Whether online or in the water, Emsisoft always aims to observe dangerous environments, analyze specific threats and most importantly prevent dangerous situations that surfers suffer from everyday. Ransomware outbreaks take many by surprise Ransomware attacks are nothing new for our team, but the sheer size and speed of two major outbreaks this year caught many off guard. In May, Wannacry ransomware took advantage of the NSA shadow broker exploits to rapidly spread to hundreds of thousands of machines, including major corporations in Europe and beyond. A mere month later, Petya used the same exploits to wreak havoc across high-profile businesses in dozens of countries and exposed, despite repeated warnings from security experts, the general lack of basic protective measures, including up-to-date operating systems, regular backups and the use of reputable anti-malware software. Our customers were safe from these attacks thanks to Emsisoft Anti-Malware’s multi-layered protection. Yet it’s events like these that remind us of the need to constantly improve our technology and awareness to stay one step ahead of cybercriminals. Emsisoft evolves to stay ahead of malware Malware attacks of this nature require an immediate response. Luckily, one of our main advantages over many competitors is our ability to adapt quickly. Starting in January, we introduced a new product versioning scheme that aligns with our development month and laid the foundation to bring protection and usability features to our customers faster than ever, rather than waiting for a major release. Making great protection even better Our customers choose Emsisoft first and foremost for one reason: to be protected from all types of malware threats. It’s a job we take seriously, which is why we have launched a number of improvements throughout 2017. Our personal highlights: We made our Behavior Blocker even more capable, detecting malware and ransomware threats that try to disable antivirus software. We promoted our existing ransomware protection into a dedicated “Anti-Ransomware” layer. We added Double Pulsar exploit mitigation in response to the increase in ransomware outbreaks. This doesn’t include the countless under-the-hood changes to the Surf Guard to detect even more phishing scams and the performance improvements we have launched month after month to ensure your protection does not get in the way of your day. Keeping things simple Simplicity is one of our core values here at Emsisoft, and the product team made it a clear focus to deliver against it in 2017. We looked at all aspects of our software and listened to a lot of customer feedback to learn how we can make things better, faster, and simpler. The result was a raft of new and improved features that we released over the last 12 months, including: a simplified user permissions system based on 2 groups; a brand-new feature to exclude specific programs from scanning and protection; an extended Forensic Log to better reproduce malware-related events on your machine; an auto-resolve mode for the behavior blocker to reduce user-dependencies; email notifications. Merging Emsisoft Internet Security with Emsisoft Anti-Malware But perhaps the biggest change in terms of our product development has been the merging of Emsisoft Internet Security with Emsisoft Anti-Malware in October this year. What may have seemed like a sudden decision was the result of a careful evaluation of our core competencies, the realities of a changing malware landscape and the preparation for things to come. To ensure customers dependent on a firewall would receive a comparable level of protection, we released a Fortification feature for the Windows Firewall to ensure that malware will not be able to tamper with it. Business-grade security that just works As we’ve touched on earlier, this year in particular exposed just how devastating ransomware attacks can be for companies both large and small if they do not have reliable endpoint protection in place. We always believed that sophisticated, enterprise-level endpoint protection does not need to be complex, and we have continued to refine the experience of our business customers, whether that’s enhanced Emsisoft Enterprise Console connection features or new MSI setup files for time-efficient group policy deployment in larger Windows networks. Our efforts did not go unnoticed either, as independent test lab AV-Comparatives praised our business solution for its ease of use, clean design and fast deployment capabilities in this year’s Business Security Report 2017. Combined with a stellar malware protection rate powered by Emsisoft Anti-Malware, we walked away with the “Approved Business Product Award” for the second year running. The feedback that counts: yours While it’s great to get recognized with industry awards for our malware protection performance, it’s the messages we receive from our customers and partners that put a smile on our faces and give us the motivation to get up in the morning to fight the good fight. I wanted to take a moment of your time and let you know that there just isn’t a better anti-malware company than Emsisoft. Your dedication to the