m0unds

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m0unds last won the day on January 5

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About m0unds

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  1. no problem - happy to hear that these enhancements are in the pipe. can't tell you how nice it is having a web panel vs having to deploy the on-premises enterprise console. thanks again.
  2. Hey, So far, I've been pretty happy with the cloud console (as have most of my customers) however, is there any chance of getting an MD5/SHA1/256 hash of a "detected" file in the log on the cloud console and/or email notifications? Additionally, do you guys have any plans of adding something like a daily/weekly digest of detections vs "as they happen" notifications? I don't mind being notified right away, but in a few cases (namely, an FP at this point) I received something like 150 emails in the span of 5 minutes. I submitted the FP, and it was fixed in a pattern update, but you can see how that's not an idea situation 😁 Thanks! Chris
  3. Sort of better - activation window is usable now, post-beta notification window is still screwed up, as is the product window itself. The product window is too small, and either requires resizing or scrolling, and the notifications aren't resizeable and are cut off. Progress is progress, though. Uninstall dialogue is still borked, but I'm not sure whether that was part of the beta.
  4. it looks like overriding the dpi settings for a2guard doesn't persist between reboots for whatever reason. i just reproduced that on my aforementioned customer's machine. the only one that sticks is a2start.
  5. a2start being set to "system" scaling should fix the primary product ui - if your issue is with the product alerts, change a2guard and commservice to "system" scaling as well, and the whole product will be scaled correctly for 4k display by windows. (i just had to do this for a customer of mine. please fix this as it makes folks selling your product, i.e. me, and others, look like an idiot when we have to hack away in order to make it display correctly on modern workstations)
  6. have you tried right clicking on the EAM UI application (a2start i think; don't have it installed on this machine) > clicking properties > compatibility tab > high DPI > change to system? the problem with this on a small (sub 22") 4k display is that it makes everything so small it's unusable. not a particularly suitable workaround, i'm sorry to say. overriding the dpi handling for the UI might help, though.
  7. hey, here's the blog post about it: https://blog.emsisoft.com/en/32517/new-in-2018-12-safe-web-browsing-with-emsisoft-browser-security/
  8. considering it was an issue with the mozilla browser addons page that has nothing to do with emsisoft, i think it's completely within the realm of "figuring it out" when resetting the browser to factory remedies the problem preventing him from installing an addon. (i.e. the browser malfunctioned and resetting it fixed it) additionally, firefox sync saves your settings if you allow it to, and it's a zero-knowledge (e2e encrypted) service so there's no reason not to use it unless you hate convenience.
  9. Oh well - figured maybe something was borked with default browser settings in Windows that may have confused EAM's detection of default browser/active browser What's the URL you're being directed to for installing the Emsisoft browser addon?
  10. Ah, ok. One thing you might try, if you have FF set as your default browser, is to try setting something else (even IE) as default, rebooting, then reverting back to FF post-reboot, and seeing whether EAM detects that you're using it. In Thomas' case, that's addons.firefox.com page not recognizing that he's running FF (which is why I was asking whether he's modifying his user agent or something).
  11. Were they able to reproduce the issue? It worked fine on both of my win10 systems running FF stable (64) Are you using any extensions/addons that change the user agent to spoof another browser?
  12. just in case these weren't known, all of the settings for every product component with a modal dialog (application rules, edit rules, import hosts, add new rule to surf protection, edit extensions for file guard, email notifications, update interval, proxy settings, export settings, set password, connect w enterprise console) are tiny as well.
  13. cool, happy to see this - do you guys have an emsisoft-specific test page we can use to verify functionality? so far haven't seen it block any of the stuff i know EAM blocks (wicar, etc) in firefox on win10 1809.