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  1. 2 points
    > Thanks how do I turn off the notification please ? See: Settings - Notifications - Browser Security verifications
  2. 2 points
    Hello, This is legitimate. You can read more about it here: https://blog.emsisoft.com/en/32517/new-in-2018-12-safe-web-browsing-with-emsisoft-browser-security/
  3. 2 points
    FYI: https://blog.emsisoft.com/en/32110/emsisoft-anti-malware-2018-9-beta/
  4. 2 points
    https://www.bleepingcomputer.com/news/google/google-will-block-third-party-software-from-injecting-code-into-chrome/ Our Surf Protection works by filtering DNS requests made by running applications. Since EAM doesn't use network filter drivers, it has to achieve this using code injection. Now that Chromium is blocking code injection by third-party applications, our Surf Protection will not work with it until we are able to make some changes. My recommendation is to install uBlock Origin and uBlock Origin Extra (both work in Google Chrome and Vivaldi) to supplement until we can get our Surf Protection working in Chrome again. uBlock Origin is a free content blocker that not only blocks ads, but also used the extensive blacklists of malicious domains available from Malware Domain List and Malware Domains to block malicious content. Note: Vivaldi 1.15 (the current stable version) is based on Chromium 65 with backported security fixes from Chromium 66, 67, and 68. Vivaldi 2.0 is based on Chromium 69, and is currently available in testing builds. Anyone with the stable version of Vivaldi installed will not be effected by this issue. Anyone using a Vivaldi 2.0 snapshot will also experience this issue with Surf Protection. Also note: Due to the added protection of an ad blocker, we recommend uBlock Origin (with uBlock Origin Extra for Chromium based browsers like Google Chrome, Vivaldi, and Opera) regardless of whether or not our Surf Protection is working with your web browser. Anti-Virus/Anti-Malware does not block ads by default (doing so can break some websites), and the companies that sell online advertising do not do a good enough job of preventing their ads from being abused by their clients, and there have been many cases of serious threats in advertisements even on legitimate websites. Please be aware that there is another content blocker called "uBlock". This is not the same thing as uBlock Origin, and is not recommended. The main reason for recommending uBlock Origin is due to its performance and memory usage being better than popular ad blockers (AdBlock, Adblock Plus, AdGuard, etc). If you wish to use one of those instead, then please feel free to do so, however I do not know if they are configured to use Malware Domain List and Malware Domains by default and recommend checking their configuration to ensure they are offering the same level of protection as uBlock Origin. If they are not configured to use these lists of malicious websites, then you should be able to add them through FilterLists.com. Note that this site was down at the time I posted this, so I was not able to check and verify that, however this site lists almost every popular filter list for ad and content blockers and it should include important blacklists like these.
  5. 2 points
    I could only confirm David's post - on both my computers with Comodo (Win 7 64 bit, SSD HDD - as this probably had some impact on that unpleasant EAM behaviour) I switched to stable version and all seem to work. So yes, the problem with Comodo on some comps is probably over. I want to add my two cents to discusion above. I work with computer more than 25 years. A lot years ago I worked as programmer. This is all over now (even as I sometimes write a few lines of code in php and MySQL). My main work is with graphics software, but for a few of my customers I do also some kind of computer servis. Not that I'm any expert in LAN's or such but I could help individual users with some computer problems. So my computer knowledges are a little bit above standard. Usually I could help myself with any and all hardware or software troubles, but this time it was very frustrating and it took me a lot of precious time (which I should have spent differently) to revert my work and home computers back to working state. And it was because of EAM "no user asking" PROGRAM update (unfortunately it even didn't create system restore point - why this isn't standard upon bigger program update is above my understanding). This is why I ask you for avoiding such program behaviour. I understand your points but you should hear our opinions also. Maybe it's not wise to let some users decide about something they don't understand but I don't ask you to do this. You can let default EAM settings on stable version update but I'd appreciate the possibility for some of us to switch off this behaviour. Why couldn't you add to setup/actualization menu two choices: 1) update program without asking user 2) update program only after user confirmation? First choice could be the default one - I don't care. This would be enough. And (not only) after this experience I'd immediately switch it to the "update program only after user confirmation". And a few words to Neneduty post: no, I won't uninstall ANY of my programs only because ANY antivirus software couldn't work with it. All programs are in my computers for good reasons (this is true especially for Comodo firewall). This could end that Emsisoft (or any other antivirus producer for that reason) could ask me not to use my graphics programs, because they could be in conflict with EAM (btw. there was situation Adobe Acrobat didn't start because of conflict with EAM one time - I resolved it with Emsisoft help then - fortunately Emsisoft helpdesk didn't want me to uninstall it :-) ). Antivirus software is in any computer to help not to be infected by computer virus; it's not there to block users to work with their programs... Any other debate about this is ridiculous. Uffff. Enough from me.
