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Frank H

Emsisoft Employee
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Frank H last won the day on May 30

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About Frank H

  • Birthday 06/24/1964

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  • Gender
    Male
  • Location
    Portugal

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  1. Hi Dear Frank, I need your help, Emsisoft is currently unable to download the virus signature update, we have tried to download the software from the download link and it is impossible.

    It seems to be connection problems with the Internet provider, we already communicate with them and request the IP to ping, can you inform us of the ping please?

    1. GREGORY

      GREGORY

      The client still cannot download updates, the IP is 181.49.36.226 and 181.49.36.225, is it that you have any blockage of that IP?

      WhatsApp Image 2019-11-01 at 10.05.43.jpeg

    2. Frank H

      Frank H

      hi,

      has this issue been resolved already ?

      > we have tried to download the software from the download link and it is impossible

      what do you mean with that ?

       

      Thanks

      Frank

       

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