GT500

I don't think we ever received a sample to analyze.

This is an online ID, and there won't be any way to decrypt the files without paying the ransom. Tradução fornecida pelo Google: Esta é uma ID online e não haverá nenhuma maneira de descriptografar os arquivos sem pagar o resgate. From what ID Ransomware said this appears to be Avaddon, which is no longer decryptable. There's more information at the following link: https://www.bleepingcomputer.com/news/security/avaddon-ransomware-fixes-flaw-allowing-free-decryption/ Tradução fornecida pelo Google: Pelo que ID Ransomware disse, isso parece ser Avaddon, que não é mais descriptografável. Há mais informações no seguinte link: https://www.bleepingcomputer.com/news/security/avaddon-ransomware-fixes-flaw-allowing-free-decryption/

Comodo Internet Security may have interfered with the installation. If you have still have trouble installing Emsisoft Anti-Malware, then let's try getting a diagnostic log. The instructions and download are available at the following link: https://help.emsisoft.com/en/1735/how-do-i-use-the-emsisoft-diagnostic-tool/ Note: You will probably need to uninstall Emsisoft Anti-Malware and restart your computer twice before trying to reinstall. If you can't uninstall, then look for a file named EmsiClean in the Emsisoft Anti-Malware folder (usually C:\Program Files\Emsisoft Anti-Malware\) and copy it to your Desktop, then run it to remove Emsisoft Anti-Malware (you may need to run it more than once if it doesn't remove everything at first, restarting your computer after each time you run it).

You attached encrypted files with three different extensions. Two of them (.maas and .ygkz) are STOP/Djvu, however I'm not certain about the third. For the first two, if the files offline ID's then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if they have online ID's (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ For the one I'm not 100% certain about, I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like for me to review them. Tradução fornecida pelo Google: Você anexou arquivos criptografados com três extensões diferentes. Dois deles (.maas e .ygkz) são STOP / Djvu, no entanto, não tenho certeza sobre o terceiro. Para os dois primeiros, se os arquivos off-line estiverem com IDs, assim que pudermos encontrar a chave de descriptografia para esta variante e adicioná-la ao nosso banco de dados, você poderá recuperar seus arquivos. No entanto, se eles tiverem IDs online (o que é mais provável), não será possível recuperar seus arquivos. Há mais informações no seguinte link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Para aquele sobre o qual não tenho 100% de certeza, recomendo enviar uma cópia da nota de resgate junto com um arquivo criptografado para ID Ransomware para que você possa verificar com qual ransomware está lidando: https://id-ransomware.malwarehunterteam.com/ Você pode colar um link para os resultados em uma resposta, se desejar que eu os analise.

None of the files you attached appear to be encrypted. Try renaming them to remove the .adobee extension from the end of their names (make copies, and rename the copies). Traducción proporcionada por Google: Ninguno de los archivos adjuntos parece estar cifrado. Intente cambiarles el nombre para eliminar la extensión .adobee del final de sus nombres (haga copias y cambie el nombre de las copias).

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu. Fortunately your ID is an offline ID, however we don't yet have the private key for it. I recommend running the decrypter once every week or two so that you can see when we've been able to add the private key for your variant. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Were you able to complete the Emsisoft Anti-Malware install? If so, then open Emsisoft Anti-Malware and check in the lower-right corner "below the "Settings" tile) to see if it says it's managed by your workspace:

Let's try getting a diagnostic log. The instructions and download are available at the following link: https://help.emsisoft.com/en/1735/how-do-i-use-the-emsisoft-diagnostic-tool/

Everything you need to know about our decrypter is at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Some file repair software may be able to recover certain types of files which are more tolerant to missing data at the beginning of the file, such as videos and some music/audio files.

The fastest way to replicate exclusions is to connect Emsisoft Anti-Malware to Emsisoft Management Console and create policies that you can add exclusions to, and then add your workstations/servers/etc. to the appropriate policies. You can manage all of your installations via MyEmsisoft. More information can be found at the following links: https://help.emsisoft.com/en/2323/emsisoft-management-console-user-guide/ https://help.emsisoft.com/en/2450/best-practices-for-managed-service-providers-msps/ https://help.emsisoft.com/en/3322/how-to-create-a-workspace-with-your-license/ https://help.emsisoft.com/en/3403/connecting-existing-endpoint-protection-to-the-management-console/

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with: https://id-ransomware.malwarehunterteam.com/ You can paste a link to the results into a reply if you would like for me to review them.

This is a newer variant of STOP/Djvu, and your ID is an online ID, so there is currently no way to decrypt your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/ Traducción proporcionada por Google: Esta es una variante más nueva de STOP / Djvu, y su identificación es una identificación en línea, por lo que actualmente no hay forma de descifrar sus archivos. Hay más información en el siguiente enlace: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Correct, there are some minor restrictions for non-administrative accounts even when given full access via permissions. Of course, all of these settings can also be accessed from the cloud console via MyEmsisoft.

Windows 7? If so, then please install the latest version of the Microsoft .NET Framework (version 4.8 was the latest when I posted this).

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

Do you have file pairs for each type of file you need to decrypt? Traducción proporcionada por Google: ¿Tiene pares de archivos para cada tipo de archivo que necesita descifrar?

You need to be logged in as a user who has administrative access so that you can edit settings, or you need to add a password to Emsisoft Anti-Malware so that you can enable Admin Mode from a limited user account.

I didn't test it, however "Pause protection" may also be a possible workaround, and it will turn back on by itself after the selected time period.

Only if you have an offline ID, and only if someone has donated the private key to us so that we can add it to our database. Since your ID is an online ID, decryption of your files will not be possible.

This is a newer variant of STOP/Djvu. If you have an offline ID, then once we can find the decryption key for this variant and add it to our database you should be able to recover your files. However, if you have an online ID (which is more likely) then it will not be possible to recover your files. There is more information at the following link: https://support.emsisoft.com/topic/32045-about-the-stopdjvu-decrypter/

I've confirmed the issue, collected debug info, and forwarded it to QA. I suspect the issue may have to do with IOfficeAntiVirus, as that isn't effected by exclusions. I did notice that it only matters whether or not the File Guard is on when Streamlabs Chatbot is launched. If you launch Streamlabs Chatbot while the File Guard is off, and then turn the File Guard back on after Streamlabs Chatbot is running normally, it doesn't appear to cause any problems.

FYI: Streamlabs Chatbot appears to have been replaced by Streamlabs Cloudbot.