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Frank H

Emsisoft Employee
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Everything posted by Frank H

  1. yes agreed and we will take this won't happen again.
  2. Sure we do, it was weekend and took a while to figure out what was causing this.
  3. sorry for the delayed reply. yes it was a temporarily hiccup, all good since Sunday Thanks !
  4. We've just released Emsisoft Emergency Kit 2021.9.0.11172 beta. You will have to enable beta updates to get this version. Minor tweaks and fixes.
  5. We’ve just released Emsisoft Commandline Scanner 2021.9.0.11172 beta. You will have to use parameter /uf=beta to get this version. Minor improvements.
  6. We’ve just released Emsisoft Anti-Malware 2021.9.0.11176 beta. You will have to enable beta updates to get this version. Display remaining days for the Emsisoft Anti-Malware home edition license.
  7. There is not much details to share Stapp. We fixed some bugs mainly. We have hidden the Email notifications, as that functionality has moved to Emsisoft Management Console. The default scan priority is set to 'Reduced priority' for newly added scheduled scans.
  8. you said you created two workspaces, do you have 2 license keys and assigned each of them to a workspace ? Ideally you have one workspace and one license and create different protection policy groups for your desktop and laptop devices. Emsisoft Mobile Security that runs on your smartphones cannot be connected to a workspace. I hope this helps
  9. We’ve just released Emsisoft Anti-Malware 2021.9.0.11172 beta. You will have to enable beta updates to get this version. Several tweaks and fixes.
  10. As licenses and seats are managed by Syncro you cannot change those yourself. The easiest way is to create a new workspace and reconnect the device(s) with the Syncro connection script (using the new Workspace token) I hope this helps
  11. We’ve just released Emsisoft Anti-Malware 2021.8.0.11131 beta. You will have to enable beta updates to get this version. Optimizations on Terminal Servers. Several minor tweaks and fixes.
  12. This was a temp hick up and has been resolved on friday already. Thanks for mentioning.
  13. We are mostly interested in the main version of windows, which is 19043
  14. Hi @pixel746 excuse me for the delayed response. As Syncro supports a limited seat of features, this currently is not possible. The most simple way is to connect your devices to a workspace where you can manage all Emsisoft settings. Please note that you have to set the Syncro policy to 'Emsisoft managed'. Syncro then won't touch any settings and you can manage all settings in Emsisoft Cloud Console You can create and account at my.emsisoft.com and find the integration manual here: https://help.syncromsp.com/hc/en-us/articles/360036140093-Emsisoft-Integration
  15. We’ve just released Emsisoft Anti-Malware 2021.7.0.11059 beta. You will have to enable beta updates to get this version. Improved startup speed for larger applications and those which start multiple processes (i.e. Skype, Office, Slack, etc.). Slightly improved user interface. Several minor tweaks and fixes.
  16. EAM 2021.6 is a maintenance release without mentionable news.
  17. We’ve just released Emsisoft Anti-Malware 2021.6.0.10992 beta. You will have to enable beta updates to get this version. Several tweaks and fixes.
  18. No EDR data should be cached locally when your EAM is not connected to a Workspace. @stapp and @JeremyNicollcould you post me your license keys in a PM please.
  19. That is correct Jeremy
  20. The EDR feature is only available in Emsisoft Management Console. (EMC) Detection incidents are sent to EMC as they happen. There is not much sense to do that when required for reporting or actions, as devices can be offline;
  21. The permissions issue has been fixed in todays 2021.5.1 hotfix release Thanks for your help on this @Raynor
  22. We’ve just released Emsisoft Anti-Malware 2021.5.1.10989 beta. You will have to enable beta updates to get this version. Several tweaks and fixes.
  23. Hi @Raynor Sorry to hear that and i can assure you this is a rare issue. We are unable to replicate this. could you enable debug logging on a machine and replicate the issue as you described, disable logging and send me logs from \programDATA\emsisoft\logs Thanks
  24. https://blog.emsisoft.com/en/38484/new-in-2021-5-introducing-the-new-incidents-management-panel/
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