
murali_krishna_b
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unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Shadow, please find the required files below. Let me know further instructions. Thank you. -
unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Shadow, I completed the JRE update and Registry change steps. Downloaded and extraced Avenger from new link. But, I am still getting the same virus warning when I try to run Avenger from desktop. Please advise if I can proceed with it! -
unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Shadow, please find the required files attached. Let me know if any furher instructions. Thank you in advance. -
unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Shadow, while running Avenger from Desktop, a-squared Anti-Malware prompted with the attached screenshot. Can I allow the program to run? Please confirm. -
unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Shadow, Please check the attached file ran with WinDiag command. -
unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Lynx, I tried to run Win32kDiag from Desktop. This also failed. Please see the attached log. -
unable to remove Gen.Trojan!IK
murali_krishna_b replied to murali_krishna_b's topic in Help, my PC is infected!
Hi Lynx, I ran the Deep Scan. But, not able to save the report. no dialgo pops up! I have taken the attached screenshot of the report. Please look into it.. -
Hi there.. I started using a-squared Anti-Malware and in the Quick Scan, it found 14 processes/objects infected with Gen.Trojan!IK. If I try to quarantine/delete the infected objects, the PC crashes!! But, nothing happens when I try to 'Save Report'. Please advise the next steps. Thank you. I am attaching the log file 'a-squared.db3' found under path C:\Program Files\a-squared Anti-Malware\Logs