world of online protection is the best in the business. I have 100% confidence in Emsisoft to keep me safe on line no matter what. It’s just something I never have to think about. Joel Gardner, Switzerland Emsisoft is about security. Looks good, works good, is light and what is most important, Emsisoft is about trust. My is over 8 years as paid customer, without any single security PC problem. Franky via Twitter Another gold star for Emsisoft! I’ve been with you since a-squared, and it’s always been prompt, professional and excellent service all the way, not to mention the superb software solutions. These days, companies that care are unfortunately few and far between. Douglas Sharp, Germany I own a brick and mortar retail computer repair shop. We have sold hundreds if not thousands of copies of Emsisoft through our retail business. I have to say Emsisoft works so well that I feel like it may be hurting our repair business. Our customers like it and that’s what matters. David Gentry, Lantean Systems LLC, USA What lies ahead in 2018? Ransomware once again dominated the year, and we are expecting this trend to continue into 2018. Wannacry and Petya attacks made sure that even the most technophobic among us have at least a basic level of awareness. But they also laid bare the ample opportunities for cyber crime as too many business still don’t have credible security strategies in place. We covered the emergence and increasing sophistication of Ransomware-as-a-Service (RaaS) business models, allowing anyone with malicious intentions to execute their own ransomware attack and share the ill-gotten gains with the RaaS creators. Given the ease of using these services and the proliferation of cryptocurrencies, we at Emsisoft expect the ransomware campaigns to continue unabated into the new year. The other trend to keep an eye on is also connected to the rise of digital currencies: Cryptomining. Online criminals and even some „legitimate“ websites are experimenting with the use of crypto-miners to extract revenue from users. Whether it will evolve into a legitimate alternative to the established ad model or remain mostly a tactic by malware authors remains to be seen. Whatever the outcome, as long as cryptocurrencies continue to rise, we expect to come across increasingly sophisticated variants. But what will Emsisoft look like in 2018? We plan to continue our efforts to declutter Emsisoft Anti-Malware to make it the easiest to use protection software on the market. Our Malware Lab is working relentlessly on a new malware detection and protection system that is going to raise the bar in the industry. In addition, our product development teams have started working on a major project a couple of months ago that is expected to be launched no earlier than mid 2018. We can’t wait to share more details as we get closer to the actual release and to hear what you think. But until then, you can count on Emsisoft to protect you from all the current and future threats that may lurk out there. Malware never sleeps, and nor do we. Have a brilliant, malware-free 2018! View the full article
    2 points
  37. Ich kann EMSI-Soft nur bestärken bei dem bloatfreien Konzept zu bleiben. Jeder der Ahnung von der Materie hat, weiß dass diese extra Features Mist sind und nur die Angriffsfläche erhöhen. Siehe diverse Project Zero (google) Security-Bugs bei AV-Herstellern.... EMSISOFT scheinen der einzigen AV Hersteller mit Verstand zu sein, dem man sogar in diesem sensiblen Bereich die Achtung der Privatsphäre abnimmt. Das wissen genug Leute zu schätzen!
    2 points
  38. From (very) humble beginnings in a Windows XP Service Pack update, the Windows Firewall has evolved into a capable security tool. Today, its performance is on par with – if not better than – any modern third-party desktop firewall on the market. In light of this, and after a lot of careful consideration, the Emsisoft team made a very conscious decision to rely on the Windows Firewall moving forward, which ultimately led to us merging Emsisoft Internet Security with Emsisoft Anti-Malware. This will allow us to concentrate our efforts on building a bulletproof product while using our Behavior Blocker technology to further strengthen the already rock-solid Windows Firewall. To put it simply, using Windows Firewall in conjunction with Emsisoft Anti-Malware will provide better protection for our users, and that is our number one objective above all else. Since our announcement of the Emsisoft Internet Security and Emsisoft Anti-Malware merger, we have received a lot of positive feedback. However, we also got a lot of questions. We want to take the time to answer the most frequently asked questions in a bit more detail: So are you going to remove the firewall completely? The answer to that question is not as simple as it may seem at first. Firewalls are usually divided into two parts: A so-called packet filter, which usually deals with incoming packets and is therefore often called an inbound firewall; and an application filter that deals with applications wanting to access the network or internet, which is why it is often also referred to as an outbound