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0 NeutralAbout Llis
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- Birthday July 11
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Gender
Female
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Location
Midwest
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Interests
genealogy, photography, listening to music, reading, hiking, traveling
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I bought the new version of Emisoft Armor and Anti-malware. I uninstalled the ones that were going to be outdated. I was instructed to download the 30 day version after I purchased, which I did, but now can't put in the License Keys for either product. I keep getting messages that this isn't a valid license key. Is there somewhere I have to put them in the Emisoft system again or the Cleverbridge ref #? I purchased a 2 yr package. Thanks for the help.
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I had to get my computer scrubbed and programs reinstalled after crash. Now, emsisoft does't recognize my Malware license and tho I can sign in here, it doesn't recognize my email or password on the download site. I don't have my Online armor license as it was on my computer when it crashed. Please help me get this sorted. Thank you, Betty
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I can't get emsisoft malware off my computer to download again
Llis replied to Llis's topic in Emsisoft Anti-Malware Home
Fabian, The computer I was using crashed and I had to take it in to be erased and programs reinstalled. I also gave them my Ancestry 12 CD to see if it had a problem when it was loaded. The laptop is coming back to me today with MS Security Suite on it. I know that's not enough but should I be trying to download Malware 6 on it again or go back to the former Malware program. It was not causing issues. Is E6 a Beta program? If so, could I wait til the bugs are out to download it? Any thoughts are welcome as I don't want to crash again. Thanks, Betty -
I can't get emsisoft malware off my computer to download again
Llis replied to Llis's topic in Emsisoft Anti-Malware Home
Hi Fabian, It's in a big red X box and says: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. Thanks! -
I can't get emsisoft malware off my computer to download again
Llis replied to Llis's topic in Emsisoft Anti-Malware Home
If you need this info to help, the program is Windows 7 home premium service, track 1, 32 bit, 3.00GB, Celeron R Dual Core Processor from Dell. I'm not seeing my question in the forum although it's been read. Not sure why? Thanks, -
I've been having problems for the last week as Emsis Malware was not opening. I tried uninstall and my computer still says it's on there. I downloaded the cleaning tool but it won't work as it states I don't have authorization to open. The initial problem started after I did a clean boot to download Family Tree Maker 20012 from Ancestry.com. I have had previous versions on along with malware with no problem. After I opened FTM a couple times it froze and I had to do a hard shut down. Then Emisoft said there was a major problem which was why it didn't open. I do not have regcure, or Microsoft
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I found I actually didn't have the permanent firewall installed, just the trial. I downloaded the permanent one tonight. I have opened the computer a couple of times now with no problem, so maybe it was a problem with the free trial version. I'll repost if I have more trouble. thank you!
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It worked! I imagine you aren't as surprised as I am at that...) Thank you!
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It has happened twice. Also the small light on the front of my laptop isn't going off when I shut down. Usually that means there is an open program.
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Doesn't seem to be working. Does it matter what format it's saved in? e.g. txt, rich txt, etc. Saving it in txt X2 and it still opens a box that indicates I need administrator approval when I click QooBox and delete. The other question is after I right click and choose "take ownership" it opens a C command board that just flashes and closes but I don't have a chance to read it.
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Everything worked ok except I can't delete Qoobox. It is in a file BackEnv which won't let me open it or delete it as the drop down states I'm not an administrator and can't access. I am in the admin. mode on my computer but it must mean for the program. Otherwise, all is good except for the problem I put on another board. Computer is starting fine and no problems surfing or working on it. Thanks so much!
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Any suggestions as to how to print the boxes of "CCCleaner"? I've tried printing, pasting to word pad and printing and the boxes don't show up.
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I've been posting on my pc is infected forum and Shadow asked me to post this problem here. I get a message box header: oaui.exe Msg: instruction at 0x77d02239 referenced memory at 0x00000014 The memory could not be written, click to terminate program. This was Shadow's response: oaui.exe is the Online Armor User Interface. There appears to be a conflict, as OAUI is trying to write to a memory location that is either already in use or is a protected location. Which, of course, will cause OAUI to crash. Your slow loading issues may be related to OAUI. You will want to start a thread in the
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Everything seems about the same. Emptying the Caches didn't make a big difference. When I restarted my computer this am, I got a message box: header: oaui.exe Instruction at 0x77d02239 referenced memory at 0x00000014. The memory could not be written. Click to terminate program. I have noticed the light on the front of the laptop stays on after I close indicating there is still an open program. Just the past couple days. Last log:
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I didn't mention before, when I ran the fix with OTL, I had to copy to wordpad and then to the box on OTL as it wouldn't copy right from notepad either. Maybe a thing with Microsoft 7? Overall, the compputer seems to be running better, I'm not getting messages saying I have to run scans as I did before. The only negative I see is that it takes longer to boot and be ready to use. Not unworkable, but longer. My last SCAN: