GT500

Emsisoft Employee
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GT500 last won the day on June 18

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About GT500

  • Rank
    Emsisoft Support
  • Birthday 22. Oct 1984

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  • Website URL
    https://helpdesk.emsisoft.com/

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  • Gender
    Male
  • Location
    Fortville, IN, USA
  • Interests
    Computers, security, amino acids, fructose malabsorption, liberty, firearms, John Calvin, etc.

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  1. It's probably just advertisements, which we don't specifically block (at least not by default). While it is possible to configure Emsisoft Internet Security to block tracking hosts (and thus many advertising sites), it can break things on some websites, and so we don't usually recommend doing it. For online advertising control we usually recommend uBlock Origin and uBlock Origin Extra for Google Chrome and Vivaldi, or just uBlock Origin for Firefox.
  2. We think this issue will be fixed in our next beta version.
  3. Currently we think this is related to a similar issue reported by Jeremy.
  4. OK, this behavior does appear to be different than what we've previously seen. I've asked if we need any debug logs.
  5. OK, I've received your debug logs.
  6. So the normal usage scenario is to lock the screen rather than logging out, and you leave it that way overnight (rather than completely logging out) and just unlock the screen in the morning? I assume you are logging in/unlocking the screen some time after the scheduled scan is supposed to start?
  7. You're welcome.
  8. Would you be willing to collect some debug logs for us? If so, then here's how to get them: Open Emsisoft Internet Security from the icon on your desktop. In the 4 little gray boxes at the bottom, move your mouse into the one that says Support, and click anywhere in that gray box. At the bottom, turn on the option that says Enable advanced debug logging. Either click on Overview in the menu at the top, or close the Emsisoft Internet Security window. Edit the VBScript file to point to VPNArea Chameleon.lnk and then restart your computer to reproduce the freezing issue. Once you have reproduced the issue, edit the VBScript file to point to vpnmanager.exe, and then restart your computer again. After restarting again, open Emsisoft Internet Security again, and click on the gray box for Support again. Click on the button that says Send an email. Select the logs in the left that show today's dates. Fill in the e-mail contact form with your name, your e-mail address, and a description of what the logs are for (if possible please leave a link to the topic on the forums that the logs are related to in your message). If you have any screenshots or another file that you need to send with the logs, then you can click the Attach file button at the bottom (only one file can be attached at a time). Click on Send now at the bottom once you are ready to send the logs. Important: Please be sure to turn debug logging back off after sending us the logs. There are some negative effects to having debug logging turned on, such as reduced performance and wasting hard drive space, and it is not recommended to leave debug logging turned on for a long period of time unless it is necessary to collect debug logs. Please note that if you have a lot of debugs logs, then you should not send all of them. There is a size limit, and currently there is no error if the message is rejected due to the size being too large. Normally we only need one copy of the 4 or 5 different logs that have been saved after the time you reproduced the issue (the list shows what time each log was saved). Those logs have the following names: Security Center Protection Service Real-Time Protection Firewall Logs database (contains the logs you can view in Emsisoft Internet Security by clicking on Logs at the top of the window).
  9. Is your computer logged out when the scan starts?
  10. Correct, that's exactly what you should see if the Behavior Blocker is working. The batch file attempts to elevate its permissions, the Behavior Blocker catches it, and warns you about it.
  11. The easiest way to test the Behavior Blocker is to run a batch file that contains the code from BatchGotAdmin. Here's a quick (and harmless) batch file that you can run to see if you get an alert from the Behavior Blocker (do not select "Allow always" in the alert, or it will lose any value for testing): https://www.gt500.org/emsisoft/bb_test.zip Download the above ZIP archive, open it, and double-click on the batch file inside to run it. When you run it, you should see a notification on the right side of the screen that Emsisoft Anti-Malware is verifying its safety with the Anti-Malware Network. Once it has verified that there is not enough information to determine the safety of the file, an alert should be displayed by the Behavior Blocker asking you what to do with it. If you select "Allow once" then the alert will close, and Windows will ask you if you want to allow the Windows Command Processor to make changes to your computer (don't worry, all it does is reopen the test batch file and display a message that says "Test finished" and "Press any key to continue"). If you select "Block once" it will prevent the test batch file from asking for administrative rights, and it will close without displaying a message. If you select to quarantine the test batch file, then it will be deleted and a backup copy will be saved in the Quarantine. Here's a picture that shows what the alert should look like:
  12. Is it possible to create a Scheduled Task to run the VPN software on startup with highest privileges, so that it doesn't have to use the VBScript? You can open the Task Scheduler by clicking on the Start button, going to Windows Administrative Tools, and selecting Task Scheduler. When the Task Scheduler opens, click on Task Scheduler Library in the list on the left, and in the middle near the top you'll see a list of Scheduled Tasks. On the far right side of the Task Scheduler you can click on Create Task create a Scheduled Task (if you click "Create Basic Task" instead then you will need to edit the properties afterwards to select that it runs with highest privileges). Below are some example screenshots from a Scheduled Task that runs Steam at startup with administrator rights (it is set to run the Scheduled Task 3 minutes after a user logs in to the computer). Disclaimer: If you have Steam, then never actually configure a Scheduled Task to run Steam like the following example. For some reason it has major performance problems when run as a Scheduled Task. Also, Steam is no longer able to successfully connect to its network if you use the -tcp parameter/argument, so avoid that as well. These warnings only apply to Steam, and not to your VPN.
  13. I don't think the BB has any way to know if the vulnerability is patched in the version of VLC that you are running, so it simply displays the alert whenever VLC attempts to download subtitles.
  14. I'm glad to hear that the issue is resolved. If you have any further trouble, then please let us know.