  6. 2 points
    Hello RodPaulo! Over the last three months, we gradually rolled out new infrastructure for our behavior blocker as part of the monthly feature updates. We decided to introduce this new tech gradually as to avoid headaches when switching everything at once. In addition, just the infrastructure on its own had major benefits like fixing several long-standing compatibility issues with products like Kaspersky, Avast, AVG and some other products, that rendered systems unusable as no process could be started on systems running both EAM and their product in real-time. The rollout itself was pretty smooth and we didn't see anything unusual in our telemetry or continuous daily testing either. However, it turned out that there was a rare race condition with certain malware obfuscators that caused some 32-bit processes to not be monitored correctly on Windows 10 64-bit systems. AV-C did report the issue to us as part of their normal report at the end of March and we fixed and released it as an update during the 2018.3 lifecycle very shortly after, but by then we already had racked up a couple of misses in the April test period as well. You may also be interested in the AV-C business test series factsheet they just published, available here: https://www.av-comparatives.org/wp-content/uploads/2018/05/avc_biz_2018_03_factsheet_en.pdf
  7. 1 point
    More than likely 3DMark's software has an issue with the kind of hooks Emsisoft Anti-Malware opens to monitor it. This is something that they will have to fix, as it's a bug in their software.
  8. 1 point
    You need to specify either a type of scan (a2cmd.exe /malware or a2cmd.exe /deep) or specify a path to be scanned (such as C:\). With the commands you used, A2CMD won't scan the majority of the files on the drive.
  9. 1 point
    hey, here's the blog post about it: https://blog.emsisoft.com/en/32517/new-in-2018-12-safe-web-browsing-with-emsisoft-browser-security/
  10. 1 point
    Hello Jonathan. It looks like a translation file didn't update itself properly, and the restart reloaded it. Thank you for following up!
  11. 1 point
    Ist hier mit IE 11 unter WIN 8.1 und WIN 10 jeweils 64bit und 32bit kein Problem. Ebenso kein Problem mit Edge unter WIN 10 und Firefox unter WIN 8.1 und WIN 10. Ich meine da musst Du schon selbst auf Deinem Windows beim IE 11 nach dem Problem suchen. Irgend ein Add-on für IE oder eines der berühmt/berüchtigten Zusatztools für Windows und/oder IE installiert? Das heißt ich würde mich an ein Windows bzw. IE-Forum wenden
  12. 1 point
    I just got this also. Windows 10 Pro. Pale Moon,Firefox & Chrome installed. Chrome default
  13. 1 point
    The extension does provide additional protection. It is capable of blocking full URL's instead of just domains, so in the case of domains that are normally legitimate but contain a few malicious pages the extension can handle those instead of Surf Protection blocking the entire domain. You can install it whenever you want. It doesn't actually integrate with EAM in any way, so it will function just as well regardless of whether or not you have the 2018.12 beta installed.
  14. 1 point
    Please upload an encrypted file or ransom note to ID-Ransomware and copy/paste the results here for one of the experts to look at. https://id-ransomware.malwarehunterteam.com
  15. 1 point
    The option used to be on by default, however to my knowledge it is now always off by default. That is correct. If the 300-500 MB of RAM it will use isn't a burden, then there's no real need to have the option turned on. Note that if your pagefile is on an SSD, you may not notice any performance differences between having the option on or off. It may also work differently on Windows 10, where Windows favors compressing memory pages rather than moving them to the pagefile to reduce memory usage. The way it works, turning the option on would reduce performance, and turning the option off would improve performance. The text of the tooltip may need to be updated to clarify that it is off by default due to reduced system performance when the option is on.
