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jeffce

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Everything posted by jeffce

  1. Hi, Your malware logs look good.... I would never be able to give you a 100% guarantee that the infection is completely gone due to some of the backdoor capabilities, but the logs that you are showing me are good.I noticed that you have both Panda and Norton antivirus programs. You should remove one of them, whichever you choose, because having more than one at the same time can cause conflicts within your system as well as make your system LESS secure. Uninstall one of them and then let me know how it goes. If everything is fine, we can remove our tools and you should be good to go.
  2. Due to lack of feedback, this topic will now be closed. If you are the original poster and you still require help, please start a new thread. -------------------
  3. Due to lack of feedback, this topic will now be closed. If you are the original poster and you still require help, please start a new thread. -------------------
  4. Hi, It's really not too bad at all. Many of those are already quarantined and will be removed shortly. ------ Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below: Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "u
  5. Sounds good. If by the last one you mean ESET, be patient as it will sometimes take a while.
  6. Hi, Malwarebytes I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply. ---------- ESET Online Scanner Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on
  7. Hi, Please run TDSSKiller again and this time please select Cure to remove the entries found. Attach the new TDSSKiller log to your next reply. ---------- Download Combofix from the link below, and save it to your desktop. Link **Note: It is important that it is saved directly to your desktop** If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer. -------------------------------------------------------------------- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a rig
  8. Hi, Looking better...stick with me though. Run OTL.exe Copy/paste the following text written inside of the quote box into the Custom Scans/Fixes box located at the bottom of OTL Then click the Run Fix button at the top Let the program run unhindered, reboot when it is done Then run a new scan and post a new OTL log ( don't check the boxes beside LOP Check or Purity this time ) ---------- Please attach the new OTL log and let me know how your system is running.
  9. Due to lack of feedback, this topic will now be closed. If you are the original poster and you still require help, please start a new thread. -------------------
  10. Hi, If you would....just move ComboFix from the Download folder to the Desktop. The program ran fine though. Also would you run TDSSKiller again and attach the log that is created. I need to be sure that entry that was found earlier is gone.
  11. Good job! Please run TDSSKiller again and this time remove anything that is found using the Cure option and then attach the new log. ---------- Download Combofix from the link below, and save it to your desktop. Link **Note: It is important that it is saved directly to your desktop** If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer. -------------------------------------------------------------------- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on
  12. Ok great! Let's check for remnants before you go. Clear Java Cache See this page for instructions on how to clear java's cache. Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) Under Temporary Internet Files, click the Delete Files button. There are three options in the window to clear the cache - Leave ALL 3 Checked Downloaded Applets Downloaded Applications Other Files [*]Click OK on Delete Temporary Files Window Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. [*]Click OK to leave the Java Control Panel. ------
  13. Hi and welcome! Looks like you have a nasty one on your system along with other things. Let's try to get rid of the worst one first. Please download TDSSKiller Double click TDSSKiller.exe Press Start Scan but do nothing else as we are just looking for what is there. If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right. Attach the log in your next reply A copy of the log will be saved automatically to the root of the drive (typically C:\) ----------
  14. Hi and welcome!! Please download TDSSKiller Double click TDSSKiller.exe Press Start Scan but do nothing else as we are just looking for what is there. If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right. Attach the log in your next reply A copy of the log will be saved automatically to the root of the drive (typically C:\) ----------
  15. Hi, Looking better... I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java. Now download and install the newest version from here >> http://java.com/en/download/index.jsp ------------- Clear Java Cache See this page for instructions on how to clear java's cache. Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) Under Temporary Internet Files, click the Delete Files button. There are three options in the window to clear the cache - Leave ALL
  16. I am not quite sure what that was you attached. Please run the instructions I provided for ComboFix before and attach the new log that is created to your next reply. Also let me know how your system is running.
  17. What do you mean your system has crashed? Will it not start in Safe Mode or at all? Let me know exactly what your system is doing.
  18. Hi, Good job! Download Combofix from the link below, and save it to your desktop. Link **Note: It is important that it is saved directly to your desktop** If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer. -------------------------------------------------------------------- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective progra
  19. Ok that was enough. Go ahead and run TDSSKiller again. Select to Cure everything that is found and then attach the new log that is created.
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