Frank H

Emsisoft Employee
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Frank H last won the day on August 8

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About Frank H

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  • Birthday 06/24/1964

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    Portugal

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  1. We've just released Emsisoft Emergency Kit 2020.5.1.10518 beta. You will have to enable beta updates to get this version. Issue with installation of Emsisoft Anti-Malware after scanner findings. (with user consent)
  2. ok, thanks for your feedback 👍
  3. Thanks @Jason F This issue is a very rare one and we are not able to replicate or collect sufficient info that might lead to a fix. This is why we, very occasionally, require help from our users.
  4. @stapp has been fixed in beta 2020.11.0.10501 😅👍🤓
  5. We’ve just released Emsisoft Anti-Malware 2020.11.0.10501 beta. You will have to enable beta updates to get this version. Several tweaks and fixes.
  6. As Emsisoft should never ask for password when runningg the websinstaller you download from your workspace, i assume something is not going well or misunderstood. You could send me a PM with tech details like the CLI commands you run etc, or open a support ticket at [email protected]
  7. unfortunately still not fixed in 2020.11.0.10491.
  8. We’ve just released Emsisoft Anti-Malware 2020.11.0.10491 beta. You will have to enable beta updates to get this version. Several tweaks and fixes.
  9. Correct, that is an extra feature we added to keep our beta testers busy.
  10. Thanks for your feedback stapp. that minor UI issue is already fixed and will be included in the upcoming beta2 release.
  11. We’ve just released Emsisoft Anti-Malware 2020.11.0.10485 beta. You will have to enable beta updates to get this version. Stability improvements. Fixed an issue with Relay Proxy. Several tweaks and fixes.
  12. Hi Jedsiem the 'Add device' button in the Workspace dashboard opens the popup where you can choose to send the 2mb webinstaller by email or download it locally. The installer name contains a token, which does the magic and connects Emsisoft to the workspace 'New computers' group or even to a policy group of your choice when you create a token for that specific policy group. The webinstaller however requires elevated mode, as Emsisoft needs to install some services, which is not possible under a user context. So if you users do not have (local) admin permissons already, the installer will ask for the Windows admin password. Another option is to install Emsisoft under the System account, which usually is supported when you use RMM applications I hope this helps.