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Peter Edward

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  1. No problems implementing the instructions and PC is running normally. Await your repl. Many thanks.
  2. Herewith. Await hearing from you. Many thanks.
  3. Apologies for the earlier mistake. Log of re-run herewith.
  4. That was the only way I could get the report to you. Hope OK. PC now appears to be running normally. As regards any problems in carrying out your instructions, Java took three attempts before it would install. Look forward to hearing further from you
  5. All processes killed ========== OTL ========== Service RealNetworks Downloader Resolver Service stopped successfully! Service RealNetworks Downloader Resolver Service deleted successfully! File C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe File not found not found. Service AppMgmt stopped successfully! Service AppMgmt deleted successfully! File %SystemRoot%\System32\appmgmts.dll File not found not found. Service WDICA stopped successfully! Service WDICA deleted successfully! File File not found not found. Service SABKUTIL stopped successfully! Service SABKUTIL deleted successfully! File C:\Program Files\SUPERAntiSpyware\SABKUTIL.sys File not found not found. Service PDRFRAME stopped successfully! Service PDRFRAME deleted successfully! File File not found not found. Service PDRELI stopped successfully! Service PDRELI deleted successfully! File File not found not found. Service PDFRAME stopped successfully! Service PDFRAME deleted successfully! File File not found not found. Service PDCOMP stopped successfully! Service PDCOMP deleted successfully! File File not found not found. Service PCIDump stopped successfully! Service PCIDump deleted successfully! File File not found not found. Service lbrtfdc stopped successfully! Service lbrtfdc deleted successfully! File File not found not found. Service i2omgmt stopped successfully! Service i2omgmt deleted successfully! File File not found not found. Service Changer stopped successfully! Service Changer deleted successfully! File File not found not found. Service catchme stopped successfully! Service catchme deleted successfully! File C:\Combofix\catchme.sys File not found not found. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000123B4-9B42-4900-B3F7-F4B073EFC214}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{000123B4-9B42-4900-B3F7-F4B073EFC214}\ deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\!{8E5E2654-AD2D-48bf-AC2D-D17F00898D06} deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{C55BBCD6-41AD-48AD-9953-3609C48EACC7} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}\ deleted successfully. Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{C55BBCD6-41AD-48AD-9953-3609C48EACC7} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C55BBCD6-41AD-48AD-9953-3609C48EACC7}\ not found. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SearchProtection not found. File C:\Documents and Settings\All Users.WINDOWS\Application Data\Search Protection\_run.bat not found. Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Download by Orbit\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Grab video by Orbit\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Do&wnload selected by Orbit\ deleted successfully. Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Down&load all by Orbit\ deleted successfully. Starting removal of ActiveX control {7530BFB8-7293-4D34-9923-61A11451AFC5} C:\WINDOWS\Downloaded Program Files\OnlineScanner.inf moved successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found. C:\WINDOWS\system32\-1 moved successfully. ADS C:\Documents and Settings\All Users.WINDOWS\Application Data\TEMP:C31F31E6 deleted successfully. ========== FILES ========== C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\DomaIQ.exe moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\setup__120.exe moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\temp folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\software folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin\Quickshare folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin\MySearchDial folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin\MyBackupPc folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin\exe folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin\css\images folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin\css folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041\bin folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM\Combofix_041 folder moved successfully. C:\Documents and Settings\Jane\Local Settings\temp\DIQM folder moved successfully. ========== COMMANDS ========== [EMPTYTEMP] User: Administrator ->Temp folder emptied: 179861667 bytes ->Temporary Internet Files folder emptied: 274673 bytes ->FireFox cache emptied: 53633953 bytes ->Opera cache emptied: 3848536 bytes ->Flash cache emptied: 2062 bytes User: All Users User: All Users.WINDOWS User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Default User.WINDOWS ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes ->Flash cache emptied: 57616 bytes User: Jane ->Temp folder emptied: 17001565 bytes ->Temporary Internet Files folder emptied: 29665025 bytes ->FireFox cache emptied: 7487863 bytes ->Google Chrome cache emptied: 16849580 bytes ->Opera cache emptied: 55027399 bytes ->Flash cache emptied: 64820 bytes User: Jen User: LocalService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: LocalService.NT AUTHORITY ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 32902 bytes User: NetworkService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: NetworkService.NT AUTHORITY ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 49286 bytes User: UpdatusUser ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32\dllcache .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 47693 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes RecycleBin emptied: 353220728 bytes Total Files Cleaned = 684.00 mb [EMPTYFLASH] User: Administrator ->Flash cache emptied: 0 bytes User: All Users User: All Users.WINDOWS User: Default User ->Flash cache emptied: 0 bytes User: Default User.WINDOWS ->Flash cache emptied: 0 bytes User: Jane ->Flash cache emptied: 0 bytes User: Jen User: LocalService User: LocalService.NT AUTHORITY User: NetworkService User: NetworkService.NT AUTHORITY User: UpdatusUser Total Flash Files Cleaned = 0.00 mb [EMPTYJAVA] User: Administrator User: All Users User: All Users.WINDOWS User: Default User User: Default User.WINDOWS User: Jane User: Jen User: LocalService User: LocalService.NT AUTHORITY User: NetworkService User: NetworkService.NT AUTHORITY User: UpdatusUser Total Java Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.69.0 log created on 05192013_200322 Files\Folders moved on Reboot... C:\Documents and Settings\Jane\Local Settings\Temp\MPC51.tmp moved successfully. PendingFileRenameOperations files... Registry entries deleted on Reboot...
  6. Many thanks. All done. I have the logs requested on desktop but can't attach them. What is the correct procedure please?
  7. Sorry. Only one report got attached. Hopefully the other two are now.
  8. Attached are the logs as requested in the introductory instructions. I await your help please.
  9. I am obliged to you Kevin and to your colleagues who have helped me out of my predicament. Many thanks. Everything seems ok now. Peter
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