firewall. Emsisoft Anti-Malware has always had an application filter as part of its Behavior Blocker and that will continue to be true. The difference between the outbound firewall in Emsisoft Anti-Malware and Emsisoft Internet Security is that the former makes decisions autonomously, while the later, at least in theory, allowed you to also use your manual rules. In practice, the default for Emsisoft Internet Security was to automatically allow all outbound connections and the majority of all our users never changed it. Why did you make the change? Was Emsisoft Internet Security less secure than the Windows Firewall? No. All firewalls on modern versions of Windows are based on the same technologies provided by Microsoft. In addition, inbound firewalls in particular are incredibly straightforward to implement, as they only block or allow access based on simple rules. That is why there is absolutely no difference in protection provided between any of the inbound firewalls on the market, including the Windows Firewall. However, the Windows Firewall does have some benefits: Support for Windows Networking like Home Groups is a lot better in the Windows Firewall out of the box. There is no need to tweak any rules manually as was often the case for Emsisoft Internet Security. It is easier to use. This is mostly because third-party applications will take care of creating all necessary firewall rules for you. That is not an option that Emsisoft Internet Security could provide, as most software vendors don’t care about third-party firewalls. The Windows Firewall also provides much better compatibility. Third-party software vendors usually test their products with the Windows Firewall as it is part of Windows, but almost never test their product’s compatibility with aftermarket firewall products. Last but not least, the Windows Firewall also provides a lot more configuration possibilities to expert users and allows for much more complex rulesets than the inbound firewall offered as part of Emsisoft Internet Security. But there are also a couple of disadvantages, which is where Emsisoft Anti-Malware 2017.8 comes in: Intelligent outbound firewall: The outbound firewall part of the Windows Firewall will by default allow every application to connect. This behaviour is actually identical with Emsisoft Internet Security, which also allowed any application to connect to the network or the internet unhindered by default. While both products can be manually configured to block programs from accessing the internet, most users don’t want to deal with this responsibility. This is where the intelligent outbound firewall that is part of our Behavior Blocker comes in, which will prevent malicious applications from communicating with the internet automatically while not getting in the way of benign applications. Enhanced malware protection: The Windows Firewall on its own does not provide any protection against more sophisticated attempts to bypass its outbound firewall through advanced techniques like code injection. Code injection essentially allows malware to take over a trusted program in order for its internet communication to pass through the firewall unhindered. Again, the Behavior Blocker in Emsisoft Anti-Malware is incredibly good at detecting and preventing these kinds of attacks. Windows Firewall Fortification: The functions Windows Firewall provides to software vendors to automatically create rules for their applications in the Windows Firewall for ease of use are also pretty much unprotected. That means that malware can and does create rules for itself automatically. In version 2017.8, we extended our Behavior Blocker technology to protect the exposed Windows Firewall functions from malicious usage. This gives you control over which of your applications are allowed to create Windows Firewall rules for you and which aren’t. This is what we refer to as “Windows Firewall Fortification”. To sum things up, for inbound filtering, the Windows Firewall is just as solid a choice as any other firewall product on the market, including Emsisoft Internet Security. It provides better compatibility and is easier to use for the majority of users. Its drawbacks mostly revolve around its outbound filtering capabilities, which are perfectly complemented by the enhanced Behavior Blocker that is part of Emsisoft Anti-Malware 2017.8 and later. Where can I find the new Windows Firewall Fortification options? The new options are part of the Emsisoft Anti-Malware Behavior Blocker. As such, you can find them under Protection/Application Rules: In addition, whenever the Behavior Blocker sees any application it doesn’t know to be trustworthy attempting to create new firewall rules or change the firewall status, it will attempt to auto-resolve the situation by blocking the attempt: If you have auto-resolve disabled, it will simply ask. Where can I find the “advanced configuration possibilities” you talk about? My Windows Firewall only has a couple of options! The default dialog to configure the Windows Firewall can be incredibly deceptive at first. The advanced configuration dialog is stashed away behind an innocuous looking link in the normal