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Emsisoft Employee
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Posts posted by GT500

  1. 3 hours ago, Déco said:

    Hello, I would like to know if Emsisoft supports Opera browser, if I use Opera will I be protected against phishing and bank protection? Or does protection only apply to Chrome?

    Our extension only officially supports Google Chrome, Microsoft Edge (both new and old versions), and Mozilla Firefox. That being said, the extension does work in other Chromium based browsers (such as Vivaldi), and thus it should work fine in Opera as well.

  2. 12 hours ago, halcetin said:

    Sayın Emisoft Desteği; 27 .12. 2020 tarihinde dizustu bilgisayarıma .igal uzantılı virüs girdi C ve D de bulunan 700GB tüm arşivim (pdf, rar, mp3, wav, exel, word, jpeg.pnp,) şifrelendi virüs taraması yaptırdım açılmıyor Bu. igal uzantılı virüs için çözüm nedir ne yapmalıyım. beni aydınlatırsanız memnun olurum.

    This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link:


    Google tarafından sağlanan çeviri:
    Bu, STOP / Djvu'nun daha yeni bir çeşididir. Çevrimdışı bir kimliğiniz varsa, bu varyant için şifre çözme anahtarını bulup veritabanımıza ekledikten sonra dosyalarınızı kurtarabilmeniz gerekir. Ancak, çevrimiçi bir kimliğiniz varsa (ki bu daha olasıdır), dosyalarınızı kurtarmanız mümkün olmayacaktır. Aşağıdaki bağlantıda daha fazla bilgi var:

  3. 14 hours ago, sufiyan said:

    so sir what can i do?

    Our recommendation is to save a backup of your encrypted files and keep it in a safe place in case decryption is possible at some point in the future.

    We also recommend keeping an eye on BleepingComputer's newsfeed, as they will usually report on new developments with ransomware decrypters:

    If you have an RSS feed reader, then they also have an RSS feed so that you don't have to manually check for news:

  4. 19 hours ago, dkds said:

    let me understand pls; for what reason then, it goes into this mode,  if  change nothing?

    Emsisoft Anti-Malware enters Silent Mode when a fullscreen application is open (games, videos, etc). By default Silent Mode will prevent updates, suppress notifications, and prevent scheduled scans from running in order to prevent these features from disrupting a user's activity on the computer. If you disable all of these, then Silent Mode will do nothing when it activates.

  5. 4 hours ago, jedsiem said:

    Is there a best practice? Hints for registry keys to check?

    Can you try running the following PowerShell command, and paste the output into a reply (you can send it in a private message if there's anything confidential in the output)?

    Get-CimInstance -Namespace root/SecurityCenter2 -ClassName AntivirusProduct

    The command doesn't require admin rights on Windows 10.

  6. 13 hours ago, AD Music said:

    I got my files encrypted with .coos extension :[ is there literally any way i can get back my only one mp3 file

    Im soo sad :,(

    It might be possible to use software intended for recovering MP3 files, as the ransomware only encrypts a small portion of the beginning of the files. Larger files that are in formats that are tolerant of missing data can actually be recovered, and some music and video formats fall into that category.

  7. 21 hours ago, arifromansa12 said:

    No key for New Variant online ID: kHPl9xz72WpsHv4iypkRLqWBRMDZZ62f5hZhTado
    Notice: this ID appears to be an online ID, decryption is impossible

    This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link:

  8. 11 hours ago, dkds said:

    even if silent mode is disabled on workspace and locally?

    You can turn off the various effects that Silent Mode has, however you can't actually prevent Emsisoft Anti-Malware from enabling Silent Mode. If you disable all of the things that Silent Mode does, then it just does nothing when it turns on automatically.

  9. 20 hours ago, redvet said:

    Is that all that is necessary please ?

    Yes, as long as Emsisoft Anti-Malware and Emsisoft Browser Security are working, then your computer should be protected.


    18 hours ago, puanpuan said:

    Is virual keyoard necessary also ?

    Virtual keyboards often work by simulating keyboard input, and it may be possible for keyloggers to read what you type on them like with a real keyboard.

    Emsisoft Anti-Malware's Behavior Blocker will automatically quarantine anything trying to log keystrokes.

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