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Posts posted by Chigwells

  1. Hi Emsi Team, I really wasn't sure whether to send you an email or to post this support request on your forum.

    Anyway, two days ago EAM reported that it couldn't start and to get in touch with support. I had a go at fixing it myself, and I did actually fix it, but now I'm not sure if I did.


    As to what might have caused the original issue. Well my function keys/ hot keys on my Thinkpad were playing up I think, one of the Lenovo assigned keys wasn't doing it's job. This caused me to run a System Restore. It was after the SR that EAM reported that it couldn't start.

    Sorry if that was long-winded, anyway here is what I did. I uninstalled EAM, rebooted, from this following link I downloaded and ran Emsiclean, including deleting the software folder: http://support.emsisoft.com/topic/11068-unable-to-uninstall-emsisoft-anti-malware-unins000msg-error/, rebooted and ran CCleaner. I then reinstalled EAM, reconfigured scans and checked all the settings, and everything appeared to be fine. 


    Except, now when I run a Malware Scan, it is done in just 5 seconds! I know that scans have gotten much quicker, but this doesn't feel right to me. The EAM interface reports that everything is as it should be.


    Unfortunately I also deleted the report that Emsiclean generated to my desktop, I did read it though and it said that everything was successful (which is why I then deleted it and assumed everything was fine).




    Thanks, Chig.


    Here is hopefully all the additional info you asked for:

    Lenovo ThinkPad laptop

    Emsi AntiMalware (Product edition? I pay annually, is that the edition?)

    Win8.1 x64.

    Windows firewall together with Windows Firewall Control.

    Sandboxie. Shadow Defender.

  2. Hi there,

    Rather than start up a new thread on the same subject I hope its OK to jump in

    I have exactly the same problem as vilaslexx, I just purchased EAM, and FILE GUARD wont stay activated. It is off, and each time I click on it, it goes off again just as vilaslexx describes.

    Is there some other setting that is blocking it??

    Many thanks,


  3. Hi Arthur, thanks for that.

    Just to be sure I understand you:

    EAM can be my sole Anti-virus and Anti-Malware product

    EAM can also run together with conventional Anti-Virus products such as Avira Antivir etc etc?

    That is really interesting as I always understood you can only run one AV. That raises an interesting question, would EAM together with a third party AV be more successful at detection than just EAM.

    As I have just purchased Mamutu, I think now I will replace it with EAM. How does this sound as a line of defence:

    On my new machine I was going to run Microsoft Security Essentials together with Windows Defender, Comodo firewall, with Mamutu in the background, together with SandboxIE

    Now it looks like I'm favouring EAM, Comodo firewall, together with SandboxIE.

    Any thoughts please?

    Many thanks, Chigwells

  4. Hi there,

    I purchased Mamutu but have been advised EAM might be more suitable for my needs.

    As I researched EAM I've been unclear about one issue, is EAM also a full blown anti-virus?

    I recently moved to W7 Home Premium from XPpro 32. Do I just install EAM or does it work alongside an AV, as more traditional anti-malware products have done?

    Many thanks,


  5. Hi there,

    Please can someone clarify to me what I have just done / what I am doing.

    For some years I have had Win XP pro with Comodo free firewall, Avira Antivir, Emsisoft Anti-Malware Free, Sandboxie, SAS and MBam (both free versions, for weekly scans etc), with WinPatrol and SpywareBlaster. I have been very comfortable with this combo.

    Just this month I got a new Win7 64bit system and have spent the past week or more getting to grips with it. It came pre-installed with McAfee Suite with two months worth of AV, and windows Defender. Towards the end of the trial I'm planning to move over to Comodo free firewall, with MS Security Essentials. And I was planning on sticking to Emsisoft Anti-Malware Free, Sandboxie, SAS and MBam

    I just purchased Emsisoft Mamutu, thinking I was getting myself a further layer of protection (an improvement on WinPatrol and SpywareBlaster, I thought).

    Now I am confused. When I went to install Mamutu, it told me to first uninstall Emsisoft Anti-Malware Free. I assumed I should then re-install it afterwards. However, it seems that Mamutu doesn't want me to.

    In the past, whenever I went to download a file etc onto my hard drive, I would first scan it with Emsisoft Anti-Malware Free. Now it seems I am unable to do this since installing Mamutu.

    Does this mean I should simply download files blindly, and assume Mamutu will check them out.

    I was planning on using both levels of security, not replacing the one layer with the other.

    I hope all this makes sense. Am I coming at Internet security from the wrong angle?

    P.s. I have searched thru and read other entries in this forum around this subject, but haven't yet got an understanding of the issue.

    Many thanks in advance for any advice and support.


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