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About djkimmel

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  • Location
    Lansing MI
  • Interests
    Computers, websites and fishing
  1. My Internet connectivity problem seems to be fixed with the latest updates. EIS would not automatically update at first though so I had to shutdown the firewall to get it to update but since then it seems to be updating now without shutting down the firewall. I had one program (DivX) that wouldn't update through its own update process but I could manually download the update install program and do the upgrade that way.
  2. I will continue to stop the firewall, get my Internet connection and then resume the firewall for now until you have a fix. Thank you.
  3. I took a couple days off to go fishing but I have now run the scan and attached the 2 files as asked. Thank you for your help. Addition.txt FRST.txt
  4. Today on boot up I had to shutdown the firewall, open a browser and then I could connect to the Internet. Then I turned the firewall back on. It has been working since then.
  5. I don't use those features very often but it has happened a couple times when I've come out of hibernate too. If I leave a browser open in sleep mode it doesn't seem to happen some of the but other times I have had to shut off the firewall and start a browser, or run repair, or even reboot.
  6. I have Windows Vista 64-bit SP2 and since I've updated to EIS version 10 I keep having problems upon startup of getting connected to the Internet on my private home wireless network. I see others have similar problems. I've tried some of the possible options. I have already reinstalled EIS twice to be able to get back on the Internet since the last time I couldn't get on the Internet at all. I got a message on running Windows network diagnose and repair it said: The following policy might need to be adjusted to allow Windows to connect: Policy Provider - Filter Name: Transport Inspect ALE
  7. Thanks for the help and solution. I have switched to EIS instead. I'm sure this is the best move.
  8. I bought OA with EAM as a bundle originally and was told it was compatible, by compatible meaning only EAM I found out later the hard way as you have pointed out. A few updates ago everything was working better again including the OA with my system. There were only occasional problems with things like certain Windows Updates with OA. Which, along with getting the impression you were going to discontinue it for Internet Security, I did not renew the license for OA. I thought about uninstalling OA again and trying to reinstall it but not sure I wanted to go through that again. It might be sm
  9. A few days ago I renewed my license for EAM and reinstalled it because I started getting an error that said to do so because a component was missing. I renewed my license one or two days late. I also ran the latest Windows Vista Updates later that day - I have SP2. Since that time I started being unable to access the Internet. I've been running Online Armor free version because I haven't renewed that license yet. I was trying to decide to stay with it and the Windows Vista issues that occur, or change to Emsisoft Internet Security. I have the latest version of Online Armor installed - 7.0.
  10. I found the answer for HIPS not being included in EIS 9 when it actually goes live. What I expected - too complex for regular users. I will stick with separate EAM and OA as you suggested for my needs. Thanks.
  11. I now realize I have been confused between 'Emsisoft Internet Security Pack' (also version 9-something) and 'Emsisoft Internet Security 9.0' as part of my misunderstanding. I will search for previous information about why HIPS is no longer going to be included to help decide if I stay with my present setup or switch. Thanks.
  12. So the Online Armor included in the new EIS 9 does or does not have HIPS?
  13. Once again I appreciate the confirmation. I believe I did not suffer any consequences (other than time ) from helping my family member. I think I also cleaned her computer correctly and hopefully completely. If she doesn't wipe and upgrade to Windows 7 I will try the SafeBootKeyRepair you suggested. Thanks again.
  14. That was all helpful information - thanks! I will give the MBRMastr program a test. Not sure if I left the TDSSkiller logs on my family member's computer after I finished cleaning everything. I will check if I get a chance to see it. I will try the suggested safe boot repair utility too if she doesn't take my advice soon to upgrade to Windows 7, my preferred outcome for that computer. I don't think I kept a list of the various trojans from her netbook. For some reason I expected the EEK that I received from Emsisoft to not be writeable - of course it isn't bootable. I will have to look
  15. I was helping a family member on a netbook that had multiple infections including a questionable 'antivirus' program that may have downloaded a number of related questionable software programs. Her issues seemed to have started when she somehow got a copy of Systweak Advanced System Protector. She has Windows XP and IE8 on the netbook. I used an older version of EEK and then once I felt I had her clean enough to risk connecting to the Internet I updated EEK to the latest version and found some more junk including some downloaders and adware crap. Once I thought I had her system cl
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