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rib-rider

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About rib-rider

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  1. Hi I'm in the process of upgrading the same PC from WinXP to Win7 and re-installed OA.. I installed version 5.0.0.1097, which gave me the free version. When I input my licence, Cleverbridge reference number 31321858, I get a message saying that the licence has expired. It is a 3 year licence purchased on 9th April 2012. I'm reluctant to uninstall OA since it has now been through the learning process but I can't access the premium facilities that I had when using WinXP. The previous online-armor site had a site where it was possible to reset the licence to cover such OS installs, but I'
  2. Thanks catprincess, I'll try again. It seems others are experiencing similar issues with OA red popups flagging that downloads from Adobe are suspect. If it's of value to the emisoft team I can take screen shots next time I attempt to install the application.
  3. The source is Adobe and the email trail from McAfee identifies that the incorrect dlls can be loaded during installation specifcally mentioning Adobe as well as the fact that their certificates have been compromised in the recent past. So OA throwing up an alert suggests either; 1) the Adober installer download is compromised in some way and OA is detecting that on execution or 2) that the certificate used by Adobe is black-listed by OA as a precaution to prevent bad downloads Either way I have no ready way of identifying what OA has discovered to trigger the popup since the message contain
  4. Hi Cat Princess, Unfortunately I didn't take screenshots, although I guess I could go through the install again. I was unable to view the screenshots of the popups in the link since I don't appear to have permission to view them and couldn't see an obvious way around that (ideas welcomed). However, assuming that the popups are similar is there a way to check the validity of the data that triggered the OA popup? The McAfee approach (I use Avira) seems to be download the installer, install the program and then check for rootkits which strikes me as the software equivalent of poking a croc wit
  5. Hi, Happy New Year. I'm running OA 5.1.1.1395 on WinXP SP3 and attempted to install Adobe Acrobat Reader 9 today as part of an install. I had numerous red popups advising termination of the program, to block the program etc. The installer appears to be signed by Adobe but OA identifies it as dangerous, is this a blip because the program is trying to install items in the user temp folder? If so can it be corrected? Rib-rider
  6. Thanks Cat Princess, I realized from your text that I'd forgotten that the "learning" option for bank sites needs to be enabled from within the Domain list. When I raised the issue, I had been enabling the "learning" option from the shield in the task bar only and had forgotten this that you pointed out. Consquently I entered the bank url in the Domains list and right clicked into "learning" mode from there. It added each URL to the domain page. Problem fixed, it works correctly now in banking mode. MBAM and AV enabled throughout. Many thanks
  7. To try and eliminate things and articulate the problem better, it seems that in learning mode OA is not adding URLs to the domain page automatically. So this morning I added the internet home page URL manually to the domain page and clicked learning mode and opened the browser. The internet home page appeared. I then closed the browser, entered banking mode and re-opened the browser and the internet home page URL appeared as I would expect. I then closed the browser. I entered learning mode opened the browser which gave me the internet home page URL, then entered in the browser the home banki
  8. Hi catprincess, Both really, when I right clicked on banking mode the domain page remained blank after going through the whole banking site starting with the internet home page URL. Additionally when I manually entered the internet home page URL (as bing.com*) and the bank site URL in the domain page, OA was unable to take me to either page when I was using banking mode. Everything OK in normal mode. The above behaviour was consistent irrespective of whether I had AV and MBAM enabled or disabled.
  9. Hi I'm running OA paid version 5.1.0.1331 with Avira Antivir premium and malwarebytes, paid version. Operating system winXP, browsers Firefox and IE8 as a backup. Up until about a week ago or so ago banking mode worked perfectly, but since then it hasn't worked. I can't recall exactly when it started to mis-behave. I've tried the "learning" process on a number of occasions and nothing is ever shown in the doman name section of OA. The search engine in AV was updated to version 8.02.06.64 on 15/09/2011 but to try to eliminate the AV as a probable cause, for a time I disabled completely the A
  10. Christian, Problem solved. OA is now in process of installing. Many thanks rib-rider
  11. Thanks Christian, maybe that's the problem, although the previous version I was using had updated to the current version number, it wasn't retained when I re-installed everything and I only have the original purchased version which is 4.0.0.44. So is the way out of this to download the latest free version and then register it using my existing registration number which still has about a year to run? Rgds
  12. Hi Cat Princess, No the connection is via a router sat beside my PC. Rgds
  13. Hi I've never had this prob. on other occasions that I've re-installed OA. I received the error message above plus "Socket Error #10060 connection timed out. Do you want to adjust internet settings?" The internet connection is working ok to emisoft web-site and other sites so I'm a bit puzzled. Since I've been with OA for three or four years could the internet address that the OA executable is currently using be no longer recognized, or could it be just plain old operator error? Background - to clear out a year's worth of crud I re-installed windows and all apps. When I got to OA I logged i
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