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Everything posted by zecozy

  1. Two days ago I did a deep scan and a high risk file turned up. I started the pre-request cleaning but using the smart scan nothing turned up (looking back I'm guessing I did something and it was automatically quarantined). Today I did another deep scan and it found another high risk. I was afraid of screwing up again so I've attached the deep scan log. Another problem I've encountered is that I can not find extras.txt or the OTL. folder on my C:\ drive. I understand you have strict guidelines on how you want things presented but I'm hoping you'll be willing to work with me. Thank you
  2. you helped me with malware 2 weeks ago and it hasn't been running smoothly ever since. i ran a scan a few days ago and something came up that said it couldn't be removed, but it was low risk, but now it has disappeared.
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