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jeffce

Malware Removal Team
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Everything posted by jeffce

  1. Hi, Were you running the game from a CD by chance? If that is the case, you had an infected cdrom.sys earlier but that has been replaced and that may have been causing the problems. You had a major infection on your system that we have mostly removed. When you get the logs for Malwarebytes and ESET online scanner be sure to attach those logs.
  2. Hi, No leave that one. That is the up-to-date version.
  3. Hi, Great job! Please do the following: Go to Start >> Control Panel >> Programs and Features This will open your Programs And Features. A list of installed programs will populate Remove the following programs (if still present): Java™ 6 Update 3 ---------- Clear Java Cache See this page for instructions on how to clear java's cache. Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) Under Temporary Internet Files, click the Delete Files button. There are three options in the window to clear the cache - Leave ALL 3 Checked Downloaded A
  4. Hi, Looks like ComboFix hit that hard. ---------- Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below: Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Referring to the screenshot above, dr
  5. Hi and welcome! **WARNING**Unfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again. Unfortunately I have found what is kno
  6. Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you still require assistance, please start here and one of our experts will be happy to assist you with analyzing your malware logs.
  7. Hi, Go ahead and continue past the warning that ComboFix is showing you. When the log is created go ahead and attach it.
  8. I have not seen the ZeroAccess rootkit jump systems but just be sure not to transfer any files to that system until we are finished.
  9. I think that you should go ahead and run ComboFix using the instructions that I provided and we can get a better look at your system. I would go ahead and change passwords on your email and banking accounts to be on the safe side.
  10. Welcome to Emsisoft If you need help with malware removal please visit the page here and then attach the requested logs.
  11. Hi and welcome! **WARNING**Unfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again. Unfortunately I have found what is kno
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