goesupto11

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About goesupto11

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  1. FYI - here's a screenshot of the USB 3.0 driver problem. Hope it helps. http://tinypic.com/r/2ithq9/6
  2. Thanks for the reply. No beta drivers - I rarely install beta anything (i.e. only if I'm having issues with the latest release version). These are the "latest" Renesas drivers (about 1 yr old). The problem is still continuing off and on. Also, I'm wondering about what I said before about at least having OA shut completely down if a user manually chooses the "close and shutdown Online Armor" option from the right click menu. I simply can't see why there would be an issue with that change. The user is choosing that option for a reason. Finally, a very minor issue, but one I can't figure out. I'd like to have the firewall status screen in the Windows tool tray (right part of the tool bar where the clock and other icons are located), but every time I try it, it goes back to hidden when I boot the next time. I use "custom" notifications and have set and set and set (etc.) the setting for it to "always show notifications AND icon" - the same as for the regular OA shield icon (no issues with that). Again, a very minor issue but I would like to get sorted if there's a solution. Thanks
  3. Yes, I've updated to the latest version. As a general rule, I always update my software & drivers to the latest version. In fact, I recently updated my USB 3.0 chip drivers and now experiencing a minor issue. My motherboard is an Asus P6X58D-E with an NEC USB 3.0 interface chip. I updated my drivers for that (chip is now supported by Renesas Electronics) and randomly, I get a notice that the driver failed to load on start up. According to Win 7, the problem is "OAwatch.dll" (NOTE: 99% sure this is correct, but I'm going by memory. I DO know that it was an online armor component). I have the USB 3.0.exe set as "trusted" and "allowed" in OA -> both in the programs & autorun lists. It doesn't happen all the time (maybe 1/3?) and I can start it manually without issue. Thanks for the help.
  4. Sorry for the late reply (RL issues :<). Anyway, I couldn't find an other version so I went back to the latest OA (incl updates). @Nick - Thanks for the reply. I ended up excluding the entire Avast folder in OA, but did nothing in terms of excluding OA processes for Avast. It fixed the problem - OA blocking Avast's odd update process (IDK why you need a different daily BIN but whatever). As far as I know, Avast has never hindered OA so I haven't excluded it in Avast but will do so any way (at least the file shield) on your recommendation. @GT500 - I did install Windows update KB2640148 two days after the failed Security Update for Microsoft Silverlight (KB2668562) and Security Update for Windows 7 for x64-based Systems (KB2660465) I mentioned above so I'm not sure how having that particular update impacts the issue. 16 Finally, same issue has occurred twice since my last post:: On 04/16 - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2656373) locked up. On 05/08 there were a lot of updates for Win 7 64 bit and some other MS programs as well. I don't recall exactly which program caused the issue, but my log shows Security Update for Windows 7 for x64-based Systems (KB2658846), Security Update for Microsoft Visio Viewer 2010 (KB2597981) 64-Bit Edition, Security Update for Microsoft Silverlight (KB2690729), Security Update for Microsoft Excel 2010 (KB2597166) 64-Bit Edition, Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2604121), Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition all failed with seven other updates canceled. FWIW, I tried turning off OA via the right click tool bar (shut down both program guard & key logger AND then shut down OA via the "Close & Shutdown Online Armor" option. Am I the only one having issues with Windows updates? It doesn't seem to be a widespread issue given the forum posts. Really confused here. I also don't understand why if I choose to shutdown OA part of it still runs (as indicated via task manager process list not to mention the above issue). If you need more info, let me know & thanks for the help. I'll be sure to check more diligently for replies (XD).
  5. I haven't tried that and there's no way to really test without doing another clean install. Sorry, but there is no way I'm going to do that again if I can help it. I have dozens of programs plus a lot of little tweaks for Windows & other software. It's a huge pain in the rear. It takes about 12 hours assuming there are no issues, and I already lost about 4 hours the last time trying to figure out why I couldn't update. Plus, it would be bad to have the unnecessary extra writes on my SSD. I can tell you that I did go through the learning mode on process and I also did the "safety wizard" (or whatever it's called) upon installation. Again, I'm not sure what happened, but at least with version 4 of OA, I never bothered disabling anything for a windows update. What you suggest might work, but there's something wrong if I have to enter learning mode - which itself could possibly cause issues with the update since the pop up says it's recommended not to use your computer while learning. Plus, I could see if it was some random, obscure software, but we're talking about Windows OS. OA should not have an issue with this by default. As I mentioned before, if nothing else, when an OA user manually shuts down OA, ALL OA process should stop. The user is shutting down OA for a reason.. At least then I could do that upon each update then reboot. It's certainly not ideal, but it's workable. I appreciate your response, but unless there some way to fix the issue via settings, right now my plan is to find a copy of the last version 4 build and hope that the next ver. 5 build fixes the issue. I looked again at other firewalls, but there's nothing IMO that's as good as OA. This just needs to get fixed. If you don't mind, a couple of somewhat OT items: (1) When I had OA installed, I would get daily pop ups for some .bin file for Avast. I excluded the Avast folder, but that didn't seem to catch everything if I recall correctly. What is the recommended set up for Avast users? I believe the preferred method is to exclude the Avast program folder in OA program guard and to exclude the OA folder in Avast (file sheild and maybe another)? Please confirm/correct (2) I'm not sure where to put this, but here are some additions you can make to the "trusted program" white list if not already done: - EVTune.exe = EVGA Tune graphics card utility - Cmaudio8788GX64 located in C:\Windows\system\HsMgr64.exe = Ausus Xonar Essence STX driver - Cmaudio8788GX64 located inC:\Windows\system\HsMgr64.exe = Ausus Xonar Essence STX driver - Cmaudio8788 located in C:\Windows\syswow64\RunDll32.exe C:\Windows\Syswow64\cmicnfgp.dll,CMICtrlWnd = Ausus Xonar Essence STX driver - IAStorIcon located in C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe = self explanatory - NUSB3MON located in C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" = driver for USB 3.0 on Asus motherboard. Thanks again for the reply
  6. Been a long time user of Online Armor (since ver. 2) and been happy with it overall - a "core" free software I recommend to family and friends. However, since version 5 I've been having issues with Online Armor and Windows 7 64bit updates along with some other software installation. After installing Win 7 64bit, then primary drivers (video card/sound card, motherboard utilities, etc.), I installed Avast then Online Armor, then proceeded with the long, long list of windows 7 updates. Windows would update fine for a while, then stall/hang up (I waited 30+ minutes). I had to manually cancel the update and/or force restart. FYI, the failed updates were Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2518869), Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2572077), and Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2544521). I repeated this once more with no luck. I thought maybe the Windows install was bad so I formatted the HDD and started over. Same thing. I finally concluded that it was either Avast or OA causing the problem. I disabled ALL Avast shields (Note: I never enabled "Web Rep" or the auto sandbox features), but same problem. I already had program guard & key logger disabled (I never use web shield), so I disabled the firewall as well. No luck. I then manually I shut down OA via the right click on the tool bar icon option. Even that didn't work (plus I saw in task manger that there was one, maybe two, OA services still running despite "shutting down" OA). ONLY by completely uninstalling OA could I update without issue. In fact, I could leave Avast running normally without problem. I had no issues for a month or so, but then on a random Win 7 update, the same freeze up occurred (Security Update for Microsoft Silverlight (KB2668562) - canceled, and Security Update for Windows 7 for x64-based Systems (KB2660465) - failed). Once again, I have to uninstall OA to properly update. I've been using the Win 7 firewall ever since. As noted in the title, I've also had problems occasionally with other software installation. My standard procedure (which I've been using since program guard was a feature) is to leave the firewall, program guard & key logger on for Windows updates, but for KNOWN software (essentially all software for me), I turn off program guard & key logger for installation. Yes, I know there's an "installer" feature with ver 5, but my experience has been that problems occur because of the delay in the pop up to allow the process or the installer goes full screen and I can see the pop up (I cancel the install and then see the pop up waiting for me). Before I run the software and/or restart and then enable program guard & key logger. This normally works, but on a couple of occasions, I had uninstall OA to get the software installed without issue. I'm not sure what changes were made between ver 4. & ver.5 regarding the program guard features, but I NEVER had ANY problems with Windows updates - even with program guard/key logger enabled. If I disabled program guard/ key logger, I never had any software installation issues. Finally, at the very last, if I manually choose to shut down OA "completely" then ALL OA services should stop. It would be a bit of a hassle, but at least I could still leave OA on my pc - just shut it down prior to updating windows. I'd like to keep using OA as well as recommend it to others, but at this point, I'm reluctant to do so. I do not want to be forced to uninstall OA every time I update Windows as a precaution. Any help would be appreciated. Thanks.