Jump to content

GT500

Member
  • Posts

    14249
  • Joined

  • Days Won

    458

Everything posted by GT500

  1. Some people only turn their computer on once a day, which means that they have a very high chance of seeing the warning due to outdated definitions even if there is technically nothing wrong. Changing the notification to 48 hours minimizes the number of instances where someone would see it when it wasn't an issue.
  2. We don't establish ETA's for development.
  3. Doesn't the word "free" mean you are not paying for it? Seeing a quick news popup, even if you consider it an ad, is still "free", correct?
  4. Can you take another screenshot?
  5. I assume copying it to the flash drive manually worked OK?
  6. As stapp mentioned, we will need to know what the error message.
  7. May I ask what happened when you tried to extract the EEK files to the flash drive? Did you try extracting them to your C: drive and then copying them to the Flash drive?
  8. Yes, technically it is an ad. As has already been stated, it is currently only possible to remove the newsletter popup if you have a Pro license.
  9. You can try one of the following links to see if they work better: http://download4.emsisoft.com/EmsisoftAntiMalwareSetup.exe http://download3.emsisoft.com/EmsisoftAntiMalwareSetup.exe http://download2.emsisoft.com/EmsisoftAntiMalwareSetup.exe http://download1.emsisoft.com/EmsisoftAntiMalwareSetup.exe
  10. Are you not able to close the news popup?
  11. Please allow me to apologize for the slow response. Online Armor is not compatible with NOD32, and it is not uncommon to experience issues where the computer performance is significantly reduced or where the computer freezes due to having both installed. There can be other small issues as well. So far I have not seen any cases where adding exclusions has resolved this issue.
  12. There is a link just below where you click to select either the free trial or the premium version that allows you to activate Freeware Mode. Please see the following screenshot (you can click on it to make it larger):
  13. The EEK can be updated on another computer and moved to the computer you want to scan using a USB flash drive or a CD, whereas that is not possible with most scanners.
  14. Once again, please allow me to apologize for the slow response. Are you still seeing these issues in the latest version of Emsisoft Anti-Malware?
  15. Please allow me to apologize for taking so long to get back to you. Windows Defender is not required when Emsisoft Anti-Malware is installed, however there should not be any issues with Windows Defender as all of us who have Windows 7 also have it and we would know very quickly if it caused any problems.
  16. Please allow me to apologize for the slow response. I have forwarded your message to our QA team so that they are aware of this.
  17. Please allow me to apologize for the slow response. Unfortunately we do not have an ETA on EIS. I know that no one likes to hear "when it's done" answers, however our developers are working very hard on making sure that EIS does get done as soon as possible.
  18. Please allow me to apologize for the slow response. Thank you for the suggestion. We always appreciate feedback.
  19. Please allow me to apologize for taking so long to reply. There seems to have been a larger number of people with Microsoft Security Essentials installed who have been having performance issues here recently, so I recommend uninstalling it temporarily just to see if that might help with some of the issues you are experiencing.
  20. Please allow me to apologize for taking so long to reply. To add to what Siketa said, in Emsisoft Anti-Malware 9 if you have already used the entire free trial on your computer and you reinstall Emsisoft Anti-Malware, you should be able to click the "Free Trial" button to install it in Freeware Mode (since the free trial is already expired).
  21. Please allow me to apologize for taking so long to reply. The biggest issue is that you wouldn't get as big of a discount if you wanted to renew your license next you. Since the renewal price is automatically discounted a little more each year for the first few years, when you buy a new license key and switch to it you might end up paying more in the long run.
  22. Please allow me to apologize for taking so long to reply. I'm glad to hear that you were able to find the cause of the issue. Please let us know if you have any further trouble.
  23. Please allow me to apologize for taking so long to respond. The new Emsisoft Anti-Malware version 9 was released last week, so could you let me know if you are still having these issues?
×
×
  • Create New...