Barbara

I DON'T KNOW WHAT IS HAPPENING BUT THE SOLUTION YOU GAVE ME DOESN'T WORK IN ANY FORM. I TRIED TO OPEN THE EMERGENCY KIT AND i COULDN'T DO IT , THEN, I USED A USB AND NEITHER. HOW CAN I REMOVE THIS TROJAN FORM MY COMPUTER, PLEASE.

hI: MY COMPUTER WAS WORKING VERY SLOW AND I USUALLY USE EMSISOFT ANTI-MALWARE TO CLEAN MY COMPUTER ONE TIME A WEEK. FOR MY SURPRISE A TROJAN - DOWNLANDER.WIN 32.TRACUR!IK COULD NOT BE REMOVED. THE OBJECT HAS TWO PROCESSES WHICH ARE: 1- C/WINDOWS/SYSTEM32/NlSLEXICONS003e32.EXE 2- C/USERS/ALL USERS/ATIUMDVA32.EXE THE FILES FOR THESE PROCESSES WERE NOT FOUND AND I NEED HELP FOR MANUAL REMOVE OF THIS MALWARE. COULD YOU SEND ME THE STEPS FOR REMOVAL TO MY PERSONAL ADDRESS PLEASE: email address removed by moderator to avoid spamming THANKS: