Forgot your password?
Or sign in with one of these services
in Other Emsisoft products
Posted February 19, 2012
Logs sent. Thanks.
I'm sorry but I was out for a few days so I couldn't retest this. I downloaded the setup file again and it now shows the correct version: 220.127.116.117. I removed the previous version and installed this one but the result was the same. So, I installed wireshark to capture the communication betweek the program and the server the result is below:
- Sent to update.emsisoft.com:
; Emsisoft key creator at 20120219-003407 UTC
statusdesc=11: Product, MKey or MName not valid
So... looks like the application is not seding the mkey value to get the expected response to finish the installation process. Is there anything I can do to fix this? Thanks.
Posted February 11, 2012
Hi Andrey. According to the Setup file, it's 18.104.22.1685.
Posted February 10, 2012
I'm trying to install OA 5.5 in a clean Windows 7 x64 (english) installation for testing. There are no other softwares installed yet.
After the setup is completed, the software tells me to choose my preferred license model. If I choose "Unlimited Freeware" or "30-day Trial", I get this message: "Invalid server response. Please try again in a few minutes or contact the support". I tried a few times today without success. Btw, I have already reinstalled the application, rebooted the pc, and disabled Windows Firewall but no change. And my internet access is working fine too. Am I doing something wrong? Any ideas?
Thanks in advance,
© 2003-2021 Emsisoft - 08/06/2021 - Legal Notice -
Bug Bounty -
System Status -