Report EAM stopped working after System Restore in Emsisoft Anti-Malware Home Posted August 23, 2015 Hi Emsi Team, I really wasn't sure whether to send you an email or to post this support request on your forum.Anyway, two days ago EAM reported that it couldn't start and to get in touch with support. I had a go at fixing it myself, and I did actually fix it, but now I'm not sure if I did. As to what might have caused the original issue. Well my function keys/ hot keys on my Thinkpad were playing up I think, one of the Lenovo assigned keys wasn't doing it's job. This caused me to run a System Restore. It was after the SR that EAM reported that it couldn't start.Sorry if that was long-winded, anyway here is what I did. I uninstalled EAM, rebooted, from this following link I downloaded and ran Emsiclean, including deleting the software folder: http://support.emsisoft.com/topic/11068-unable-to-uninstall-emsisoft-anti-malware-unins000msg-error/, rebooted and ran CCleaner. I then reinstalled EAM, reconfigured scans and checked all the settings, and everything appeared to be fine. Except, now when I run a Malware Scan, it is done in just 5 seconds! I know that scans have gotten much quicker, but this doesn't feel right to me. The EAM interface reports that everything is as it should be. Unfortunately I also deleted the report that Emsiclean generated to my desktop, I did read it though and it said that everything was successful (which is why I then deleted it and assumed everything was fine). Thanks, Chig. Here is hopefully all the additional info you asked for: Lenovo ThinkPad laptop Emsi AntiMalware 10.0.0.5641 (Product edition? I pay annually, is that the edition?) Win8.1 x64. Windows firewall together with Windows Firewall Control. Sandboxie. Shadow Defender.