1steven

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About 1steven

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  1. Just today I have a problem developing. I can run and finish a deep scan of my hard drive. When the scan completes, the A-Squared interface becomes "dead". I can point and move my mouse all over the screen, but all of the functions, buttons on the entire interface do not respond to any mouse clicks. I can't increase or decrease the window size, can't delete or quarantine, can't X-out to close the program. But I still am able to access and open any of the other programs on my desktop or use the start menu to get into programs. I have uninstalled the A-Squared program using REVO Uninstaller, cleaned the registry using Eusing Free Reg Cleaner, defragged the hard disk with Defraggler, rebooted twice and then reinstalled the latest version of A-Squared Free. I ran a new scan and it finished and completed fine, but I still have the same problem--the interface became dead and unresponsive to either mouse or keyboard commands. I am running Vista with the latest security patches and service packs on an Acer spire 7720 laptop with 2 gb RAM, 250 gb HDD, Intel Core 2 Duo processor at 1.5 Ghz. Other software installed is AVG 9.0 Free antivirus, Ad-Aware Free, Comodo Firewall Free, Spyware Terminator with realtime protection. I disable Syware Terminator, Comodo Firewall and AdAware when I run the scan but AVG 9 does not have a feature to disable it in this latest version which is a real pain in the butt! Other programs installed include IObit Security 360, IObit Advanced System Care Pro, Spybot, Spywareblaster, Malwarebytes and Super AntiSpyware but all of these are on-demand and do not have the realtime protection so they are NOT running in the background. But The scan shows 3 problems, 2 with low risk and one that is a high risk trojan. If specific names are needed, I will run a scan again and post the exact malware found. I never had a problem with running A-Squared until today. Any ideas?? THANKS FOR YOUR HELP!!