GT500

Emsisoft Employee
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GT500 last won the day on April 28

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About GT500

  • Rank
    Emsisoft Support
  • Birthday 22. Oct 1984

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  • Website URL
    https://helpdesk.emsisoft.com/

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  • Gender
    Male
  • Location
    Fortville, IN, USA
  • Interests
    Computers, security, amino acids, fructose malabsorption, liberty, firearms, John Calvin, etc.

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  1. It's hard to be certain. It depends on the feedback we get about the beta, and whether or not there any any new issues that need to be fixed before we can release it as a stable build.
  2. I've passed on the suggestion.
  3. The Behavior Blocker is one of our real-time protection components. It monitors running applications, and warns about any potentially malicious behavior. What you're seeing in the log is that an application performed a behavior we monitor for, and one of our mechanisms for reducing the number of alerts you see determined that the application was safe to allow, so it was allowed automatically and a rule to always allow it was created automatically. "Allowed by community" in the "Event" column means that the application was allowed based on the fact that more than 90% of our customers who have also encountered this application also allowed it. The system that stores this information is called our "Anti-Malware Network", and the information on what programs are safe or not is supplemented with data from VirusTotal.
  4. Does using the latest beta version resolve the problem? Here's how to try it if you'd like to: Open Emsisoft Internet Security. Click on Settings in the menu at the top. Click on Updates in the menu at the top. On the left, under Update Settings, click on the box to the right of Update feed and select Beta from the list. Click on the Update now button on the right side.
  5. Adding UI elements shouldn't be difficult. I was just explaining why you couldn't copy the information displayed on the "about" dialog. If you want to copy the version number, then open EIS, click on Support, and click on Send an email. A pre-formatted signature is automatically added to the form field (which you can copy all or part of) that lists the product name, the type of license, version number, whether it is beta or stable, the language, and what version of Windows you are using.
  6. Both of those options should allow for easy recovery if anything goes wrong. Just be sure that the Windows XP machines don't have access to any backup media when files are not being backed up (although I tend to recommend that for all computers, regardless of the Operating System).
  7. OK, that indicates that something is wrong with the emdmp.exe process that's keeping it from stopping. Have you tried adding an exclusion for the Emsisoft Commandline Scanner folder (default should be something like "C:\EmsiCmd") to your other anti-virus software?
  8. Glad we could be of assistance.
  9. It's not a form field. I've asked about that, since I remember someone reporting the "Address" field being empty not too long ago.
  10. Have you done testing to confirm that? I'm fairly certain I've seen Internet connections work without a default gateway address. Virtualization (VMware Workstation, Virtual Box, etc) might be the best solution in a case like this. At least then if anything goes wrong you have snapshots you can quickly restore to.
  11. We don't have a fixed release date for this stable build. When it gets released depends on what kind of feedback we get about the beta, and whether or not any new issues that need to be fixed get reported. If all goes well, then a stable release should be fairly soon.
  12. Issue confirmed and debug information collected. Currently only excluding FlashPlayerApp.exe from monitoring is necessary to prevent the crash. On 32-bit editions of Windows it will be in the following location: C:\Windows\System32\FlashPlayerApp.exe On 64-bit editions of Windows it is in the following location: C:\Windows\SysWOW64\FlashPlayerApp.exe
  13. In addition to the above, about how long do the emdmp.exe processes run? Do they stop running on their own after a little while, or do they stay in memory until you manually end them?
  14. Does this happen with the current beta version of Emsisoft Anti-Malware installed? Open Emsisoft Anti-Malware. Click on Settings in the menu at the top. Click on Updates in the menu at the top. On the left, under Update Settings, click on the box to the right of Update feed and select Beta from the list. Click on the Update now button on the right side.
  15. The only way to prevent it from running is to prevent the crash that is causing it to run. Is there a crash report saved in one of the following locations? C:\Users\<username>\AppData\Local\Temp\emCrReps C:\Windows\Temp\emCrReps The crash reports are only saved if you were asked whether or not to send a crash report, and clicked the "Send" button in the report (if you clicked "Cancel" the crash reports are not saved).