  16. 1 point
    I don't suppose you know what the versions referrred to in your earlier posts were. If you did know that, it might make it easier for anyone reading the whole thread (and indeed you) to see what might have changed through its life. For now, since no-one else (probably) has the same mix of Noscript, AdBlock Plus and this Adguard Pro thing (and even if they have the same versions of those they might not have them configured the same way as you), you probably want just to look at what happens with browsers without extra addons/extensions. GT500 will no doubt comment on whether or not there's known problems with Noscript, AdBlock Plus, Adguard Pro ... but bear in mind that with the recent changes to how Surf Protection is having to work, it's going to be even more difficult to understand how these things might interact. From the EAM point of view, it's possibly worth defining Adguard Pro as an exclusion. But the more fundamental point is that (from a quick peek at https://adguard.com/en/blog/in-depth-review-adguard-for-windows/ ) that it seems to be a system-wide Ad-blocking program. However it works, I'd not be at all surprised if it intercepts DNS (or something) in broadly the same way as the most recent version of EAM... and if it does, it's not a surprise if they conflict with each other.
  17. 1 point
    The most-recent 'stable' version of EAM now contains the very-recently-released fix. It's ambiguous to talk about "the stable" version and "the delayed version", because what they are changes. It's better if you explicitly look - at the 'About' link (at the bottom righthand corner of EAM's main Overview screen) - and tell us the version number you actually have in each instance.
  18. 1 point
    The fix is now available in a stable update: https://blog.emsisoft.com/en/32162/emsisoft-anti-malware-2018-9-1/ Anyone who switched to the Delayed or Beta update feeds can now switch back to the Stable update feed.
  19. 1 point
    To my knowledge, the icon position is determined by Windows, and Emsisoft Anti-Malware doesn't have any control over it. Do you have Sync turned on in Windows? Is it possible that it's syncing the order of your System Tray icons with another installation of Windows on another computer? https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/win-10-system-tray-icons-keep-moving-around/974667bc-9964-43d1-8a8e-49aff96d87a1
  20. 1 point
    Here's how to switch to the Delayed feed: Open Emsisoft Anti-Malware. Click on the little gear icon on the left side of the Emsisoft Anti-Malware window (roughly in the middle). Click on Updates in the menu at the top. On the left, in the Updates section, look for Update feed. Click on the box to the right of where it says Update feed, and select Delayed from the list. Right-click on the little Emsisoft icon in the lower-right corner of the screen (to the left of the clock). Select Update now from the list. The build of EAM currently on the Delayed feed has an older version of our Emsisoft Protection Platform driver, however I am not personally aware of any current threats that bypass it. Surf Protection in the build on the Delayed feed doesn't work with Microsoft Edge or Google Chrome like it does in the current stable version.
  21. 1 point
    We believe we know what's causing this issue, and we are working on a fix. I'll let you know once there's a beta to try.
  22. 1 point
    I was forced to switch do Delayed branch because of this bug, @GT500 could you please update this thread when working solution is available?
  23. 1 point
    Just to let everyone know, we are currently looking in to why this is happening. Excluding Steam.exe from monitoring (as xeon mentioned) is the correct workaround for now.
  24. 1 point
    SP now should work for all browsers in 2018.9 beta
  25. 1 point
    Thanks devs for this. I like it a lot
  26. 1 point
    You may need to add the full path to PowerShell.exe at the beginning of the command: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe
  27. 1 point
    Quite correct, that should keep the Command Prompt from closing when the command is done executing... Try this instead: PowerShell.exe -Command Start-Process -FilePath "C:\Windows\System32\cmd.exe" -ArgumentList @('/K','\"\"C:\Program Files\Off-Time-Virenscanner\bin32\a2cmd.exe\" /f=\"%1\" & PAUSE\"') -Verb RunAs Or, if you don't want to see "Press any key to continue" after the output from a2cmd.exe, then you can try this: PowerShell.exe -Command Start-Process -FilePath "C:\Windows\System32\cmd.exe" -ArgumentList @('/K','\"\"C:\Program Files\Off-Time-Virenscanner\bin32\a2cmd.exe\" /f=\"%1\" & PAUSE>nul\"') -Verb RunAs And if you want a2cmd.exe to check for updates before scanning the file, then you can use this: PowerShell.exe -Command Start-Process -FilePath "C:\Windows\System32\cmd.exe" -ArgumentList @('/K','\"\"C:\Program Files\Off-Time-Virenscanner\bin32\a2cmd.exe\" /u & CLS & \"C:\Program Files\Off-Time-Virenscanner\bin32\a2cmd.exe\" /f=\"%1\" & PAUSE\"') -Verb RunAs This will slow down scanning of course, but you'll always have the latest available database when scanning a file.
