GT500

I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like for me to review them.

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

You're welcome.

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Another victim who also has this same offline ID will have to pay the ransom, and donate the private key to us so that we can add it to our database for our decrypter.

This is a newer variant of STOP/Djvu. Fortunately your ID is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

If you disable "Automatically quarantine programs with bad reputation" then the Behavior Blocker will display an alert for known bad programs rather than taking automatic action.

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

The type of encryption used is well known, as are the RSA keys used by the ransomware. If anyone is doing anything, it would be probing for vulnerabilities in the way files were encrypted that might allow for decryption. If anyone is doing this, then they have not made it publicly known (it would more than likely be against everyone's best interest if they did). Regardless of whether anyone is still analyzing this ransomware (and I doubt that anyone is), the best chance or everyone getting their files back is for law enforcement agencies to find and arrest the criminals behind this ransomware, and liberate their database of private keys for us to add to our decrypter's database. It's been 2 or 3 years since the "Djvu" variant of the STOP ransomware first appeared. I don't expect anything to change any time soon, however it really isn't possible to guess when someone may release private keys for a ransomware.

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

The settings for reputation are in the main settings under Advanced.

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ If law enforcement is able to catch the criminals or otherwise gain access to their servers and release their private keys for use in decrypters, then we can add them to our database so that everyone can get their files back. Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future. We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters: https://www.bleepingcomputer.com/ If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news: https://www.bleepingcomputer.com/feed/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

The alert setting only applies to the Behavior Blocker. The File Guard will still automatically quarantine anything that the Anti-Virus engines used by Emsisoft Anti-Malware detect as malicious or potentially unwanted. Note that the Behavior Blocker exists as a backup for the File Guard, and only takes action for files that are unknown. Emsisoft Anti-Malware isn't intended to only do behavioral detection, nor is it intended to function like a HIPS (Host-based Intrusion Prevention System) which asks the user about everything.

That happens because the decrypter requires access to our online systems while it runs. This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu. Fortunately your ID is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu. Fortunately your ID is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

That usually means that the decrypter is still searching for encrypted files. It may take some time if there are a lot of files for it to search for. It may also appear to get "stuck" on this step if another program (such as Anti-Virus software) is interfering with it, so please make sure it is excluded in any security/Anti-Virus software you have installed.

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/