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Everything posted by andrewek

  1. Hello all! Probably, experts are aware of the new protection of HP - HP Sure Sense. The thing is that this pre-installed complex of protection for my new PC prevents me from working! EAM is absolutely enough for me.๐Ÿ™‚ Tell me, can EAM work with Sure Sense? And is it necessary? It seems to me better to remove this preinstalled protection? Of course, I am very sorry ๐Ÿ˜Œ that the question about the program of another manufacturer is - but what about the average user? I did a little work - and I want to completely remove Sure. I need advice: can this be done? Unfortunately, HP technical support is interested in leaving this program on my PC ... What should I do?
  2. Hello! I understand you, thank you very much!
  3. Hello all! A lot of conflicting information about the need to disable the Internet Protocol IPv6 in order to improve computer security. Microsoft even publishes recommendations for the correct shutdown. Some VPN services also recommend this (for example, CyberGhost VPN) But is it necessary for an ordinary user? Dear F.Wosar, as early as 6 years ago, speaks of the unnecessary nature of such a shutdown. What will experts say today?
  4. Ok, I get it, thanks for the help! I have to install EAM in a new system! If problems arise - I use a diagnostic tool!
  5. Hello Arthur! Thanks! Yes, I solved the problem, EAM is installed. You want to say that you can and should run the tool even now, with EAM installed?
  6. I completely agree with you and will definitely buy a license!๐Ÿ˜‰ Now I was only concerned about the impossibility of installing the product)
  7. Hi! It so happened that I rarely use an old laptop with Windows 7 to work on the Internet. For this, a new one with Windows 10) Therefore, installing full protection in real time is not necessary. Enough scanner! That is exactly what I wanted. It was simply amazing that it was not possible to install EAM after a complete removal!๐Ÿ™„ But now everything is OK! Unfortunately, the reason is not clear - well, let it be) p.s. On Windows 10, EAM works without problems!
  8. Ok, done!๐Ÿ™‚ I took the Inno file - and the installation went right the first time and without any problems! Of course, I donโ€™t understand what is the reason for the previous failures (msi & web)๐Ÿ™„ - but now I managed to install EAM on the old computer as a scanner) Thank you all for your desire to help!
  9. Yes, this is Windows7) No, my license key has been transferred to Windows10 (another laptop). For some time I worked on an old laptop a little and without EAM! Now I want to install it again on Windows7, but the key is NOT MOVABLE. I plan to use it only as a scanner so far, without real-time protection. After all, is that possible? But the fact is that it doesnโ€™t even reach the introduction of a license key - I canโ€™t install the program at all! Yes, I downloaded the installation file through my account, i.e. with registration! Ok, now I just did everything according to the instructions - I went into my personal account, where the option -Set protection - chose an alternative bootloader - 64-msi. downloaded it and now try again to install on Windows 7.๐Ÿ˜‰
  10. Hello! God, how complicated it is! But why so ?! I have been using Emsisoft for almost 9 years - I come across this for the first time! Jeremy, the problem is on Windows 7x64. There are no logs in the system after trying to install - but I'm not sure about this - we must try to install and see again. What dear stapp says - I donโ€™t understand at all!๐Ÿ™ What kind of "limited user"? and where such settings in the installation file ?! Now in my Windows 7 there is no EAM, no folders, files, traces in the registry! Even the epp drivers are removed. After all, EmsiClean does not find traces! So why, what is the reason that I cannot install EAM in the system? Launched EEKit - everything is clean!
  11. Hello! Thanks Jeremy! However, everything is not so simple ... ๐Ÿ˜‰ Of course, I tried the MSI installer as well. However, there is a problem! The installer reports that there is already a newer version of the program in the system and offers to remove it through the Windows control panel.๐Ÿ™ But in the system I do not have EAM on this PC! Of course, the screen is in Russian, but I wrote what was reported there. I can assume that the installation problem is related to the fact that licensed EAM has been working in this system for several years. Now he is on another computer! But why is it impossible to reinstall EAM on this computer? At least in the Free version ?!
  12. Hello! I decided to install EAM on a laptop with Windows 7x64. The program worked on it for more than 5 years, now on another laptop, with Windows 10. There have never been problems with reinstalling and installing EAM - and suddenly I can not install the program! The web installer starts working, but cannot download (installer database load error) ... What is the reason? I tried it several times today, it does not work. EmsiClean does not find EAM residues in the system. What to do? Thanks in advance!๐Ÿ™‚
  13. Hello All! I return to the topic) Obviously, the problem was in the AdGuard WFP-driver. EAM has nothing to do with this situation! After changing the network settings in AdGuard, the problems with the tcpip.sys have not yet recurred! At least - a little over 10 days already๐Ÿ˜‰
  14. Hello! Thanks Arthur! Now I heard exactly what I wanted! So, I can only wait for the next crash (BSoD) so far to look through the journal (Memory Dump) and find out the reason? No more action to take? By the way - is there enough mini-Dump or do you need a full memory dump?
  15. Hi! Thanks! I do not need the actions you have proposed! My computer boots up normally and works without problems! Windows Updates (Tuesday Patches) have been successfully installed! BSoD was two days ago, the system rebooted and everything is working fine for today!๐Ÿ˜‰ How do you explain my question .... I saw that the reason is in the driver tcpip.sys. I read on the Internet that the cause of the conflict could be an antivirus. So I asked if the conflict between EAM and the tcpip driver could cause BSoD? Because I seemed to rule out all other possible causes of the crash)
  16. Hi! Thanks! Bad...It seems to me that we do not understand each other) Iโ€™m talking about this (screen) And can EAM cause a conflict with the tcpip driver?
  17. Hello! Thanks for the answer! But we are not talking about installing updates!๐Ÿ˜ฎ This is the computer's normal operation!
  18. Hello all! One common cause of BSoD is a problem with the tcpip system driver. To solve this problem, they recommend resetting the protocol settings, updating the network card driver, checking the integrity of system files. And in last place - the recommendation to disable third-party antivirus, especially on Windows 10. It is reported that some antivirus products tend to conflict with the tcpip.sys driver. Unfortunately, all sources are in Russian) My question is: can EAM cause such a conflict and, as a result, BSoD? p.s. I personally encountered this situation when I just watched a video in a browser on the Internet. I performed all the recommended actions - except, of course, disabling and removing EAM๐Ÿ˜‰
  19. Hello! Thanks. Your answer is clear. But then how do you comment on this? (screen)
  20. Hi! Perhaps my opinion on disabling the service is not entirely true! If her work is completely safe - say so๐Ÿ˜‰
  21. Of course, Iโ€™m not a security specialist! Therefore, I ask here on the forum! However, for almost 10 years, my Windows 7 worked specifically with the disabled remote registry service. However, on Windows 10 (1909), I am unable to disable it. Rather, the service starts automatically by default again the next time the computer boots ...
  22. That's right, it's a legitimate Windows service! But she can allow remote control of my registry! from someone else's computer! Is not it? In addition, I assume that many security recommendations (at least Russian-language sources) strongly recommend that you disable this service among some others. The computer at the same time works absolutely fine, I assure you!๐Ÿ˜‰