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About beathbarb2

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  • Operating System
    Windows 7 x64
  • Firewall or HIPS Software
  1. Hi I was entering the Canadian Snowbirds Association web site when a"you are infected" warning came up. You are suppose to call a number. Is my computer infected or is this a fake alert. The url in the address bar is below. Help Barb Beath
  2. Things are good thank you so much for all your patience and help. Barb Beath
  3. Hi , I have done as you have asked and the results are attached. Yes, I know that when you turn your computer on Emsisoft automatically starts a update and scan if missed previously. However, it had not updated for 5 days and I kept getting alerts but it would just not update. It would scan but not update. Then yesterday it suddenly started again. Have no idea what was up. Barb FRST.txt Addition.txt scan_151229-173229.txt
  4. Hi these files keep showing up when I scan so I quarantine them. What are they and should I delete them? Barb Beath I also do not know what to do with the second attachment of items from behavior blocker. What is the difference in deleting and clearing files? Barb Beath Quarantine_151229-101108.txt BB_151229-102617.txt
  5. Here you go. For some reason this morning when I opened my computer Emsisoft updated ????????????????????????? I did nothing different. I shut my computer every evening. Puzzled Barb Fixlog.txt
  6. PS. No it can not connect even manually. It will go to 6% then start over again. Other times I can not even click on it. When I do it does nothing. It was going to 14% before it would start over again but not now. The notice that comes up is check internet connection and proxy settings.Barb Beath
  7. Sorry. Here you go. As for updating both my computers can not connect to the updating service. However, Emergency Kit can. Barb Beath FRST.txt Addition.txt eek.txt
  8. Ok I just tried to update my Emsisoft security and it will not connect to the update server and my internet connection is excellent. It has not updated in 2 days. Barb Beath
  9. Here are my fresh scans. Thank you again. Look forward to your reply. Barb Beath scan_151224-091521.txt FRST.txt Addition.txt Shortcut.txt logs.db3.txt
  10. Thank you I hope I have done this correctly. Thank you for your patience. Barb Beath AdwCleanerC1.txt JRT.txt Fixlog.txt
  11. I was on the internet when I got a pop up saying that Warner Bros Internet had blocked my computer because it has a virus. It told me to call the listed phone #. I did not. So here I am to find out if I am infected. Please help. Barb Beath I no longer have this system OS:Windows 7 x64 AV:EMASISOFT ARMOUR PACKAGE HIPS:WINDOWS FIREWALL I have Windows 10 x64 AV is Emasisoft Internet Secutity FRST.txt BB_151216-141238.txt BB_151216-141356.txt Addition.txt scan_151216-154830.txt
  12. Online Armor will not update. It keeps disconnecting before completed. Help
  13. Again I want to thank you so very much. We have had no complaints from the people on our email contact lists so it must be gone. How does this happen when you have a virus program? We figure we know where it came from. It was from a friend on our contact list that appeared to send us an email saying Hi. We opened it and that is when something was sent out to all the people on our contact list. Is there anything that can prevent this? Why did it not go to spam? The internet is so confusing. I would also like to take the time to ask another question. If my system is 64 bit how come things keep downloading in 32bit when you do not get the choice to check 64bit? Is there two systems on my laptop and is it unneccessary to have both? Barb
  14. Sorry false alert. I just got a pop up saying my anti melware was updating. It is now version 6.5 something. The same as what is the new one for download on the website. Thank you again, So my machine is virus free now? Barb Beath
  15. PS :Not done yet. I noticed on your web site the Emsisoft anti Melware to down load is 6 something mine is reading 5 something. What do I do? Barb