Orlando Pivi

Emsisoft Employee
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Orlando Pivi last won the day on October 17 2016

Orlando Pivi had the most liked content!

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13 Good


About Orlando Pivi

  • Rank
    Account Manager
  • Birthday 02/20/95

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  • Location
    Riccione, Italy

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  1. il pc non fa quello che voglio

    Ciao Roby, Puoi indicarci con precisione quali impostazioni non rimangono come le avevi impostate? Sono impostazioni di Windows od impostazioni di qualche programma nello specifico? Dai log che ci hai inviato non trovo tracce di particolari problemi, escludo una presenza di malware. Rimango in attesa, Orlando
  2. CLOSED Beta license?

    Hi Deco, You can get the beta version of our software by switching to "Beta" feedback in Settings > Update settings, you can choose it from the dropdown menu. You can switch back to the "Stable" version at any time. We give a free license to the testers that participate actively in reporting any bugs or feedback. Orlando
  3. Hi again, Unfortunately we have just your report regarding this issue and I asked to our support team if we received any report like yours. Could you please tell me if you had debug logs enabled? If yes, could you please attach them here? Thanks, Orlando
  4. Hi Ken, I reply you by points: 1- Actually there is no necessity to disable EAM protection to make a backup. Also it depends on the program you use to make the backup. Depending on that you could decide to disable EAM to speed-up the process. In general, our advice is to keep all protections on. 2- Emsisoft products don't remove tracking cookies. Let us know your feedback! Orlando
  5. Thank you Sadegh, we are investigating more on this. We will update this thread as soon as we have a response. Orlando
  6. Thanks for the feedback Siketa! Case closed, Orlando
  7. CLOSED Environment variables text

    Hi Stapp, Correction is applied, will be released soon! Thanks again, Orlando
  8. CLOSED Successful Update

    Hi Peter, Thanks for your feedback! Orlando
  9. CLOSED EAM autoupdate to 7035

    Thanks for the feedback Stapp, nice to see that everything is good! We discovered a scan issue, that is most probably the same of what your are describing, we are working on it and the fix will be released really soon. Orlando
  10. CLOSED Environment variables text

    Hi Stapp, Thank you for the check and your report, I added your corrections to our tracker and they will be corrected soon. Orlando
  11. Hi Dja2k, Could you please tell me if the update was of Emsisoft Internet Security or if it was an OS update? If it is the second option, most probably is not our fault and we can do nothing. Orlando
  12. Thanks for your feedback Stapp! Orlando
  13. CLOSED Malware scan using 6956

    Hi Jeremy, Thanks for your report, we will check it. Orlando
  14. Topic unlocked to let users post their feedbacks.
  15. CLOSED Re-update slide issue.

    Thanks a lot Stapp. Orlando