  28. 1 point
    Edge has SmartScreen, and Chromium has Google Safe Browsing. Note that the version of uBlock Origin that is available for Edge is maintained by a third party, is technically a beta, and there has not been a new release since April 9th (v1.15.24). The official uBlock Origin was last updated on August 26th, and is version 1.16.20, so the version for Edge is a bit out of date. It does technically work, and it may simply not be in need of an update, however our Surf Protection doesn't work with Edge in its current form so I don't see you being any safer with Edge than with Google Chrome. Also note that our Surf Protection should still work fine with Firefox, however Firefox doesn't support IOfficeAntiVirus, so any files you download in Firefox won't be automatically scanned by Emsisoft Anti-Malware (unless you change the scan level to "Thorough" in the File Guard settings in Emsisoft Anti-Malware). Edge and Chromium (and thus any Chromium-based browsers) support IOfficeAntiVirus, and so there is no need to change File Guard settings when using these browsers as they will ask Emsisoft Anti-Malware to scan downloaded files via the IOfficeAntiVirus API.
  29. 1 point
    Werden Produkt-Nutzungsdaten gesammelt? Wenn ja, welche? Werden diese Daten anonymisiert? Ja. Jedes Software Update wird serverseitig zur genutzte Lizenz protokolliert und kann auch via MyEmsisoft abgefragt werden. Jeder Scan, der Malware findet, loest eine Cloud-Abfrage auf potenzielle Fehlalarme aus, Hash-basiert. Die Namen von Malware Funden werden fuer statistische Zwecke eingesandt. Zum Schutz unserer Infrastruktur wird eine eindeutige Hardware-ID mitgeschickt, mit der jede Installation theoretisch eindeutig zugewiesen werden kann. Insofern ist es by design nicht anonym. Wird der Windows-Benutzername übertragen? Wenn ja, zu welchem Zweck? Nein. Es sei denn Sie senden uns explizit Debug-Logs die potenziell Ihren User Profilordner enthalten. Wird der Computername übertragen? Wenn ja, zu welchem Zweck? Ja, zur Darstellung in MyEmsisoft, damit man als Benutzer erkennen kann, welche Lizenz auf welchem Rechner eingesetzt wird. Werden Informationen zu laufenden Prozessen bzw. anderen Programmen gesammelt und analysiert? Werden diese Informationen anonymisiert? Nein. Malware Funde werden jedoch wie oben beschrieben online gegengeprueft. In welchen Fällen wird die lokale IP-Adresse abgefragt und welche zusätzlichen Informationen können prinzipiell mit der aufgezeichneten lokalen IP-Adresse verknüpft sein? Da die IP Adresse den Kommunikations-Endpunkt zwischen Ihrem Rechner und unserem Server darstellt, gibt es keine technische Moeglichkeit, die IP Adresse nicht zu erfassen. Sie ist ein notwendiger Teil der Kommunikation. Die Frage ist wie wenn Sie bei der Post fragen, ob ihre Hausnummer und Strasse abgefragt wird um einen Brief zuzustellen. Ja, natuerlich. Technisch koennen daher letztlich alle uebertragenen Informationen dadurch verknuepft werden. Wird der Besuch von Websites (z.B. URLs, Host-Adresse) protokolliert? Werden diese Daten anonymisiert gesammelt? Nein. Die Domainnamen von falsch geblockten Webseiten werden jedoch online gegengeprueft. Ebenso werden manuelle Aenderungen von