GT500

Emsisoft Employee
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GT500 last won the day on February 22

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About GT500

  • Rank
    Emsisoft Support
  • Birthday 10/22/1984

Contact Methods

  • Website URL
    https://helpdesk.emsisoft.com/

Profile Information

  • Gender
    Male
  • Location
    Indiana, USA
  • Interests
    Computers, security, amino acids, fructose malabsorption, liberty, firearms, John Calvin, etc.

Recent Profile Visitors

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  1. This is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  2. This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  3. @Srikanth there is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  4. You have an offline ID, however we probably don't have the private key for your variant yet. I recommend running the decrypter once every week or two so that you can see when we've had a chance to add the private key. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  5. Would it be possible to get us FRST logs? You can find instructions for downloading and running FRST at the following link: https://help.emsisoft.com/en/1738/how-do-i-run-a-scan-with-frst/ Note: When FRST checks the Windows Firewall settings, Emsisoft Anti-Malware's Behavior Blocker will quarantine it automatically. This can be avoided by clicking "Wait, I think this is safe" in the notification that is displayed while FRST is scanning.
  6. When law enforcement arrests the criminals and releases their database of private keys for inclusion in decryption tools.
  7. There's always a chance we may not get our hands on the key, but with offline ID's the odds of us being able to get the private key are fairly good. Do you know what variant of STOP/Djvu your files were encrypted by?
  8. The first 5 bytes (at least the first 5 characters) in each file need to be the same.
  9. Never mind, I see that Jakub already sent me FRST logs, and neither of those programs are installed. The only similarities I see are both of you have VPN software installed (although not the same ones), both have download managers installed (again not the same ones), and both have VirtualBox installed.
  10. I noticed that @SeriousHoax has SimpleWall and OSArmor installed. @Jakub K. do you have either of those installed as well?
  11. This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  12. This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  13. This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/
  14. This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/