Windows Firewall configuration dialog: Windows Firewall dialog with link to Advanced settings Clicking that link will expose the real configuration of the Windows Firewall where you have full access to all the rules it adheres by. That looks awfully complicated. Are there easier methods? There exist a slew of additional applications that sit on top of the Windows Firewall and attempt to enhance it by making rule creation and management easier. Some of the most popular are: TinyWall (Free) – http://tinywall.pados.hu/ Windows Firewall Control (Freemium) – https://www.binisoft.org/wfc.php Glasswire (Paid) – https://www.glasswire.com/ That being said, we think that the majority of users probably won’t find these tools to be necessary. That is also why we decided against creating our own Windows Firewall front-end and focus our development efforts on improving the complementary and enhanced technology in our Behavior Blocker instead. So what do you recommend I should do? We strongly believe that the combination of Emsisoft Anti-Malware and the Windows Firewall is the best option for almost every user. For the past 12 years while developing our product, we used this exact combination in all of our internal performance evaluations of our technology. Our malware research team works hard to make sure that even the most advanced threats are blocked immediately across all our products. So yes, Emsisoft Anti-Malware blocks the same malware that Emsisoft Internet Security blocks out of the box – no configuration, paying extra or jumping through hoops needed. If you do feel the need to make sure that certain legitimate applications can’t access the internet, the Windows Firewall does offer the ability to do so via its Advanced Settings. If you find that method to be too inconvenient, going with one of the many front-ends may be an option for you. We do know that a small minority of Emsisoft Internet Security users believe that the Windows Firewall must have backdoors implemented by Microsoft to allow them to spy on their users. In all our research, we haven’t found one and neither have hundreds of other security professionals that constantly review Windows for possible backdoors and vulnerabilities. We also think it is important to keep in mind that every single firewall product for Windows Vista and later uses the very same frameworks to implement packet and application filtering. There is no difference between the Windows Firewall, Emsisoft Internet Security and any other third party firewall from a technical point of view. If Microsoft were to backdoor their products to allow unhindered communication, this backdoor would probably be part of the Windows Filter Platform or the NDIS Lightweight Filter Framework, which are the underlying technologies all firewall products are built upon, and affect every firewall product equally. If you still prefer to use a firewall product other than the Windows Firewall, we recommend you contact the software company creating your new firewall product of choice beforehand to ask them whether they implement their own firewall or rely on the Windows Firewall as well. Most firewalls and internet security suites dropped their own implementation in favour of the Windows Firewall many years ago. So we suggest you ask them first to make sure you don’t end up with a Windows Firewall front-end instead. Do you have more questions? Post them in the comments and we’ll answer them. Have an excellent (malware-free) day! View the full article
    2 points
  39. You don't need an account on the website; you just copy & paste the licence code into the application. Keep the details in case you need them again.
    2 points
  40. Both products are based on the same code, but server operating systems require a different (more expensive) license key.
    2 points
  41. For reinstallation media, always use the Media Creation tool to ensure as much updates as possible are included (this is generally a good idea because it also reduces the amount of updates you'll have to install after installation): https://www.microsoft.com/en-gb/software-download/windows10 As for the rest, the vulnerability is/was in the SMB (server message block) protocol, which is not something an average home user requires, if you are concerned you can just reinstall Windows without network connection, go to Programs and Features > Turn Windows Features On and Off and in the populated list locate SMB1, uninstall this before continuing.
    2 points
  42. I believe everyone here are all frustrated that we still can't recover our file back. So am I. I'm also thinking the possibility to pay to the terrorists to get my file saved. But I still have some hope that Emsisoft Team can make the decryptor . I hate cry36.
    2 points
  43. We have made a workaround for the above mentioned incompatibility. If you are experiencing the above behavior, please try the following build (no need to uninstall first). HitmanPro.Alert 3.1.7 Build 357 PreRelease Changelog Fixed incompatibility with Emsisoft Internet Security 11.0.0.6131Download http://test.hitmanpro.com/hmpalert3b357.exe Please let me know if this update fixes the incompatibility.
