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Posts posted by andrewek

  1. Yes, thanks a lot, stapp!

    I already read about the problem with German-speaking authors...However, I did not quite understand what should be done in my particular case ...

    KB 4474419 - the update was installed on August 13,  the day before yesterday,  the day it was released!

    This update is in the system!
    But KB 4490628 - NO, and Windows does not find it when looking for updates!
    Obviously, do I need to download and install KB 4490628 manually?

  2. Hello!

    Of course, this does not apply directly to Emsisoft products - I apologize.

    However, maybe you can find a solution?

    Until that moment, I had no problem installing monthly Windows security updates!

    But here this Tuesday of patches - KB 4512506 is not installed - unkown error 80092004 ..

    If in detail - 11% of the file is downloaded - and the download is interrupted with this error! I tried it several times - it repeats that way ...
    I tried installing using the Offline Installer - not installing either!

    I want to say that the malware removal tool was installed immediately. And another update for the drivers - also installed.
    But here is the monthly fix pack (KB 4512506) - he doesn’t want to!
    What could be the problem? I read on the Internet that many have such a problem! Maybe more experienced users have some suggestions?

    Windows 7x 64 Pro



  3. Hello!

    Does this mean that EAM still has its own rules in web protection?

    Web protection not transferred completely to the Emsisoft Browser Security extension?
    I understood everything about the special list hiding, but I wanted to make sure that not only the extension and the rules added by the user now define web protection!:huh:


  4. Ok, thanks!

    Yes, about passwords is too much)
    So, all possible dangers are connected not with the applications themselves, but with advertising modules that can be installed without my knowledge?
    It is reported that these programs collect information about the IP-address, technical and route information about the computer, search history.
    But I understand you. Actually, these video downloaders (by themselves) are not dangerous.
    Of course, obtained from the official site.

  5. Hello!

    Well-known video downloader SaveFrom.Net Helper installs Tampermonkey, a script manager in your browser.

    Both of these programs are considered potentially unwanted!

    It is reported that the extension can (except for silent installation of additional applications) also send user data with possible stealing of passwords, bank data, etc.

    I want to ask the experts - is this really true?

    2018-11-29 20_55_13-Tampermonkey extension installation.jpg
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    2018-11-29 20_48_52-Tampermonkey • Chrome.jpg
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    2018-11-29 20_51_50-How to remove Tampermonkey (Virus Removal Guide) - Botcrawl.jpg
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  6. Доброго времени суток!

    Спасибо за ответы. 

    Мм..да...хорошо, что обратился на форум - хоть узнал, что теперь скидки при продлении лицензии за долгое пользование продуктом - увы, отменены-_- Просто об этом нигде не сообщается, и надежда все же была:unsure:

    Что ж, ок) еще раз спасибо!

  7. Доброго времени суток!

    Ксения, спасибо за ответ!

    Конечно, новостные ревю я читаю:).

    Просто там буквально несколько строчек об изменении лицензирования и ценовой политике...Без подробностей.

    Поэтому я и обратился с вопросом сюда.

    Что касается продления лицензии - скорее всего, она и останется "наследственной", унаследованной от прежних версий ЕАМ. 

    А я не вижу ничего плохого в наличии лицензии на 5-летний срок^_^

    Менять антивирус я не собираюсь-абсолютно все устраивает! 

    Несколько жаль только, что пользователь лишен возможности использовать возможные скидки как текущая, например) - ведь теперь продукт подорожал! И дальше, скорее всего, цены вырастут еще...

    Ксения, я надеюсь, что при продлении  уже существующейй лицензии legacy сохранены скидки на покупку - как это было ранее?

    Я не помню точно в процентах, но достаточно существенные!

  8. Здравствуйте!

    У меня 3 вопроса к техподдержке:

    1) Почему через ЛК я не могу продлить лицензию сейчас? предлагается ТОЛЬКО ближе к ее окончанию.

         Раньше можно было продлить в Любое время!

    2) А чем отличается Emsisoft Anti-Malware (legacy) от Emsisoft Anti-Malware (Home)? и почему моя лицензия именно legacy?

    3) К покупке предлагается Emsisoft Home. 

         Если я покупаю Home - как это соотнесется с имеющейся лицензией на Legacy? 


     Если я выбираю Home - не находится сочетание действующего ключа и продукта!

    Прошу прощения за дублированный пост) получилось случайно-как удалить - не знаю)

    2018-11-15 23_14_04-Emsisoft _ Продлить ключ антивируса.jpg
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  9. Hello!

    The language is not saved in the program settings!

    This was in version 2018.3, and in the new, 2018.4 - the same situation.

    I select the RUSSIAN menu from the drop-down menu, but the next time I start the computer (after rebooting), I'm again empty in the window. Although the interface itself - in Russian ...

    In general, it's little things, but I want the developers to know.

    2018-05-03 21_03_27-Emsisoft Anti-Malware.jpg
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    2018-05-03 21_03_52-Emsisoft Anti-Malware.jpg
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  10. No, I was referring to the fact that earlier on the site there was only one installation file, without taking into account the system capacity (32 or 64-bit)

    That is, the file was suitable for any operating system! And now-separate files for 32 and 64-bit.

    I'm wondering why the division occurred?

    Many programs have installation files depending on the system capacity. But EAM for a long time was downloaded automatically without regard to bit depth. Or I'm wrong?

    Probably, it's not so important-just interested in changing the installation file on the site! Maybe there is something fundamental in the new versions of the EAM?

    Now from the Russian site it is offered to download the binary file, from the English-speaking installer msi. Do I need a second option (screen 2) for a 64-bit system or does it not matter?

    2018-04-11 21_26_26-Emsisoft _ Бесплатно скачать антивирус Emsisoft Anti-Malware.jpg
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    2018-04-11 21_28_16-Emsisoft _ Anti-Malware_ Lightweight Malware Protection for the Home.jpg
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