Ihnen eingesandt um potenzielle Fehler zu beheben. Falls Dateien übertragen werden, werden auch Textdokumente (z.B .doc), pdf-Dokumente (.pdf) oder Bilddateien (z.B. .gif, .jpeg) -also sogenannte nicht ausführbare Dateien- übertragen? Standardmaessig werden keine Dateien uebertragen, es sei denn Sie senden diese manuell ueber die Quarantaene zur Untersuchung ein. Wird beim Senden von Dateien der Dateipfad erfasst? Wird der im Dateipfad genannte Benutzername entfernt? Beim manuellen Einsenden wird der originale Speicherort der Datei mitgeschickt. Dabei werden keine Daten manipuliert. Wo bzw. in welchem Land werden Kundendaten gespeichert? Deutschland, in Hetzner Rechenzentren auf von uns selbst betriebenen Servern. In welchen Fällen kann der Benutzer das Senden von Informationen (z.B. Dateien, Nutzungsstatistiken, etc.) einschränken/deaktivieren - ohne auf bestimmte Schutzfunktionen verzichten zu müssen? Online Cloud-Abfragen von Malware-Funden koennen in den Einstellungen deaktiviert werden. Unter Umstaenden koennen dadurch aber gelegentlich Fehlalarme auftreten. Ebenso kann das Einsenden von Crash-Reports deaktiviert werden (ohne weitere Auswirkungen, es sei denn wir muessen einen Fehler beheben der nur bei Ihnen auftritt). Das Einsenden von Statistik Daten zu Funden und benutzerdefinierten Anwendungs- und Host-Regeln kann ebenso deaktiviert werden (ohne weitere Auswirkungen). Welche Daten werden von Drittunternehmen verarbeitet? Bestelldaten von unseren Zahlungsabwicklungs-Partnern Cleverbridge und 2Checkout. Benutzerdaten wenn Sie uns eine Supportanfrage schicken von Kayako. Firmenkundendaten von unserem Buchhaltungssystem Xero. Ebenso grundsaetzliche Infrastrukturbetreiber wie in der Datenschutzerklaerung aufgelistet. Diese erhalten jedoch keine persoenlichen Daten im eigentlichen Sinne, sondern mehr oder weniger anonyme Daten (die jedoch teilweise vor der DSGVO als persoenliche Daten eingestuft werden 'koennen'). Prinzipiell: Welche Daten werden anonym erfasst? (Auch: Werden Daten vor dem Senden anonymisiert?) Siehe Vermerk oben zum Thema Hardware-ID. Auch wenn eine Server-Abfrage ansich nur anonyme Daten enthaelt und wir diese Daten nicht zusammenfuehren, gaebe es theoretisch die Moeglichkeit, genau jenes zu machen. Daher ein Nein zu dieser Frage. Prinzipiell: Welche Daten werden als ‚persönlich identifizierbar‘ (Rückschluss auf den Benutzer möglich) erfasst? Was ist Ihre Definition eines 'Benutzers'? Ein echter Name, ein fiktiver Benutzername, eine Email Adresse, eine IP Adresse, eine Hardware-ID Ihres PCs? Je nach Auslegung was ein Benutzer denn eigentlich ist, kann sich die Antwort auf diese Frage gravierend unterscheiden. Prinzipiell: Zu welchem Zweck werden anonyme/persönliche Daten erfasst? Wie werden erfasste Daten genutzt? Zur technischen Bereitstellung und Verbesserung unserer angebotenen Produkte und Dienste. Als Teil der angebotenen Leistungen, wie z.B. die webbasierte Darstellung des Sicherheits-Zustands Ihrer Software Installation, oder um Ihnen Kundensupport bieten zu koennen. Auch Ihre Forum Frage hier faellt in den Bereich persoenliche Daten, auch wenn Sie unter einem Synonym schreiben. Fuer Statistiken die uns bei der Produktplanung helfen.
