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About tsr

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  1. Good point on this thread, the protection is running and monitoring and that should suffice for the needed protection
  2. tsr

    Protection from ransomware

    I must agree with jerky but IMHO running Emsisoft Anti Malware by itself will protect you. I do believe in layer protection as I have a Trojan Scanner for On Demand and another security software for On Demand. I use these as second opinions.
  3. One of Emsisoft competitors has the above threads added to their forum. Members can post security news as well as tech news or non tech information on the forum. From what I have observed has proven to bring a lot of non members to their forum and has increased their business. News is posted on a daily basis by members and is good reading on security issues and what is happening around the web. Also Tech News on new applications coming outl Non Tech is a thread about anything the members or guest want to talk about. Again this is a suggestion.
  4. This is a general question to our members. When I purchased Emsisoft Anti-Malware I was given a license for Adguard 5 as a bonus. My question is it really needed since I have Emsisoft installed?? Or would this be considered a extra layer of protection?? Appreciate your input.
  5. tsr

    That was a weird update...

    I have to admit it caught me off guard as I was on a web page (firefox) AND all of a sudden firefox shut down lost all my icons just a blue screen. Then everything came back to normal.
  6. tsr

    Files in Quanatine

    Issue is resolved appreciate your help and assistance. Thank you for taking the time and helping me out.
  7. I'm trying out Emsisoft Anti-Malware for the first time. 1. I did a quick scan, which produced 35 suspicous files. 2. I quanatined them, however in the quanatine its states "no risk" 3. So my question is: do I restore them??? If I do the scan will show all of them again..............or do I delete all 35 files??? This is a bit confusing.. Appreciate your help
  8. Fabian: Ran a second deep scan. Scan showed complete at 100% Than at that point Anti-Malware froze up when I selected to delete a ad aware file.Did a reboot back to normal. What is going on???? Note: ever since the major update this morning I am having problems.
  9. Fabian: Nothing unusual in the event log or unusual entries. As stated after deep scan, modules shut down. As of this reply no problems so far. Any ideas why this would happen??
  10. Here is a issue never happened before, while doing a deep scan as the scan finished "all the modules turned off"!!! Had to do a reboot than everything was back to normal. Now just earlier we had a major update to the Anti-Malware software could this have caused a glitch??? Also noticed the main GUI did not recognize my deep scan, stating I have not scanned in 17 hours???? What is the recommendation?? Right now everything is back to normal.............also my PC is clean from any virus's etc.......
  11. Hi Gang: Ok I need some opinions and help on this issue. Running Online Armor also have a license for Spy shelter Premium which I have installed. Is this a good mixture and extra layer of protection?? Do both these applications compliment each other?? As usual appreciate everyone's input and expertise
  12. This is a interesting topic on a new method by hackers to capture ones data, which is called "form grabbing" Here is a quote on this issue: "While the key logger captures all of the data typed into the form, it will completely miss the "state" value, as the user enters this value using a dropdown list. To solve this problem, clever attackers invented a technique best known as form grabbing, as the Trojan "grabs" the form before the user submits it and then reports it to a command-and-control (C&C) server" As we all know OnLine Armor has a anti-key logger module for protection. But can OnLine Armor defend against this new technique?? Input from our technical support and expertise members would be appreciated on this relatively new threat. It is my understanding it targets ones browser, but would appreciate a more precise explanation and how to defend against this exploitation.
  13. Hi The Erzengel: Your suggestion is a very valid and good point of view. As for your suggestion on a Virtual Keyboard it has its pros and cons. The pros it would protect you against key loggers as for the Cons: It Won't fool screen logging malware. As for a protected Browser you can use Sandboxie free version this would address your issues. My concern if you keep adding and adding feature's to OA the software would become bloated.
  14. Hi G_girl: If your right click on the OnLine Armor icon in the task bar you have a option to "Block All Network Traffic" Just enable it before you leave your computer, than enable when you get back.
  15. 1. Tech Support is one of the "vital functions" of the Company. When something goes wrong with the software the user contacts support for a solution. 2. Tech Support on a daily basis and in most cases 24/7 are confronted with many issues and fires they have to put out. In many instances they have to deal with disgruntle, frustrated or angry customers about their issues.....yet Tech Support has to stay calm and collect and give 100% effort to solve the issue and satisfy the customer. 3. Tech Support does not ask for praise or applause, they receive satisfaction with postive results when the iissue is resolved. In a lot of cases Tech Support is not appreciated and is expected to perform, which they do with little or no thanks. 4. Tech Support is a breed of its own. "Knowledgable " "Dedicated" "Willing to Help" and "Important to the Company and Customers they serve" Conclusion: Remember this next time you need to contact them. And thank them for helping you out and their efforts they put in. PS We have a great team at Emsisoft we are very lucky!!!!