josephjreardon

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About josephjreardon

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  1. I've decided to retry to load the latest release of Emsisoft Anti-Malware after leaving it alone for several months when I tried to update to a new release. I have Windows 7 Home Premium Service Pack 1 64-bit with all updates applied. I run Comido Antivirus Version 5.10.228257.2253 and the Microsoft Firewall. Last time I uninstalled the previous version of Emsisoft Anti-malware, it left the directory C:\Program Files (x86)\Emsisoft Anti-malware\Quarantine and I have been unable to delete it. I get the error message that access is denied stating that "You require permission from the computer administrator to make changes to this folder". When trying to give permission through the properties access and using the security tab it shows unknown owner and I am not allowed to do give mu account permision even though I am the system administrator. When I attempt to install your latest download today (June 13, 2012) your setup program states "Setup was unable to create the file directory C:\Program Files (x86)\Emsisoft Anti-ma;ware\Quarantine Error 5: Access is denied" I have run your emsiclean utility but this did not help. How can I remove this directory so your set up can run? Jerry Reardon