  30. 1 point
    it has been but a year, since you have made the changes, to go without a firewall. my urge for you to reconsider the firewall. I sincerely believe, that your firewall made a difference, because the people who used it.... understood that what was not implicitly allowed, would be denied. and thus, there would be no service, for what was not implicitly allowed. i know i have come a bit late into the game, but i still believe, one year later. that the Emsisoft firewall, did me more good, than any other alternative. I do not trust the Microsoft firewall, and for good reason... because Microsoft, is only interested in selling itself. There must always be a system of checks and balances, one thing, that checks another... i think the one thing that needs to be checked, is Microsoft. and not just that, but its firewall. There is a reason why, people were upset with you for giving up on the firewall, its because, we knew that you were diligent in your efforts. Yes, a breach of security is often dealt with, with a change of file architecture, which your software monitors closely.... but i also believe, the strength behind your software, relied on the multiple approaches in security... a close watch on the traffic. i say all of this, from a session i have had... i play a game called HalfLife, but it runs from a platform called Steam. in order to support the servers, the servers make requests to host ads on their servers, which comes through the steamwebhelper.exe application, which seems to accommodate itself as a web application... but now i suspect it might even circumvent that..... and may even be going through the steam executable itself. in the past, i was able to block the traffic and allow what was absolutely necessary, but now, i am fairly certain, my system is exposed, vulnerable to every attack. i trust in Emsisoft, to leave no stone unturned... and if all else, an investigation.... into whether the software of today is providing the same service, if not better, from the one of last year. My urge to bring back the software firewall, is as dire, as the day it was taken away. please reconsider.
  31. 1 point
    Well yes. The new user interface is able to dynamically adapt to your available screen size for optimized readability. Scrolling pages similar to websites: this particularly improves handling when using touch screens and further blurs the line between desktop and web apps.
  32. 1 point
    Hello inadream, Thank you for your reply. Please, could you send me a private message (PM) with your license key here in our support forum? Renewals with upgrades or downgrades are only valid if a license is about to expire within the next three months. We'll be glad to help you upgrading manually. Should you have any further questions, please just let us know.
  33. 1 point
    Would be fun, right ? Nah, the css + html is compiled in our code. There is now way for a user to change that.
  34. 1 point
    Can confirm here..... General Information: Version 2018.7.2.8843 Update started: 17/08/2018 06:15:26 Update ended: 17/08/2018 06:15:28 Time elapsed: 0:00:02 Update successful Detailed Information: 38 modules, 99203576 bytes a2cmd.exe (5590392 bytes) - not updated a2framework.dll (7570088 bytes) - not updated a2guard.exe (8864256 bytes) - not updated a2hosts.dat (559314 bytes) - not updated a2service.exe (9436760 bytes) - not updated a2start.exe (13546032 bytes) - not updated a2trust.dat (335747 bytes) - not updated a2update.dll (0 bytes) - not updated Will shout for someone!!
  35. 1 point
    Interesting. Our Support Manager looked at the PowerShell command, and told me that the followed worked on his system (I would believe Windows 10): PowerShell.exe -Command Start-Process -FilePath 'C:\Windows\System32\cmd.exe' -ArgumentList '/K \"C:\Program Files\Emsisoft Anti-Malware\a2cmd.exe\" /s /f="C:\Users\David\Desktop\Emsisoft mit PsExec.txt"' -Verb RunAs It looks like he only escaped the double quotes in the path to a2cmd.exe, and not in the path to the log file. I imagine that would prevent the log from being saved at the full path, however I can't be 100% certain without trying it myself. Note that his command won't work with EEK due to the /s parameter, which the version of a2cmd.exe that comes bundled with EEK doesn't support.
  36. 1 point
    OK, fair enough, I guess it comes down to personal preference. Everybody is entitled to their opinion, and I just wanted to express that I personally absolutely do not like the recent interface changes. Again, it's intended as constructive criticism, even if my wording might indeed have been a bit harsh (sorry about that 😇). But on a factual level, I stand by my opinion 🙂 To give two concrete examples: 1) The behaviour blocker program list in the protection section is in itself a scrolling list, so now we have a scrolling list view within a scrolling preferences list. 2) The navigation tabs at the top (Behaviour Blocker, File Guard, Surf Protection) are still there, creating the illusion of a tabbed preferences window. But clicking on the tabs only scrolls down the view to the appropriate section. This just does not feel consistent/logical to me....
  37. 1 point
    > as Piotr has rightfully pointed out in his comments... I'm interested in something in Fabian's reponse to those comments, namely: "If a lot of people switch the default value, we may consider adding other options". How will Emsisoft know how many of us change the default value, if there's no 'telemetry' sending that info back to them?