    2 points
  44. Hallo Thomas, vielen Dank für die ganzen Informationen, ich bin begeistert von der Reaktion des Supportteams hier im Forum, bei Avast hat es Tage gedauert und die ganzen Moderatoren haben sich schon nicht mehr ins Forum getraut grade bei dem Thema Win 10 Update erst 6 Monate nach Veröffentlichung von Win 10 ..... und das für zahlende Kunde... der Witz daran die Consumer Version ist von Anfang an win 10 kompatibel ... Egal das Thema ist Geschichte aber es ärgert mich immer noch ;-) Es freut mich auch schon direkt ein Key im Postfach zu haben ich mach mich an die Arbeit zu testen, der Großteil aller Fragen ist schon von dir beantwortet worden eine Wichtige wär für mich noch das Thema Rückmeldung der Updates und Notebooks extern. 6) Wie bekommen Notebook Clients Updates die nur selten im Netzwerk sind vielleicht 2-10 mal im Jahr ? Wie kommen die Informationen von den Clients zurück in die Console wird eine VPN Verbindung benötigt ? Gibt es dazu ein Best practice? Ich hoffe ihr geht immer mehr in die Richtung Business Lösung mit einer sehr guten Console und guten Support könnt ihr da ganz viele Kunden generieren mache da gerne Werbung für wenn ich mit eurem Produkt zufrieden bin. Fangt bitte nur nicht an die alle anderen AV Hersteller alles in die Cloud zu packen das sehe ich bei dem Thema AV sehr kritisch wenn dann jmd. mal an den Account kommt. Klar ne art proxy für Rückmeldung andere Clients ist ja ok aber die komplette Kontrolle der Console sollte immer im geschützten Netzwerk bleiben! Irgendwie freu mich mich jetzt aufs testen Gruß Zwergenmeister
    2 points
  45. I know, that is why I only counted signature updates. Whenever you see an exact signature count in the change log above, one of our signatures was updated. Sorry, what you ask is impossible. It should be obvious to anyone, that if you have a scan engine that already detects 95% of all malware out there, that the other engine can't suddenly detect more than that without causing gross redundancy. In general we can choose to waste hundreds of megabytes of RAM on hundreds of thousands of systems to keep duplicate signatures around so you feel validated in your purchase, or we can choose not to do that, not to waste everyone's resources. To be honest, that's not even a choice really.
    2 points
  46. Hallo Marian, Testberichte die sich mit unseren Softwareprodukten befassen können gesammelt unter http://www.anti-malware-testberichte.de/ eingesehen werden. Die Entscheidung "nur" an den AV-Comparatives und VirusBulletin - Tests als große Testanbieter teilzunehmen hatte rein wirtschaftliche Gründe. Wir investieren unsere begrenzten Ressourcen in die weitere Entwicklung unserer Produkte anstatt durch weitere Tests Bestätigungen unserer Leistungsfähigkeit zu generieren.
    2 points
  47. Hallo, Ja das ist kein Problem. Vermieden werden sollte lediglich zwei Desktopfirewalls parallel zu installieren. Zum Beispiel Emsisoft Internet Security und Bitdefender Internet Security gleichzeitig zu installieren. Sollten weitere Fragen bestehen kontaktieren Sie uns bitte erneut.
    2 points
  48. Here's how to reset the Global Firewall Rules to factory defaults: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on the Factory defaults button near the upper-right. Make sure that only the option labeled Global firewall rules is selected. Click the OK button to apply the changes.
    2 points
  49. Hello, please take a look in the Registryeditor for the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VBoxNetFlt and remove it. If you have any more questions or problems, just let me know.
    2 points
  50. Wow! That would be small thing to forget "ThreatFire"... you mean (?) And?... Please tell if you found the cause related to that. ====== most likely redundant info below Anyway since I prepared some after reading your previous reply I will post it ... even if nothing applies it may help in other situations ======= I am not sure I can see how that related to A-M at the moment from the description, except you are saying that disabling the guard helps. I am not using Vista but I hope that H_D may help to provide Properties info for the standard Notepad and you can do the same. a side note: that may not relate but still … If you search out there there are reports for Vista slow file opening (notepad included) but as I briefly noticed that was in time of SP1 Any reasons that you are still using SP1 but not SP2? You didn't answer the question about the size of files you are opening and whether that matters? Can you try to open any other file with Notepad like .log/ .ini. Will you experience the same effect? Are you using any add-ons / typing enhancements for Notepad? Well, again not really A-M related but there are several things that improve file opening and in Notepad in particular: - try to uncheck Word Wrapping – that really reduces opening time, but for big files. - In Explorer / File Options / View Tab find and uncheck "automaticaly search for network folders and printers " Have you ever connected this PC to the LAN? There is a weird thing: when you do the above some associations for opening files can be changed for network names “\\” in the Registry and another interesting article comes to mind (but I cannot find it right now) programs' network rules could be set that they are accessing particular IP addresses and when PC is disconnected that is still happening until that times out. Therefore, there is a delay that could be around 30 seconds before the file opens normally. You may check if there are network activities when you are opening files with Notepad. Any logged events in the System/Application Event viewer at the moments when you are using Notepad? You can clean IDS Log and check what is logged there as well at that time. Not much help and no more ideas at this point. My regards
    2 points
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