  38. 1 point
    I am looking for an anti-malware solution from a vendor that has a strong commitment to privacy and is against SSL/HTTPS Scanning (TLS interception), with no PUPs or unnecessary (heavy) tools. Hard to find. If Emsisoft can come up with such a product for MacOS, I would be more than happy.
  39. 1 point
    Likewise: Start with Windows was turned off for me as well as dont update while in invisible mode. Also, in the new Protection panel, hovering the mouse pointer over the "i" icon produces no tooltip for: BB's "Suspicious programs" and File Guard's "Only scan...".
  40. 1 point
    I am sorry to say I HATE the new settings. It opens out where ever it feels like, and the list of things in it is so large you have to scroll down it for what seems like ages. Why is there so much white space in it? Why is there so much space between each tickbox?
  41. 1 point
    I am using the Command Line Scanner within my Application scanning incoming files in a certain directory. My Application opens a DOS process in which we run the command line scanner, capturing the output and analysing the results (I wrote a little parser for the output). This worked for the last years without any problems. We use it on three servers, 2 of them are running Windows Server 2008 R2 and 1 server runs on Windows Server 2012 R2. Since yesterday the 2012 R2 server had problems running the command line scanner, the process hangs and did not finish. The other 2 servers on 2008 R2 are still running without any problems. I did a reinstall of EMSIsoft on the 2012 R2, the problem still exists. Are there any known problems on 2012 R2 using the Command Line Scanner?
  42. 1 point
    The problem appeared with EAM 2018.3 and continued with 2018.4.0.8631. Funny thing is the latter version runs fine alongside CFW on a Win 10 laptop (even though I did have to deactivate EAM for the April 2018 Windows update to install). Using the recent versions of EAM seems to be a bit of a lottery, not for the faint-hearted - not something you want from an expensive AV product.
  43. 1 point
    It looks like we've found the cause of the issue. We'll try to get it fixed soon.
  44. 1 point
    I'll pass this on so that someone can look into it.
  45. 1 point
    Please stop accusing people of saying things they did not. Everyone is entitled to their own opinion and terms related to criminal behavior can certainly be discussed, but this forum is not the right place for that. Since your original question has already been answered, I am locking this topic.
  46. 1 point
    Is the scan able to complete after disabling Direct Disk Access and/or the option to scan NTFS Alternate Data Streams?
  47. 1 point
    Sorry, I don't know. We'll need to wait for EMSI Support to comment. If it's really a bad choice for whole-disk scans maybe the GUI should prevent it from being ticked in such circumstances. If it's been speedy in the past and isn't now that does suggest either a problem in the newest version, or something that wasn't working properly in older versions has just been fixed and slowed things right down.
  48. 1 point
    Run it again and see if it finds anything (if nothing is found, it will display a message about no traces found). If it find anything, allow it to remove it, and then allow it to restart your computer. If it finds nothing, then I recommend deleting everything from the Emsisoft Anti-Malware folder except for the Quarantine and Logs folders (you can delete those as well if you don't want to keep quarantined files and logs). You can find the Emsisoft Anti-Malware folder in the following location: C:\Program Files\Emsisoft Anti-Malware
  49. 1 point
    Hallo und vielen Dank für die Anfrage bei uns im Support-Forum. Bitte vielmals um entschuldigung, bei einem Upgrade zu Emsisoft Internet Security wurde scheinbar die Rabattstufe nicht richtig auf den neuen Lizenzschlüssel übertragen. Ich habe das nun für Sie nachgeholt und eine Verlängerung mit angemessenen Kunden- und Mengen-Rabatt ist nun über unsere Verlängerungsseite möglich: http://www.emsisoft.de/de/order/renew/ Da das Lizenzende schon sehr bald eingetreten wäre habe ich die Lizenz ein wenig verlängert so dass genügend Zeit für eine Verlängerung übrig bleibt. Vielen Dank dass Sie unsere Softwarelösungen verwenden. Sollten noch weitere Fragen bestehen, so stehe ich gerne dafür zur Verfügung.
  50. 1 point
    no tried because version 11 used my CPU. I back version 10 and waiting for Stable of version 11 EIS WE ARE EMSISOFT USERS and WE LOVE EMSISOFT
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